PureVPN Review 2018 – Most Controversial VPN but is it worth it ?



Rank #1
Website PureVPN.com
$2.95Per Month
PureVPN Features
  • 2000+ servers in 141+ countries
  • 5 Multi Logins
  • 31-Days Money-Back Guarantee
  • 24/7 Live Chat Support
  • Tunneling protocols
  • Compatible with all devices

PureVPN entered the online privacy industry a decade ago with the vision of providing internet freedom to users from all around the world.

The service followed the notion of online privacy in true letter and spirit and took all the required measures to become a true privacy advocate.

With this PureVPN review, you will realize the hidden gems of the service.


You can unblock geo-restricted content and push away cyber snoopers too.


PureVPN provides extremely flexible pricing plans. The longer you commit to the service, the greater discounts you receive. You can place the brand under the category of cheapest VPN.

Another appealing aspect of PureVPN is that it is compatible with widely used platforms. You can use this VPN on multiple devices by installing its dedicated clients.

Overall, PureVPN is a handy software to have in your arsenal. It is easy to use and has the tools to make your internet experience safe and pleasant.

73% OFF
$2.95per month
75% OFF
$2.99per month
49% OFF
$6.67per month
60% OFF
$4.87per month


The Provider is the brainchild of GZ Systems Limited. The online privacy product was launched in 2006.

Therefore, the users can assume PureVPN as one of the pioneers in an online privacy industry.

Since its inception, the provider has expanded its core operation to another level. As a result, it has outclassed other VPN services by a long distance.

Is PureVPN Good Enough?

My PureVPN quality review unveils that the service attracts potential users by offering various benefits to them.

These benefits include robust online protection, availability of comprehensive tunneling protocols list along with the desired level of encryption.

In addition, the users cannot overlook the significance of efficient customer support feature that is available 24/7 365 days a year. Fortunately, the subscribers can opt OpenVPN protocol that is the best in the business.

The OpenVPN protocol allows you to protect your whole internet traffic from ISPs and online hackers.

Interestingly, the said tunneling protocol applies the required 256-bit military grade encryption by default.

There is no denying PureVPN is a good choice as the service has all the right reasons to protect users’ privacy.

Fast and Smooth

The service has gradually improved its performance in terms of downloading speed on Windows.

The same goes for other platforms like macOS since the provider offers appreciable speeds on this operating system. However, the downloading speeds vary when it comes to using the service on the Android platform.

At times, PureVPN slow speed may spoil your fun.

Still, the service has an appealing list of features that make the service an interesting choice for privacy-seeking users.

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Server Spread and Locations


For this comprehensive Pure VPN review, I found that the provider boasts a server-strength of over 2000. These servers are spread out across 141 countries.

The largest collection of servers are located in the United Kingdom, the United States and in Canada.

Besides these, it has at least two servers located in all the other countries.

A VPN is nothing without a good server spread and this provider seems to know this quite clearly.

A good server spread is sensibly distributed to give users maximum online anonymity, accessibility, and security.

However, my PureVPN China review unveiled that it goes a step further and includes servers in those countries as well, where internet freedom is truly considered a blessing because of strict censorship policies.

That is the reason why the brand has three optimal servers in China – as China blocks and bans the living daylights out of the internet.

It chooses to focus server expansion efforts across the world while the bulk of the server count remains in the US and UK.

Recently it has further expanded its server locations in the Asian, European, American and African regions as well, where several servers have been added to its server list to facilitate a wide array of users.

PureVPN server list

PureVPN has tons of servers and each server runs a variation of robust encryption protocols. These protocols include L2TP, PPTP, SSTP, IKEv2, OpenVPN-UDP, and OpenVPN-TCP respectively.

Since PureVPN offers so many servers and protocols, it is impossible to look them up individually.

Fortunately, they have a complete list of countries, cities, protocols, and regions listed on their website along with a search feature, which makes it super convenient.

PureVPN server locations

Along with a huge server count, PureVPN offers a wide range of countries to choose from.

At the moment, PureVPN has servers in over 140 countries and in over 180 different locations.

Not only is this location diversification good for geo-lock bypassing but also for guaranteeing rapid fast speeds.

To check out PureVPN’s complete list of servers locations, check out their website.

Plans and Pricing

There are three pricing plans to choose from:

  • The 1 Year deal comes for $2.95/mo
  • The 1-month PureVPN subscription comes for $10.95/mo
  • The 3-month Plan comes for $8.95/mo

In our Pure VPN review, we tested the three-staged purchase process:

Step 1 – Choose a package and select Add-ons

Step 2 – Create Account or enter Pure VPN login credentials for returning the user

Step 3 – Redirected to a relevant gateway with respect to the chosen payment method

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Business Packages


If you are looking for a corporate VPN, you need to go no further.

Our Pure VPN review showed that the service remains one of the favorite choices for business companies and it provides three different packages to all the business corporations to choose from.

This VPN for business caters to the needs of small businesses and large corporations.

The three business VPNs by the provider are named as Starter, Business, and Enterprise.

The users can opt for Starter Plan by PureVPN for small business that provides five VPN accounts, seven different protocols for security and other features.

You can get the Starter Plan for $2.19 per user/month only.

For Business and Enterprise plans, you will have to contact the customer support department first.

By doing so, you would be able to attain multiple-benefits on your preferred devices instantly.

Since the brand is a well-renowned business VPN, it offers you custom accounts as well.

If you are looking for a DDoS Protected business VPN accompanied with several other add-ons, make sure you check out the provider.

Note: PureVPN doesn’t offer any free trial account, so if you find anything like PureVPN free, it’s probably fake.

PureVPN Lifetime Subscription Review

The review indicates that the service has been featured on different media and tech sites like CNET and Stack Social.

Moreover, PureVPN has been offering lifetime subscriptions to its subscribers on a continual basis.

As per PureVPN lifetime analysis, the provider is also offering different deals to users on various events such as Safer Internet Day, Christmas, Halloween, Black Friday, Cyber Monday and others.

The said feature makes PureVPN apart from the other online privacy providers in the industry.

Optional Add-ons

The Hong Kong-based provider offers following optional add-ons and features to ensure maximum privacy, accessibility and online protection at all times.

PureVPN Trial Review

Now we all know how important it is to test a product before we purchase it, I mean we all absolutely love free samples at the supermarket.

Now you can find many VPN providers that offer a free trial version with limited MBs for a limited time, however, unfortunately, PureVPN does not offer a free trial, but considering there is full 31-day refund policy you can purchase any of their plans and if you don’t end up liking it you can claim a refund.

All of their plans are risk-free, however, if you do not want to deal with refunds and claims you can just purchase their trial account. PureVPN’s trial account has a validity of 3 days and only costs $2.50.

App Blocker

It is no surprise our youth is hooked on to their digital devices; heck even toddlers who can barely walk are using tablets and smartphones. With that said, the need to monitor their online activity becomes very important because who knows one might be lurking online.

With so much profanity and creeps online, it is only right that parents look out for their young ones, fortunately, PureVPN app blocker features are perfect for it. All you have to do is select a bunch of apps that are off-limits for your kids and the rest is taken care off by PureVPN.

Port Forwarding (for $4.53 per month)

The Network Address Translation Firewall (NAT Firewall) is the provider’s answer to users worried about end-to-end security – particularly at the VPN server end.

The NAT Firewall is present at the server end and compensates for the hopeless firewall that is built into your Windows and easily penetrable.

A VPN is the ultimate online security solution, but it comes with the catch that your NAT Firewall becomes somewhat redundant, and you lose the protection that NAT Firewall provides.

Activating the PureVPN NAT Firewall will allow you to protect the IP address assigned to you by its server.

Failing to use the NAT Firewall makes VPN users at risk from sophisticated hackers who exploit data packets to gain entry into the internet users’ system.

The Add-on costs a meager $0.99 per month to secure your data stream from the VPN server end, thus ensuring safety that nobody’s granddaddy can get through (pun intended)!

Internet Kill Switch

The service Internet Kill Switch feature has been designed to ensure uncompromising security. It pauses all your internet traffic if your connection to the PureVPN server ever goes down unexpectedly.

This means that data will not leave your system unless it has been routed through the provider’s encrypted tunnel; because PureVPN’s Internet Kill Switch will stand guard.

