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Does ExpressVPN Keep Logs?

expressvpn-user-logs

No, ExpressVPN does not keep any logs, it is a completely zero-logs VPN service. ExpressVPN boasts itself as ‘the best anonymous VPN protection service’.

ExpressVPN’s no-log policy asserts that it does not keep any activity or connection logs. It believes in providing users with digital rights and offers them what they deserve, which is complete anonymity over the internet. You can learn more about this VPN service in our ExpressVPN Review. Also, we suggest you go through the Reddit opinion about ExpressVPN in our ExpressVPN – what does Reddit think about it? for making an informed decision.

Much like any best no logs VPN service, ExpressVPN further states that it does not store user IP address, browsing history, or connection logs. And honestly, no user has ever alleged that ExpressVPN has collected any personal records, which technically means that they offer an excellent service.

In this blog, we’ll check out ExpressVPN’s privacy policy and dig deeper to see if they secretly collect any user data.

ExpressVPN: Privacy Policyexpressvpn-no-logs

ExpressVPN’s privacy policy is indeed a lengthy report, along with being challenging to comprehend.

The first section of the policy of this VPN connection mentions: “We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration.”

From the above statement, it’s apparent that ExpressVPN strongly believes in collecting no information that can harm user privacy.

An independent audit conducted on ExpressVPN’s privacy policy confirmed that the VPN works in compliance with its privacy policy and legitimately keeps no logs.

This audit was conducted in late 2020 by PricewaterhouseCoopers (PwC). PwC’s audit professional examined ExpressVPN’s privacy policy and interviewed its team members to fulfill its requirements for a detailed report. This report also covered ExpressVPN’s no browsing activity logs and connection logs policy. From the report, PwC declared that ExpressVPN is a true no-logs VPN service.

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Which logs are kept by ExpressVPN?

ExpressVPN keeps logs of account details, connection dates, connected servers, amount of data transferred, app updates, and IP addresses (only when using MediaStreamer).

As mentioned previously, ExpressVPN collects minimal logs from its users. It further claims that the records that are kept do not individually identify users through their network activity.

  • Account details:

The first essential piece of information that ExpressVPN collects are your account details. This includes your name, email address, and your payment information. This minimal information is collected by VPN servers when you first subscribe to the VPN.

expressvpn-purchase-screen

  • Connection dates:

ExpressVPN collects the information about what days you have connected to the VPN service. It also mentions that it would not collect the timings of any user activity. So, if you’re streaming geo-restricted content on Netflix using ExpressVPN at 3 am, you have nothing to worry about.

  • Connected server:

ExpressVPN collects information about which server location a user has connected to. But even with this log, it refuses to collect any browser activity and link it to the user account. Storing this data ensures that there is no traffic overload on the VPN servers. Speaking burdened network, if you face slow speeds on any of ExpressVPN servers or your VPN stops working, then you can check out our ExpressVPN troubleshooting tips to solve it.

  • Amount of transferred data:

This piece of information is collected only when you have connected to the VPN server. It collects minimal logs on the MBs of data transferred and the location to which it is transferred.

  • App updates:

ExpressVPN collects data about whether the user has updated the app or not. This sounds like a tiny piece of information to gather, honestly, and gives a flashback towards ExpressVPN’s claim of ‘collecting minimal information.’

  • IP address:

The VPN service only collects user IP addresses if you’re using its MediaStreamer feature. Smart TVs and gaming consoles that do not support the direct installation of VPN apps require VPNs to be set up using a computer. To use ExpressVPN with Samsung Smart TV, you need to install ExpressVPN on your router.

Where is ExpressVPN headquarters?

This VPN provider has its headquarter located in the British Virgin Islands. And just so you know, the British Virgin Islands (BVI) has some of the world’s best privacy laws.

It’s ok to be concerned because while ExpressVPN does not collect any connection logs, you may not want your Internet Service Provider (ISP) or the Government to keep tabs on your connection or activity logs either.

BVI uses the British common law for its judicial decisions. Hence, the company has to take several reasonable steps to protect users’ privacy. This means ExpressVPN cannot be irresponsible with your data at all.

Another protection law includes “dual criminality.” According to the dual criminality law, users’ data cannot be released to foreign courts and law enforcement unless the BVI Supreme Court requires it as a shred of evidence for any crime. Even under this law, the information that ExpressVPN collects cannot be released.

This means that your data is totally protected while using ExpressVPN. ExpressVPN’s lifetime plan isn’t available anymore, but you can still subscribe to any of its long-term plans and save up to 49%.

If you still believe that this VPN isn’t for you, then you can always test ExpressVPN’s free trial.

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Conclusion: Does ExpressVPN Keep any Logs?

No, as stated before, ExpressVPN keeps no logs. It only collects minimal data which is only required to improve their service.

With all the minimal logs mentioned above that ExpressVPN stores, we know that it does not collect any activity logs or its users’ sensitive information.

ExpressVPN prioritizes user privacy and security and provides the best service it can. So, if you’re looking forward to torrent with ExpressVPN, go for it. You have nothing to be scared of.

'Abdul Rehman

Abdul Rehman

Author
Posts by Abdul Rehman

Abdul Rehman's Biography :


Abdul Rehman is a simple Tech savvy bloke with a neck for writing. Monday to Friday, he enjoys delving down in to the inner workings of privacy and security of top-tier VPN providers. Nevertheless, on the weekend he is a bit modest and simply loves spending time with his dog.


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