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TunnelBear vs NordVPN

Winner: NordVPN

TunnelBear vs NordVPN – Which of these two widely recognized VPN is the better choice? The question we have set to answer that for which purpose you should TunnelBear or NordVPN?

Both providers will be tested on various parameters to evaluate their key strengths and weaknesses. The VPN that wins more rounds will be deemed the victor and the better overall VPN.

TunnelBear vs NordVPN: Head-to-Head Comparison

NordVPN is the winner!

NordVPN is the clear winner over Tunnelbear for being more efficient in the following areas:

  • Base Country: Panama (one of the safest VPN jurisdictions)
  • Pricing: $4.13/month
  • Fast Speeds: 24.91 Mbps on 30 Mbps connection
  • Servers: 5,400+ servers in 59 countries
  • Steady support for Netflix

Before we go into details, here is a brief overview of 10 different categories on which both NordVPN and TunnelBear has been tested in this article:

  • Jurisdiction – To evaluate headquarter location with respect to national security and privacy laws.
  • Logging Policy  – Policies regarding user data logs and privacy.
  • Pricing Plans – Evaluation on the basis of different pricing plans available with both providers.
  • Servers – The number of servers offered by both the VPNs including server locations and countries.
  • Speed Results – To see which VPN offers faster connection speeds.
  • Compatibility – To see which platforms and operating systems are supported by providers.
  • Torrenting – To evaluate the torrenting capabilities of VPN providers.
  • Security features – Security features and encryption offered by both the VPNs.
  • Customer Support – To examine which VPN offers better customer support and help.

A Quick Comparison of Tunnelbear and NordVPN

TunnelBear, for its part, has some great features of its own and some benefits that are likely to appeal to newer users of VPNs. We will draw comparisons between these two VPN providers in detail, but first, here’s a brief overview of the comparison:

FactorsTunnelBearNordVPN
JurisdictionCanadaPanama
Logging PolicyNo logsNo logs
Pricing$4.99/mo$4.13/mo
Speed5.56 Mbps24.91 Mbps
Server Network1,800 servers
26 countries
5,400+ servers
59 countries
Customer SupportEmail/tutorialsLive chat/tutorials
TorrentingSupportedSupported
Netflix UnblockingNot supportedSupported
SecurityStrongStrong
WebsiteTunnelBearNordVPN

You can also look at our VPN comparison chart for a detailed overview of 60+ VPN providers. Let’s now take the two VPNs apart to see which has the better claim over the other.

TunnelBear vs NordVPN Overview

TunnelBear and NordVPN each possess strong capabilities. NordVPN is known for its huge server networks and excellent security features. You can see our NordVPN in-depth review and TunnelBear in-depth review.

For now, let’s explore the comparison between the two VPNs head-to-head.

1. NordVPN vs TunnelBear: Jurisdiction

Result: NordVPN is located in the safer jurisdiction of Panama as opposed to TunnelBear (Canada).

TunnelBearNordVPN
Canada
(Five Eyes – Unsafe)
Panama
(Safe)

NordVPN – It is located in Panama, which is one of the strongest attributes of this VPN. Panama is free from any mandatory data retention laws, so NordVPN’s operations can run without retaining any users’ data logs.

TunnelBear – It is an entirely different story. Based in Canada – a member of the Five Eyes alliance – TunnelBear has to abide by domestic laws for storing logs of users, which can be used to assist surveillance programs of agencies in the country. This is the same in the case of PIA VPN as it is headquartered in the US. Therefore, both TunnelBear and PIA are not safe as far as jurisdictions are concerned.

Therefore, NordVPN is a much safer choice by a long shot.

2. NordVPN vs TunnelBear: Logging Policy

Result: Both providers have a safe and privacy-focused logging policy

TunnelBearNordVPN
Does not store personally identifiable informationNo logs retained

Fortunately, both of these services do not keep any logs. This means your activity on these VPNs remains absolutely private. You have no reason to worry about losing your personal information with either NordVPN or TunnelBear.

Although NordVPN has always focused on its logging policy by refraining from collecting any sensitive information about customers, there were some points of concern in TunnelBear’s policy in the past. However, the good thing is that the company has revised its data collection policies, and it no longer records any personally identifiable information of users.

