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NordVPN Review [Tested 2020]: Can it Protect your Privacy?

NordVPN is an all-rounder affordable VPN service with around 5500+ servers suited for P2P, Netflix, and overall security. Find out if it's worth getting in this updated NordVPN review 2020.

Based inPanama
Price $3.71/mo
Servers5500+ (59 Countries)
LogsNo Logs
Multi Login6 Devices
Refund30 Days
RecommendedYes
WebsiteNordVPN.com
NordVPN Deals

Without a doubt, NordVPN is one of the most popular VPN online. But what makes it so special? Why is it way more famous than other VPNs?

After playing around with the service for a week to write this NordVPN review, I found it to be a pretty well-designed VPN app that just worked flawlessly with torrenting and Netflix streaming.

As for privacy, NordVPN is located in the data retention free jurisdiction of Panama, follows a strict no-logs policy, comes standard with features like powerful encryptionKill Switch, Double VPNand also optimized apps for Windows, macOS, Android, iOS, and more.

On the surface, NordVPN deserves a 5-star rating for its 5500+ server network, however, when I dug a bit deeper, I found that it’s Windows app was a bit slow. This is why, instead of giving it 5-stars, I gave it 4.3/5.0 stars in my NordVPN review.

Quick Overview: Is NordVPN reliable?

Yes, NordVPN is super reliable because of all the features it offers. Here are some of the noteworthy features of NordVPN:

 

Is NordVPN good for streaming?

Yes, NordVPN is good for streaming. You can use it with all popular streaming services including Netflix U.S, Amazon Prime Video, Hulu, Disney+, and more.

Does NordVPN work with Netflix?

NordVPN can easily unblock Netflix. I was easily able to unblock the U.S library of Netflix and stream in Ultra HD picture quality. Below is an image of me streaming Avengers: Infinity War after connecting to a US Netflix server:

The fast speeds made for an excellent streaming experience with no buffering at all. You can expect similar streaming performance across most other streaming platforms mainly because NordVPN servers are equipped with a built-in SmartPlay DNS feature to help you get over geographical restrictions.

Does NordVPN work with Disney+?

Yes, other than Netflix, NordVPN also works impressively well with Disney+. As always, everything streamed in HD picture quality.

That being said, do keep in mind that you’ll have to disable the CyberSec feature before you start streaming anything on BBC iPlayer if you’re using your laptop’s browser. As for performance, these are some of NordVPN’s best servers to watch BBC iPlayer:

  • 481
  • 483
  • 717-720
  • 745-752
  • 757-764
  • 974-977
  • 1022-1025
  • 1044-1045

Does NordVPN work with Amazon Prime?

Yes, NordVPN works with Amazon Prime. But do keep in mind that Amazon Prime no longer allows changing the region. Therefore, you will only be able to access the region in which your Prime account was purchased. Here’s how you can watch Amazon Prime with NordVPN.

 

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Speed – How Fast Is NordVPN?

NordVPN is exceptionally fast and delivers excellent speeds across its wide network of 5500+ servers in 59 countries. As detailed in our NordVPN speed test which found revealed how fast NordVPN really is, the provider seldom dropped below 90 Mbps when tested on a 100 Mbps connection:

Server locationDownload speedUpload speedPings
Australia91 Mbps91.25 Mbps131 ms
Brazil96.92 Mbps38.5 Mbps487 ms
Germany90.59 Mbps25.67 Mbps124 ms
Hong Kong91 Mbps93.09 Mbps112 ms
Israel92.09 Mbps87.75 Mbps477 ms
Japan92.25 Mbps93.41 Mbps156 ms
Singapore89.59 Mbps98.09 Mbps84 ms
United States93.5 Mbps94.92 Mbps194 ms
United Kingdom92.84 Mbps97.67 Mbps265 ms

As you can see, the consistency is incredible and puts NordVPN out of the league of most of its rivals in terms of speed. Overall, NordVPN’s servers are super fast.

During the speed test, NordVPN managed to output a max downloading speed of 96.92 Mbps. 

NordVPN Double-VPN speeds

When I connected to the double VPN servers of NordVPN, I experienced almost a 50% drop in speed. Before enabling the double VPN feature, the maximum speed that I got with NordVPN was 96.92 Mbps. After connecting to the USA > Canada server, I managed to get a maximum download speed of 53 Mbps.

After switching to the Switzerland > Sweden server, I still didn’t notice my speeds improve. The maximum download speed that I got this time was 51.14 Mbps.

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Security – Is NordVPN safe to use?

NordVPN is actually safe to use. I say this because NordVPN is headquartered in the safe jurisdiction of Panama and offers AES-256-CBC with a 2048-bit DH key encryption. This type of encryption has around 1.1×1077 possible combinations. Unless anyone uses a supercomputer, your sensitive data cannot be decrypted.

For even more robust security, NordVPN uses OpenVPN (TCP/UDP), IKEv2/IPsec, and more recently have added WireGuard. If we talk about encryption, NordVPN uses AES-256-CBC with a 2048-bit DH key, which is the strongest cipher in the industry.

NordVPN protocols live chat screenshot

Another thing that I really like about NordVPN is the fact that it uses Perfect Forward Secrecy for every session. This means that NordVPN uses unique session keys to ensure better privacy and even stronger encryption.

  • AES-256, Perfect Forward Secrecy, 4096-bit RSA key.
  • Secure Protocols: OpenVPN (TCP/UDP), IKEv2/IPsec, WireGuard.
  • Double VPN
  • Dedicated IP/Private IP
  • Onion over VPN
  • Ad-blocker
  • Kill Switch
  • Leak protection
  • Automatic connection
  • Obfuscation
  • No logs policy

NordVPN Kill Switch

NordVPN offers two different kinds of Kill Switches, one for desktops (Windows & Mac) and the other for mobile devices (iOS & Android).

