Disclaimer: We may earn affiliate commissions if you decide to purchase through our link. Learn more.

How to Cancel NordVPN in October 2021 (Get a Quick Refund)

Cancel NordVPN

If you no longer need NordVPN or desire to switch to another VPN service, then you need to cancel your NordVPN subscription. We tested its cancellation process and it only took us 5 minutes. We also got our refund within 10 days. Follow our quick and hassle-free guide to cancel NordVPN and claim a refund easily.

Usually, cancelling VPN subscriptions is a complicated process even if they claim to be super-easy. But, that wasn’t the case when we tested NordVPN’s cancellation process. We had no issues cancelling our subscription and received a full refund in 10 days.

NordVPN, unlike many VPNs, delivers on its promise of a 30-day money-back guarantee. However, if you don’t find the service suitable for yourself, then you can always cancel your subscription and get a refund.

In this guide, I’m going to show you in detail how to refund NordVPN through a step-by-step guide.

If you’re looking for an alternative to NordVPN, you might want to give ExpressVPN a try, it offers features like a wide server network, the ability to unblock Netflix, dedicated P2P, and streaming servers with a 100% no-logs policy at a very good price on its 12+3 months free plan. There is a 30-days money-back guarantee so use it free for 30 days.

6 Quick Steps to Cancel NordVPN Subscription and Get a Refund

  1. Head over to NordVPN’s official website and log in using your credentials.
  2. Now, next to “Change Plan” click the three dots and then click “Cancel automatic payments”.
  3. Click ‘Confirm Cancellation’.
  4. Lastly, contact customer support and submit a cancellation request via email or live chat.
  5. Wait for your refund to roll in.
  6. Next, we recommend you choose the best alternative to NordVPN if you’re not satisfied (ExpressVPN is our recommended choice).

Still not sure how to proceed with the cancellation process? Let me break down these steps for added clarity.

Step-By-Step Guide to Canceling Your NordVPN Subscription

Step 1: Head over to NordVPN’s official site and sign in to your account.

NordVPN-Cancellation-Step-1

Step 2: Next, navigate to the “Accounts page”, click the three dots next to the “Change Plan” option and select “Cancel automatic payments”.

Cancel-Automatic-Payments-of-NordVPN

Step 3: Now, you should see a popup window asking to confirm the cancellation process. Click the “Confirm Cancellation” button to end automatic recurring payments.

Confirm-Cancellation-Message-of-NordVPN-and-get-refund

Note: You will still be able to use NordVPN until your subscription plan lasts, but it won’t automatically renew after the current billing period ends.

How do I get a refund after cancelling NordVPN?

After cancelling the subscription, you will still need to contact customer support in order to receive a NordVPN refund back to your account.

Step 4: After confirming that you really wish to cancel your subscription, contact customer support via live chat or email and ask for a refund.

Contact-Customer-Support-to-Cancel-NordVPN-Subscription-and-get-your-money-back

Step 5: The representative will try his best to retain you and ask the reasons behind the refund request. Just hang in there, be patient, and they will approve your refund request (Refunds can take up to 10-days).

Customer-Support-Options-for-Cancelling-Subscription-of-NordVPN-refund

Note: If you don’t want to deal with customer support and their retention techniques, use email support instead of live chat support. Both methods help you cancel your NordVPN subscription.

What to do After Cancelling my NordVPN subscription?

After cancelling your NordVPN subscription, you can either continue browsing the internet without any protection or you can go for some other best VPN service. You’ll want to get a VPN that can prevent your IP address from leaking, offers features like 256-bit encryption, and can help you access blocked websites and streaming services.

If NordVPN is not to your liking, you can try other alternatives. To make the selection process easy for you, I’ve come up with a list of three VPN services that offer similar or better features than NordVPN, in the next heading.

Best Alternative after cancelling NordVPN

So now that your NordVPN account’s cancelled, you might be looking for an alternative. My top recommendations include ExpressVPN, Surfshark, and CyberGhost. Let’s check out how these three VPN services compare to NordVPN.

1. ExpressVPN

  • 3,000+ servers in 94 countries.
  • Military-grade 256-bit encryption.
  • No-logging policy.
  • P2P compatible.
  • 5 simultaneous connections.

At first, we have ExpressVPN. This VPN service is slightly more expensive than NordVPN, but it is also faster, more secure, and way more efficient. ExpressVPN comes with premium features like split tunnelling, kill switch, 256-bit encryption, no-logs, and much more.

For unblocking heavily geo-restricted content, ExpressVPN is a perfect choice. It can easily unblock Netflix, Hulu, BBC iPlayer, and other popular streaming services that not even NordVPN can unblock.

As for pricing, ExpressVPN offers a 3-months free subscription on its 12 monthly plan and a 30-day money-back guarantee with no conditions, so you can use ExpressVPN free for 30 days.

For a more detailed comparison, check out our NordVPN vs ExpressVPN comparison.

2. Surfshark

  • 3200+ servers in 65 countries.
  • Military-grade 256-bit encryption.
  • No-logging policy.
  • P2P compatible.
  • Unlimited simultaneous connections.

Surfshark is another popular VPN service with comparable features to NordVPN. It also offers 256-bit encryption, no logs policy, kill switch, MultiHop among other advanced features.

But perhaps the best feature of Surfshark is its unlimited simultaneous connections. This makes Surfshark much more affordable than NordVPN.

