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ExpressVPN or CyberGhost? Which of the two VPNs is better?

ExpressVPN is better than CyberGhost based on speed and better overall features.

Both providers are well-established VPNs that have been serving users all over the world for almost a decade.

In this comparison, I’m going to pit ExpressVPN vs CyberGhost to gauge their strengths and weaknesses.

For a summary of the whole comparison, see the table below:

FactorsExpressVPNCyberGhost
JurisdictionBritish Virgins IslandsRomania
Logging PolicyNo logsNo logs
Pricing$8.32/mo$1.99/mo
Speed27.17 Mbps17.10 Mbps
Server Network3,000+ servers
94 countries
3,500+ servers
60+ countries
Customer SupportLive ChatLive Chat
TorrentingSupportedSupported
Netflix UnblockingSupportedSupported
SecurityPowerfulPowerful
WebsiteExpressVPNCyberGhost

 

ExpressVPN vs CyberGhost Comparison

1. Jurisdiction

Result: Both providers are located in safe countries

The jurisdiction of a VPN is of utmost importance, because the privacy of users of a VPN depends a great deal on the laws of the country where the provider is based.

Let’s see how ExpressVPN and CyberGhost compare on this point:

ExpressVPNCyberGhost
British Virgin Islands
(Safe)
Romania
(Safe)

ExpressVPN: British Virgin Islands

ExpressVPN is headquartered in the British Virgin Islands, which is a country with no mandatory data retention laws imposed on ISPs and VPN providers.

Basically, you want to avoid VPN services located within the Five Eyes, because of the heavy domestic surveillance programs underway in these countries.

To find out what makes a jurisdiction in one of these nations is such a bad idea, read our in-depth article on Five Eyes, Nine, and Fourteen Eyes jurisdictions.

ExpressVPN gets full points for being located far away from the reach of five eyes.

CyberGhost: Romania

CyberGhost is based in Romania. The online privacy laws in the country have repeatedly been revised back and forth with pressures from the EU forcing the country to enforce data retention at various points in time in the past.

However, the country has withdrawn this mandatory requirement and has declared that data retention is a violation of the right of citizens to privacy.

Although in paper, the country has laws against digital copyright infringement, but in practice the country is often criticized for being too lax on the victimless crimes of torrenting downloading.

For these reasons, CyberGhost is located in a reasonably safe country.

 

2. Logging Policy and Transparency

Result: Both providers refrain from data logging and are fairly transparent

VPN providers always log one type of data or another. It is extremely important that the provider doesn’t monitor and maintain logs of user activity for maximum privacy of users.

 

ExpressVPNCyberGhost
Does not keep logsStrict no-logging stance
Average transparencyGood transparency

ExpressVPN has an excellent logging policy as it doesn’t store logs of any information which could be detrimental to your privacy.

These include browsing history, IP address, DNS requests, traffic destination, data content, and connection timestamps.

ExpressVPN-logs

This makes ExpressVPN an outstanding privacy solution and one of the only 3 VPNs that our logging policy guide found to be in the clear.

ExpressVPN has also undergone third-party audit by a German cybersecurity firm Cure53. The Chrome browser extension was tested by the firm and the results came out positive.

The provider does not, however, publish transparency reports which is an area that calls for more attention on their part.

CyberGhost

CyberGhost also boasts a logging policy that is highly oriented towards the user. The privacy statement clearly mentions all the information the provider specifically keeps no logs of:

CyberGhost-logs

What’s more, CyberGhost set the precedent of publishing annual transparency reports, which is rare in the VPN industry.

It is refreshing to see that CyberGhost takes transparency seriously and has taken steps towards disclosing details about its business and what is actually going behind the scenes.

We recommend consulting our VPN Comparison Chart in order explore more details about what actually these VPNs log and what not.

 

3. Pricing, Payment Methods, and Refund Policy

Result: CyberGhost is 66.94% cheaper than ExpressVPN

VPN services usually provide several packages and payment methods to serve users with different needs.