The desktop version has two options. The first option is called “App Kill Switch” and the other is called the Internet Kill Switch. The App Kill Switch restricts specified applications, whereas the Internet Kill Switch disables your entire internet connection.

NordVPN Internet and App Kill Switch Features review

In comparison, the mobile version of NordVPN’s Kill Switch is quite primitive. The mobile version doesn’t support selective app killing and is limited to only disabling your entire internet connection altogether. Here’s more detail about the NordVPN kill switch.

NordVPN Double VPN

Just like the name suggests, the Double VPN feature routes your traffic through two hops which grants you extra security.

Double VPN encryption adds an extra layer of protection. It does everything that a single VPN does, however, it encrypts your network traffic twice by passing it through a second remote VPN server. While it does make your data more secure, your internet speeds are going to suffer a bit. You can expect to see a 30% to 50% drop.

NordVPN Double VPN Feature review

Does NordVPN support Wireguard?

Yes, NordVPN now also supports the WireGuard protocol. WireGuard protocol consists of only 4000 lines of code, which is considerably less than OpenVPN. This makes the WireGuard protocol easy to deploy and audit for bugs.

nordvpn wireguard feature review

At the moment this protocol is only available for Linux, iOS, Android, macOS, and Windows operating systems. However, the provider is planning on releasing the WireGuard protocol for other platforms too in the future.

Does NordVPN offer dedicated IP?

Yes, NordVPN offers dedicated IPs for $70/yr. You can get NordVPN dedicated IP’s for the US, Germany, UK, Netherlands, and France. Here is the list of locations you can choose from:

  1. The United States – (Los Angeles, Dallas, Matawan, Buffalo)
  2. Germany – (Frankfurt)
  3. The United Kingdom – (London)
  4. Netherlands – (Amsterdam)
  5. France – (Paris)

If you don’t know what a Private IP is, it is basically a unique IP address assigned to a single user. This is a premium feature and it will cost an extra $70/year over any standard VPN account you purchase.

nordvpn dedicated IP feature review

NordVPN Onion over VPN

NordVPN is among the very few VPNs that support Onion over VPN technology. If you’ve ever used TOR, you likely know what Onion over VPN means. Tor over VPN is a foolproof strategy to ensure ultimate anonymity on the web.

NordVPN onion over vpn feature review

This feature is super secure as it restricts even your TOR browsers from catching your real IP address. Frankly, Onion over VPN is one of the most innovative of NordVPN features.

Does NordVPN have an ad-blocker?

Yes, NordVPN offers an ad-blocker by the name of CyberSec. CyberSec works as malware and ad-blocker which makes sure you’re protected from inadvertently opening malicious sites and other cybersecurity dangers lurking around the web. It is a great tool to have to add an extra layer of security to your web presence.

NordVPN CyberSec Feature review

It is also super easy to enable. You can just head over to the General Settings and toggle on the option that says CyberSec.

Automatic VPN connection for Wi-Fi

Wi-Fi hotspots, especially the public ones, are notoriously insecure. Today, most people leave their phone’s Wi-Fi on, so that as soon as it detects Wi-Fi within range, they’ll try to connect to it.

NordVPN can be set to automatically turn on before your phone connects to a Wi-Fi connection. The auto-connect feature can be customized to work only for unsecured Wi-Fi (which makes the most sense), for secured Wi-Fi, or for both cases.

For maximum security, it is best to configure NordVPN’s Wi-Fi auto-connect feature for both secured and unsecured networks.

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Where is NordVPN located?

NordVPN is located in Panama, which is a country with no data retention laws. In fact, Panama is a safe haven for privacy-conscious users who value their privacy.

nordvpn panama jurisdiction review

Panama also does not fall under the 5 eyes intelligence-sharing countries, this way, Panama is not liable to share users’ information with any other country or authority if required.  This is great since NordVPN doesn’t have to abide by any mandatory data retention laws.

NordVPN’s jurisdiction is safe and the provider isn’t obligated by law to keep logs of its customers.

Does NordVPN keep logs?

No, NordVPN doesn’t store logs. In fact, NordVPN’s logging policy follows a strict zero-logging rule, ensuring none of the personally identifiable information of users is logged. More specifically, NordVPN legitimately doesn’t retain IP address, connection timestamps, bandwidth, or your traffic data. In fact, it is clearly mentioned in the NordVPN logging policy.

NordVPN Review of Privacy Policy

The reason why NordVPN can guarantee zero logs is because of its Panamanian jurisdiction. The only thing NordVPN keeps logs of are email address, payment data, and server performance data. Don’t worry though, this type of information is pretty standard and wouldn’t actually compromise your true identity. And besides, you can just use a separate pseudo email and cryptocurrency for total anonymity. Here are some other logless VPNs.

NordVPN Warrant Canary

NordVPN has introduced a warrant canary which is a statement that is regularly published confirming that they have not received a secret warrantgag ordersubpoenas, or national security letters from the government. NordVPN has a 3 line statement published on their website which states:

  • We have NOT received any National Security letters;
  • We have NOT received any gag orders;
  • We have NOT received any warrants from any government organization.

NordVPN hasn’t received any warrants so far as of 2020-11-23. You find this information at the very bottom of their about us page.

NordVPN App Security Audit

It’s not the first time the company has carried out a third-party audit. In fact, after the no-logs policy audit conducted last year, NordVPN carried out another audit on October 9, 2019, but this time for their apps.