3. NordVPN vs TunnelBear: Pricing Plans

Result: NordVPN is cheaper than TunnelBear

TunnelBearNordVPN
Monthly: $9.99/moMonthly: $11.95/mo
Yearly: $4.99/moYearly: $4.92/mo
2-year plan: $4.17/mo2-year plan: $4.13/mo
3-year plan: $3.33/mo3-year plan: None

While its monthly and annual subscription stands at $11.95/mo and $4.92/mo, respectively, the most cost-efficient subscription is the 2-year plan at just $4.13/mo, which includes an extra service time due to NordVPN’s birthday celebration. The longer-term subscription is clearly the affordable one, and your online security and privacy will be provided for a whole 24 months.

On the other hand, the TunnelBear monthly premium subscription will cost you $9.99/mo, and the annual subscription will cost you $4.99/mo. We also see a 3-year subscription at a good $3.33/mo rate. By all means, NordVPN is cheaper when it comes to annual and bi-annual subscriptions.

tunnelbear-pricing

Do not forget that NordVPN price is justified by multiple advanced security techniques, strict no-log policy, a global network of over 5,400 servers in 59 countries, and state-of-the-art encryption tools for your online privacy. Whereas, TunnelBear couldn’t match NordVPN in providing similar perks against its price.

View our VPN comparison chart for 2021 to check out other budget-friendly VPNs.

Payment options

TunnelBearNordVPN
Credit cardsCredit cards
PayPalNot accepted
BitcoinBitcoin
Does not accept AliPayAliPay
Does not accept Union PayUnion Pay

Both providers accept multiple payment methods, including cryptocurrencies, which is great for keeping yourself anonymous. However, it is surprising that NordVPN discontinued support for PayPal. It could be inconvenient for people who rely on PayPal to make purchases online.

The good news is that you can purchase subscriptions from both NordVPN and TunnelBear through bitcoins. This makes both VPNs equally secure to purchase since payments made through cryptocurrencies offer the best secrecy and safety from possible hackers.

Refund Policy

Even though TunnelBear has a refund policy, it is subjected on a case-by-case basis. So it doesn’t necessarily mean you will receive your funds back if you have applied for a refund request. Also, they made it very clear that subscriptions that are purchased via iTunes or any other third party resellers will not be eligible for a refund as per their policy. The user will have to contact those third parties for further inquiry regarding a refund.

tunnelbear-refund-policy

If we talk about the NordVPN refund policy, it clearly states that refund is liable only if the payments were made no longer than 30 days prior. They mention that they will not process refunds for recurring payments if the subscription is canceled after the renewal. However, between the case-by-case basis TunnelBear refund policy and NordVPN’s clear 30-day money-back guarantee, I would always be comfortable with NordVPN.

nordvpn-refund-policy

While selecting a VPN provider for yourself, it is always a good idea to stick to the provider with a clear refund policy. You don’t want to get associated with a provider such as TunnelBear that has a very vague refund policy and offers refunds on a case-to-case basis. Although TunnelBear has a vague refund policy, It’s fully capable of going toe-to-toe against top-tier VPN providers such as CyberGhost. Learn more about their comparison in CyberGhost vs TunnelBear

4. NordVPN vs TunnelBear: Servers in Countries

Result: NordVPN an outstandingly larger server network (5,000+ servers) than TunnelBear (22 servers)

TunnelBearNordVPN
1,800 servers
26 countries
5,400+ servers
59 countries

When it comes to providing a vast number of servers, NordVPN certainly takes the cake. It provides an outstanding 5,400+ servers in 59 countries.

Many VPN services fail to match NordVPN’s server coverage. Hence, NordVPN wins this round by quite a margin.

5. NordVPN vs TunnelBear: Speed Results

Result: NordVPN is much faster than TunnelBear

The speed tests for both providers were performed on Ookla using a 30 Mbps connection. TunnelBear offers sluggish download speed. It measured 5.56 Mbps when tested on Ookla.

tunnelbear-speed

NordVPN, on the other hand, is known for its fast speed. On a US server, it measured 28.45 Mbps.

nordvpn-speed

6. NordVPN vs TunnelBear: Compatibility

Result: NordVPN is compatible with a wider array of devices than TunnelBear

TunnelBearNordVPN
Windows, Mac, Android, iOSWindows, Mac, Android, iOS
Chrome, FirefoxChrome, Firefox
Does not have apps for Routers and Smart TVsRouter, Smart TV

Both of these VPNs are compatible with Windows, Mac, Linux, iOS, and Android. Also, they both have extensions for Google Chrome and Firefox. However, NordVPN can be set up on your router, while TunnelBear does not provide such a feature.

The quality of apps is excellent for both providers. All TunnelBear’s apps house a cute-looking bear that burrows its way through the map as you connect to different server locations. NordVPN’s app also displays a map for its huge server network and allows super-easy connectivity across the board for all devices that support NordVPN dedicated app.

