Tunnelbear Review – Reveal the Truth about VPN Service

Comparison: TunnelBear vs PureVPN

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We have reviewed numerous VPN service providers during the last few years, but very few of them stand out like TunnelBear. This has to be the only VPN service that focuses on giving users the sense of comfort that they need when surfing online.

TunnelBear started out in 2011 and is based in Toronto Canada. It is an international VPN that is accessible to (and has gained the trust of) users around the world.

In this TunnelBear review, I am going to review the features and functions that TunnelBear offers. I will explain how TunnelBear works, what packages it offers, why it stands out in the crowd, what payment methods it accepts and much more.

Device & Operating System Compatibility

TunnelBear is fully compatible on all leading internet enabled devices & operating systems. This includes total and complete compatibility on PC, Mac, iOS and Android devices. The fact that allows TunnelBear to stand out (the cherry on top) is that it offers custom software for all of these devices.

You can download the official TunnelBear software for your PC, Mac, iOS or Android device for free. Keeping in line with the mission to ensure users’ convenience, all TunnelBear applications allow you to subscribe to your desired VPN plans from within the software.

In addition to the above mentioned platforms, you can also use your TunnelBear account on Linux and on TV boxes like Apple TV (Secure yourself by using an Apple TV VPN) and Chromecast by following the user-friendly manual configuration setup guides available on the official TunnelBear website.

Packages, Pricing & Plans

TunnelBear offers monthly and yearly plans. In addition, Tunnel bear also offers a Mobile-Only pricing plan. And the best part is that you can upgrade or downgrade your plans at any time.


Packages, Pricing & Plans

Giant TunnelBear (1 Month) Plan

The Giant TunnelBear plan is the most frequently bought plan. It is available for $9.99 per month.

Unlike the Little plan, this plan gives you permission to use an unlimited amount of data and usage flexibility.

As a bonus, the Giant TunnelBear Plan lets you use your TunnelBear account on one Windows/Mac computer system and two additional mobile (Android and/or iOS) devices.

Grizzly TunnelBear (12 Month) Plan

The Grizzly TunnelBear plan is the jumbo version of the Giant TunnelBear plan. Available for $49.99, the Grizzly plan is just as compatible and flexible as the Giant plan, except for the fact that it offers great savings at a monthly average cost of $4.17 per month!

tunnel bear

Mobile-Only Pricing Plans

Unlike most traditional VPN service providers, TunnelBear has taken special care to create pricing plans designed just for mobile device users.

The Giant and Grizzly plans are designed to ensure VPN protection on one computer and one mobile device simultaneously, but the Mobile-Only plans are specifically for mobile devices (smartphone/tablet users, etc.). Or you can buy a Mobile-Only plan in addition to a regular (Giant or Grizzly) plan in order to secure an additional mobile device!

The Mobile-Only pricing plans are:

  • 1 month for $2.99
  • 3 month for $7.99 (coming to $2.66 per month)
  • 12 month for $29.99 (coming to $2.49 per month)

Accepted Payment Methods

As an elite VPN provider of international standards, TunnelBear accepts payments from all the leading and internationally trusted payment channels. These include VISA, Master Card, American Express and PayPal. All of these channels are highly secure and have been trusted by VPN users for many years.

payment method tunnel bear

Money Back Guarantee & Refunds

Unfortunately, TunnelBear does not offer any money back guarantee or refund. A comparison of TunnelBear against other VPN service providers reveals that it is one of the few VPN services out there that does not offer this feature. This is because it is one of the top VPN services.

This review endorses TunnelBear’s approach towards refunds, and guarantees that you will not have to demand a refund because the service will not fail to satisfy. The software runs very smoothly and the service works without any connections breaks.

VPN Server Spread of Tunnel Bear

TunnelBear has a network of 354+ VPN servers spread out across twenty countries around the world. These twenty countries include US, UK, Canada, Germany, Japan, Australia, France, Netherlands, Italy, Ireland, Mexico, Hong Kong and much more. Below is a screen shot of countries with Tunnelbear VPN servers

VPN Server Spread of Tunnel Bear

You can connect to any of these server locations from any of the TunnelBear plans. Once you select the country of your choice, the sophisticated TunnelBear network architecture will connect you to the fastest server available in that region.