The Internet Kill Switch has been designed for online security lovers who are unwilling to compromise on their data security.

Once the Internet Kill Switch identifies that you have reconnected to a server from the PureVPN server list, it resumes your internet data traffic.

You can also manually deactivate PureVPN’s Kill Switch from the PureVPN if you wish to continue using the internet without VPN coverage.

According to the provider’s FAQ on the Internet Kill Switch, the feature is accessible from PureVPN’s client software.

It can be activated/deactivated by checking the feature titled

Activate Internet Kill Switch when VPN disconnects“.

Dedicated IP

As per my evaluation, the service provides dedicated IP VPN service to its users. Hence, you can enjoy maximum

online protection and anonymity from countries of your choice.

You can avail three types of purevpn pricing plans like monthly, yearly, and two yearly to avail dedicated IP VPN feature.

You will have to pay $12.94 that includes the usual monthly and dedicated IP pricing plan.

Likewise, you will need to bear the cost of $7.4 that consists of yearly and dedicated IP plan.

The same applies to the two-year package plan, as you will be paying $5.53 for both two yearly and dedicated IP plan.

The service offers a dedicated IP feature of the below-mentioned countries. These countries include:

  • US
  • UK
  • Malta
  • Germany
  • Canada
  • Hong Kong
  • Australia
  • Singapore

Get Dedicated IP 

Dedicated IP with DDoS protection

Through the brand’s dedicated IP with DDoS protection, you can secure your different devices from various online threats hassle-free.

At present, you can select three types of dedicated IP with DDoS protection plans on monthly, yearly and two yearly bases.

After paying $ 13.2 per month, you can avail dedicated IP with DDoS protection feature.

The same applies to yearly and two yearly pricing plans that you can attain at the cost of $7.66 and $5.79 respectively.

Payment Methods


This PureVPN review showed that it accepts over 50 payment methods. These include Paypal, credit cards, Alertpay, Bank Transfer, Paymentwall, and Bitcoin.

They also take Bitcoin as an accepted payment method.

In my experience, this indicates a strong desire that the company harbors to remain on top of developing e-commerce trends.

It has partnered with Paymentwall to cater to customers wishing to pay with other e-payment methods such as AliPay, Webmoney, Yandex, PaySafeCard, Ukash, CashU, Giropay, Necard, Mercado Pago, MyCard Wallet, Qiwi, iDeal, Todito Cash, Mol Points, NeoSurf, Dotpay, and others.

You can choose your desired payment method in step 3 of the check-out process. Your choice will influence the next stage of the process.

  • Selecting PayPal as your payment option will redirect you to a new web page (gateway) where you may enter in your PayPal account details and confirm them so that PureVPN staff can process your order.
  • Selecting Bank Transfer will present you with a fully prepared invoice with all the relevant details you need to make a bank transfer.
  • Selecting Payza will forward you to Payza’s Member Check-Out page with your selected order details visible on the right side of the screen. You may then have to enter your pure vpn login credential to login and complete the payment transaction.
  • Selecting Paymentwall will forward you to the gateway of Monetization Platform Paymentwall where you can either make your payment using a Paysafe Card or make your payment using a Paymentwall powered bank transaction.

Refund Policy

This PureVPN review suggests that the service exclusively offers 31 days money back guarantee to its subscribers.

If you are facing connectivity or troubleshooting issues, you can claim for the refund within thirty-one days after subscribing.

Renewals Refund Policy

Interestingly, the service also provides renewals refund policy to the subscribers.

You have to comply all the terms and conditions before claiming the refund.

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Unique Selling Proposition

In this PureVPN review, I found that Split-Tunneling tool is clearly a unique selling proposition offered by the provider.

It allows their client to exchange network traffic of selected applications, while all other data traffic flows from outside the perimeter of the VPN tunnel established upon VPN activation.

The feature is easy to use and can be enabled/disabled as required. It is ideal for individuals looking to take a load off their VPN tunnel and improve VPN performance.

Users looking for heavy VPN use (Gaming, Torrenting, and Streaming) will appreciate this feature.


A Crash Course in Using Split Tunneling

As per this PureVPN review, I discussed how to utilize the Split Tunneling feature.

Split Tunneling only works if you have administrator rights to your system. Once you enter the Split-Tunneling tab, you will first need to ‘Enable’ split tunneling. It also allows you to apply Split Tunneling permanently by checking the

‘Make Permanent’ check-box.

Once you have enabled Split Tunneling, there are two ways you can use it. The first is to allow the client to detect applications running on your system that can be subjected to PureVPN tunneling.

Doing so will allow the PureVPN client to auto-detect and generate a list of applications.

Remember, the client software’s detection and a listing of applications do not mean that these applications are now under provider’s coverage.

To run any of applications with its coverage, click ‘Launch’ for that application.

In case the brand client fails to detect an application, you can manually add it to the list by using the ‘Add an Application’ feature on the lower right corner of the client interface.

PureVPN Finally Answers

Our review suggests that the service has tried to answer different questions that relate to performance, compatibility and other attributes. This is how you can attain valuable insights about the provider in detail.

Is download Speed Slow?

According to our analysis, the service provides average download speed to its subscribers.

The provider’s connection time results are also on the average side.

Overall, PureVPN has surpassed our expectations to another level.

This is because average download speed is on the higher side.

On the other hand, average lookup times results are better too.

But, bear in mind that downloading speeds depends on servers a lot.

It means different servers offer different downloading speeds at the same time.

Does it leak DNS, IPv4, and IPv6

The service offers an impressive PureVPN DNS servers option to users.

You can explore the said feature within the client section.

Hence, you can consider the above-mentioned benefit as a decisive one.

Similarly, the brand uses Google DNS and OpenDNS servers’ features to solve DNS requests hassle-free.

Surprisingly, these requests are routed with the help of their servers. I went through PureVPN DNS leaks test with different servers.

Interestingly, you can avail its dedicated IPv4 leak protection benefit.

After connecting to your desired DNS server, you can bypass iPv4 leak hassles a great deal.

Fortunately, I was not able to identify any DNS leak issue.

Luckily, users can also avail IPv6 leak protection benefit on their preferred devices.

Besides, they can experience the true benefits of a built-in kill switch feature that secures their privacy when their VPN service stops working suddenly.


Do they use Deceptive Tactics for Marketing?

I tried to figure out misconceptions like PureVPN scams and deceiving marketing strategies.

In my opinion, you can find their refund policy bit cumbersome.

This is because their policy does not look quite simple, as it seems.

There is no harm if you read their refund policy in detail.

You might have to wait for a month to get your money back in your account.

The refund procedure depends on several factors like a bank, payment methods, and others.

As a result, it becomes a lengthy process in the end.

Further, their refund policy is not applicable to accounts related to special purposes such as flight plan or special accounts.

Hidden Clauses regarding Pricing

There is no denying pricing has turned out to be a decisive hallmark of PureVPN.

Nevertheless, they have increased their pricing plans by 10%.

Still, it belongs to the category of cheapest VPN services in the industry.

At present, the provider is offering a noticeable 1-year pricing plan that allows you to save up to 73% instantly.

Luckily, the service has an enticing payment option benefit for existing and potential users.

Moreover, you can also avail a generous 31 days money back guarantee that sets PureVPN apart from other VPN providers.

If you explore the refund policy page in detail, you can claim a valid refund request within 31 days after the purchase.

However, the support department will try its level best to resolve all your queries in a timely manner.

Still, you must go through its ToS that helps you to comprehend the criteria set for a successful refund.


24/7 Live Customer Service Agent

Another PureVPN scam that relates to the provider is its 24/7 live chat support.

As per my analysis, they do provide 24/7 live chat support feature throughout the year.

This way, you can get instant solutions to your queries.

DNS and IP Address Protection

The brand clearly protects their users’ IP addresses. In order to find out the reality, I performed a DNS leak test.

After connecting to Los Angeles US server, I was able to achieve US IP address.

According to my viewpoint, the provider secures their subscribers’ IP addresses and does not leak their DNS too.

Netflix Not Working on any Server?

My PureVPN Netflix evaluation indicates that you can accomplish your Netflix media streaming cravings without any fuss.

All you have to do is to use their Chrome and Firefox browser add-ons.

