NordVPN vs CyberGhost – which service is the better of the two?
NordVPN is 69.07%* better than CyberGhost, on the basis of this 11-factor comparison.
These VPNs have built a solid reputation over the years, satisfying customers all over the world.
In this article, we will compare the key components of both VPNs to determine a winner: the one VPN you should go ahead with if you are stuck making a decision between these two.
If you’re not interested in the details and just want a quick comparative overview of NordVPN and CyberGhost, take a glance at this table for a summary:
|Logging Policy||No logs||No logs|
|Speed||27.91 Mbps||18.78 Mbps|
|Server Network||5,500+ servers|
|Customer Support||Live Chat||Live Chat|
NordVPN was launched in 2012 and is one of the most widely recognized VPN brands in the market. It offers tons of valuable features and values user privacy as evidenced by the company’s excellent logging policy.
See our NordVPN review for a complete evaluation of the provider.
- Privacy friendly jurisdiction (Panama)
- No logs policy
- 6 simultaneous connections
- 5,500+ servers in 60 countries
- 24/7/365 Live Chat
- CyberSec, Multihop, DNS Leak Protection, Kill Switch
- Works with Netflix
- No free trial
- Does not support split-tunneling
- Does not accept PayPal
CyberGhost was founded in 2011, a year before NordVPN. The company is one of the most successful in the highly competitive VPN industry. It remains a popular choice among torrent downloaders.
Read our CyberGhost review to examine the service’s key features.
- Based in Romania (safe jurisdiction)
- No logs policy
- 7 simultaneous connections
- 3,500+ servers in 59 countries
- 24/7/365 Live Chat
- Works with Netflix
- 1 day free trial
- Average speed
- Customer service issues
1. Jurisdiction: NordVPN vs CyberGhost
NordVPN – NordVPN is a Panama-based VPN service and benefits from the lack of data retention requirements upon ISPs and VPN providers in the country. This is one of the greatest USPs of NordVPN and if you are a user whose primary purpose of using a VPN is to maintain your privacy on the web, you should look no further than Nord.
This extensive guide on Five/Nine/Fourteen Eyes jurisdictions explains how critical jurisdiction can be for your privacy.
CyberGhost – Based in Romania, CyberGhost is another country with lack of enforcement against digital copyright infringement and the mandatory laws on data retention have been withdrawn by the government.
As such, a Romanian jurisdiction is favorable to online privacy.
2. Logging Policy and Transparency
Result: Both have a strict no-logging policy
|Strict zero-logs stance||No logs retained|
NordVPN – NordVPN has some of the strong logging policies that we have seen. The provider doesn’t record your timestamps, IP address, bandwidth, or traffic.
For a deeper insight into types of data logs, read this article on VPN logging policies.
NordVPN has also taken some steps to improve their transparency of late. The provider underwent an independent audit and now has a warrant canary which can warn people if their servers are seized by authorities to access user activity logs.
Nonetheless, there’s still room for improvement in this area as NordVPN still doesn’t publish annual transparency reports which can enhance user trust.
CyberGhost – The logging policy of CyberGhost is highly oriented towards the user and keeps no logs pertaining to IP address, timestamps, session duration, or user traffic.
As far as transparency is concerned, CyberGhost is a rarity in the VPN industry in that it publishes a detailed transparency report annually.
3. Pricing, Payment Methods and Refund Policy
Result: CyberGhost is 8.02% cheaper than NordVPN
|1-month plan: $11.95/mo||1 month plan: $12.99/mo|
|6-month plan: None||6 month plan: None|
|1-year plan: $6.99/mo||1 year plan: $5.99/mo|
|2-year plan: $4.99/mo||2 year plan: $3.69/mo|
|3-year plan: $3.49/mo||3 year plan: $2.75/mo|
NordVPN – offers 1-month, 1-year, 2-year, and 3-year plans which are reasonably priced.
All of these subscription plans come with a 30-day money-back guarantee.
You can purchase NordVPN plans using credit cards, cryptocurrencies, and Alipay.
CyberGhost – offers four different plans: 1-month, 1-year, 2-year, and 3-year, the same as NordVPN, but CyberGhost is slightly cheaper.
As is the rule in the VPN industry, the longest subscription is usually the cheapest one on the per-month scale and it also comes with a 45-day refund policy.
You can pay for CyberGhost using PayPal, Credit Card, and Bitcoin.
Therefore, Nord vs CyberGhost pricing comparison is poised more in favor of the latter.
CyberGhost wins this round for cheaper prices, longer refund period, and acceptance of bitcoin and PayPal.
Result: NordVPN is 28.45% faster than CyberGhost VPN
For testing of NordVPN vs CyberGhost speed, a base Internet connection of 30 Mbps was used.
|US: 28.45 Mbps||US: 18.78 Mbps|
|UK: 26.07 Mbps||UK: 17.2 Mbps|
|Germany: 28.73 Mbps||Germany: 17.64 Mbps|
|Australia: 28.41 Mbps||Australia: 14.8Mbps|
|Avg. Download: 27.91 Mbps||Avg. Download: 27.17 Mbps|
NordVPN – Good speeds are one of the hallmarks of NordVPN.
Testing NordVPN on a US server, the VPN attained a speed of 28.45 Mbps which is extremely good.
CyberGhost – CyberGhost is on a lower tier of VPNs it comes to speed and only managed to reach the 18.78 Mbps mark on a US server.
Nonetheless, it still performs remarkably fast than most other providers, which is a feat in itself.