An independent auditing firm by the name of VerSprite that specializes in finding vulnerabilities, risks, and threats in application software, performed penetration tests based on real-world attack scenarios on NordVPN’s iOS and Android apps.

According to Laura Tyrell, Head of Public Relations at NordVPN, the vulnerabilities pointed out by the auditing firm were addressed and few changes were made accordingly. This shows NordVPN’s commitment to maintaining a flawless VPN service.

NordVPN DNS & WebRTC Leak Tests

NordVPN doesn’t leak DNS, IP, and WebRTC. Even after conducting multiple tests, NordVPN passed without any issues. Here are the test results:

IP Leak Test:

First, I tested for IP leaks. To do that, I connected to a US server since it the most popular server to use. As you can see from the screenshot below, my original IP address is nowhere to be seen.

Nordvpn ip leak test result review

DNS Leak Test:

As for DNS leaks, NordVPN passed without any issues. Even after conducting multiple tests, NordVPN showed no sign of obvious DNS leaks. Check out the screenshot below:

nordvpn dns leak test result

WebRTC Leak Test:

Finally, I also check for WebRTC leaks and NordVPN passed this test too without any effort. As you can see from the screenshot below, my default IP address is nowhere to be seen.

nordvpn webrtc leak test result

Overall, NordVPN performed exceptionally well. However, I’m not surprised since NordVPN actually comes with built-in leak protection.

NordVPN is leak proof as per my testing and it will not expose your IP, DNS or WebRTC information.
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NordVPN Rumors, Concerns & Latest News

Currently, NordVPN is among the safest VPNs in the industry. But in the past, there was one major incident that tainted NordVPN’s reputation. In October 2019, NordVPN suffered from a security breach.

Even though one of NordVPN’s rented servers got hacked, in reality, the hacker was unable to obtain any sensitive information. The reason why no sensitive information was compromised was due to the fact that NordVPN stores no logs on their servers. This proves that NordVPN is trustworthy and secure.

NordVPN constantly comes up with new innovations to make their service more secure. For instance, NordVPN has just released a new feature called Dark Web Monitor, which constantly scans lists of compromised email addresses, passwords, and usernames listed on cybercrime forums and sends alerts to users if their credentials appear on the list.

Does NordVPN work in China?

Yes, NordVPN works in China. Since it offers around 5500+ servers all over the world and supports obfuscation technology, users in China can use NordVPN to access restricted foreign content.

Speaking of obfuscation, I found it quite useful, especially when accessing Chinese websites like Bilibili. Even though it doesn’t actually offer servers in China, I managed to use the Hong Kong servers to access most Chinese content.

NordVPN Hong Kong Servers to access Chinese Content

This is truly impressive considering that a lot of popular VPNs don’t actually work in China anymore. However, NordVPN’s obfuscation technology gives it an edge over other VPNs. But if you’re going to be traveling to China, I suggest downloading the app prior to your visit there.

Is NordVPN good for Torrenting?

Well, NordVPN actually works great with torrenting. In fact, one of the reasons why you’ll absolutely love NordVPN is because of the sheer number of P2P and torrenting servers this provider offers. Out of 5500+ servers, over 4,000 servers are optimized for torrenting. Literally, no other VPN provider in the industry is currently offering this many P2P servers.

NordVPN over 4000 p2p servers

In addition to a massive P2P server count, NordVPN has no annoying data limit or bandwidth restrictions that could throttle the speeds of your internet connection. In my testing, NordVPN performed exceptionally well and I easily managed to download a large torrent file without any major speed drops or connectivity issues.

nordvpn p2p torrenting

NordVPN performed exceptionally well and I easily managed to download a large torrent file without any major speed drops or connectivity issues. To read more about it, check out the guide on NordVPN torrenting.

When downloading torrents with my 100 Mbps connection, I managed to get 93.5 Mbps downloading speed when connected to NordVPN’s New York server
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Is NordVPN safe for the dark web?

Yes, NordVPN is completely safe for the dark web. The reason why I say this is that it comes with plenty of Onion Over VPN servers. These servers are designed to keep you totally anonymous while browsing the dark web.

Other features that make NordVPN safe to use on the dark web are military-grade encryption, kill switch and DNS leak protection. Best of all, since the dark web is a sketchy place to visit, NordVPN actually comes with a built-in CyberSec feature to protect you against adware and malware.

Is NordVPN good for gaming?

Yes, NordVPN is good for gaming. During my testing, it delivered excellent speeds without any lag whatsoever. I was able to seamlessly play PUBG and Call of Duty with minimal pings and a stable connection.

One of the best things about NordVPN is that it offers unlimited bandwidth and never throttles your connection. You can enjoy endless online gaming without comprising on speeds.

If you’re an avid gamer, one more cool thing that you’ll surely love about NordVPN is that it offers DDoS protection across all of its 5500+ servers. Here are some other best VPN for gaming.

Pricing Plans – How Much Does NordVPN Cost?

NordVPN offers 3-plans, and each of them is quite affordable. The current NordVPN subscription plans are listed below:

If we talk about extra value-added features, you can also get add-ons like dedicated IPs or a NordVPN lifetime deal. If you want a dedicated or static IP from NordVPN, you’ll have to pay an extra $70.00 per year.

  • United States – ($70/yr)
  • Germany – ($70/yr)
  • United Kingdom – ($70/yr)
  • Netherlands – ($70/yr)
  • France – ($70/yr)

As for payment methods, NordVPN accepts Credit Cards, Amazon Pay, Crypto Currencies, Ali Pay, and Union Pay. The good thing about NordVPN is that it gives you the freedom to use one subscription plan on 6 devices simultaneously.

nordvpn accepted payment modes

How do I get a refund from NordVPN?

