Cancel NordVPN Subscription and Get Refund
Not satisfied with NordVPN? There may yet me time to get your money back. But first, you must cancel NordVPN which takes a few steps as shown in this guide.
NordVPN might not have lived up to your standards, but does the provider deliver on its promise of a 30-day money-back guarantee. Although the process is a bit cumbersome and they will try their best to retain you when you claim a refund, NordVPN does have a legitimate 30-day refund policy.
In this guide, I’m going to show you the exact steps you need to perform to cancel NordVPN subscription and get your refund. Meanwhile, if you’re looking for an alternative, you might want to give PureVPN a try which is an affordable service that also offers a 31-day money-back guarantee.
How to Vancel NordVPN Subscription – Quick Guide
- Head over to the NordVPN’s official website and log in using your credentials.
- Now next to “Change Plan” click the three dots and then click “Cancel automatic payments’
- Click ‘Confirm Cancellation’
- Lastly, Contact customer support and submit a cancellation request via email or live chat
- Wait for your refund to roll in
Not sure how to proceed? Let me break down these steps for added clarity.
Cancelling NordVPN recurring payments – Step-by-Step Guide
Step 1: Head over to NordVPN official site and sign in to your account
Step 2: Next, navigate to the “Accounts page”, click the three dots next to the “Change Plan” option and select “Cancel automatic payments”
Step 3: Now you should see a popup window asking to confirm the cancellation process. Click the “Confirm Cancellation” button to end automatic recurring payments.
Note: You will still be able to use NordVPN until your subscription plan lasts, but it won’t automatically renew after the current billing period.
Getting the refund
After cancelling the subscription, you will still need to contact the customer support in order to receive NordVPN refund back to your account.
Step 4: After confirming that you really wish to cancel your subscription, contact customer support via live chat or email and ask for a refund.
Step 5: The representative will try his best to retain you and ask the reasons behind the refund request. Just hang in there, be patient, and they will approve your refund request (Refunds can take up to 10-days).
Note: If you don’t want to deal with customer support and their retention techniques, use email support instead of live chat. Both methods work for refund processing.
How to cancel NordVPN subscription on Android?
If you use NordVPN on Android, keep in mind that uninstalling the app from your device won’t end your subscription and you will continue being charged by the company unless you cancel the subscription.
The above method will work if you purchased the subscription directly through NordVPN. But if you subscribed through Google Play for your Android device, the process works a little different.
Follow the steps below to cancel NordVPN Android subscription:
- Head over to play.google.com.
- Sign in to your Google Account.
- Next, select “Subscriptions”
- Now, find and select NordVPN subscription in the list.
- Lastly, click the “Manage” option and then “Cancel Subscription”.
That’s it, you’ve now successfully canceled your NordVPN subscription. If you’re looking for alternative VPNs, head over to the page on Android VPN services for more options to choose from.
How to cancel NordVPN subscription on iOS via iTunes/App Store?
Similar to canceling NordVPN on Google Play Store, canceling NordVPN on App Store is also fairly simple.
The method works for NordVPN cancellations on iPhone, iPad, or iPod touch.
- Head over to the “Settings menu”, tap [your name] and then tap on “Subscriptions”.
- Now tap the subscription that you wish to manage.
- Lastly, tap “Cancel Subscription” to successfully cancel your NordVPN account.
Can you cancel NordVPN Anytime?
Yes, you can cancel NordVPN anytime. However, you will only be refunded if you make the cancellation and the refund request within 30 days of making the subscription payment.
So, the faster you act, the better are your chances of getting the refund. But even if you are satisfied with NordVPN, I still suggest cancelling the subscription, especially if you are on a long-term plan. You never know if you’ll still need it after the current billing period ends, so there’s no need to keep the automatic payments enabled.
You can also get the NordVPN free trial by subscribing through Google Play or App Store but you will have to provide your credit card details. So, if you’re skeptical and don’t want to commit to a long-term plan from the get-go, using the free trial is a wise decision.
You can cancel NordVPN free trial the same way as the method described above.
Things to Consider Before Cancelling NordVPN
NordVPN is not a foolproof service. It often undergoes problems and glitches that might force users to quit and cancel it. Some of these can be fixed through these NordVPN troubleshooting tips, but it not all the time. So just to give this VPN a fair treatment, let’s recount some of the better characteristics of NordVPN.
One of the key strengths of NordVPN is that it works with Netflix. Users can unblock multiple Netflix libraries with its vast range of servers including US, UK, Canada, and more.
The VPN also offers specialized servers for torrenting. Users that regularly perform p2p-networking can use NordVPN’s p2p-optimized servers for unblocking torrent sites and downloading files.
NordVPN also works in China by leveraging its obfuscated servers. It is has become exceptionally difficult for VPN services to work within China thanks to strict regulation of internet traffic in the country. But NordVPN can bypass the Great Firewall of China through its obfuscated servers. It is a constant battle, however, as Chinese internet restrictions are continually widening.
NordVPN is also quite good in terms of compatibility. You can set up NordVPN on Fire stick and take advantage of its unblocking capabilities to access geo-restricted streaming apps on the device.
Other streaming consoles and boxes are also supported. For instance, NordVPN on Kodi can also help unblocking restricted channels and add-ons.
In addition, you can also configure NordVPN on Roku, but the process can be needlessly complicated. This isn’t NordVPN’s fault however, because Roku’s OS has no native support for VPN apps.
Users that prefer having a VPN directly configured on their router can install NordVPN on certain makes of routers. The provider supports 6 simultaneous connections, but if it’s running on your router then you can connect an indefinite number of devices with it.
Having said that, NordVPN is far from perfect. If you do experience any troubles, then I strongly advise you to act quickly and cancel your subscription so that you can still be eligible to receive your refund.
What should I do after cancelling my NordVPN subscription?
So now that your NordVPN account’s canceled, you might be looking for an alternative. Our best VPNs for 2020 guide offers top recommendations which includes NordVPN, alongside PureVPN, which is one VPN with a lot of satisfied customers (as per Trustpilot).
With PureVPN, you get powerful encryption, Kill switch, 2,000+ servers all over the globe and powerful security protocols to help you get past geo-restricted contents.
Other than that, despite costing way less than NordVPN, PureVPN works flawlessly with Netflix, HBO, BBC iPlayer and other popular VoD services.
Even more impressively, the service works in China and offers 10 simultaneous connections feature. Coming over to price and Surfshark’s cheapest plan starts from just $2.91/mo and is also covered by a full 31-day money back guarantee.
Still can’t decide between these two providers i.e. NordVPN vs PureVPN?
Here’s a brief comparison:
|Logging Policy||No logs||No logs|
|Speed||27.91 Mbps||26.01 Mbps|
|Server Network||5600+ servers|
|Customer Support||Live chat & Email||Live chat, Email & Ticket|
Those who cancel NordVPN can check out how it compares with other VPNs in the detailed comparisons below:
NordVPN is a great VPN service, but no product is perfect for everyone. Thankfully, the 30-day-money-back guarantee is legitimate and the provider – after a small interrogation – will approve your refund request which you should receive in your account in about 10 days.
If you have any questions about how to cancel NordVPN account and get your money back, let me know in the comments below and I’ll be happy to answer.