ExpressVPN is one of the leading VPN providers in the industry, but their service is temporarily down. When we tried to sign up for their service, the following message was being shown on top of the web-page: ‘Sorry, Service Down’
To authenticate whether ExpressVPN is down or not, we contacted their customer support staff through the live chat. After considerable delay, the support executive was able to assist us and reported that their network went down temporarily.
However, the support staff did assure us that the service is back up and running and provided us with an alternate route from where we could purchase ExpressVPN. We further inquired whether it is safe to proceed with the sign-up process and were made certain again that ExpressVPN takes care of all its user’s privacy and security at all times.
This shows that ExpressVPN has utmost concern for its potential subscribers and provides high quality performance. Even though their service was temporarily down, they had a contingency plan ready to facilitate all affected users. For more details about the VPN provider, check out our detailed ExpressVPN review.