All subscription plans are covered by a 30-day NordVPN refund policy, so you will be eligible for a full refund if you cancel NordVPN during this time. Here’s how you can cancel NordVPN and get a refund.

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Compatibility – Is NordVPN compatible with my Device?

NordVPN is compatible with almost every device you can imagine. You can use it on Windows, macOS, Linux, Android, iOS, and on a bunch of other devices. There are even NordVPN Chrome extension and Firefox extensions that can help you to secure your connection without even opening the app.

Aside from the common operating systems and platforms, you can also easily use NordVPN on Kodi and on routers. Best of all, NordVPN is compatible with Roku devices. Speaking of which, here’s a super simple guide if you want to set up NordVPN on Roku.

Here’s a table of all the devices that NordVPN is compatible with:

NordVPN Compatible Devices
AndroidWindowsmacOSiOS
Android TVLinuxChromeFirefox
Routers

NordVPN Windows & macOS Apps

NordVPN Windows app has considerably improved since the release of their new updated app. The same is true for the macOS app of NordVPN which also works just as well. On Windows, NordVPN is compatible with Windows 10, Windows 8, and Windows 7. On macOS, NordVPN is compatible with all OS versions above 10.10.

NordVPN Android & iOS Apps

NordVPN also offers well-designed apps for both iOS and Android. On iOS devices such as iPhone, iPad, and iPod touch, you can use NordVPN with iOS 11.0 or above. On Android, it’s not exactly clear which OS versions it officially supports. But regardless of that, you should be able to use NordVPN on modern Android devices.

Overall, NordVPN offers great apps and the fact that it can be used on 6 devices simultaneously makes it even better considering its price.

Is NordVPN’s Customer Service Any Good?

NordVPN’s customer support is top-notch. NordVPN support can be contacted in two ways, either through direct NordVPN Live Chat or Email ticketing system. Either way, the support staff of the VPN is proficient and has firsthand knowledge of the brand.

NordVPN Email Ticketing System
I tested in different instances of day and it was available every time. Even if you ask a relatively technical question you’ll still get a human response as opposed to copying pasted answers. Overall I was extremely impressed by their customer support.

NordVPN Live Chat review

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NordVPN App Usability & User Experience

One thing I really like in the new version of NordVPN is the option to pause your VPN connection. This saves a ton of time disconnecting and reconnecting again.

NordVPN Pause and Resume Feature

The apps are nicely designed, are quite lightweight and I experienced no connectivity issues or abrupt crashes during my testing. I really like the fact that its servers are listed quite conveniently on the left-hand side of the screen.

NordVPN in app server list

Another thing I quite like about both the Windows and macOS app of NordVPN is the settings menu. Protocols are easy to find and find and so is the option to enable or disable features like CyberSec and Kill Switch.

NordVPN settings option to select protocols

The usability of NordVPN mobile apps is outstanding. The Android app of NordVPN has a 4.2-star rating on Google Play Store and a 4.6-star rating on the iTunes store. Whether you’re an iPhone or an Android user, you’ll have no problem figuring out how to use the apps. In fact, the apps are extremely simple and easy to use.

NordVPN for ios and android latest

It is pretty much self-explanatory when it comes to changing basic settings and making a connection to servers of your choice. As such, no user should have trouble figuring out how to use NordVPN. If you’re facing any issues with these apps, here are some fixes to apply when you find NordVPN not working.

FAQs of NordVPN Review:

Now that you know basically all the pros and cons of NordVPN, let’s answer some of the most frequently asked questions people have about NordVPN.

Is NordVPN trustworthy?

Yes, NordVPN is one of the most trustworthy names in the industry. In fact, NordVPN not only offers excellent customer support but has also openly disclosed their logs and Audit report. If that’s not trustworthy I don’t know what is.

Is NordVPN traceable?

No, NordVPN is untraceable courtesy of its 256-bit encryption, DNS leak protection, no logs, and kill switch.

How does NordVPN CyberSec work?

NordVPN’s CyberSec feature works by securing you from malware and prevents unwanted ads from popping up on your browser.

Can I use NordVPN on multiple devices?

Yes, you can use NordVPN on multiple devices. Currently, a single NordVPN subscription plan can be used on 6 devices simultaneously. Because of this, NordVPN offers so much value for your money.

Can you use NordVPN on PS4?

Yes, since NordVPN is compatible with routers, you can use NordVPN on PS4 and with other gaming consoles. Here’s how you can set up NordVPN on a PS4.

What routers are compatible with NordVPN?

NordVPN is compatible with a lot of routers, but it recommends the following router models:

  • Asus router models: RT-AC86U, RT-AC88U (AC3100), RT-AC5300
  • D-Link router models: DIR-885L, DIR-895L
  • Linksys router models: EA8500, WRT1900ACS, WRT3200ACM
  • Netgear router models: R7500, R7800, R8500, R9000

Is there a free version of NordVPN?

No, NordVPN is a premium VPN service so it doesn’t offer a free version. However, it does offer a 7-day free trial.

Is Nordvpn good for Firestick?

Since NordVPN’s app is available on the Amazon app store and can be directly downloaded on various Firestick models, it is a great choice for Firestick users. Here’s how you can use NordVPN on Firestick.

Does NordVPN use virtual server locations?

No, NordVPN only uses physical server locations as opposed to virtual server locations.

Which server of NordVPN is the best one?

This is a hard question to answer. I just can’t recommend one server. It all depends on which server is closest to your actual geographical location. I would recommend using NordVPN’s server picker tool to choose the best server based on your location.