By doing so, you can unblock and watch US Netflix media content instantly.

However, you may face issues while selecting your preferred server to unblock Netflix from anywhere.

Netflix on PureVPN

Accessing American Netflix library with PureVPN can be managed by using Firefox/Chrome extension. Downloading a PureVPN extension on either of those browsers can help you access US Netflix.

Experience with PureVPN

My analysis of the service highlights that you can install your preferred apps on different devices in no time.

You can opt the software on Windows, Mac, Android, routers, Smart TVs and others.

Fortunately, you do not have to go through the lengthy installation process.

Once you have created an account, you will have to provide email and a password for billing purpose.

If you are using PureVPN for the first time, chances are that you may find login process bit difficult. When you open an app on your device, a screen prompts you to choose one from five options.

These are Stream, Security / Privacy, File Sharing, Internet Freedom and Dedicated IP.

I was impressed to note that the brand offers a customized experience to their subscribers. Still, you will have to explore the app in detail to discover hidden features.

Through protocols pull-down menu, you can select your required tunneling protocol.

You can avail a built-in Stealth protocol too.

Moreover, every option is rated based on speed and security. Interestingly, the brand is set to the auto option by default and selects the protocol that works best.

The service also provides an impressive ‘Gravity’ feature that allows users to bypass various leaks issues straightaway.

Similarly, you can use the Global Map tab that enables you to choose one of the brand’s servers.

Download Problems

You may face hassles while downloading the VPN app on your various devices.

However, you may contact their support to get the solutions of installation or troubleshooting issues anytime from anywhere.

We have written a blog for PureVPN download where you can find links to download the application.

Connection Problems?

When you log in through your Windows client, you can access different options like Stream, Internet Freedom and others.

If you select “Security/Privacy” option, chances are that you may avail maximum online protection.

However, you may observe a message that says,

“Please wait, this might take a while”.

The said message may spoil your fun a great deal.  Furthermore, you may face the same issue while connecting to different servers at times.

PureVPN Windows Client

What makes the brand different from other providers is its Windows client feature. However, the said benefit does not help users in understanding the difference each mode brings to your connection settings.

The number of servers deserves some credit, as it has become the provider’s strength to another level.

It also offers an interesting feature by the name of ‘Ozone’.

An advanced antivirus benefit allows subscribers to block any attempt made by malware onto your system.

You can also find URL and app filtering options through a web interface. The same applies to website filters that are explained in detail and provide value to users.

Similarly, ‘Gravity’ is another advantage like ‘Ozone’ that you can explore in the web interface.


On the other hand, Windows client opts IKEv2 protocol.

Likewise, you can use OpenVPN for better online protection and anonymity purpose.

However, there is no harm if you consider availing IKEv2 protocol. The client also offers a kill switch feature based on the firewall.

Through kill switch, you can avert any traffic entering or exiting your system outside the VPN tunnel.

Still, a catch lies while availing the benefit as it needs granting app admin rights.


The Windows client does have split tunneling benefit that helps you to exempt chosen apps from the VPN.

Sadly, it does not enable you to exempt certain sites.

Overall, Windows client has all the right attributes that may grab the attention of potential users in no time.

macOS VPN Client

The user interface of macOS looks quite the same as of Windows client.

You can use various features like Ozone, kill switch, and Gravity too.

Still, you may not use other features like split tunneling, VPN hotspot, and port selection/ scanning.


Controversy Surrounding PureVPN

Sometimes, it becomes tough for an organization to secure the privacy of their users.

In recent time, many VPN providers have come under fire for disclosing user information to the authorities.

It was HideMyAss a few years back, followed by cases involving other VPN providers such as Hotspot Shield, IPVanish, PIA, and PureVPN itself.

But when you think about it, VPN providers are caught in an ethical dilemma.

Should they disclose user information that can help catch a perpetrator involved in an act of crime or abide by their statement and reveal nothing to the authorities?

On the other hand, should they take a stand and stop illicit use of VPNs by suspending accounts of users involved in hacking, cyberstalking, ransom, child pornography, etc.?

Probably, there is no right or wrong answer to the above questions.

Nevertheless, when it comes to industry norms, any VPN provider helping a governmental agency is frowned upon.

PureVPN faced a similar situation when it handed information over to the authorities to catch a suspect involved in a cyber-stalking case and immediately faced a backlash.

If I purely speak on ethical grounds, in my opinion, the service should get some applause because they handled the situation appropriately.

This was more of a case of human integrity rather than online privacy.

Logging and Privacy Policy of PureVPN

In the VPN industry, many VPN providers claim to keep no logs of users.

However, what do they mean by no-logging policy? To explain, you need to know about two types of logs that are important to any VPN user, browsing logs and network logs.

Browsing logs are extremely private and contain sensitive information of users such as the websites they visit. If a provider keeps these logs, then it is a big NO-GO! Stay away from any provider that keeps browsing logs.

Network logs, on the other hand, pertain to data such as bandwidth consumption, session duration, and the time at which the connection was established, etc.

These are maintained by almost every other VPN provider and used to optimize/improve his or her service for users.

Therefore, no-logging policy refers to a provider not keeping any browsing logs.

When it comes to PureVPN logs policy, it claims to have a zero-logging policy and does not record users’ activities.

To become more transparent, PureVPN logging and privacy policy were revamped, new sections were also added, and in the wake of GDPR, the brand provided clarity over the data it keeps.

PureVPN’s Response to Allegations

That said, PureVPN has come under the spotlight for various reasons over the years (some of them extremely dangerous to user’s privacy).

These allegations have attracted attention to the provider and most of it for the wrong reasons.

To put an end to all the allegations, I reached out to their CEO for an official verdict. Here is an exclusive response from PureVPN:

“PureVPN, being a pioneer in the VPN industry has maintained that we’ve always been a No-Log VPN provider. Our Privacy Policy clearly stated what we logged and for what purposes. It was pretty clear that we don’t log your browsing history or DNS requests.

The Internet has come too far than anyone ever expected. It’s really a basic need, like water, for today’s civilization. From baby monitor hacks to exploiting vital smart human organ implants to Cyber Harassment and threats, the Internet is definitely one large dangerous and unruly nation inhibited by unavoidable miserable folks.

Just as every civilized country has some sort of law that balanced freedom vs. accountability to others, the Internet’s law enforcement vs. Internet Freedom has long been debated for a balance.

After the recent allegations, we observed an industry backlash to our balanced approach and we were naturally greatly concerned. We immediately formed a committee of experts, influencers and worked closely with private lawyers to enhance our Privacy Policy even further to meet the increasing calls.

We then came across the GDPR legislation and specifically its inclusion of users IP address as PII (Personally Identifiable Information). This became a strong clue to how not only privacy activists but also legislators and law enforcement agencies belonging to one of the world’s most staunch Pro Consumer Privacy supporting regimes were deciding their stance.                                                                         

That gave us strong motivation to tilt the balance in favor of enhanced user privacy. Our jurisdiction of Hong Kong has always supported user privacy with it’s no mandatory data retention policy and hence extending the newly enforced confidence from GDPR we announce to drop recording user IP address and timestamps from our logs w.e.f 25th May. This will make it impossible for anyone to uniquely identify any users behind an activity…” –

CEO of PureVPN

Compatibility on different Platforms

The service offers tutorials to set up the VPN service on Windows, Mac, HP Web OS, Android, BlackBerry, Routers and Boxee Box.

However, custom PureVPN apps are only available for Windows, Mac, and Android.

Their compatibility is gold!

The service is compatible with almost every device and platform under the sun.

PureVPN also works great for secondary devices such as gaming consoles and the rest.

An interesting episode I had with their Live Chat support is worth mentioning here.

I went through the full website and saw no content for using PureVPN on an XBox 360, so I decided to see if I finally had any dirt that I could use to mess with Live Chat support.

Within 60 seconds of having initiated the conversation, I had been presented with a URL for a PDF document constituting a detailed setup guide for setting up PureVPN on XBox 360 – with and without router support.

Kudos to PureVPN!

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Setup and Interface

Once you have signed up for the provider’s account, your username and password will be sent to the provided email.

You can log in to the account once you receive the email containing your pure VPN login credentials.

For the purpose of PureVPN review, I tested its app on Windows and Android.

Here is the interface for both Desktop and Mobile.






