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Avast SecureLine VPN Review 2020

Avast has many security products in its line up and Avast SecureLine VPN is among them. But is it worth getting in 2020? Does it offer better features then it's competitors? Find out in this updated review.

Based inCzech Republic
Price$3.99/mo
Servers100 servers in 34 countries
LogsNo Logs
Multi Login1-5 Devices
Refund30 Days
RecommendedYes
WebsiteAvast.com

**COVID-19 Update**
Due to the recent upsurge in cybersecurity risks of breaches and hacks associated with COVID-19, we at VPNRanks are keeping a close eye on how VPN providers are responding to these new challenges. Any recent upgrades and updates in features are promptly reflected in our VPN reviews.

Avast SecureLine VPN is a big name in the anti-virus industry, but it is not as popular in the VPN market. The company is based in the Czech Republic, which does not fall under 5-eyes countries.

Avast VPN offers a 7-days free trial and connects up to 1-5 VPN devices at the same time. Avast VPN has around 100 servers in 34 countries and offers apps for Windows, Android, iOS, and macOS.

Their server speed is just about average and it isn’t the cheapest VPN around like PureVPN or Surfshark. When tested, I was able to unblock Netflix and other streaming services. Part of the reason why I gave it a 3.5-star rating in this Avast SecureLine VPN review.

It is slightly expensive at $3.99/mo, but that depends a lot on the features they are offering. Is Avast VPN good? Is it really the most expensive VPN available? Let’s find out in this review.

Rating Criteria

To review Avast SecureLine VPN, I had to test and give my verdict based on these 9 factors. Let’s have a look at them:

  1. Jurisdiction – Is Avast VPN located in a 5-eyes country?
  2. Security – Is Avast VPN Safe?
  3. Leaks – Does Avast VPN leak IP, DNS & WebRTC?
  4. Server – Is it good for P2P torrenting?
  5. Speed – How fast is Avast SecureLine VPN?
  6. Streaming – Does it work with Netflix?
  7. Compatibility – App Interface and Supported Devices
  8. Pricing – How much does Avast VPN cost?
  9. Trustworthiness – Trustpilot, Play Store, Reddit & Customer Support

Jurisdiction – Is Avast VPN located in a 5-eyes country?

Avast SecureLine VPN operates from Czech Republic that does NOT fall under 5-eyes country. Czech Republic may not be considered as a member of a five eyes VPN alliance, but it does collaborate with them.

This fact would raise a few eyebrows. But it is not something that would make me turn away from this VPN. Many people asking me ‘is Avast VPN good to use?’ I always say them, if it doesn’t fall under these countries then it’s perfectly safe to use. Still, I like my VPNs outside the dirty claws of the American and British intelligence agencies.

Security – Is Avast VPN safe?

Yes, Avast VPN is completely safe to use. In my Avast VPN review for 2020, I learned that Avast VPN uses military-grade encryption and DNS/IPv6 leak protection. Avast VPN also comes with an automatic kill switch which is something found in premium VPNs.

It is used by everyone from giant corporations to small banks to secure confidential information. This VPN has multiple protocol options. However, you won’t need to look further than Avast’s OpenVPN UDP and IKEv2 with AES 256-bit encryption for guaranteed privacy.

OpenVPN is the best tunneling protocol in the market. Its Open Source nature allows for constant upgrades, making it more advanced than any of its alternatives. Meanwhile, macOS users can also use the IPSec protocol. A less powerful but still capable cousin of OpenVPN.

Does Avast VPN keep Logs?

After a thorough review of Avast VPN, I learned that it does NOT keep usage logs, but it does keep connection logs. Avast VPN also collects personal information claiming for the purpose of making its security product better. Here is a list of the personal information they collect:

  • IP address
  • Timestamp
  • Name
  • City/Country
  • Billing Data

They know your original IP address for the first 60 days. After that, they replace it with your City or Country, or they hash it. Here is their statement:

“We collect your IP Address to provision your product or service. We also use the IP Address with mobile products to serve ads.”

Avast VPN clearly mentions that whenever you visit its website, it collects some server logs. These server logs information include:

  • Your region
  • Length of visit
  • Webpages you request
  • Websites you visited prior to visiting on their website
  • IP address
  • Cookies

Avast uses this information to:

“We use this information to fulfil our legitimate interests, which are to analyse overall trends, administer our webpages, track users’ use of the webpages, help us improve our website(s)”

Have a look at the VPN logging policies of the entire VPN brands.

Avast VPN Kill Switch Feature

It is quite often the most ignored feature of a VPN. Some even consider it overkill. However, an efficient kill switch can do your online privacy a world of good. When I checked for the Kill Switch feature in our review of Avast VPN, I found that it does have this feature. It also works quite well too. You can easily turn it off or on from the Security settings menu.