Does NordVPN slow down internet speed?

No, Since NordVPN offers 5500+ optimized servers all over the world, it will not slow down your internet speeds.

How can I speed up NordVPN?

To speed up NordVPN, go to advanced settings and choose the UDP or the TCP protocol.

Does NordVPN offer a free trial?

Yes, NordVPN offers a 7-day free trial for iOS and Android devices. However, you will have to provide your credit card details and cancel auto-renewal to avoid getting charged after your trial ends.

Verdict – Is NordVPN worth it in 2020?

Yes, NordVPN is totally worth it. After compiling this NordVPN review, I found it to be a very well made product. After all, it delivers smooth performance, affordable plans, and excellent features like Onion over VPN, obfuscation, and CyberSec that only a few VPN providers offer.

Not only that, but I was also blown away by how good NordVPN works with streaming services and torrenting. Despite streaming and downloading simultaneously, NordVPN still managed to crunch out considerably fast speeds up to 96.92 Mbps.

That being said, because its desktop apps are quite slow, NordVPN scored a 4.3/5.0 stars rating in this review. Interested in other VPNs, leave me a comment, or read our unbiased VPN reviews for 2020.

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Abdul Rehman

Abdul Rehman

Author
Posts by Abdul Rehman

Abdul Rehman's Biography :


Abdul Rehman is a simple Tech savvy bloke with a neck for writing. Monday to Friday, he enjoys delving down in to the inner workings of privacy and security of top-tier VPN providers. Nevertheless, on the weekend he is a bit modest and simply loves spending time with his dog.


60 Responses to NordVPN Review [Tested 2020]: Can it Protect your Privacy?

  1. xcbk3 says:

    I don’t know how they did it but there is some huge conspiracy regarding NordVPN. Everyone gives them a 10/10 perfect score and offer coupons which makes it seem too good to be true, well it is. Have gigabit internet? not anymore you don’t. prepare to be limited to downloading at 1.5mbps across the board. this has nothing to do with traffic or server or locations, there is a straight up cap on speed. the congestion will factor into the stability of that “speed”, but it will inevitably fall thanks to the auto connect algorithm. anyone having too good of an experience will get bombarded with the next wave of people auto connecting, should your experience be too good.

    I never had this kind of experience, ever, with PIA. There were no hard caps on speeds and you could roulette yourself into actually getting on a good server which reflected your speed. My stupid self believed all the hype and ended up committing for 3 freakin years because it was only $99. Was such a terrible mistake.

    • Abdul Rehman says:

      Hey there,

      Truly disappointed to hear you had such a terrible experience with NordVPN. In our testing, NordVPN performed exceptionally well, however, since you might be looking for an alternative, I suggest you checkout PureVPN review.

    • GeorgeB says:

      Just signed up for 3 years. Big mistake. I have broadband that gives me 240mbs on ookla.. When I turn on Nord I get 92mbs. This is a ridiculous drop in speed! Should have checked my speed sooner while I could still drop out. My bad.

      • Abdul Rehman says:

        Hey George,

        Sorry to hear that. Have you tried switching to a server closer to you? You can also try switching to a different protocol through Settings > Advanced Settings > Protocols.

  2. Raj says:

    I had my own doubts, but once the audit results came in I’m completely confident with their service again.

    • Abdul Rehman says:

      A very bold move by the NordVPN indeed. But I wish they could publicly release the Audit report for everyone to see, instead just limiting it to NordVPN subscribers.

  3. Frede says:

    I like NordVPN app. Using it 3 years, they improved a lot of things here, add thousands of new servers all around the world, more useful features as cyber sec, smart play and created apps for streaming services.

  4. Nick M. says:

    The profile(?) page has abbreviations and esoteric terms, I am sure, are meaningless to the average user. The support page has a loop, so that if the question is not answered, loops back ad infinitum. Tried support; it has no intelligible way to add an ISP other than the few preferred. Much frustration trying to utilize the program, or, get help. The 24/7 support does not have chat, Email access, or, a phone number. How pray tell, does one use the VPN? My desktop has the NordVPN icon, but clicking on it does nothing. The tutorial, as they say in the vernacular, Sucks! There is no tutorial. If I can not use NordVPN, kindly refund my money, or, I will challenge the charge if it appears in my charge account. Nick M.

    • Abdul Rehman says:

      Hey Nick,

      Extremely sorry you had to face such issues. I have escalated your query to the concern department of NordVPN, they should get back to you soon.

  5. Hoffman says:

    Is it true that NordVPN unblocks Netflix USA? I am currently using PIA and its pretty bad with Netflix. I am thinking about switching over.

  6. Ryan says:

    When I connected to NordVPN UK server, it was showing me Malaysian server instead? How this possible?

    • Abdul Rehman says:

      Hi Ryan,

      There must be a glitch in NordVPN’s tunneling system for this to happen. You should contact the support staff of NordVPN to sort this out.

  7. Arend says:

    Long time NordVPN user. My biggest problem with NordVPN is the lack of a good Linux client. Of course, setting up OpenVPN is not a big deal, but you will not benefit from dynamic server selection that picks a server that is not overloaded. It doesn’t look anything like that is on the roadmap so I am probably going to try ExpressVPN when my subscription expires. They seem to have solid Linux support.

    • Abdul Rehman says:

      Hi Arend,

      Thanks for your valuable feedback. We agree with you. NordVPN being a top VPN provider should definitely have a Linux client.