PureVPN login

Once you have downloaded your brand new PureVPN windows application, it’s time for you to log in.

Since you’re new, I’m going to walk you through all the steps you need to log in and set up your new online pal.

So without further ado, let’s get to it.

  1. Launch your PureVPN windows application and click on Login.


2. Now where it says username and password, enter your account credentials and hit Login.


3. Now that you’ve logged in to your account, you get a choice of different modes. Select whichever mode you prefer.


4. Now select a country location you want to connect to.


5. That’s it! You are now ready to browse, stream and download torrents securely online.


Speed Review

During my PureVPN speed review, I tested provider’s speed on different servers.

These servers are US, UK, Australia, and Canada.

Here are the results of PureVPN speed tests described as under:

US Server without PureVPN

For a server located in the United States, SpeetTest.Net reported the following Ping, Download speed and Upload speed for our internet connection when used without a PureVPN connection.


US Server With PureVPN

Once I had connected to PureVPN, SpeedTest.Net reported the following Ping, Download speed and Upload speed for our encrypted and tunneled internet connection.


The ping and upload speed came down considerably. However, downloading speed did not drop as much as I was expecting.

UK Server with PureVPN

Once we had connected to PureVPN, SpeedTest.Net reported the following Ping, Download speed and Upload speed for our encrypted and tunneled internet connection.


The Ping dropped considerably when I connected to PureVPN UK server. Conversely, the downloading speed did not drop too much. Furthermore, the uploading speed improved to a certain level.

Canada Server with PureVPN

Once I had connected to PureVPN, SpeedTest.Net reported the following Ping, Download speed and Upload speed for our encrypted and tunneled internet connection.


As per PureVPN Canada’s server results, the ping improved to a considerable extent. However, the downloading speed dropped substantially. Conversely, the uploading speed did not decrease significantly.

Australia Server with PureVPN

Once I had connected to PureVPN, SpeedTest.Net reported the following Ping, Download speed and Upload speed for our encrypted and tunneled internet connection.


According to PureVPN Australian server results, the ping went upward. However, the downloading and uploading speeds decreased to a noticeable level.

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My PureVPN review suggests that the service has an extensive research and development department that brings innovative products on a regular basis.

These innovative products include:

For Android


According to this PureVPN analysis, the service is highly compatible with the Android platform.

The users can easily download a dedicated Android app on their Android devices.

Through its Android app, you are sure to achieve 99.9% uptime and unbelievable bandwidth.

Thus, you are able to attain the fastest downloading and streaming processes in a hassle-free way.

Moreover, the Android app allows you to secure your Android smartphones and other data from hackers to a new height.

Interestingly, an Android app enables you to unblock your required websites with a single click from anywhere.

With the help of an Android app, you can gain access to some of the most popular streaming services like Netflix, Hulu, and others.

Android smartphone and Tablet users can make the most of the service through the latest build of Android app.

For my PureVPN review, I tested the app and found that it protects their devices against all sorts of hackers and malware while allowing them to access endless blocked websites and channels.

The android client comes with 2 GB of free bandwidth and offers in-app support and package update options.

After installing android app on your device, you will achieve robust protection against a range of cyber threats.

Besides, you will be able to access tons of geo-restricted sites and services on your android devices from anywhere in the world.

For Android TV


PureVPN unveils that the users may download the service’s Android app on your Smart TVs instantly.

The subscribers just need to download and install the app from Google Play Store.

Furthermore, the users can visit the official website of the service to achieve their installation mission.

For Firestick


Fortunately, you can use the brand on your Firestick devices straight away.

When I reviewed PureVPN, I found that Firestick devices use the same Android OS that can load APK files too.

Yes, you read it correctly because it offers compatible apps that you can use on Firestick devices.

Thus, you can stream movies or TV shows through different websites like Hulu, Netflix, BBC iPlayer and so on.

For Mac


The provider is extremely efficient when it comes to using PureVPN on Mac devices. Fortunately, you can experience the multi-login features on your desired Mac devices with such an ease.

The PureVPN Mac app helps you to stream your favorite content be it movies, TV shows and much more instantly.

Moreover, the dedicated app enables you to obtain an overall better experience no matter for which purpose you are using the Mac app.

Sometimes, it may happen to you that you experience low connection speed. After reviewing PureVPN, I found the above discrepancy.

In this case, the role of the provider’s Mac app comes in handy.

This is because the app helps you to connect with your desired server by default.

You can download and install the Mac client on your Mac devices with OS X 10.8 or above straight away.

Chrome Extension


The PureVPN Chrome extension feature allows you to secure your online identity hassle-free.

Moreover, you are able to attain the required level of anonymity that enables you to surf the web through complete secrecy.

You have the luxury to experience unmatched and lightning fast speeds too.

Firefox Extension


The same goes for Firefox users, as they are able to receive the desired extent of online protection through its extension instantly.

When you use the PureVPN Firefox extension, you can be sure of receiving different benefits like WebRTC protection, Masked IP, and so on.

Add-on for Kodi


Once I had to review PureVPN, I realized that the provider also offers an exclusive PureVPN Kodi add-on to its users.

The add-on helps you to watch your favorite content on your favorite streaming service Kodi securely.

As a result, users can stream movies, TV shows, documentaries, and much more straightaway.

The said feature can turn out be a unique selling proposition in near future for the provider.

For Torrenting

Torrenting and P2P downloads are the most lovable method of file sharing around the globe.

Thousands of favorite TV shows, movies, games, documentaries, songs, and hit videos can be found on torrent sites.

But not to forget that strict anti-piracy laws, DMCA acts and copyright trolls have left torrenters to pay hefty fines and even serve time in prison.

Considering the risks and threats to torrents, PureVPN is the safest and most economical solution for safe torrenting.

With one-click torrenting protection, it offers instant anonymity to users who want to download torrents without getting caught. Here are some more details about the best torrent VPN available.

After analyzing the service features of the provider, I have uncovered the benefits and perks during PureVPN torrenting analysis.

Here are the top reasons you should use the service for Torrenting:

  • L2TP & torrent supported servers
  • Unlimited downloads (no bandwidth caps)
  • Become anonymous to ISP
  • Safe, secure & anonymous torrenting
  • Evade DMCA notices & copyright trolls
  • Zero activity logging policy

If you want to perform P2P activity in Australia, you should know the consequences.

The Australian government has decided to take a stern action against users those who continue to access pirated content.

Thus, you may be legally sued in near future.

Furthermore, the authorities have also enforced the ISPs to block piracy sites and associated domain names.

Bear in mind, use torrents within the premises of Australia at your own risk.

DD-WRT Applet


Our review discloses that you can easily avail PureVPN DD-WRT applet free with the provider’s subscription.

Once you have installed DD-WRT VPN firmware on your router after subscribing, download and set up their Applet instantly.

Visit PureVPN

PureVPN popular regions

PureVPN has one of the largest global coverage than other VPN providers I have experienced so far. Their 2000+ servers are strategically placed in 180 locations to provide the most smooth and uninterrupted VPN experience.

Although every major region is covered by PureVPN’s awesome service, some regions just tend to work better than others mainly due to their server count.

For the USA

My analysis indicates that you can use the service within the US hassle-free since there are more than 660 servers in North America alone.

Through different benefits like 88000+ IPs along with 2000+ servers from their server list, you may hide your IP addresses from ISPs and other data surveillance agencies.

For China

My reviews of PureVPN suggests that the service works extremely well in China thanks to the presence of 321 servers, which are dedicated to Asian countries.

In addition, China is a country where users have to face the music in the form of the Great Firewall (GFW).

Fortunately, you can still access your favorite social media sites in China without any hassle.

For the UK

PureVPN exploration suggests that the service offers more than 800 servers in the European region from which 168 are dedicated for the UK alone.

Above all, you can experience the service on your preferred devices like Windows, Android, FireStick, Routers, and others.

Visit PureVPN

Tutorials Provided

When you review PureVPN, you can discover that setup instructions are available for operating systems those do not cater to custom software.

These include HP WebOS (Only for WebOS Version 3.0.2 and above), OpenVPN (for Windows XP, Windows Vista, Windows 7 & 10), Blackberry, DD-WRT flashed routers and Boxee Box.