Tunnelbear Mac OSX Client

Tunnelbear leaves no space when it comes to availability on Mac OSX and therefore offers an elegantly designed client for Mac OSX. The app features a unique interface with handy features placed in sleek manner. In addition, there’re two buttons located in main window, where one lets a user choose between VPN servers and other allows to connect and disconnect. Also, the exchanged data is monitored in the main window of app. Below is a screenshot of Tunnel bear Mac OSX app.

Tunnelbear Mac OSX Client

Tunnelbear Linux Client

Tunnelbear has taken lead among other VPN providers in market and offered service on Linux platform. However, in Tunnelbear review, we have discovered that there’s no dedicated application of Tunnelbear available at the moment. That said, subscribers need to manually configure Tunnelbear on their Linux systems. You can find detailed information and step-by-step assistance about Tunnelbear installation on Linux here.

Tunnelbear for Windows

The Windows client of Tunnelbear offers a wide range of secure features. After installing Tunnelbear Windows client, subscribers can instantly access Fox Go, HBO Now, Seven Network and more geo-restricted sites from anywhere in the world. In addition, Tunnelbear ensures top-grade online protection to Windows users, protecting them against phishers, snoopers, identity thieves and severe cyberthreats. Tunnelbear for PC can be downloaded from downloads section of their website.

Tunnelbear for Windows

Tunnelbear Chrome Browser Extension

Among various offerings of provider that we discovered in Tunnelbear review includes a handy Chrome browser extension. That said, Tunnelbear offers an exclusive extension for Google Chrome browser that can be downloaded from Chrome Store. After equipping yourself with Tunnelbear Chrome, you can instantly access tons of geo-blocked websites and social networking platforms from within schools, libraries and other public places. The Chrome extension allows subscribers to connect to 20 different countries.

Tunnelbear Chrome Browser Extension

TunnelBear Custom Client/Software

TunnelBear is the most user friendly VPN service provider. It has a very easy-to-use software that new and old VPN users will appreciate. It is very uncomplicated and gets the job done within without any complex menus or configurations.

The software is easy to install, starts up quickly, and does not require you to go through entire training programs to run it. In fact, the simple instructions on the screen are all you will ever need to use the TunnelBear software and all of its features.

The software has a wood-panel theme, which is a very welcome change from the cold and chrome-themed applications that most VPN service providers in the industry dish out.

TunnelBear VPN Client for Windows

Once you have completed the installation of the TunnelBear Windows application, you will be greeted with a small little TunnelBear window. The uncomplicated little window is a welcome change from all the big hefty applications that other VPN providers offer for Windows.

tunnel bear review

The small little dial works easily and the small little screen shows you the status of your VPN connection. Clicking on the nifty little dial will allow you to activate and deactivate your TunnelBear app for Windows.

tunnel bear review

Clicking on the drop down country list menu next to the On/Off dial will show you the list of available locations where TunnelBear’s VPN servers are located. Or you can always simply click on ‘Closest Tunnel’ and let the software pick the most suitable VPN server for you.

tunnel bear review

Clicking on the small little sprocket in the lower right corner of your screen will open out the menu from where you can adjust settings, access the Help section, Sign out or shut down the TunnelBear application.

tunnel bear 1

Clicking on ‘Settings’ will open out the options menu (shown below). Here you can select basic software options and add specific URLs that you want (or don’t want) tunneled.

tunnel bear review

Once you are connected to the TunnelBear VPN server, a small little floating pop-up will confirm your connection status.

tunnel bear review

TunnelBear VPN app for Android Smartphones/Tablets

Tunnelbear Android App

Tunnel bear offers an exclusive app for Android devices. In Tunnelbear review, we examined their android app and discovered that it offers one-click access to thousands of geo-blocked sites and services. With Tunnelbear installed on your Android phone or tablet, you’re secured against unjust ISP monitoring, state surveillance, hackers, intruders and other cyber threats. Also, Wi-Fi protection is an added advantage of using the Tunnelbear android app.

