ExpressVPN is one of the most acclaimed VPNs in the industry. And truth be told, we love ExpressVPN. But, we understand if the service is not for you. That’s precisely we tested its 30-day money-back guarantee so we could ensure that you get a refund if you don’t vibe with the VPN.
However, with the spiking cyber terrors worldwide, we recommend you don’t stay without a VPN for a long time. If you want an alternative to ExpressVPN, you can try Surfshark – our budget-friendliest VPN offering unlimited multi-logins and excellent security.
But first, we recommend you to Cancel ExpressVPN Subscription in Germany and get a refund before it’s too late. The hassle-free process only takes a few minutes of your time if you know how to do it.
Step-By-Step Guide: How to Cancel ExpressVPN Subscription in Germany in 2023
Here are a few steps to learn how to Cancel ExpressVPN Subscription in Germany because ExpressVPN is the best VPN with Money-back Guarantee in Germany:
1. Head over to the ExpressVPN website, click My Account, and log in to your account.
2. Insert your VPN account credentials and log in. You can also log in using a link in your email if that’s easier.
3. Tap on the Live Chat support option on the screen. Getting connected to a live chat representative will only take a few seconds.
4. Request your refund. Since we were canceling our account after 20 days, the agent asked us if we’d like to utilize the VPN for the entire 30 days of the money-back guarantee. Once we denied it, the agent confirmed our refund within 4-5 minutes.
5. Wait for the refund. ExpressVPN ensures to reimburse your amount within 7 days’ time. However, we got our money back in 5 days.
As long as you request a refund within 30 days, ExpressVPN will return the cost of your subscription. The speediest way to request a refund is by using the 24/7 live chat support. You can further send an email to their customer support representatives at email@example.com.
Cancel ExpressVPN Subscription in Germany and Claim a Refund Through Manage Subscription Settings
Here is how you can cancel ExpressVPN Subscription in Germany and claim a refund through the Manage Subscription Settings:
1. Visit ExpressVPN’s website and click ‘My Account’ present at the top-right.
2. Login using your VPN credentials: Email ID and password.
3. Toggle off Automatic Renewal under the Manage Subscription Settings.
4. Contact ExpressVPN’s customer support and request a refund.
5. Once confirmed, you will get your money back within 7 days.
How Do I Cancel ExpressVPN Subscription in Germany on Android?
Canceling your ExpressVPN subscription on Android is similar to desktop. Previously, ExpressVPN was available for purchase through the Google Play Store. But that’s not the case anymore.
If you have ExpressVPN on your Android device, you must have purchased it through ExpressVPN’s website. And that’s exactly from where you’d cancel it too!
Once you’re done, you can choose any other best Android VPNs in Germany for yourself.
How Do I Cancel ExpressVPN Subscription in Germany on iPhone?
To Cancel ExpressVPN Subscription in Germany on your iPhone or any other iOS device, follow these steps:
1. Log in to your Apple App Store account that you used to get your ExpressVPN subscription.
2. Visit your list of Subscriptions.
3. Click on Cancel Subscription.
4. Press Confirm.
After that, you’ll require visiting reportaproblem.apple.com to request a refund. As soon as you log in to your account, you’ll be able to see your subscription to ExpressVPN. From there, click ‘Report a Problem’ and ask for a refund. You can inform them about the 30-day money-back guarantee of your VPN, but Apple is not bound to honor that.
How to Cancel ExpressVPN Subscription in Germany Account if Paid by BitPay?
Please note that customers using BitPay for payment will not be displayed the ‘Manage Settings’ option, and their subscription will terminate when the period is over.
How to Cancel ExpressVPN Subscription in Germany Using Credit Card/PayPal?
Here’s how you can Cancel ExpressVPN Subscription in Germany if you paid for it using your credit card/PayPal account:
- Visit ExpressVPN’s sign-in page. Go to ExpressVPN’s website and click on ‘My Account’ present at the top.