Get Avast VPN30-Days Money Back Guarantee

Leaks – Does Avast VPN leak IP, DNS & WebRTC?

Avast VPN did NOT leak IP and DNS. It passed the WebRTC test as well. I connected to an Israel server of Avast VPN and visited the IPLeak website to check for any leaks.

Here is the screenshot:

Avast-VPN-IP-Leak-Test

If you see the IP address in the leak test, it is the same Virtual IP given to me by Avast VPN as you can see in the picture below:

Avast-VPN-Leak-Test-Virtual-IP

The Virtual IP and the IP mentioned in the leak test website must be the same. Otherwise, it may be leaking. You can have a look at our IP Leak Test guide to see which VPNs passes the leak test.

Virus Test

In this Avast Secure line VPN review, I checked for any viruses in its download file. It did NOT contain any viruses. This test was performed using VirusTotal that alert users if there’s a virus in a file.

Here are the results:

Avast-VPN-Virus-Test

There was no malware detected in this file so it is completely safe to use Avast SecureLine VPN.

Servers – Is it good for P2P or Torrenting?

As of January 2020, Avast VPN has around 100 servers in 34 countries. This includes servers in China and Russia but does not include any Middle East countries except for Israel.

Avast VPN also has obfuscation servers. Accessing websites and apps in China is not a problem for this VPN service. Have a look at other VPNs that have obfuscated servers that tends to work in countries with strict internet regulations.

Does Avast VPN allow torrenting?

Avast VPN offers some servers optimized for torrenting. Simply connect to an Avast VPN p2p server to access torrents safely. Overall, the server count isn’t something close to impressive. PureVPN has a huge server count (i.e. 2,000) that is better than Avast.

P2P-Torrenting-Avast-VPN

Speed – How fast is Avast SecureLine VPN?

Avast VPN performs poorly when it comes to speeds. In our latest speed tests, the speed of Avast SecureLine was measured on multiple servers using a base connection speed of 100 Mbps.

Here’s how Avast VPN performed for these servers:

Server locationDownload speedUpload speedPings
Brazil26.42 Mbps77.09 Mbps500 ms
Canada25.34 Mbps90.67 Mbps213 ms
Germany26.59 Mbps94.67 Mbps232 ms
Luxembourg25.34 Mbps91.5 Mbps206 ms
Netherlands26 Mbps76.84 Mbps192 ms
South Africa25.34 Mbps36.17 Mbps647 ms
Spain26.42 Mbps14.42 Mbps445 ms
United Kingdom26.25 Mbps66.09 Mbps181 ms
United States26.34 Mbps91.09 Mbps258 ms

As you can see, Avast VPN is not fast at all. However, if you are running a fast enough Internet connection such as the 100 Mbps service we used.

As such, even a speed of around 25 Mbps will be good enough for streaming content on Netflix at HD and even Ultra HD quality. But users that already have a slow connection might suffer greatly in speeds while using Avast SecureLine.

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Streaming – Does Avast VPN work with Netflix?

Avast SecureLine VPN does work well with Netflix and other streaming services. I easily managed to unblock Netflix, BBC iPlayer, and even Amazon Prime with it. As for performance, I didn’t notice any issues. Avast SecureLine worked quite fast without any lags or stutters.

Avast VPN streaming Netflix

To access Netflix with Avast VPN, users should connect to the servers listed in the streaming tab as these are the most effective for bypassing firewalls used by Netflix and other streaming websites.

 

 

Compatibility – App Interface and Supported Devices

SecureLine is only accessible on four operating systems, which are Windows, macOS, Android, and iOS. Users can also use Avast VPN with Kodi.

Avast VPN cannot be downloaded on FireStick because it is not available on the Amazon app store. However, you can use routers to connect Avast VPN on Roku.

Avast VPN for Windows

To check for the friendliness of the app, I managed to review the Avast VPN with the first-hand experience. Using SecureLine’s Windows client is a pleasant experience. At first glance, the app has an attractive design and an intuitive interface. It is familiar to the famous Anti-virus software, sporting the typical Avast purple design.

Avast-Secureline-VPN-App-Interface

You can change the location with a single click and get an IP from a comprehensive list of servers.

Server-locations-of-Avast-VPN

Here, the P2P and streaming servers are segregated quite clearly. This eases the process of selecting servers for a particular task. Moreover, the burger menu on the top right of the clients navigates you towards ‘Settings’. This is where you can toggle options such as Auto-start.

Settings-Avast-Secureline-VPN

Avast VPN for Android

The Android app for Avast is sleek and simple. You can either connect to an optimal location or just select a country server that you wish to connect. Just press the green button at the center and remain secure.

Avast-Secureline-VPN-Android-App

Avast VPN for iOS

The iOS app is similar to Android and contains similar features. It brings you all 55 servers available in 34 countries. The app is easy-to-use so even a newbie will have no problems using it. On the iOS app, it also gives you the option to turn off Auto-connect to the VPN.