The first time you start the TunnelBear Android app, you will be greeted with a small little form that will let create your very own free TunnelBear account.

tunnel bear review

You can also log into your pre-existing account if you have already created one through the official TunnelBear website.

tunnel bear review

Once you have logged in, you will be presented with a quaint little 4-slide tutorial to show you everything that your TunnelBear Android app can do for you. You can always skip the tutorial if you are a veteran VPN user.

tunnel bear review

The fun begins when the TunnelBear map loads. This small little map will show you your current location and allow you to scroll around (very smoothly, might I add) to see all the TunnelBear server locations.

tunnel bear review

You can either scroll around and tap on the VPN server location of your choice, or tap on the country name at the bottom of the screen to access a quick list of available VPN server locations.

tunnel bear review

The TunnelBear Android app will begin creating your VPN tunnel after confirming your selection. You will be able to see your tunnel creation process. Consider yourself connected when the cute little bear pops out in the VPN server location of your choice.

tunnel bear review

If you are using a Monthly plan, you can always upgrade to a better plan by tapping on ‘UPGRADE’ (visible on the lower right corner of your screen). You will be able to see the upgrade options available to you.

tunnel bear review

Tapping on the options Navicon (visible on the top left corner of your screen) will open out the options menu for you. The menu also lets you expand the data limit on your Free plan by using the twitter based promotion that gives you an entire 1GB of additional bandwidth for tweeting about TunnelBear from your Twitter account.

tunnel bear reviewTunnelBear iOS app for iPad/iPhone

The iOS app is one of the best software innovations to have ever been released by TunnelBear.

The TunnelBear iOS VPN app lets you scroll through well-designed maps to find the VPN server you wish to connect to. The app gives you access to a variety of VPN server located around the world. VPN server locations include popular countries like the US, UK, Canada, Australia, Japan, and Netherlands.

tunnel bear review

In addition, the TunnelBear iOS app offers a few very nifty features.

Closest Tunnel Auto-Selection: The app boasts an intelligent feature that lets you connect to the ‘Closest Tunnel’ when you want to encrypt/tunnel your data without any specific geo-restriction concerns. Selecting the ‘Closest Tunnel’ function is a great feature because it guarantees great speeds.

Always On: The app also offers a nifty little ‘Always On’ feature. Activating the ‘Always On’ feature activates your TunnelBear iOS app whenever you switch on or unlock your iPhone/iPad. Locking your iOS device sends the app into a suspended state where it has very little data consumption overhead so you never have to worry about battery life or data plan exhaustion. 24/7 online protection!

The TunnelBear iOS app will run on any iOS powered device that is running on iOS 7.0 or later. That means it is fully compatible with your iPhone, iPad, and iPod touch.

Tunnelbear Kodi – Explore World of Endless Entertainment

Kodi or XBMC is the award winning entertainment platform that offers thousands of popular channels, movies, shows, sports matches and much more. Also, an appealing interface, handy features, and cross-platform availability makes Kodi an exceptional service for unbeatable entertainment. However, like every on-demand entertainment services, geo-restrictions apply on streaming of leading channels on Kodi. To bypass the geo-restrictions, subscribers find Tunnelbear as the safest and fastest solution.

After connecting to Tunnelbear, subscribers can freely access Kodi and stream BBC iPlayer, CNBC, ABC, Fox Go, HBO Now, ESPN, and more channels without facing any restrictions.

Tunnelbear Kodi

Logs & Privacy Policy

TunnelBear does keep any IP logs or records of the websites, services, and applications accessed by its users. The only data it collects is meta-data – which is basically a log of the time duration during which users are connected and the amount of bandwidth utilized. This data helps TunnelBear optimize its VPN servers to ensure maximum speed and server performance for its users.

The personal information collected during the account opening process is kept confidential by TunnelBear and is not shared with any third party under any circumstances.

Tunnelbear Free Plan

While covering this Tunnelbear review, we came up with their free version known as “Little Free”. The free version serves those who wish to test the service before proceeding with final subscription. However, Tunnelbear free plan has some limitations in terms of data limit and thus allows subscribers to consume only 500MB of data each month.

Note: checkout the list of 5 Best Free VPN providers 2018.

Tunnelbear Free Plan

Tunnelbear Torrenting – Does Tunnelbear Allow Torrents?

