ExpressVPN is a service that is trusted by thousands of users throughout the world. From speed to privacy and security, it covers everything through its excellent service and range of features. Learn more about this service in our comprehensive ExpressVPN review.
Apart from its outstanding performance and features, ExpressVPN is also one of the VPNs that offer 30-day money-back guarantee. That is, a user can ask for a refund within 30 days of purchase if they are not satisfied with the service and want their money back.
However, many users are unaware of the necessary procedure for requesting their refund. In this post, I will explain this procedure so you can get your hard-earned cash back in no time!
How to Cancel ExpressVPN within 30 days
The cancellation process is fairly simple and should not take much time. ExpressVPN offers live chat support 24/7 and you can use this feature to directly contact their customer center and request cancellation of subscription and a refund.
The customer support guy/gal will ask you for your email address with which you have signed up to ExpressVPN with. They will then ask you for a reason why you wish to cancel your subscription. As soon as the agent has received the information he needs, he/she will ask you to wait while they get your request processed.
The agent will then ask you to wait for about a week to get your refund processed and transferred to your account. It does not usually take longer than one week to get your refund received in your account. You will receive a cancellation email as soon as your refund is processed from the company.
That’s all it really takes to get your refund with ExpressVPN as far as the procedure is concerned.
Disable Automatic Renewal of Subscription
The default setting in your ExpressVPN is automatic renewal of subscription after you cross the expiry date. You can disable this setting by visiting your ExpressVPN account page and clicking “manage settings”.
From there, you will find a button at the bottom titled “Turn off automatic renewal”. Click this button and your ExpressVPN subscription will no longer be automatically renewed.
More to Read: Head to Head Comparison of ExpressVPN and NordVPN
ExpressVPN Refund Reviews on Reddit
If you check out ExpressVPN reviews on Reddit, you will see that it is full of positive reviews from users. For instance, this user complimented the refund policy of ExpressVPN:
Being a well-reputed VPN brand, it is unlikely that users should experience difficulties claiming their refund within the 30-day period. Many users have also reported positive experience with ExpressVPN for Netflix, as it is one of the few VPNs that can unblock Netflix from anywhere in the world.
Some users experience confusion whether the money-back guarantee lasts a period of 30 days, or the month in which the purchase was made. The refund policy remains valid for 30 days after you have ordered an ExpressVPN subscription. For instance, if you purchased it on 15th January, you can claim a refund until 14th February.
Simply contact customer support of ExpressVPN. From there, you can either reach the customer support through live chat or deliver an email, expressing your reasons for claiming the refund and providing your account information (email address).
The money-back guarantee of ExpressVPN allows you to use the service with all its features available. Unlike other VPN providers that offer free trials with watered down services and only a few servers available, ExpressVPN’s free trial allows you to use with no reduction in service quality or feature availability.
ExpressVPN’s money-back guarantee is one of its best features, especially because the company follows the policy in true letter and spirit.