The setup instructions are great and explained in detail with screen-shots available for most tutorials.

I would like to see a VPN service that has apps, clients, and software running for every operating system out there.

The same goes for other operating systems like Mac because you can get tutorial about PureVPN for Mac devices straight away.

In addition, the subscribers can select other tutorials to download and install PureVPN on their preferred devices.

PureVPN Review on Trust Pilot

Trust Pilot is one of the most popular Danish review websites that provide unbiased reviews regarding online businesses.

Thus, you can find neutral feedbacks about PureVPN from different users that will help you answer the question that is Purevpn safe or not in a timely manner.

Here is the response of one Trust Pilot user suggesting about PureVPN performance to other users.


Another user has applauded the brand’s customer support service appropriately.


Features for Different Devices

My PureVPN review explores that you can obtain a comprehensive list of crucial features on different devices.

These devices are Windows, Mac, Android, Routers, and others. Here is the list of salient features that include:

Setup PureVPN for Windows 10 & Get 100% Protected Against Cyber Threats

Microsoft Windows 10 prides itself on being the most adopted platform in the world.

Being installed on more than 350 million active devices, Windows 10 is prone to similar security vulnerabilities that previous versions had faced.

Various hacking attacks, identity thefts, ransomware, and unauthorized state-surveillance have left Windows 10 users with no other option except to use a VPN for reliable protection against modern cyber threats.

PureVPN offers supreme data privacy to Windows 10 users with state-of-the-art security infrastructure and robust tunneling protocols (L2TP/IPSec, SSTP, OpenVPN & IKEv2).

With PureVPN Windows 10 software, a user is 101% protected against each and every odds of the cyber world.

Use PureVPN on Mac & Evade Cyber Threats and Geo-Restrictions

Having over 60 million users worldwide, Mac OS X stands as the second largest operating system after Windows.

Interestingly, popularity behind Mac OS X lies on its robust security infrastructure.

However, the 2015 Mac exploit proved that Apple’s built-in security infrastructure does not provide reliable protection against modern cyber threats such as ransomware, hackers, identity thieves, data snoopers, phishers, and state surveillance.

To get around with the risks, the brand offers a broad range of strong encryption tunneling protocols, ensuring a military-grade protection against the odds of the cyber world.

Setup for Router & Use VPN on Multiple Devices

One of the positives about the service is its all-around compatibility on different devices, including routers.

By using PureVPN for routers, you are effectively securing all your devices that use Wi-Fi through that router.

This way you do not have to configure the VPN service individually on each of your devices.

Similarly, there are devices such as gaming consoles and set-top-boxes, on which you cannot configure a VPN directly.

One of the ways to use a VPN on such devices is through a router.

PureVPN for router allows you to enjoy all the benefits of a VPN not matter which device you use.

Currently, PureVPN supports the following routers:

  • Linksys
  • DD-WRT
  • Asus
  • Belkin
  • Tomato
  • Netgear Genie
  • TP-Link
  • MikroTik
  • Sitecom Gigabit
  • TRENDnet
  • Sabai
  • D-Link

To review PureVPN, I inquired if it is possible to use the VPN service if we do not have a flash router or the ones specified above.

Their customer support was very responsive and helpful as they provided us with a guide, enabling us to configure the provider on our router.

Visit PureVPN

Additional Features

Here is the list of augmented benefits you can achieve through PureVPN. These are:


My PureVPN review unveils that the service offers a comprehensive list of tunneling protocols.

The subscribers can avail PPTP, OpenVPN, SSTP, L2TP/IPsec, and Stealth VPN protocol too.

Thus, they are able to protect their online activities from the eyes of ISPs and online hackers.

The OpenVPN protocol is one of the most efficient protocols you can opt to secure your online privacy.

I always recommend the subscribers to use the above-mentioned protocols to attain online anonymity and protection straight away.


A military grade 256-bit encryption does the job of online protection to another level.

Fortunately, the users can avail the said feature on all the pricing plans without any hassle.

Furthermore, the OpenVPN protocol applies the same level of encryption by default.

Therefore, you do not need to worry about your online privacy since PureVPN is offering the desired level of encryption hassle-free.

You have to talk to the customer support about the remaining protocols and they told me that an individual looking to use Open VPN would have to connect VPN through alteration in internal configuration files while IKEv2 has to be connected manually.

Clearly, they chose to exaggerate the VPN connection possibilities a little.

Promo Code

When it comes to availing huge discounts, nothing comes close to promo codes.

This is because you are able to achieve humongous discounts on different deals hassle-free.

If you review PureVPN in detail, you would realize that the service has not disappointed its users in this regard.

PureVPN has made collaborations with distinct websites like Good Search, Shop Pirate and others to offer appealing discounts to users.


The service has added more than 1250+ servers in its armory.

Likewise, PureVPN has increased the tenure of money back guarantee up to 31 days.

When I reviewed PureVPN initially, the provider was giving 7 days money back guarantee to its users.

As I contacted the customer support to know about other offerings of service, I found their response timely and detailed one.

When I inquired them about the number of servers, customer support replied instantly.


Similarly, we asked them about money back guarantee and other benefits the brand is providing to its subscribers.

They provided us the link of their all features. Hence, we were able to explore all the features of them in detail.


I hope the service would continue offering its impressive customer support advantage to users in the future.

PureVPN review Reddit

PureVPN is perfect in my opinion, it is fast, reliable and pretty affordable compared to other providers.

The best part is, I’m not the only one vouching for PureVPN. In fact, a Redditor had pretty good things to say about PureVPN too.

Final Verdict

PureVPN is a VPN for the middle-class netizen.

If you do not have enough money in your bank account to worry about losing a few hundred dollars every month, then it becomes the right option.

The server spread is beyond good and the customer support is exceptional.

The client software is extremely user-friendly and the compatibility is almost pioneering. The brand gets my vote!

The service is a big one for discounts offers.

A trip through PureVPN review made it clear that it manages to come up with a new discount offer for just about every single holiday on the calendar – making the provider extremely affordable for people who are into smart buying.

In light of the cost-effectiveness, the moderately good service quality seems quite justified and all of it comes together to form a complete package that makes for a good return on investment.

Check out the list of best Reddit VPN as per Redditors choice, you can also participate in it.

Visit PureVPN


Aazim Akhtar

Aazim Akhtar

Senior Editor
All Posts by Aazim Akhtar

Aazim Akhtar's Biography :

A privacy advocate by day and a binge-watcher by night, Aazim Akhtar loves to write about online security, internet freedom, and all the latest technological trends. Finding ways to secure any sensitive data and protect against existing and emerging cyber threats is his passion. Follow him on Twitter to stay in touch with his work!

99 Responses to PureVPN Review 2018 – Most Controversial VPN but is it worth it ?

  1. David says:

    An excellent VPN provider, very fast connection and good customer services.

    Nice and simple to use software for PC and phone on all platforms with extensive configurations if you need more than simple tunnelling, accompanied by complete instructions for setting up your VPN manually including routers.

    By far the best provider I’ve had.

    • Usman Hayat says:

      Dear David,
      Thanks for your valuable feedback and for liking PureVPN. We are glad that you can use its various apps on your preferred devices.
      Keep using PureVPN and secure your privacy stress-free.

  2. Floyd says:

    PureVPN has been great for me, I mainly use it for split tunneling and it works great for my purposes! Had a login issue after upgrading to Windows 10 1803 and they sent a hotfix in less than 30 minutes of my ticket. This was the only time I had to contact support in the 6 months I’ve been with them and wasn’t expecting a speedy response. Color me impressed. Keep up the great work!

    • Dear Floyd,
      Thanks for your valuable feedback, we are glad that you are using PureVPN for various needs. In addition, you were able to solve your problem through customer support in a timely manner.

  3. Bjørn says:

    The best VPN service. I only use it for streaming and it works great! Excellent customer support when needed!

    • Usman Hayat says:

      Dear Bjorn,
      Thanks for your valuable comment, you can use the service for different purposes other than streaming.
      We are happy that you found its customer support efficient.

  4. Dukes says:

    I received the very best support for the issue I was having.Ive been with purevpn for along while now,it offers the best speeds an now Id say the best support.

    • Usman Hayat says:

      Dear Dukes,
      Thanks for reaching out to us, we are glad that you were able to solve your query straightaway. Keep using PureVPN and enjoy online protection accordingly.