Torrenting or P2P sharing is the most popular file sharing method today. In essence, Torrent offers access to millions of blockbuster hit shows, movies, games, softwares, documentaries, comics, music, videos and more media. However, due to infringing nature of service, torrenting is banned in majority of nations today. Surprisingly, there’re various privacy solutions which ensure safe and anonymous torrenting.

But, unfortunately, Tunnelbear doesn’t allow torrenting and a large number of users have reported about facing degraded bandwidth speed when downloading torrents through Tunnelbear. Therefore in Tunnelbear review, we don’t recommend the service for uTorrent, BitTorrent or any other torrent client.

Tunnelbear China – Bypass the Great Firewall Instantly!

People’s Republic of China is one of the countries with most aggressive censorship regulations. The State imposed censorship has banned nearly all leading social networks, search engines and sites including YouTube, Google, Facebook, Twitter, Instagram and many more.

In addition, many VPN services have also been shot down by the DPI (Deep Packet Inspection) mechanism used by the Great Firewall of China. But, fortunately Tunnelbear is among VPN services that have been stood hard against GFW and provided users with an unrestricted access to all blocked sites and services in China. With Tunnelbear client installed on your mobile or laptop you’re all set to bypass the great censorship wall of China.

Tunnelbear Reddit Reviews

Reddit is one of the mainstream platforms for socializing, discussions, debates and sharing graphical and textual media. In addition, Reddit has over 543 million monthly visitors, who actively submit, comment, upvote and downvote  threads. Therefore, in Tunnelbear review, we surveyed Reddit to discover the most unbiased and impartial reviews about provider.

Below is how Redditors have found Tunnelbear as a VPN service:

TunnelBear got to work torrenting from Piracy

A Redditor has expressed his concern about using Tunnelbear for torrent downloading. Interestingly, Tunnelbear has itself stated that it doesn’t support torrenting or P2P file sharing activities. That said, it is clear that provider shouldn’t be optioned for torrenting activities, else a user can face copyright infringement notices.

A users has inquired on reddit about using Tunnelbear in China. Interestingly, Tunnelbear is entirely functional in Peoples Republic of China. But when Chinese government started imposed VPN detection and blocking, some users faced issues in using Tunnelbear on mobile devices and Mac OSX. However, at present, Tunnelbear is working fine on mobile, laptop, tablets, Mac OSX and more devices.

Tunnelbear Netflix – Does it Helps in Accessing Netflix US?

Netflix is a fans’ favorite on-demand entertainment service that has millions of subscribers around the globe. Fans can stream tons of blockbuster hit movies, shows, documentaries and much more on Netflix. But, surprisingly, Netflix’s offerings vary from region to region and viewers in the United States get the best and most. Considering the discrimination , viewers from different regions strive to access Netflix US library and find VPN as the safest solution.

But when it comes to Tunnelbear, the provider sadly doesn’t allow users to bypass Netflix VPN detection mechanism. Thus, we suggest users to choose a true Netflix VPN service, that ensures unrestricted access to Netflix US from anywhere in the world.

Is Tunnelbear Safe? Tunnelbear Not Working? Fixed

In our Tunnelbear review, we examined various users reviews of provider and came up with different queries. Many users have asked that is Tunnelbear safe? The answer is Yes. Although, provider keeps log of bandwidth usage and timestamps but has clearly stated that it doesn’t share logs with any third parties.

Also, some users have asked about Tunnelbear not working on their smartphones and laptops. Therefore, we have created a simple three-step solution that will fix the issue in a matter of seconds. Here’s how to solve Tunnelbear not working issue:

  • Make sure you’re connected to a working internet connection
  • Open your browser, clear cache and restart browser
  • Try switching VPN servers
  • Finally, access websites with Tunnelbear connected. VPN will work fine now.

How to Use Tunnelbear

Now, that you know about all the benefits of using Tunnelbear, you’re just a step away to get protected with Tunnelbear. To ease VPN installation process, we have created a simple step by step VPN installation procedure in this Tunnelbear review that will show you how to use Tunnelbear.

