NordVPN vs CyberGhost – two providers that have established a solid reputation for themselves in the VPN industry after serving privacy-seeking users all over the world.
In this article, I will compare the key components of both VPNs to determine a winner: the one VPN you should go ahead with if you are stuck making a decision between these two.
If you’re not interested in the details and just want a quick comparative overview of NordVPN and CyberGhost, take a glance at this table for a summary:
1. Jurisdiction: NordVPN vs CyberGhost
NordVPN – NordVPN is a Panama-based VPN service and benefits from the lack of data retention requirements upon ISPs and VPN providers in the country. This is one of the greatest USPs of NordVPN and if you are a user whose primary purpose of using a VPN is to maintain your privacy on the web, you should look no further than Nord.
This extensive guide on 5/9/14 Eyes jurisdictions explains how critical jurisdiction can be for your privacy.
CyberGhost – Based in Romania, CyberGhost is another country with lack of enforcement against digital copyright infringement and the mandatory laws on data retention have been withdrawn by the government.
As such, a Romanian jurisdiction is favorable to online privacy.
2. Logging Policy and Transparency
Here we’ll evaluate NordVPN vs CyberGhost logging policies to see which what types of data these providers are logging.
NordVPN – NordVPN has some of the strong logging policies that I have seen. The provider doesn’t record your timestamps, IP address, bandwidth, or traffic.
For a deeper insight into types of data logs, read this article on VPN logging policies.
NordVPN has also taken some steps to improve their transparency of late. The provider underwent an independent audit and now has a warrant canary which can warn people if their servers are seized by authorities to access user activity logs.
Nonetheless, there’s still room for improvement in this area as NordVPN still doesn’t publish annual transparency reports which can enhance user trust.
CyberGhost – The logging policy of CyberGhost is highly oriented towards the user and keeps no logs pertaining to IP address, timestamps, session duration, or user traffic.
As far as transparency is concerned, CyberGhost is a rarity in the VPN industry in that it publishes a detailed transparency report annually.
3. Pricing, Payment Methods and Refund Policy
NordVPN – offers 1-month, 1-year, 2-year, and 3-year plans which are reasonably priced.
All of these subscription plans come with a 30-day money-back guarantee.
You can purchase NordVPN plans using credit cards, cryptocurrencies, and Alipay.
CyberGhost – offers four different plans: 1-month, 1-year, 2-year, and 3-year, the same as NordVPN, but CyberGhost is slightly cheaper.
As is the rule in the VPN industry, the longest subscription is usually the cheapest one on the per-month scale and it also comes with a 45-day refund policy.
You can pay for CyberGhost using PayPal, Credit Card, and Bitcoin.
Therefore, Nord vs CyberGhost pricing comparison is poised more in favor of the latter.
CyberGhost wins this round for cheaper prices, longer refund period, and acceptance of bitcoin and PayPal.
For testing of NordVPN vs CyberGhost speed, a base Internet connection of 30 Mbps was used.
NordVPN – Good speeds are one of the hallmarks of NordVPN.
On an Internet connection of 30 Mbps, a VPN speed of 28.45 Mbps is extremely good.
CyberGhost – CyberGhost is on a lower tier of VPNs it comes to speed and doesn’t offer much of a challenge to NordVPN in this respect:
Nonetheless, it still performs remarkably fast than most other providers, which is a feat in itself.
5. Server Network
NordVPN – Another area where NordVPN outshines CyberGhost, and indeed, may other competitors is the server network. NordVPN has over 5,573 servers in 60 countries. Although the network is not spread out as broadly around the world, the total number of servers is higher than any other known provider.
CyberGhost – offers over 3,700 servers in 60 countries. Despite the fact that CyberGhost has a considerably large network of servers, it is nowhere near the size of NordVPN.
NordVPN – You can get dedicated NordVPN apps on a most devices including Windows, macOS, Android, iOS, Linux, Chrome, and Firefox.
CyberGhost – All common devices/systems and operating systems are supported by CyberGhost including Windows, macOS, Linux, iOS, Android, Raspberry Pi, and some routers.
So, you can easily get CyberGhost on your desired device with ease.
7. Performance and Reliability
NordVPN – A new refined look in NordVPN’s app has improved the responsiveness and usability of the app. The VPN works smoothly without any bugs and errors which proves the reliability of NordVPN.
CyberGhost – The VPN apps of CyberGhost are well-designed and feature an interface that is pleasing on the eye. However, it takes slightly longer to connect to some servers, so responsivity is an area that can certainly be improved.
8. Customer Support: CyberGhost vs NordVPN
NordVPN – Live chat support and helpful guides are extremely useful ways for NordVPN users to get their queries resolved quickly. The support staff at NordVPN are technically informed and capable of helping you out if you’re having any sort of difficulties with the VPN.
CyberGhost – The modes of CyberGhost are same as NordVPN, as they also offer a 24/7 live chat support and knowledgebase that consists of tutorials and other common questions/problems that users encounter.
However, customer support seems to be one of the worst aspects of CyberGhost as many users have ha awful experiences with unhelpful and even impolite CyberGhost support (more on this below).
NordVPN – The privacy-friendly logging policy, strong security, Panamanian jurisdiction, and fast speeds all work in favor of NordVPN as one of the most obvious choices when it comes to torrenting. NordVPN has many P2P optimized servers which work brilliantly for this task.