 

ExpressVPNCyberGhost
1-month plan: $12.95/mo1 month plan: $12.95/mo
6-month plan: $9.99/moNone
1-year plan: $8.32/mo1-year plan: $5.99/mo
None2-year plan: $3.69/mo
None3-year plan: $2.75/mo

ExpressVPN

ExpressVPN is a little expensive. It is currently offering 3 different packages (1-month, 6-month, and 15-month).

The best deal is the 15-month deal that is available for $8.32/month.

All of the packages come with 30-day refund window, so if you are not satisfied with the service for any reason, you can ask for a refund.

ExpressVPN accepts payments via multiple financial services, including bitcoin.

express-vpn-payments

 

CyberGhost

CyberGhost offers reasonably priced plans, especially the longer duration plans. The 3-year package is the best deal at $2.75/month and the 1-year plan is available for $5.99/month. The single month subscription is quite expensive at $12.99/month.

 

All the packages have different refund periods. The money-back guarantee on the 1-month package remains valid for 14 days. For the other two package, the refund window is valid for a full 45 days.

CyberGhost also accepts payments via credit/debit cards, PayPal, and Bitcoin.

CyberGhost-payment-ptions

4. Speed

Result: ExpressVPN is 46.86% faster than CyberGhost.

The speed tests below were performed on a US server on a 30 Mbps Internet connection.

ExpressVPNCyberGhost
US: 26.62 MbpsUS: 18.78 Mbps
UK: 26.68 MbpsUK: 17.2 Mbps
Germany: 28.97 MbpsGermany: 17.64 Mbps
Australia: 26.43 MbpsAustralia: 14.8 Mbps
Avg. Download: 27.17 MbpsAvg. Download: 18.50 Mbps

ExpressVPN Speed Test

ExpressVPN lives up to its name in terms of speed. In the test result, the VPN clocked in at 26.62 Mbps which is an above par performance.

ExpressVPN-Speed-test

 

CyberGhost Speed Test

CyberGhost doesn’t deliver the high server speeds that ExpressVPN routinely offers. Nonetheless, it is still faster than the majority of providers out there.

CyberGhost-speed-test

Also, check how ExpressVPN compares against other providers for it’s speeds and other factors.

5. Server Network

Result: CyberGhost has 16.66% more servers than ExpressVPN

ExpressVPN has a decent network consisting of 3,000 servers in 94 countries. This is a fairly strong server infrastructure that few providers can challenge.

ExpressVPN-servers

CyberGhost has 3,500+ operating servers in 60 countries. Although the number of servers is larger than ExpressVPN, the coverage area is more concentrated to a smaller geography.

CyberGhost-servers

6. Compatibility

Result: ExpressVPN offers wider support

The demand for VPN services is not confined to users of any single platform or device: internet privacy and freedom is desired by all users whether they are using a phone or a desktop.

ExpressVPN

ExpressVPN supports a wide range of devices and platforms including Windows, Mac, iOS, Android, Linux, smart TVs, routers etc.

ExpressVPN-compatibility

This is a sufficiently large list of supported devices and shows that ExpressVPN is truly a VPN for everyone.

CyberGhost

CyberGhost is compatible with all popular operating systems and devices including Windows, MacOS, Linux, iOS, Android, Raspberry Pi, routers etc.

CyberGhost-compatibility

Although the range of supported devices is impressive, CyberGhost falls short of ExpressVPN when it comes to device compatibility.

 

7. Performance and Reliability

Result: ExpressVPN has a more fluid app with better connectivity

A buggy VPN app makes for a frustrating user experience. This is why good performance and reliability of the VPN is not a factor that one can ignore.

ExpressVPN

ExpressVPN has a very well-designed VPN app for all its platforms. Connecting to any VPN server via ExpressVPN takes less than 10 seconds. In addition, the app allows users to configure protocol and other settings for a customized experience.

CybeGhost

The CyberGhost VPN apps are easy to use and are designed with a visually appealing interface. The aesthetics of the apps aside, CyberGhost isn’t as fluid as ExpressVPN.