- Log in to ExpressVPN. Insert your email ID and password and press ‘Sign In.’
- Visit your Account Details and Subscription. Then, from the left-hand menu, tap on ‘My Subscription’ > ‘Edit Subscription Settings.’
- Turn off Auto-renewal. From the settings page of automatic renewal, tap ‘Turn Off Automatic Renewal.’ After that, follow all the steps until you’re notified that your subscription has been canceled. Please note that after cancelation, you’ll be able to use your account until the period ends.
How to Get a Refund From ExpressVPN in Germany?
If ExpressVPN’s service doesn’t satisfy you in terms of security, speed, and convenience, then you can contact its Support through email and live chat which is available 24/7. Your actual payment method will be credited with the complete amount as soon as possible. That’s all you need to know on how to refund ExpressVPN.
What is the ExpressVPN Money-Back Guarantee in Germany?
If you’re unsatisfied within the 30-day period, you’ll get your money back. The ExpressVPN 30-day money-back guarantee lets you cancel your subscription account for whatever reason within 30 days of your initial purchase and provides you with a full refund of the amount you paid.
After the 30-day period, you will not be eligible for a refund. But in some cases, ExpressVPN may provide a pro-rata refund for the time you didn’t use ExpressVPN.
Refund requests will get processed within seven (7) days after you unsubscribe to ExpressVPN, and the refund amount will be sent in USD only. To request a refund, you can send an email with your request to firstname.lastname@example.org or contact customer service. That’s the entire ExpressVPN cancel and refund process.
Best Alternatives to ExpressVPN in Germany
If ExpressVPN isn’t the right match for you, then there are a few excellent alternatives you need to look into:
1. Surfshark – Budget-friendly VPN with Unlimited Multi-logins
Surfshark is one of the most affordable VPNs in the industry. Even with a low price, the VPN offers consistent service with fast speeds and robust security. Surfshark is appropriate for every activity, whether streaming Netflix, torrenting, gaming, or protecting yourself from cyberattacks.
We conducted a Surfshark speed test in Germany and were pretty impressed. The VPN could go on for hours without dropping our speeds below 30%. And its streaming capabilities were AWESOME! For example, we could unblock HBO Max with Surfshark in Germany and enjoy streaming without lags.
That’s not all. Surfshark’s unlimited multi-logins let us connect about 50 devices to a single subscription. We connected various devices and operating systems, including Android, iOS, FireStick, Roku, and Smart TV.
But what features does it offer? We recommend you read about them in our detailed Surfshark review in Germany. However, here is a quick overview of them below:
2. NordVPN – Secure VPN with Fast Speeds
NordVPN offers fast speeds along with advanced security features to keep users secure. These security features include DNS leak protection which ensures that the VPN doesn’t leak your actual IP address to anyone. In addition, the Threat Protection feature warns you before you click on any malicious links.
While AES 256-bit encryption is known to slow down your speed, NordVPN is an exception. In our NordVPN speed test, the VPN dropped our speeds up to 20% only. You can learn more about the VPN in our NordVPN review in Germany. But, here is a quick over of the key features of NordVPN:
Of course, NordVPN also offers a 30-day money-back guarantee, just like any other premium VPN out there. However, if you don’t find yourself satisfied with the service, you can cancel your NordVPN subscription in Germany and get a refund.
3. CyberGhost – Large Server Network with Dedicated Streaming Servers
CyberGhost offers specially optimized servers for streaming in its extensive network of 9700+ servers in 91 countries. Using these servers, you can unblock all your favourite geo-restricted streaming platforms without any chances of errors.
Not just that, dedicated servers are also available for gaming and torrenting, so you can enjoy any activity you like. The speeds of this VPN were great well. According to our CyberGhost speed test in Germany, the speed drop was below 30%, which is typical for a VPN service. CyberGhost has many other amazing features that you can read about in our CyberGhost VPN review in Germany. However, for a quick read, here are some key features of CyberGhost:
Did we tell you that CyberGhost offers a 45-day money-back guarantee? So while we’re sure you won’t face any issues, if you don’t like its service, you can cancel your CyberGhost subscription in Germany and claim a refund any time within that dedicated period!