    • Vendetta says:

      There is no almost Linux support. The link for CLI app reffers to nordvpn.0.0.1.deb package. When I found on their ftp ver 1.0.6.deb. The app is Command Line Interface only, automaticaly chooses your remote server if no params. My impression that it is very beginner stage made, like just to fill the gap. The Network-Manager OpenVPN plug-in drop list supports only about 40 servers, you need to choose from their 5000+ servers.
      NO GUI app for Linux !!!

      Android app is very low profile as well, no Kill Switch, sudden drops.

      My rating to NordVPN after 8 months of use is about 6/10, tried it on many devices and Op.Systems

      • Abdul Rehman says:

        Hey Vendetta,

        Thanks for pointing that out. I did get a chance to tryout their Linux app and you’re right, it is definitely not up to their standards. NordVPN should fix this issue ASAP.

        The Android app, on the other hand, worked great for me. Don’t know why you’re facing sudden drops. Just for reference, I use NordVPN on my galaxy S8+.

  8. Ronald Kelly says:

    Pros:
    -Netflix
    -price (if you buy on deal)
    -BBC iplayer
    -fast torrenting
    -lots servers
    -cyber-sec feature
    -browser extensions

    Cons:
    -doesn’t show location of servers (cities)
    -onion over vpn very slow

    Basically it is a VPN for everyday users, good for streaming. Not recommended if you want to do something fishy…

  9. Paul Adler says:

    Wow, the comments here are really merciless. My experience however has been positive, so either these people here are shills or extremely unlucky. Furthermore webRTC leaks most likely mean you have some malware downloaded and has nothing to do with quality of service… IF you are already compromised before connecting to a server how in the world you could become secure after connecting?

    • Abdul Rehman says:

      Hello Paul,

      Everyone has their preferences when it comes to VPNs. We are glad to know you had a positive experience with the service.

  10. Mario says:

    NordVPN’s connection used to break quite often (now it’s getting better), and this does not depend on the “PC-ability” of the user. I’ve also experienced blackouts lasting even days. And c’mon, their Windows client Sucks, looks like the work of a child. Their linux “client” is nothing else than openvpn, that you must install, configure and run by yourself. But this, being the work of someone else, at least works!!

  11. presicl says:

    The correct coupon for 70% discount is
    ** 70offyear **

  12. Bridgewo says:

    Friendly customer care department and big advantage they have live chat available 24/7 because some main players have just tickets system and you have to wait for hours for a reply and then, again and again, tons of time for each reply. Speeds are just perfect near ISP. Of course it depends on how far away the nearest server but from over 1100 you could find the best for you. And it’s quite the only one which still works with US Netflix

  13. Tony says:

    Between March and May this service was very good. June rolled around and something changed, the servers would just kill the data stream while remaining connected. sometimes it would take hours, other times minutes. some days the service is unusable as the loss of data stream would be so frequent nothing was usable. I have a ticket with Nord over 120 entries long, all I get is continuous change of techs who do not read the thread and request what has already been done. the replies from tech are now averaging over a week. between friends and family whom I recommended Nord to, 9 in all, we are all experiencing the same problem. this ranges from Toronto, Hamilton, Niagara Ontario, Oregon, Arizona, Florida, and West Virginia, and all but one have open tickets, Nord says I’m the only one with this problem.

    Really?? even when I send them the ticket numbers of the others they insist I’m the only one. I got a 3 day trial with HMA 2 weeks ago and did not have a single loss of the data stream. same with IPVanish last week, so the problem is with Nord AFAIC. Nord does not the will, or expertise to fix this and last week refused to refund the unused part of the 2 years I paid for. they have no phone number and refuse to call, so you are stuck with chats which lead to a waste of time, and their ticket system which they reply to when someone else in their tech team decides to reply (11 to date).

    I have access to 3 different isp services and public wifi, the data stream dies on all, and on all my devices, pc, ipad, iphone, android phone, android box, and xbox.

    I have been with 7 different VPN providers over the years, this one has to be the worst so far. I chose nord because they are away from the 14 eyes, and the 1 month I took before signing up for 2 years was flawless.

    • Abdul Rehman says:

      Dear Tony,

      I am sorry you had such an unpleasant experience with NordVPN. I hope the company has reached out to you and fixed your issues.

  14. stupidcache says:

    You forgot to tell to the people that NORDVPN is not useful for watching netxflix in linux (almost you sacrifice A LOT performance using a stupid VM).

    Smart Play, not available in Linux, is secure proxy service that helps to overcome geographical restrictions put on by several websites. Smart Play re-routes the user’s requests through a server located at a place where access to such blocked websites is allowed. This makes the websites think the user is physically present in such place, thereby granting it the access.

  15. Leek says:

    I am active NordVPN user and also their beta tester.
    So I can say, that those guys know what they are doing. Nord is really safe. Also they put huge effort on Netflix. I’ve tested several VPNS when was trying to access USA Netflix. Many of them say the work with Netflix, but in reality only Nord showed good result.

  16. P.P says:

    Tor hides all your internet traffic by wrapping your connection into 3 different layers. It’s like an onion where these layers are stripped as they pass through each node. The only node where your browser activity is known is at the exit node. By adding a VPN to the framework and using Tor, you can hide your traffic from being read by anyone. With a Tor + VPN, you hide the traffic at the exit node as well, making it impossible (almost) for anyone to see what you are up to.