As for pricing, Surfshark’s cheapest plan starts at just $2.49/mo and is also covered by a 30-day NordVPN refund policy. For a more detailed comparison, check out our NordVPN vs Surfshark comparison.

3. CyberGhost

  • 6900+ servers in 90 countries.
  • Military-grade 256-bit encryption.
  • No-logging policy.
  • P2P compatible.
  • 7 simultaneous connections.

With CyberGhost, you get 256-bit encryption, a kill switch, 6900+ servers all over the globe, and powerful security protocols to help you get past geo-restricted content.

Other than that, despite costing way less than NordVPN, CyberGhost works flawlessly with Netflix, HBO, BBC iPlayer, and other popular VoD services.

Coming over to price, CyberGhost’s cheapest plan starts from just $2.25/mo and is also covered by a full 45-day money-back guarantee. For a more detailed comparison, check out our NordVPN vs CyberGhost comparison.

Cancellation guide for VPNs other than NordVPN

Here are a few other VPN cancellation guides in case you want to cancel your subscription and switch to NordVPN:

FAQs – Cancel NordVPN

So now that you know exactly how to refund NordVPN, let’s go through some of the most frequently asked questions about NordVPN:

NordVPN’s money-back guarantee is super straightforward. The company gives you the freedom to test out their service for 30-days and if you’re not satisfied, you can claim a refund and get your money back. But after the 30-day period, you will not be eligible for a refund. Also, NordVPN will not refund you your money if you purchase a subscription from Amazon, BestBuy, StackSocial, Apple’s App Store, etc.

To cancel NordVPN’s auto-renewal option, visit the “Accounts page” and click the three dots next to the “Change Plan” option. After that, click on “Cancel automatic payments” and then on ‘Confirm Cancellation’.

You can also cancel your NordVPN subscription by simply sending an email to NordVPN. Here’s how you can do that:

  1. Visit NordVPN’s official website and sign in with your credentials.
  2. Click the three dots next to Change Plan > Cancel automatic payments.
  3. Press ‘Confirm Cancellation’.
  4. Once you’re done, click on the “?” icon present at the bottom-right of the website.
  5. Now, click on the email icon.
  6. Choose the subject as “Subscription cancellation”, leave the Department column as it is, type in your email, and for Description, just ask them to cancel your subscription.
  7. After that, click on the “Send” button.

Once your email is sent, you will receive an email stating that you’ve cancelled your NordVPN subscription. You might also get reached out by someone from NordVPN inquiring about the reason for the cancellation.

If you subscribed through Google Play for your Android device, the process works a little differently. Follow the steps below to cancel your NordVPN Android subscription:

  1. Head over to play.google.com.
  2. Sign in to your Google Account.
  3. Next, select “Subscriptions”.
  4. Find and select the NordVPN subscription on the list.
  5. Lastly, click the “Manage” option and then “Cancel Subscription”.

That’s it, you’ve now successfully terminated your NordVPN subscription.

Cancelling NordVPN on the App Store is fairly simple. This NordVPN cancellation method works on iPhone, iPad, and iPod:

  1. Head over to the “Settings menu”, tap [your name], and then tap on “Subscriptions”.
  2. Now tap the subscription that you wish to manage.
  3. Lastly, tap “Cancel Subscription” to successfully cancel your NordVPN account.

Yes, you can cancel NordVPN anytime. However, you will only be refunded if you make the cancellation and the refund request within 30 days of making the subscription payment. You can also get the NordVPN free trial by subscribing through Google Play or App Store but you will have to provide your credit card details. So, if you’re sceptical and don’t want to commit to a long-term plan from the get-go, using the free trial is a wise decision.

NordVPN offers a cancellation policy of 30 days. Therefore, you need to cancel your NordVPN subscription within the mentioned period. Once you’re past the deadline, there are no promises if you’d be able to cancel your subscription or not. However, it’s always a good option to contact its live chat support and ask about it.

Yes, NordVPN offers a risk-free 30-day refund policy to users in case they want to cancel their subscription anytime within a month. The best thing about their refund policy is that they offer all its premium features on it so users can enjoy the service until they decide to end it.

Here’s how you can do that:

1. Visit NordVPN’s website.

2. Click on the “?” at the bottom-right corner of the screen.

3. Select Chat at the bottom of the prompt box.

4. Enter your name, email, choose a topic, and then write a message.

5. Once you’re done, click Start Chat for customer support.

Yes, you can switch between NordVPN’s subscription plans anytime. All you need to do is log into your Nord account using your credentials, select Change Plan, and choose the subscription plan you want to switch to.

Wrapping Up!

NordVPN is a great VPN service, but no product is perfect for everyone. Thankfully, the 30-day-money-back guarantee of NordVPN is legitimate and will approve your refund request which you should receive in your account in about 10 days.

After cancelling your subscription, I would recommend subscribing to ExpressVPN. It is a very fast VPN and offers great features too with a 3-month free subscription on its 12-month plan.

If you have any questions about how to cancel your NordVPN account and get your money back, let me know in the comments below and I’ll be happy to answer. Also, check out our NordVPN review to get a proper idea of all the pros and cons of the service.

'Rachelle J. Alley

Rachelle J. Alley

Posts by Rachelle J. Alley

Rachelle J. Alley's Biography :


Tech enthusiast by day, movie fanatic by night. Rachelle spends her week consuming numerous cups of coffee and typing her way into online privacy and security. Weekends, in her life, call for binge-reading her favorite books and multiple naps.


Leave a Reply

Your email address will not be published. Required fields are marked *