You will normally need to wait a while before successfully forming connection with your chosen VPN service.

 

8. Customer Support

Result:  ExpressVPN has better customer support with fewer users complaining about it than CyberGhost

ExpressVPNCyberGhost
Live chatLive chat
FAQ/Knowledgebase/TutorialsFAQ/Knowledgebase/Tutorials
Email ticketingN/A

ExpressVPN has a highly responsive customer support that is available 24/7 via live chat. The knowledgebase/FAQs are extremely useful as well, containing setup instructions and information relating to other features.

CyberGhost also provides 24/7 live chat support in addition to FAQs and knowledgebase containing a great deal of depth regarding the service. However, some users have expressed dissatisfaction with their customer support, labeling it impolite and unprofessional.

 

9. Torrenting

Result: ExpressVPN supports torrenting on all servers and offers faster downloading than CyberGhost

ExpressVPNCyberGhost
Supports torrenting on all serversSupports torrenting on certain servers

ExpressVPN and CyberGhost both support P2P activity on their servers. ExpressVPN allows torrenting on all of their servers.

On the other hand, CyberGhost has designated P2P-enabled servers that you must be connected to in order to access torrent websites.

For more details, see this article on torrenting on VPNs.

 

10. Netflix

Result: ExpressVPN supports torrenting on all servers and offers faster downloading than CyberGhost

ExpressVPNCyberGhost
Enables high quality streaming for popular Netflix regionsEnables normal quality streaming for US Netflix

Both CyberGhost and ExpressVPN have servers located in countries that users usually seek to access regionally restricted shows/movies on Netflix.

ExpressVPN does a better job of enabling high quality streams on Netflix as compared to CyberGhost. This is primarily due to the lower speeds of CyberGhost and also the better unblocking prowess of ExpressVPN

Our article on Netflix VPN analyzes the performance of different services in relation to Netflix.

11. Security and Features

Result: ExpressVPN has a more impressive range of features than CyberGhost

The security a VPN can provide depends on the encryption standards, tunneling protocols, and how strongly the VPN guards the IP and DNS of the users.

ExpressVPN

ExpressVPN uses AES-256 to encrypt all user traffic. The supported VPN tunneling protocols include OpenVPN (UDP and TCP), L2TP/IPSec, IKEv2, and PPTP.

Testing the VPN for IP leaks, the service successfully passed the test.

ExpressVPN-IP-leak

For complete details about leaking IP addresses, check out our analysis on VPN leak tests.

Other than this, ExpressVPN is built with useful features like Network Lock (kill switch) and split-tunneling. The kill switch conveniently cuts off your internet in case the server you are connected to becomes unavailable for any reason.

Split-tunneling allows you to choose programs that you don’t want to pass through the VPN tunnel and keep them on the regular Internet.

CyberGhost

CyberGhost is quite similar to ExpressVPN in terms of the protocols it uses and other security features. It supports OpenVPN, L2TP/IPSec, PPTP, and IKEv2. For encryption, AES-256 bit is used by the VPN.

Like its opponent in this comparison, CyberGhost has no IP o DNS leaking problem. I would expect no less from such a highly rated VPN.

CyberGhost-IP-leaks

 

CyberGhost doesn’t allow users the same kind of functionality on extra features that ExpressVPN does. The kill switch is enabled by default and you can’t turn it off.

For split-tunneling, it uses “smart rules” that allow you to select programs that you want to keep on the VPN server while excluding others.

For lower maneuverability of CyberGhost’s extra features, the winner of this round is ExpressVPN.

 

Final Verdict

The winner for this comparison is ExpressVPN owing to faster speeds and stronger overall features.

However, this does not imply that CyberGhost is not a quality VPN service on its own. In fact, if you’re after a cheaper service, CyberGhost may even be the better option for you.

But on head-to-head comparisons, CyberGhost is simply unable to outperform ExpressVPN in most areas.