5. Server Network
Result: NordVPN has 48.64% more servers than CyberGhost
NordVPN – Another area where NordVPN outshines CyberGhost, and indeed, may other competitors is the server network. NordVPN has over 5,500+ servers in 60 countries. Although the network is not spread out as broadly around the world, the total number of servers is higher than any other known provider.
CyberGhost – offers over 3,700 servers in 60 countries. Despite the fact that CyberGhost has a considerably large network of servers, it is nowhere near the size of NordVPN.
Continuing this, you can check this VPN chart where you can find details for more than 50 providers.
Also Check How NordVPN Compares with Other Providers:
NordVPN – You can get dedicated NordVPN apps on a most devices including Windows, macOS, Android, iOS, Linux, Chrome, and Firefox.
CyberGhost – All common devices/systems and operating systems are supported by CyberGhost including Windows, macOS, Linux, iOS, Android, Raspberry Pi, and some routers.
So, you can easily get CyberGhost on your desired device with ease.
7. Performance and Reliability
Result: NordVPN offers faster connectivity than CyberGhost
|Simple and Interactive GUI||Appealing GUI|
|Well-functioning App||Smooth App Functionality|
|Good Connectivity||Excellent Connectivity|
NordVPN – A new refined look in NordVPN’s app has improved the responsiveness and usability of the app. The VPN works smoothly without any bugs and errors which proves the reliability of NordVPN.
CyberGhost – The VPN apps of CyberGhost are well-designed and feature an interface that is pleasing on the eye. However, it takes slightly longer to connect to some servers, so responsiveness is an area that can certainly be improved.
8. Customer Support: CyberGhost vs NordVPN
Result: NordVPN offers more helpful and customer support
NordVPN – Live chat support and helpful guides are extremely useful ways for NordVPN users to get their queries resolved quickly. The support staff at NordVPN are technically informed and capable of helping you out if you’re having any sort of difficulties with the VPN.
CyberGhost – The modes of CyberGhost are same as NordVPN, as they also offer a 24/7 live chat support and knowledgebase that consists of tutorials and other common questions/problems that users encounter.
However, customer support seems to be one of the worst aspects of CyberGhost as many users have ha awful experiences with unhelpful and even impolite CyberGhost support (more on this below).
Result: NordVPN is better for torrenting owing to faster speeds
|Supported on certain P2P-enabled servers||Offers many P2P servers|
NordVPN – The privacy-friendly logging policy, strong security, Panamanian jurisdiction, and fast speeds all work in favor of NordVPN as one of the most obvious choices when it comes to torrenting. NordVPN has many P2P optimized servers which work brilliantly for this task.
CyberGhost – In terms of privacy and security that you need for safe torrenting, CyberGhost is no slouch either. The lax enforcement against digital copyright infringement in Romania makes it an attractive country for pirates to pretend to be located in; and CyberGhost allows just that.
However, the slower speeds can be a problem and this where NordVPN, with its faster speeds, gets the upper hand over CyberGhost.
10. Netflix Unblocking: Nord VPN vs CyberGhost VPN
Result: NordVPN offers faster streaming speeds than CyberGhost
|Supports high quality streaming on US, UK, and other servers||Supports medium to high quality streaming on US servers|
NordVPN – Streaming shows and movies on US Netflix is quite an easy deal with NordVPN. The provider is one of the few working VPNs that Netflix is unable to detect and ban, making it an excellent choice for Netflix streaming.
CyberGhost – Netflix streaming is also supported by CyberGhost on certain US servers. However, once again, the slower speeds make it less than ideal for Netflix, especially when better alternatives like NordVPN exists.
11. Security and Features
Result: NordVPN offers better security features than CyberGhost
Both VPN services are known for the use of industry standard strong protocols to ensure security and privacy of users on the web. First, we checked if any of these VPNs leak your real IP address and/or DNS.
NordVPN easily passed through this test successfully:
Checking the VPN for IP leaks, CyberGhost also easily passed the test as shown below:
Read our guide on VPN leak test to find out more about this.
There are some commonalities between the two VPNs when we consider their security features. Here’s what they both offer in common:
- AES-256 encryption
- OpenVPN and IKEv2 tunneling protocols
- IP/DNS leak protection
- P2P support
- Browser extension
Other than these commonalities, NordVPN has the following distinguishing features that CyberGhost doesn’t have:
- Onion over VPN – Makes you more anonymous using Tor over VPN tunne (learn more here)
- CyberSec – Built-in ad blocker and basic malware protection (learn more here)
- DoubleVPN – Combines two VPN servers for added security (learn more here)
- Dedicated IP addresses
- 6 simultaneous connections
CyberGhost, for its part, has the following unique features:
- 7 simultaneous connections
- Smart rules (works like split-tunneling)
NordVPN vs CyberGhost Reddit
The user community of reddit is a good way to learn about the performance of VPN products and how satisfied the real users are a given service.
NordVPN – The VPN has a lot of fans as you can see in this review thread of NordVPN:
CyberGhost – Users on reddit don’t usually have a lot of good things to say about CyberGhost. The most complained about aspect of this service is customer support as you can see in the following thread:
CyberGhost vs NordVPN: Conclusion
The winner for this comparison is NordVPN which has proven to be 69.07% better than CyberGhost.
CyberGhost certainly has some redeeming features, but NordVPN is the winner of the day on the basis of head-to-head comparisons.
Although both providers are some of the cheapest you can find in the industry, NordVPN delivers better overall value.