  17. kurtC says:

    Well, if you are worried that your VPN will read your internet traffic then you should change your VPN. That’s why there is a big deal about whether the VPN keeps logs or not, the payment method it offers (Bitcoin instead of credit card) so that no records can be linked back to you.
    Running a Tor locally through your VPN is some issues. For starters, you will be running the basic SSL connection with all its disadvantages and passing of keys. In addition to that, your entry point will be known as you will be running everything through the VPN and all your internet traffic from the laptop, PC, Smartphone and whatever will be passing through a single place, the VPN server. So it really doesn’t matter if you use a Tor or a VPN, your ISP will know that you are trying to hide your IP address and internet activities.
    On the other hand, using a double VPN makes much more sense. Well, if you don’t trust your VPN or the entry point of Tor, then using a double VPN can provide you some security. But, Tor doesn’t hide your traffic beyond the basic SSL and since your internet traffic is passing through multiple VPN servers, you are just creating a lot of latency for yourself. A better way protecting your traffic from being read by your VPN is connecting to your destination with SSL through the VPN.

  18. osborn says:

    As much as I love Nord, you shouldn’t really be using their TOR VPN. It’s better to use their double VPN along with Tor, instead of just using TOR VPN. What Tor does is that it decrypts your VPN traffic and then encrypts it again before sending it over Tor network. Using a double VPN means you add more security and 2 hops before it reaches Tor.

  19. Normie says:

    I think their Tor VPN is really useful and I have been using it for a while. However, the lack of information and documentations available for servers is a bit irritating. I mean, it would be good that the pushed routes are a bit more concerned about the IP address of the destination server, instead of assuming that you want all your traffic to be pushed through 0.0.0.0/1 route and then to the outside.

  20. jjones says:

    I have been using NordVPN on Linux and I am very happy with their service. They now offer VPN clients for Android and iOS devices as well but previously they only offered it on Windows. But won’t have any problems in using NordVPN on any device by using the .ovpn configuration file. I am using their service on Linux and really like it how they offer CA and TLS certificates for download separately along with .ovpn files. This makes it easier for me to configure the service with Linux Network Manager. However, one problem that I faced was that the zip file didn’t contain some of the servers they offered. If they can fix this then NordVPN is a top notch service.
    Their customer support is also very good and the encryption levels are also decent. They offer AES 256 encryption and RSA 4096 bit for key exchange, which is pretty good considering it’s the strongest encryption out there. If I am not wrong, they only offer TCP 443 and UDP 1194 ports but it also offers LZO Compression, which is a good sign. I only wish they also provided lower encryption keys for mobile devices so that the battery doesn’t run out quickly.
    The speeds are also decent but very inconsistent at times. Not all servers are quick at all times as some are fast but others are slow. Although they offer wide selection of servers, I really don’t think their servers are top notch. Their performance can be seen during the holiday season as during Christmas, there was immense load on servers and I got very slow speeds. However, it really depends on your connection as well. If you have a fast connection then it should not matter but if your internet connection isn’t lightening fast then you can face bottlenecks.
    NordVPN is pretty big on preserving its users privacy as they claim to keep no logs of your internet activities. This is a good sign and also that the company is based in Panama, making it free any kind of foreign jurisdiction. Also, they accept Bitcoin as payment which good for privacy. You can pay for their anonymously. One important note, NordVPN offers its own Tor over VPN service. Although having a double VPN does beef up your security but I wouldn’t advice to use the Tor VPN offered by Nord. This is because your internet traffic will be decrypted before sending it over Tor, so it kinds of defeats the purpose of having double security.

    • Abdul Rehman says:

      Hi jjones,

      Thanks for telling us about your experience with NordVPN. You have laid out the merits of this VPN service pretty well.

  21. fnsm says:

    NordVPN ticks all the right boxes of being the best VPN. I am very happy with their service and would recommend it to anyone who is new to using a VPN.

  22. Manwithoutfear says:

    I recently bought NordVPN a week ago and the speeds are awesome. Previously I used PIA (Private Internet Access) for more than a year but there were many problems with it, and I really didn’t like their user interface, it was ugly to say the least.
    I selected NordVPN because it’s cheaper than PIA and it offers great servers options. I can connect to any location of my choice and access different streaming services. Like if you want to watch Netflix USA, there are servers available for that and you can enjoy your favorite shows and movies in high quality.
    The security and anonymity provided by NordVPN is also pretty good. The protocols allow me to switch between high security to high performance streaming. You can check out NordVPN using their 3 day free trial by contacting their customer support. If I remember correctly, I signed up for their service but didn’t pay yet. I then wrote an email to their customer support and they activated my 3 day free trial.

  23. Yana says:

    Very bad service.
    See my conversation on customer service.

    Yana
    Hi. I want moneyback
    Brian в чате

    Brian
    Hello, may I ask what went wrong and why do you wish to cancel our service?

    Yana
    Slow program errors. IP addresses are in the blacklist. Once connected, you can identify my real ip on webrtc.
    overall I am very unhappy

    Brian
    WebRTC is a browser leak. You need to disable it on your browser: https://nordvpn.com/blog/important-notice-browser-security-hole-detected/

    May I ask what services you were unable to access?

    Yana
    I want moneyback
    I do not like your service as a whole

    Brian
    I see that you have paid via bitcoin, I am sorry, but payments via bitcoin is not refundable, please check our terms of service: https://nordvpn.com/terms-of-service/

    Yana
    wtf?
    why?!

    Brian
    This our policy, you agreed with our terms of service upon purchasing your account.

    Yana
    This is the most disgusting site vpn that I’ve ever met
    I will write reviews about you as the worst vpn provider.
    It’s outrageous!
    I will write about this in all forums and blogs!
    You stole my money!

    Brian
    We do not, our terms of service clearly states that we do not refund bitcoin.
    If you have any complaints, I would suggest to contact our sales team by email at [email protected]

    Yana
    Do you you have no right can decide to return the money or not!
    You provide a service – I pay the money.
    The service is not necessary – you return me the money!
    You illegally hold my money!
    You’ll soon see at each site where you are – a review of your service.