7. NordVPN vs TunnelBear: Torrenting

Result: NordVPN is safer for torrenting than TunneBear

NordVPN – It has dedicated servers for users to download torrents without worrying about legal hassles. With these servers, you can unblock torrenting websites and run your BitTorrent clients smoothly. The excellent security and privacy features ensure the protection of your torrenting activities, keeping them invisible to any third parties and making NordVPN one of the best torrenting VPNs.

TunnelBear – It does not advertise its p2p capabilities on its site, but the VPN works perfectly well for torrenting. The strong privacy and security mechanisms built within TunnelBear, along with its unblocking capabilities, make it a good VPN for p2p.

However, considering NordVPN’s faster speeds and Panama’s piracy-friendly jurisdiction, it is a safer choice for users who regularly download torrents.

8. NordVPN vs TunnelBear: Unblocking Strength

Result: NordVPN is more efficient for Netflix

NordVPNTunnelBear
NetflixUS, UK, Australia, Canada,
Japan, Netherlands
No
HuluUS, JapanNo
Sky GoYesNo
Amazon Prime VideoUS, UKNo
BBC iPlayerYesNo
CBSYesNo

A majority of VPN services no longer supports Netflix. TunnelBear is one such VPN that has lost access to Netflix without getting detected by the streaming platform’s proxy firewall.

In fact, TunnelBear is not a reliable choice for unblocking any streaming service at all. You will likely receive an error if you try unblocking streaming services with active anti-VPN technologies in place.

However, NordVPN has the server infrastructure and technology to continue unblocking Netflix and other popular streaming services, including BBC iPlayer and Hulu. Therefore, you can use NordVPN to unblock major libraries of Netflix and other streaming services.

9. TunnelBear vs NordVPN: Security Features

Result: NordVPN has more value-added extra features as compared to TunnelBear

TunnelBearNordVPN
Kill switchKill Switch
Not offeredNAT Firewall
AES 256 bit encryptionAES 256-bit encryption
OpenVPN and IKEv2OpenVPN and IKEv2
Not offeredCyberSec
Not offeredOnion over VPN
Not offeredDoubleVPN

There is no use of a VPN if it does not have the features to secure your connection. This is the reason why the privacy features and security features of service should be taken seriously.

NordVPN – It is a feature-rich VPN, while TunnelBear also has sufficient tools to ensure your digital privacy. However, when it comes to features beyond the bare essentials, NordVPN goes the extra mile much farther than TunnelBear.

These proprietary features of NordVPN give it a unique place among VPN providers. TunnelBear falls short on this point, which is why the winner of this round is NordVPN.

10. TunnelBear vs NordVPN: Customer Support

Result: NordVPN has more efficient and responsive customer support than TunnelBear

TunnelBearNordVPN
Does not have live chatLive chat
Email ticketingEmail ticketing
TutorialsTutorials

NordVPN – It has one of the best customer support in the industry. There are many ways you can find assistance from NordVPN, such as through well-written guides, blogs, and tutorials on the official website. If you can’t find the answer to your questions through its support pages, you can reach out to the customer support team through email or live chat.

NordVPN’s support representatives are beneficial and professional. Usually, you’ll get a response within a few minutes from NordVPN’s live chat, and they are happy to talk with you until you are satisfied.

TunnelBear – It has helped support pages on its websites for tutorials and other VPN-related guides. However, it lacks live chat support. You can use an email form to reach out to the team, and they usually respond within a few hours.

Although both providers have capable and professional support teams, the convenience of live chat is lacking in TunnelBear, but readily available with NordVPN.

Therefore, NordVPN offers a better customer support experience than TunnelBear.

Final Verdict: NordVPN is the winner!

As our TunnelBear vs. NordVPN comparison shows, it is hard to match the features and utilities provided by NordVPN. Even though TunnelBear has fast servers, a kill switch, and decent server coverage, NordVPN outshines it in all aspects.

The biggest edge NordVPN has over TunnelBear is the catalog of servers.  With 5,400+ servers in 59 countries, NordVPN establishes itself as the top VPN on the web. NordVPN’s unblocking power is also much stronger than TunnelBear and allows you to stream Netflix, Hulu, BBC iPlayer, and many other streaming apps.

Also, it is hard to beat NordVPN’s customer service as it has 24/7 support and 30 days refund policy.

Overall, TunnelBear is an exceptional VPN service that might state the privacy needs of many users. Nevertheless, NordVPN is a top VPN provider for a good reason.

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