Here’s how to use Tunnelbear on your device:

  • Make an account on official site of Tunnelbear
  • Download and install Tunnelbear on your device
  • Access Tunnelbear, and enter your login credentials
  • Sign into your VPN account, select the desired VPN server and hit connect
  • Finally, start using VPN on your device and explore unlimited geo-blocked sites and services from anywhere in the world

How To Uninstall Tunnelbear

To remove Tunnelbear from your iPad, iPhone or Android device, press and hold down Tunnelbear icon. You will see an option to remove the app. Finally, remove the app from your phone and you’re free from Tunnelbear. Also, Windows users can remove Tunnelbear by going to Add Remove Programs, and select Tunnelbear to uninstall it from your system.

Tunnelbear Comparison

A lot of subscribers have searched on the internet about Tunnelbear comparison with other VPN providers. But, due to complexity of tech-jargons, privacy features, and other service offerings, subscribers went confused. Thus, in Tunnelbear review, we have created a head to head comparison of Tunnelbear with mainstream VPN services in market.

Here’s how Tunnelbear is different from other VPN providers:

TunnelbearExpressVPNCyberGhostHotspot Shield
Servers19+ countries94+ countries28+ countries19+ countries
Money Back GuaranteeNone30 days money back guarantee30 days money back guarantee30 days money back guarantee
ProtocolsIPSec & OpenVPNOpenVPN, L2TP-IPsec, SSTP, PPTPIPSec, L2TP/IPSec, OpenVPN, PPTPOpenVPN
CompatibilityLinux, Mac OSX, Windows, Android, iOS, ChromeWindows, Mac, Android, iOS, Linux, RoutersLinux, Mac OSX, Windows, Android, iOS, RoutersMac OSX, Windows, Android, iOS
Customer SupportForum and Email TicketingLive chat, FAQs, tutorials, knowledge base, email ticketsLive Chat, E-mail TicketingForums, Email Ticketing
Payment MethodsAmerican Express, PayPal and Visa/MasterCardCredit Card, PayPal, Bitcoin, PaymentwallBitcoin, American Express, PayPal, VisaAmerican Express, PayPal, Visa/MasterCard
Privacy Policy No Activity logsNo Activity logsNo Activity logsLogs Some Data

Author’s Recommendation

This TunnelBear review has to be one of the most enjoyable experiences during my career as a cyber security writer. The cute little bear is very well designed and is a sight for sore eyes. It never freezes and gives 100% up-time.

The pricing structure offers great value for money, and the server spread is perfect for internet users on the lookout for a VPN for personal and private use.

It doesn’t matter if this is your first time using or VPN, or if you are a social media fanatic tired from the quest of searching for a VPN you can rely on, TunnelBear has your back.

Feeling gloomy after reading this review? Don’t get bogged down, here are other 26 VPN reviews that will cheer you up!

Danish Pervez


Danish Pervez's Biography :

When the world sleeps, Danish Pervez is online researching consumer preferences and identifying next-gen trend waves. Experience in IT, combined with his diverse expertise in marketing and research - both traditional and digital - gives him an insight well worth reading and sharing.

4 Responses to Tunnelbear Review – Reveal the Truth about VPN Service

  1. Nelson says:

    The application on both mobile phones and PCs is visually pleasing. They offer several locations.
    I contacted the support regarding the speed I was having on the Brazil server because it was bad.
    I got no response within 24 hours.
    Later, I received a response saying that it was normal to lose speed when using a VPN service.
    I am in Europe, and I know that speed would be affected by the connection to another continent. But I’ve had several VPNs from Brazil, and this is sincerely bad.
    Since TunnelBear does not return the money (I’ve applied within the first 24 hours), they can basically do whatever they want.
    Think twice before buying a VPN here.

  2. H. Schweizer says:

    I only need TB when I travel so that I can watch my region restricted dramas in other countries. The price states it is for a subscription. Does that mean I cannot simply pay for one month and then sign up again later in the year when I want to use it during my travels?

  3. Mohammed Basheer says:

    Yes!! TunnelBear didn’t have any significant impact on battery life in our testing. When you aren’t in the app, the app/UI goes into a suspended state and the VPN connection itself has very little overhead. We recommend giving TunnelBear a try.

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