  5. Dale T says:

    Been using PureVPN the past two years and signed up for another two years. Works great and if I have any question or problems they answer and take of problems quickly and professionally.

    • Dear Dale T,
      Thanks for reaching out to us.
      We are happy that you found PureVPN useful to fulfill your online privacy needs. Keep using PureVPN to enjoy secure and anonymous online activities from anywhere.

  6. Alan Blakely says:

    A great service with great support.

    • Dear Alan Blakely,
      Thanks for your valuable feedback.
      We are glad that you liked PureVPN a lot. Keep using PureVPN and enjoy online freedom hassle-free.

  7. John Bace says:

    Henry at PureVPN helped me solve all my problems. I was having a difficult time connecting but he was professional and determined the problem. Glad that I have PureVPN and love the service.

    • Usman Hayat says:

      Dear John Bace,
      Thanks for your valuable comment,
      We are glad that PureVPN customer support solved all your problems.
      Keep using the service and enjoy online freedom from anywhere.

  8. Otero says:

    Initial problems with setup, likely my ignorance. A little time (and a few software updates) and everything is working to my satisfaction. I’ve got PureVPN for over two years and I am really greatful for their service. Their servers are reliable and performing excellently

    • Usman Hayat says:

      Dear Otero,
      Thanks for your valuable feedback.
      We are glad that you liked PureVPN. Keep using PureVPN and enjoy online anonymity and protection hassle-free.

  9. don couchie says:

    will one subscription for vpn cover my 3 computors and four kodi boxes in my home.

    • VPNRanks says:

      Hi don couchie
      PureVPN offers 5 simultaneous connections at one time and you can cover up to 5 devices with one connection. Thanks and keep visiting VPNRanks for more information on PureVPN.

  10. Lauren says:

    The program lets me do and watch what I want anywhere in the world and my location is not known to anyone. I can bank, purchase, do many things, safely online and it gives me peace of mind 🙂

    • Aazim Akhtar says:

      Hi Lauren,

      Thanks for your positive feedback! 🙂

  11. Markov says:

    PureVPN has lots of servers, it is easy to use, fast, fast also with P2P (I tried torrent) and apparently safe. At least as long as my IP remains hidden. I don’t know much about the encryption that it is being used but hopefully it is reliable enough.

    • Aazim Akhtar says:

      Hey Markov,

      We really appreciate your feedback. It is nice to see that the service works well for P2P.

  12. Rony says:

    Great program, I know I can browse and use the internet with complete peace my privacy is safeguarded. Very easy to use, and starts up when I boot my PC. The customer service is also superb, the few times I’ve had problems I’ve gotten help right away.

    • Aazim Akhtar says:

      Hello Rony,

      It is great to see that PureVPN’s customer support is quick and responsive. Thanks for your valuable comment.

  13. Barbara says:

    works great, doesn’t seem to slow anything down, and it allowed us to access Italian sites while we were in Japan that we wouldn’t normally have been able to get to and has allowed my wife to access Japanese sites while we’re in the Italian she wouldn’t normally have access too.

    • Aazim Akhtar says:

      Hi Barbara,

      Thank you for your feedback!

  14. Paul Johnson says:

    I love my pure vpn.It allows me to do things I could not do before. When everyone out there always try to see all you do ,pure vpn keeps me safe from that and that is why I love to use them.\thanks again pure vpn and the price is excellent too. I don’t think I could use my computer anymore without a vpn.

  15. Lenhoff says:

    The first few months I had PureVPN I was not that happy with it. It would log out frequently leaving my IP vulnerable, log in problems and a few other little quirts. I advised them of the problems and stayed with them for the next 3 months. A GOOD DECISION. They repaired all the problems and the last 6 months I have been running flawlessly. It can be an hour or all week connected, I never have to worry about my IP being exposed. I would recommend PureVPN to anyone. Great work guys!!!

    • Aazim Akhtar says:

      Hi Lenhoff,

      We are glad that the service worked out for you! Thank you for providing us your feedback.

  16. Finn says:

    Has been extremely reliable, the software is straight forward to use, and the cross OS support is fantastic. On nearly a daily basis I use their client on Windows, iOS, and Android. My only tip is if you are finding your experience less than acceptable try different countries/cities until you find an area that works well for you. Anytime Ive experienced any problem switching to another country or server has fixed the problem.

  17. Chris Morris says:

    I love it for the ability to surf where ever I want regardless to where I live. I am not well so the internet is my lifeline to my friends and family and it keeps me sane. I have never had any problems with it.

  18. Welly says:

    One of the easiest VPN’s to use for the price! Very user friendly, run ping test, find best speed server, connect. That easy. Also i have had download speeds up to 75 mbps, thats impressive for a vpn. Also, at only $2.50 per month, c’mon. No DCMA notices anymore 🙂 Also customer service is very fast responding and helpful!

    • Aazim Akhtar says:

      Hey Welly,

      Really appreciate your comment. It is really nice to see that the VPN is working smoothly for you.

  19. Neil says:

    Customer service is great, very fast response and helpful information provided.

  20. Jukka Isorinne says:

    I have now used the PureVPN service one year and had twice different issues due to my lack of understanding the program properly. When I turned to their customer service team to get some help, I have received an excellent, polite and swift support solving all of my problems. The program works excellently in my Mac and iPhone so I have to give my thumbs up with full satisfaction for this company and their VPN service service team including of course their program which works excellently on my devices.

    • Usman Hayat says:

      Dear Jukka Isorinne,
      We are glad that you found PureVPN Customer Support quite helpful. Keep using PureVPN on your desired devices and enjoy online freedom from anywhere.
      Thanks for reaching out to us.

  21. Luc says:

    Very satisfied with PureVPN, the support team was answering to all my Emails very rapidly and suggesting many ways for solving my problems, finally, the problems was with my network card on my PC and now everything is OK thanks to PureVPN support team

  22. Pure VPN User says:

    I have used PureVPN for over a year now when a friend recommend it. During this time, I have used both the Online Chat Session facility and Email support. The few times I have used the helpdesk / support team, they have resolved (or provided answers) promptly. Based on my experience, I would have no hesitation recommended the software.

    • Usman Hayat says:

      Dear Pure VPN User,
      Thanks for your valuable feedback. We are delighted that you found PureVPN useful and accomplished your objective. Keep using PureVPN and attain online freedom instantly.

  23. kevin leach says:

    Great technical service received from the chat live, highly recommended

    • Dear Kevin Leach,
      Thanks for the feedback,
      We are glad you received high quality customer support that solved your queries instantly.
      Keep using PureVPN and secure your online privacy straightaway.

  24. Imperatam says:

    I was having problems connecting to BBC iPlayer so contacted PureVPN support. I received a response within the hour with guidance on how to use dedicated IP mode. Having followed the guidance, I could connect to BBC iPlayer immediately and the connection has not dropped at all since. Many thanks for a great service – would certainly recommend PureVPN if you want to access BBC from abroad!

    • Dear Imperatam,
      Thanks for reaching out to us, We are glad that you watched your favorite content on BBC iPlayer with PureVPN.
      Enjoy online anonymity through PureVPN.

  25. Anton says:

    easy to use and connects quickly. Doesn’t impede connection speed much that I can tell and LAN function is not disrupted.

    • Dear Anton,
      Thanks for reaching out to us. We are happy that you can connect PureVPN on your desired devices hassle-free.

  26. Ericko says:

    Excellent app, it works very well, i like how easy it is with the location option. I keep recommending PureVPN to all my contacts.

  27. Allan says:

    I’ve been using PureVPN for quite some time now, and as the title says, it just works.
    Hit connect, and within seconds, you’re hidden.

  28. Vladimir Markov says:

    Easy install. Amazing after sales service with follow up emails to make sure I’m completely happy. Always great service through the website with someone ready to live chat if I have any queries. I highly recommend PureVPN! I’m totally happy with the product and the service!

  29. Gary says:

    Very effective in hiding my real vpn. It’s very quick to connect to other sites around the world. Great service, fast enough for my needs, streaming, gaming, incognito 😉

  30. Patricia says:

    Pure Vpn allows allows me to travel from the comfort of my own home because I am able to learn about different culture by watching new content from different regions. My favorite regions are Australia, United States, Norway, New Zealand, and all over Europe. Thank you Pure Vpn .