    Brian
    No, we don’t. Everything is legal. We provide money back guarantee for 30 days, however payments via bitcoin are not refundable. I can’t provide a refund against our ToS, however you can write a complaint to our sales team at [email protected]

    Yana
    You know yourself, what you say? You decide to return money or not for yourself! Unless it can be legally ?!
    Why do I have someone to complain and write email, to take my money! My money!

    Brian
    You paid your money for the service and agreed to the terms of service before making your payment.
    These terms are the same now as they were when you have purchased the subscription.

    Yana
    Your terms are illegal! Who gave you the right to make such rules? Do you think that strange incomprehensible rules like your site to be perceived above the law? What you are kind of nonsense? There is a law on consumer protection! And I do not care what you have there for the rules! You submit to this law!
    I do not care for your rules, when speech goes about the law. And the law requires you to give me back my money! No matter which way I paid for!

    • Abdul Rehman says:

      Hi Yana,

      It is unfortunate that you didn’t like the service. However, most VPNs do not offer refunds for Bitcoin.

  24. Tovis says:

    I dont know how they can be most recommended logless VPN for god sick.
    – They leak your IPv6
    – No switch kill for internet connection
    — but worst of all THEY LEAK YOUR REAL IP—
    If you using Windows (7) like me you are fuck up.
    I was surfing all day and i normally do not turn off my PC but only switch it to sleep mode and even I set automatic reconnect and EVERY TIME i turn my PC into sleep mode and then woke up my PC their official application showed me that i am “CONNECTED” with green status but in real i was not connected and all of time i was surfing under MY REAL ADDRESS.

    • Abdul Rehman says:

      Sad to hear that!

      I recommend you to send an email to them if you have any issues.

    • theNPV says:

      As a comment below mentioned, you’re likely leaking WebRTC requests which is caused by the browser not by NordVpn.

      Signed up with a 70% discount and was super easy. The app is excellent and the speed is perfect.

      Anyone reading this, research some more yourself. Nord is solid.

  25. Charlie Marks says:

    I currently have Nordvpn installed.
    Although It is clearly stating that it is connected to Russia ISP 213.183.56.210
    It is is fact connecting to US 45.55.199.109 New York.

    Discvovered this when Amazon UK stated that it could not deliver to US.
    Checked ‘What is my ip address’, and yes it confirms New Youk.

    Very bad this, beware!

    • Abdul Rehman says:

      Hello Charlie,

      Thank you for your feedback.

      It is quite unfortunate that you face such issues with NordVPN.

      Why don’t you try emailing them?

  26. Tech Advisor says:

    NORD is VERY unstable and slow. It is not unusual to have to reconnect 10 times a day, and has hour+ long blackout periods.

    The worst part is, to get a new connection; you often have to bounce from one location to another which is the antithesis of why we want VPN.

    They also are crooks who do not honor their word and give a refund.

    STAY AWAY, there are MUCH better service for close to the same price !!

  27. Henry says:

    NordVPN
    claim to be offering 70%. On their registration form they enter the code “70off”
    automatically. I tried to register for what appears to be a great offer. After
    clicking register it simply says “ERROR Coupon code “70off” is not valid use a
    valid coupon only”. Its their own code, they inserted! I then had to suffer
    what they claim to be “customer service” having a futile discussion with this
    imbesile with a purile attitude and contradictory
    statements:

    *** Molly joined the chat ***

    (09:44:14)

    Molly: Hello. How may I help you today?

    (09:44:19)

    Visitor 39343896: Your site isn’t working properly

    (09:45:21)

    Visitor 39343896: I’m trying to sign up and your site
    is offering 70% off, its automatically putting that into the registration
    process with the code “70off”, but when I press register is say the
    coupon is not valid.

    (09:45:42)

    Visitor 39343896: Very frustrating when its my first
    experience of your service, not a great start

    (09:45:54)

    Molly: Yes, we are aware off this. Sale most likely ended and someone forgot
    to take the banner down. Sorry for the inconvenience.

    (09:46:10)

    Visitor 39343896: It says he sale doesn’t end for 3
    days!

    (09:46:13)

    Molly: You may email us at [email protected] and we might still offer you a
    dealbreaker like 70% discount.

    (09:47:08)

    Visitor 39343896: I’m expecting more seeing as its
    still on your site, I’m notifying you off the issue, its my first experience
    with you and I spent 5 minutes writing a message before you came online

    (09:47:25)

    Visitor 39343896: I don’t expect to take up more of
    my time when I can easily go to a competitor

    (09:48:22)

    Molly: We do not force our potential clients to choose 🙂

    (09:48:35)

    Molly: Sorry for the inconvenience.

    (09:49:09)

    Visitor 39343896: OK, if thats your attitude, I’ll
    happily post my review of my experience with NordVPN and take my business
    elsewhere

    (09:50:45)

    Molly: There is no attitude sir, we just do not force our potential customers
    to choose us by compromising their own decision.

    • Joseph Kerr says:

      You sound like a real douche. NordVPN is actually really stable and very easy to setup. If you’re leaking your real IP, then take two seconds to actually read up why and how to fix it. It has nothing to do with NordVPN, your system is most likely leaking WebRTC requests which you’d know you have to fix if you’d taken two seconds to research.

    • Jersey says:

      I’ve used NordVPN for 8 months and have no issues. The problems you’ve describe all sound like you have no idea how to use a PC, they are not NordVPN issues. You should simply stop using PCs since they’re obviously too hard for you to grasp. Use a public library from now on or ask someone to teach you PC basics.

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