Avast-VPN-iOS-app

If you’re having problems with any of Avast’s app, see the troubleshooting guidelines on Avast VPN not working.

Pricing – How much does Avast VPN cost?

Avast VPN is an expensive VPN service. Although the Avast VPN offers a 7-days free trial, it is quite expensive compared to other VPNs. Here are all the pricing plans of Avast VPN that supports 5-devices:

avast-secureline-vpn-pricing-plan

The reason why I say its expensive because when you compare these prices with Surfshark which is the best cheap VPN, or with PureVPN, Avast VPN is comparatively expensive. Even if you go for the plans that only support single devices, Avast VPN can be quite expensive for some people. Speaking of which, here are pricings for the single device plans:

Now you get why I consider Avast SecureLine VPN to be expensive? So if you’re interested in Avast VPN alternatives at comparatively lower prices, check out our handpicked VPN deals 2020 and save money!

Payment Methods

Here is a list of payments options accepted by Avast SecureLine VPN:

  • PayPal
  • Credit cards

NO Bitcoins are accepted. That’s quite disappointing. Hopefully, the provider will add this option in the near future.

While writing this review, I learned that the VPN offers 30 days money-back guarantee. If you are not satisfied with the level of service, you can claim Avast VPN refund within 30 days. A good refund policy refund window in addition to the 7-days free trial, make this VPN more accessible to new users.

Trustworthiness – Trustpilot, Play Store, Reddit & Customer Support

Avast VPN has a poor Trustpilot rating of 1.8/5. When you compare it with the industry’s best VPN service like PureVPN, you will find that it has a 4.8/5 rating, which is exceptional, to say the least. It should also be noted that 15% of the total reviews of Avast VPN have a bad rating.

avast-secureline-vpn-trustpilot-rating

Avast SecureLine VPN Reviews on Play Store

On Play Store, Avast VPN has a good rating of 4.5 stars (142,088 reviews). Here are some recent reviews of Avast VPN on Google Play Store:

avast-secureline-vpn-google-play-store-reviews

As per the recent user reviews, Avast VPN still needs to fix up some software bugs. Byt that’s something that can be easily fixed in the next update.

Avast VPN Review Reddit

Even though most of the reviews on Google Play Store are positive, you should have a look at some of the recent reviews of Avast VPN on Reddit:

A user was complaining on Reddit that he uninstalled Avast app due to endless pop-ups with DLC missing. However, in the same thread, the same user re-installed the app and it started working.

avast-vpn-reddit-review-regarding-reinstalling-and-uninstalling

There’s another Avast SecureLine VPN Reddit review in which a user is complaining about bottom pop-up which annoys him a lot:

avast-secureline-vpn-popup-annoys-so-much

Customer Support

The provider’s website maintains a comprehensive knowledge base filled with step-by-step guides and FAQs. There’s even an option for live chat and email ticketing. Their support representative are very friendly and knowledgeable too. You can also reach Avast via Facebook and Twitter. They are extremely active on Twitter in particular.

avast-secureline-vpn-live-chat-screenshot

Comparison between PureVPN & Avast VPN

Have a look at the comparison between PureVPN and Avast SecureLine VPN and check out their key difference.

FeaturesPureVPNAvast VPN
Price $1.32/mo $3.99/mo
Servers2000+ in 140 Countries100 servers in 34 countries
CompatibilityAll DevicesWindows, macOS, Android, & iOS
JurisdictionHong KongCzech Republic
Logging PolicyZero LogOnly Connection Logs
Customer SupportLive Chat & Email SupportLive Call, Live Chat & Email Support
Trust Pilot Score4.81.8
Website PUREVPN AVAST VPN

Avast VPN Alternatives

Looking for an alternative to Avast VPN? I have a list combined just for you. Here is a list that you need to consider:

Is Avast SecureLine VPN worth it?

Yes, Avast VPN is worth it and I do recommend buying this VPN. It’s particularly a good VPN when it comes to encryption and protocols. But its price is too costly when compared to Surfshark or PureVPN.

The speed performance is average too, but it does not leak IP or DNS. It has a simple-to-use app interface, compatible with major operating systems, however, it keeps connection logs. Avast VPN also doesn’t offer a large server network. Overall, Avast VPN is not perfect.

So, if you ask me if Avast VPN any good? Yes, Avast is definitely a good service and is worth getting 2020. But do keep in might that there are also other options out there that offer even better features.

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Shahmeer Baloch

Shahmeer Baloch

Author
Posts by Shahmeer Baloch

Shahmeer Baloch's Biography :


Shahmeer Baloch is a marketing professional-turned-tech writer who despite had a successful career at Evyap made a drastic change when his interest in technology and international cyber laws became evident. Baloch’s love for new technology is profound and well addressed. Loves to play tennis on weekends.


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