FAQs – Cancel ExpressVPN Subscription in Germany
Now that you know how to Cancel ExpressVPN Subscription in Germany and get your money back, let’s discuss some frequently asked questions regarding this topic.
How do I cancel my ExpressVPN membership subscription in Germany?
Canceling your ExpressVPN subscription membership in Germany is pretty straightforward:
- Visit Settings. Look for your name once you’ve accessed the settings of your phone.
- Click on ‘Subscription.’ This will display a list of subscriptions you own.
- Among them, select ‘ExpressVPN Subscription’, and you’ll be able to view the settings of ExpressVPN.
- Click on ‘Cancel Subscription.’
After you learn how to unsubscribe from ExpressVPN, you can choose any other VPN service.
Can I cancel ExpressVPN after the free trial in Germany?
After your free trial has ended, you can cancel your ExpressVPN subscription and claim a refund as long as you’re within the time period of 30 days in Germany.
How do I cancel auto-renewal on ExpressVPN in Germany?
Visit the official website of ExpressVPN and log into your account. You’ll see your duration of subscription and renewal date under Subscriptions. Click on Manage Subscription settings > Automatic Renewal page > Turn off auto-renewal.
Does ExpressVPN send cancellation emails in Germany?
Yes, you will receive a cancelation email from ExpressVPN. First, visit ExpressVPN’s website and log in using your credentials. The live chat support can help you cancel your subscription. Once your subscription gets canceled by customer support, you’ll receive an email and will be refunded your money within 7-10 working days.
Can I cancel ExpressVPN anytime in Germany?
Yes, you can cancel your ExpressVPN subscription and claim a refund in Germany as long as you’re within the time period of 30 days. This ExpressVPN refund policy is offered on all subscription plans.
How long after getting ExpressVPN free trial can I request a refund in Germany?
You can request a refund within 30 days. While ExpressVPN offers a 7-day free trial on its mobile devices, its 30-day money-back guarantee is way better than the free trial. On it, you can enjoy all of ExpressVPN’s features risk-free. But, if you’re unsatisfied with the service within the 30-day period, you will get your money back.
How to cancel ExpressVPN within 30 days in Germany?
All you need to do is sign in to your ExpressVPN account and contact 24/7 customer chat support to request a refund. As soon as you request your money back within the 30-day period, ExpressVPN will refund your subscription amount. ExpressVPN round-the-clock live chat is the fastest way to cancel your subscription. That’s everything you need to know on how to cancel ExpressVPN 30-day trial.
What are the reasons you might not get a refund from ExpressVPN in Germany?
Two reasons you might not get a refund from ExpressVPN: If you get an ExpressVPN subscription for any third-party app store or cancel your account outside the duration of the money-back guarantee.
ExpressVPN is a fantastic VPN service. It offers blazing-fast speeds and excellent security, as per our extensive ExpressVPN review in Germany. But, it’s okay if you think that the VPN isn’t for you.
ExpressVPN’s 30-day money-back guarantee is great, especially because the company follows a true letter and spirit policy. Just make sure to request your refund within the initial 30 days to get the refund. The process is pretty simple; you just need to request a refund from its live chat support.
Once you cancel ExpressVPN Subscription in Germany, you can opt for any other VPN you like. We’d recommend Surfshark, which hails to its budget-friendly service and fast speeds for torrenting, streaming, and gaming. Moreover, you get its advanced security features at the cost of only EUR 2.19/mo (US$ 2.30/mo) (Get 84% + 2 Months FREE on 2-Year Plan).
Have you canceled your ExpressVPN subscription? What was your experience like? We’d love to hear your thoughts in the comments below.