  31. Jason says:

    Software that works perfectly for what it’s done. Quick subscription. Quick service and listening. No complexity in implementation. For a year more than satisfied. Thank you

  32. Christian says:

    I am very satisfied with the service that you offer and your customer service is excellent. You do great follow-ups. If I send a tech support ticket it is responded to within a matter of 24 hours. And if I ever need to, I can just pick up the phone and contact you.

  33. Sara Taylor says:

    Very easy to use, numerous servers to choose from, generally stable connections, and a full range of features. I’m very happy with PureVPN!

  34. Martin says:

    Ease of use, relatively hassle free connection and so far no sudden disconnects. Makes me feel secure and safe.

    An excellent product!

  35. Michiel Slater says:

    Always works and stays up-to-date. Connection speeds are great; streaming is no problem.

    Highly Appreciated 🙂

  36. Ivan Lenhoff says:

    Don’t hesitate to buy this VPN. PureVPN is easy to use and with their Tutorials and Tips you will master this VPN Program.

  37. O'Brien says:

    Have used PureVPN now for over 3 years and have had no problems, have always managed to access websites even where thay are blocked. PureVPN has also protected my computer from attacks. Am very happy with this software and can recommend it.

  38. Disappointed Customer says:

    This is an awful service. I signed up towards the beginning of last year after reading countless glowing reviews, while foolishly ignoring the more critical reviews. The unparalleled speeds they boasted were probably the primary draw, and those definitely did not disappoint. The client GUI is very clean and easy to navigate, and there are a decent number of servers to choose from. Until a few months back, the service worked fine, more or less. I’d get occasional DNS leaks on some servers, and would have to trial/error my way through the list before finding a good one, but the servers always seemed to correct themselves after a few days. Being a fairly patient person, I wasn’t too bothered by the inconvenience of bouncing between servers, so long as I eventually found one that was secure.

    As of today, I have officially abandoned PureVPN in favor of NordVPN. Over the last few weeks, I have been having DNS leaks on pretty much every server I test, and all of my favorite go-to servers have become unusable. While connection speeds have remained consistently well above average, I’ve started having issues with my connection “stalling” — that is, I’ll lose connectivity to the internet and have to disconnect from the server. The issue is not my internet (I know that user-error is the prime suspect in these cases), as disconnecting immediately restored full connectivity. For whatever reason, their server decided to take a nap, forcing me to abruptly expose myself in order to change servers.

    Go with NordVPN. They’re not much more expensive, and their speeds are not much slower. I started using it about an hour ago, and I already feel much more secure. I’m thinking that the people posting positive reviews either don’t regularly test the security of the servers they connect to, or they’re shills.

    • VPNRanks says:

      Thank You for providing your valuable feedback. We are sorry to hear that the service did not come up to your expectations. We respect your decision of opting NordVPN. NordVPN is an impressive provider that has a huge server network globally. We expect you will enjoy complete online freedom according to your own terms.

  39. Cnem says:

    Connection worked fine for the first few months, then, after a few months, it started dropping every few minutes, making it impossible to use. I’ve tried everything the helpdesk suggested but nothing would work. Clearly a problem on their side, but they refused to refund. So, stay well away. It will stop working and they will keep your money.

  40. Bonnie says:

    I bought this and paid good money thought it was for the year, but now they say i have used it up and for x amount each month but shit 80.00$ is a lot of money to be asking for more. Time to cancel and take my chances.

  41. Trevor says:

    Can you use on Amazon fire stick without changing router ZYXEL communications ltd from UK Post office.

  42. Nick Howard says:

    My best advice is to AVOID PureVPN at all costs! I purchased a two year subscription from them because they were one of only a few services which had a node in a location which I needed. From the very start the service was a problem. It took uncounted contacts to their tech service to FINALLY get it set up. I should have known then. The techs NEVER read what the one right before them had written. In addition, the “solution” they most often gave was to go to one of their “help pages”. The problem is, none of those pages have been updated and no longer look ANYTHING like what the app now looks like. Finally, it worked…. for about two months before the node which I needed stopped worked and defaulted to another town 200 miles away. Suddenly, I was back in the same cycle. And when they couldn’t’ resolve the issue, their solution was to say, “Sorry.” AVOID THIS VPN!!!

    • VPNRanks says:

      Hi Nick Howard,

      We are really sorry that the service didn’t work out for you. If you could share more details about the server you were trying to connect, perhaps we could help you out or reach out to PureVPN for further clarification.

    • John says:

      I completely agree with Nick. The only reason I still use this is because I got the 2 year subscription. I may just bite the bullet and get something else any way. I have tried to connect to every server I can and I’m lucky if I get 10 mb/s of my gigabit internet connection. Don’t get me wrong, I don’t expect gigabit internet over VPN but 100-300 mb/s is not asking too much. My complaint is that I have gotten 300+ in the past but now I can’t get over 10. Support is a joke. As Nick said you talk to a different person every single response. and every 3rd response is the canned original response. Their “solution” is to use the Chrome extension (which can get me 300 mb/s) but I didn’t buy a VPN to only protect one browser.

  43. Gerry says:

    Sorry lots of typos. Can I use the same account with two separate firesticks in my own home

  44. Cathie says:

    Hey! I am looking for vpn to watch the icc champions trophy. Will purevpn work? I have a subscription to OSN and also hotstar. Will pure work? I am receiving mixed reviews about the provider. Some places people are praising its features but there is also some negative chatter as well. Can you pls see and let know if the provider works for accessing both the service. Thanks in advance!

  45. Shaun Paul says:

    I had subscribed to purevpn annual plan and been using their service for about three months. A distressing aspect of their service is the dashboard of client. If I enter a name of a country in server list, and then try to rename it, I will be halted with a bug. Besides this flaw, the service without any doubt offers remarkable performance and features like internet kill switch, dedicated IP and much more.
    Also, when I had tried to download a torrent from YIFY using purevpn, I faced sluggish network speed and it took hours to download a 782 MB movie file. I believe that degraded download speed was resulted by congestion on the US server. Can you suggest how can I improve my torrent downloading speed?

  46. Hannah says:

    I just read your PureVPN review and it seems to be different from other websites. Which is a good thing I guess, since everyone is bashing the hell out of the provider. For me, it has worked well so far. I subscribed to their service almost a year back and I mainly use it when accessing my bank account. One of the things I noticed is the drop in speeds when I select maximum security settings. Perhaps that’s because of how a VPN functions (sorry I am not a techy). But overall the VPN has not caused any troubles that would make my life difficult.

  47. Nick says:

    Best service. I bought it to stream channels online. The speed is good, much satisfied.

  48. Christina says:

    I recently updated purevpn’s app on my iphone! It’s good that they fixed many issues that I was previously facing, like unexpected disconnection from servers. But I feel they can still do more to providing protocols. The latest version of iOS doesn’t support PPTP any longer. Which makes sense since PPTP is out dated and obsolete in many parts of the world. With that aside, having the option to change the language of the app is a nice touch, I can now use the app in Spanish. But I feel that my phone gets slowed down when I have the app running, is anyone else facing the same issue?

  49. Andy Coe says:

    PureVPN is one of those services that will work perfectly most of the time but when things go wrong, they really go wrong. I used Purevpn on Windows for almost a year and had no problems. But as soon as I installed their new app on my Mac, I had frequent disconnections and slow internet speeds. This problem lingered on for more than a month and after many frustrating sessions with their support staff, the problem was resolved. Now I am finally able use the VPN on my Mac as I used to do on Windows.

  50. Oriane Jornet says:

    I have been using Purevpn from past six months but did not know that it has split tunneling feature too. Thanks for the information which you provide. I have a quick question? Can I use the split tunneling feature in my three devices simultaneously?

  51. Allen Saavedra says:

    The best thing which I like about purevpn is it’s split tunneling add-on. I use vpn for my office work whenever I am not in my home town. Due to online security we have to use a static ip which we white-list from our network administrator. Previously when I start work and in the mean time I am unable to visit social media and other sites because of using the white list IP, but after using the split tunneling option of pure I am using the both thing together on the same laptop. That is an awesome feature and the main reason to use pure.