CyberGhost – In terms of privacy and security that you need for safe torrenting, CyberGhost is no slouch either. The lax enforcement against digital copyright infringement in Romania makes it an attractive country for pirates to pretend to be located in; and CyberGhost allows just that.
However, the slower speeds can be a problem and this where NordVPN, with its faster speeds, gets the upper hand over CyberGhost.
10. Netflix Unblocking: Nord VPN vs CyberGhost VPN
NordVPN – Streaming shows and movies on US Netflix is quite an easy deal with NordVPN. The provider is one of the few working VPNs that Netflix is unable to detect and ban, making it an excellent choice for Netflix streaming.
CyberGhost – Netflix streaming is also supported by CyberGhost on certain US servers. However, once again, the slower speeds make it less than ideal for Netflix, especially when better alternatives like NordVPN exists.
NordVPN – VPN security depends on tunneling protocols, encryption, and other features such as IP leaks.
NordVPN discontinued support for PPTP an L2TP due to security vulnerabilities inherent in these outdated protocols. The provider only supports OpenVPN and IKEv2 now, which are well-audited, secure protocols.
For encryption, NordVPN uses AES-256 bit, a significantly strong form of encryption that is impervious to brute-force attacks and other similar hacking techniques.
I performed a leak test to see if NordVPN is secure enough to prevent your IP from leaking.
It sure is!
CyberGhost – The tunneling protocols offered by CyberGhost include OpenVPN, L2TP/IPSec, PPTP, and IKEv2. Like NordVPN, CyberGhost uses AES-256 bit standard for encryption.
Checking the VPN for IP leaks, CyberGhost easily passed the test as shown below:
You can learn more about IP leaks in our article on VPN leak test.
12. Extra Features
NordVPN – There’s a lot of extra features that NordVPN offers in addition to its excellent core functionalities. Obfuscation, for instance, can be incredibly useful if you’re located in countries like China where authorities block VPN traffic.
NordVPN also offers a range of features for extra features such as the DoubleVPN which basically routes your traffic through two remote servers before reaching the end destination for added security and anonymity.
CyberSec is the built-in ad-blocker of NordVPN which grants you a more secure and pleasant browsing experience, secure from online trackers and adware.
Finally, NordVPN is equipped with a network kill switch to ensure you remain protected in case a temporary network outage causes you to become visible on the regular web.
CyberGhost – There’s not much CyberGhost has to offer as extra features. The only feature worth mentioning is “smart rules” which basically works as a split-tunneling tool to bifurcate your VPN traffic from regular Internet traffic.
13. Value for Money
The ultimate question: Which VPN offers better value for money?
If you have been reading this whole article, I’m sure you can answer this question yourself. With all the core strengths of NordVPN and extremely competitive pricing, NordVPN is a better service on the basis of value.
Although CyberGhost is a strong competitor to NordVPN, the latter is a well-rounded service that outperforms the former by a good margin.
As such, in this CyberGhost vs NordVPN comparison, you can rely on NordVPN as a service offering better value for money.
NordVPN vs CyberGhost Reddit
The user community of reddit is a good way to learn about the performance of VPN products and how satisfied the real users are a given service.
NordVPN – The VPN has a lot of fans as you can see in this review thread of NordVPN:
CyberGhost – Users on reddit don’t usually have a lot of good things to say about CyberGhost. The most complained about aspect of this service is customer support as you can see in the following thread:
CyberGhost vs NordVPN: Conclusion
The winner is NordVPN
Here’s the summary of this comparison:
- Jurisdiction– Tie
- Logging Policy and Transparency– Tie
- Pricing, Payment Methods, and Refund Policy– CyberGhost
- Speed– NordVPN
- Server Network– NordVPN
- Compatibility– Tie
- Performance and Reliability– NordVPN
- Customer Support– Nord VPN
- Torrenting– NordVPN
- Netflix– NordVPN
- Security– Tie
- Extra Features– NordVPN
- Value for Money– NordVPN
Overall winner: NordVPN
The obvious recommendation is NordVPN on the basis of the foregoing comparison.
CyberGhost certainly has some redeeming features, but NordVPN is the winner of the day.
Extending This Comparison by Adding More Providers
While NordVPN and CyberGhost are two big names in the VPN industry, there’s an equally reputable brand which you might want to see a comparison with: ExpressVPN.
NordVPN vs CyberGhost vs ExpressVPN
Overall Winner: ExpressVPN
|Jurisdiction||Panama||Romania||British Virgin Islands|
|Logging Policy||No logs||No logs||No logs|
|Speed||28.45 Mbps (avg. download)||18.78 Mbps (avg. download)||26.62 Mbps (avg. download|
|Protocols||OpenVPN, IKEv2/IPSec||OpenVPN, L2TP/IPSec, PPTP||OpenVPN, L2TP/IPSec, PPTP|
ExpressVPN is a better service than CyberGhost for its overall better performance and excellent reliability. The competition between NordVPN and ExpressVPN, however, is tough.
Although NordVPN outshines ExpressVPN on a head-to-head comparison, the actual performance of ExpressVPN and its consistency is unmatched. As such, ExpressVPN is the overall winner between a comparison of NordVPN, CyberGhost, and ExpressVPN.