  52. barry says:

    Read their 7 day refund policy very, very carefully….They say if you exceed 3GB in 7 days then they will not give you a refund.


    I tried their service for 4 days and had a lot of server problems. They kept offering solutions but none worked. When I asked for the refund they then come up and say that you crossed the 3GB data limit.

    It’s just your word against theirs….

  53. KarLa Mae says:

    I am using PureVPN from 18 months, yes there are some problem while using it on dynamic IP. But when you come on its dedicated IP then this may be one of the best VPN Provider. I personally use Netflix and Hulu while it’s dedicated IP which i originally get for my office use. I never get any buffering or picture quality issue which pure static IP. The only feature which i wish is pure offer is SmartDNS service which they recently pull down.

  54. Mike says:

    Like gavin said, Avoid PureVPN like the plague. You will have a very hard time, if at all, getting your money back under their “7-days Money-back Guarantee”.

  55. Leek says:

    Many VPNS worked with Netflix, but Netflix has started active hunt. I’ve seen in reddit that PureVPN is not working for watching Netflix anymore… 🙁

  56. gavin says:

    I tried to cancel my service under their “Hassle free 7-days refund policy”, after 3 days and well within the download limit, but was given the runaround for days. I have now raised a dispute with PayPal. Purevpn’s response was: “you are requested to please wait now, since you have opened the dispute and we
    have to wait for the decision that is made by the paypal”.


  57. Alfhian EvilClown says:

    Unlike those other VPNs out there, PureVPN offers the best service when it comes to online security and privacy. I’m a simple man; I surf the internet, and I don’t want to be spied on. Many VPNs I used were a sellout to the federal goons, whereas PureVPN doesn’t even save your data logs. If you guys don’t believe this review, then take my comment as a testament on how good PureVPN is.

    • VPNRanks says:

      Thank you for your Valuable feedback.

      Best Regards,

      • CAS says:

        This is a load of rubbish. PureVPN is a scam. I spent hours working with “them” to make a connection only to finally conclude it does not work where i reside. They then informed me by email that my fully paid account was blocked until “with trembling fingers you must first verify your identity by sending a scanned document with your name and address on it (a clear attempt at identity theft is what that is!). I decided to terminate my account after that message, which was within 24 hours of opening it, and here it is 10 days later and no refund despite the claim that they will give a full refund within 7 days of opening an account. After repeated emails to them (we are always available 24/7) there is still no acknowledgement that they will abide by their full refund claim. Stay away from these scam artists if you know what is good for you.

        • barry says:

          +1…have just had the very same experience. They say they will refund but at the time of refund they come up with excuses of why they cannot refund.

          Cannot connect to their servers but they claim I used up over 3GB of data.

  58. Hannah says:

    I have never used the PureVPN smartphone apps so I don’t know about any of that fancy mumbo jumbo, but my daughter installed the PureVPN dialer thiny on my desktop when she visited me last year on Christmas and I haven’t had any problems with the service ever since. I watch everything I want to see and even all the good shows on the netflix and bbc iplayer websites work wonderfuly. Bless my daughter for setting up PureVPN on my desktop for me. I dont know what I would have done without it. You get a little reluctant to learn about new technology at my age. I google it up sometimes when I feel that the speed might be slow or something, but the live chat people are always so helpful and friendly. I felt that the speed was dropping a bit once so I went to their website and told them. The had it fixed within the hour. Very nice people really. The poor people on the PureVPN live chat often tell me to try the tutorial guides, some purevpn reviews, or forums but when I tell them that I’m a little handicapped because of my age, they use TeamViewer to fix my problems. It truly is a marvelous feeling to get service like that.

    • VPNRanks says:

      Hello Hannah,

      Thank you for sharing your valuable experience with us.

      Kind Regards,

  59. Susan Wade says:

    Great PureVPN Review! The more I read it, the more I loved it! I am extremely glad to know that I am using PureVPN – a VPN network that provides 7-day money back guarantee. For a user who is broke almost every month of the year wink wink, I think PureVPN is doing a fantastic job at providing hands-on experience to the best online protection. I have tested their server strength myself and I can’t say that I have seen such an amazing connectivity before in my life. What’s impressive about PureVPN is that they provide you with real VPN servers and not the ones that are nonexistent; hence their connections and speeds never drop. They claim to provide the world’s largest protocol support, though I don’t agree with that I still believe that it is right there at the top with the top VPN providers of the industry. The writer has done justice to the PureVPN service review and it really gives you a complete picture of how the service works. I use PureVPN on my iPhone, iPad, Mac and on my wife’s Android phone, never even once PureVPN let me down! I am a happy customer and will definitely renew my contract with them as long as the service continues to work

    • VPNRanks says:

      Hello Susan,

      Thank you for sharing your valuable experience with us.

      Kind Regards,

  60. Craig says:

    Honestly speaking I have read several PureVPN reviews, but I think this one deserves a round of applause for how well it is written and how deeply it inspects the services and features of PureVPN. I have been a VPN user for a long time and I am aware of all the ins and outs of the VPN technology but having read this review, I feel I should give this service a try. Was doubtful at first, may be because I had read vague reviews but now that I have read this detailed description of the service, I think this is worth trying!

    • VPNRanks says:

      Thank you for your valuable feedback.

      Kind Regards,

  61. virgil says:

    hi there community take care they are stealing your money, I bought 4 times 12 months licenses from purvpn to use them for the whole family but their servers are not secure at all german webpages find out your geo location with ease as I requested back my money as purevpn is advertising with their 3 days money back guarantee I was left aside for 3 weeks after I started a conflict through paypal who also did not support me with this as it is no phisikal thing a license so purevpn manager had a nice lunch on my costs and I also got no access to my new licenses anyway because I involved paypal. think twice befor you get there any license. greetings a friend

  62. 汪明衡 says:

    I use PureVPN in China. It’s much faster running the client on windows and Android than connecting through native programs on Linux.This can be a headache for me because it has no client for Linux.

    • Danish Pervez says:

      I often hear Linux users talk about the difficulty of running a VPN on Linux because hardly any VPN service provider gives Linux users much attention. So far the only solution I see is one that I saw a a Linux newbie use when he switched from Windows to Linux because he wanted to try it out. Instead of configuring his Linux for his VPN, he went and configured his router. That way there was no need to tweak his Linux OS and he had the security of a VPN to cover him.

      PureVPN offers VPN routers as well as instructions to setup VPN on your current routers. Hit PureVPN’s online LiveChat support and ask them. They’re online 24/7 and should be able to help you. Do try and tell us how it works out for you. Good luck!

      • 汪明衡 says:

        I wonder what configuration that official clients provide,since I tried installing PureVPN client on windows in VMWare it has two options,one for China and the other for the rest of the world.Yeah I’m not familiar with network stuff though I’m not a newbie to Linux,here for example,I’ve never figured out what is a router all about de facto mentioned by people,a small device out there which is used to connect to internet and put right on your computer running all the time?Well,I don’t use that,I connect through PPPOE with a cable directly linked on my laptop.I guess it’s the configuration provided by them makes sense.

  63. Kathy says:

    This has to be one of the best reviews for PureVPN I have ever read. Do you review software on demand?

  64. Gina Owens says:

    I have used PureVPN in the past. I think PureVPN is great
    and it can do so much better as well. I used to use hide my ass before because
    the number of servers they had to offer was out of this world but I soon
    realized that I do not really need all those servers. Switching to PureVPN
    saved me money and gave me an equally good VPN I can trust on.

  65. Steve Smith says:

    I just wish to heaven that purevpn would work on its
    interface. The other vpn providers have nice eye friendly colors and purevpn
    has an interface that looks like something out of a sega game from two decades

  66. Colin says:

    It takes a bit of looking around but once you get to know
    about all the features that PureVPN offers, you will never want to use another
    VPN. The service hardly ever gives you any down-time and the customer support
    is available around the clock. I sometimes use the customer support to find out
    which server is running on minimum load. Works great for me.

  67. Cuong Nguyen Quang says:

    Updated: My account have been enabled.

    Thank PureVPN.

    • Yepp, they’re pretty good that way. I’ve read countless cases about VPN services messing up users’ accounts, but I only see PureVPN’s users coming back to say that PureVPN resolved their issues. Kudos!

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