PureVPN is a significant contender in the VPN market, and after testing it, I can see why. One feature that caught my attention in this PureVPN review in UK is the Always-On Audit, which showcases its commitment to security and transparency. Additionally, the support for port forwarding is beneficial for users who require more control, especially for gaming or accessing home servers.
PureVPN has its strengths, but like any service, it’s not without flaws. Based on my VPN reviews in UK criteria, I experienced connection issues with a few servers during testing, which could be a concern if you require a consistently stable connection. In this review, I’ll explore how PureVPN performs in terms of streaming, security, and ease of use.
Key Takeaways
- Servers and Speed: Over 6,500 servers globally with decent speeds but occasional connection issues.
- Streaming: Successfully unblocks Netflix and other platforms like Hulu and BBC iPlayer.
- Torrenting: Offers optimized P2P servers but limited torrenting support in regions with strict anti-piracy laws.
- Security: Strong AES-256 encryption, but some features may not work well with WireGuard protocol.
- Pricing: Very competitive with various pricing plans and a 31-day money-back guarantee.
⭐ VPNRanks’ Verdict – PureVPN Review in UK
Based on my PureVPN review in UK, PureVPN is a solid choice for those seeking a reliable VPN with a broad range of features. It offers competitive pricing, fast speeds, and robust security, making it a strong option for personal and business use. The Dedicated IP add-on stands out, providing greater control and stability, especially for secure access to specific networks.
While PureVPN excels in many areas, the app’s interface could benefit from further simplification to enhance user-friendliness, especially for beginners. Despite this, its overall performance and feature set make it a strong contender in the VPN market.
Key Findings – PureVPN Review in UK 2025
It is not a PureVPN lifetime review; it is just for 2025. Here are my key findings after researching the following factors.
- Pricing – Reasonable prices with the standard subscription start at $12.95.
- Servers and Locations –Decent server network of 6500+ servers across 65 countries globally.
- Security Features – Restricts unauthorized access.
- Speed and Performance – Average download speeds of 81 Mbps and 63.25 Mbps upload speeds.
- Streaming – Unblocks 7 Netflix libraries, Hulu, BBC iPlayer, Amazon Prime Video, and more.
- Torrenting – Allows torrenting on most servers.
- Compatibility – Compatible with iOS, macOS, Windows, Android, and others.
- Installation of Apps and Ease of Use – Super-easy features on most operating systems.
- Customer Support – Helpful and quick to respond to queries.
Pros
- Strong AES-256 encryption for enhanced security
- Unblocks Netflix and supports torrenting
- No DNS leaks, ensuring privacy
- Compatible with Android TV and supports port forwarding
- 31-day money-back guarantee and password manager add-on
Cons
- Limited Linux app
- Occasional connection issues
- Some features may not work with the WireGuard protocol
| PureVPN Specifications | |
|---|---|
| Features | Details |
| Rating | 4.2 ⭐⭐⭐⭐⭐ |
| Overall rank | #8 out of #41 |
| No logs policy | No logs |
| Price | From $2.14/month |
| Servers | 6,500+ servers in 65 countries |
| Streaming services | Netflix, BBC iPlayer, YouTube |
| Coupons | PureVPN coupon 82% OFF |
What’s New in PureVPN?
PureVPN has significantly rebranded, introducing a fresh logo, updated color scheme, and redesigned user interfaces across all platforms. These changes improve the overall user experience, making navigation smoother and more visually appealing.
On the technical side, PureVPN has made key upgrades. WireGuard support is now available for Linux CLI and Android versions, offering improved speed and security. The app has also introduced a better location filter and enhanced troubleshooting features.
Additionally, PureVPN has expanded its services, launching new products like PureDome for businesses, PureKeep for password management, and PurePrivacy for social media privacy control. PureEncrypt, a data encryption tool, is now available for Windows and Mac, with mobile versions coming soon.
How Does PureVPN Compare to Other Top VPNs in UK?
When comparing PureVPN to other leading VPNs like ExpressVPN, Surfshark and NordVPN, several key differences in features, pricing, and performance emerge. Surfshark and PureVPN are often seen as similar due to their overlapping features and comparable pricing tiers.
Surfshark’s unlimited simultaneous connections might appeal to some users, especially businesses that need multiple connections. However, PureVPN’s option for a Dedicated IP add-on can be equally attractive for users requiring more control and security in their online activities.
| VPNs |  |
 |
 |
 |
|---|---|---|---|---|
| Jurisdiction | The British Virgin Islands | The Netherlands | Panama | British Virgin Islands |
| Worldwide Servers | 6500+ servers in countries | 3200+ servers in 100 countries | 6000+ servers in 61 countries | Servers in 105 countries |
| Security | AES 256-bit | AES 256-bit | AES 256-bit | AES 256-bit |
| Leaks | No IP, DNS & WebRTC | No IP, DNS & WebRTC | No IP, DNS & WebRTC | No IP, DNS & WebRTC |
| Avg. Speed | 85.47 Mbps | 81.32 Mbps | 83.82 Mbps | 89.42 Mbps |
| Multi-Logins | 10 | Unlimited | 10 | 8 |
| Unblocks | HBO Max, Netflix US, Hulu, BBC iPlayer, and more | HBO Max, Netflix US, Hulu, BBC iPlayer, and more | HBO Max, Netflix US, Hulu, BBC iPlayer, and more | HBO Max, Netflix US, Hulu, BBC iPlayer, and more |
| Compatibility | Windows, Mac, Android, iOS, Linux, routers | Windows, Mac, Android, iOS, Linux, routers | Windows, Mac, Android, iOS, Linux, routers | Windows, Mac, Android, iOS, Linux, routers |
| Best For | Best for Private Browsing | Fastest VPN Service | Best for Geo-Unblocking | Overall Best VPN |
| Pricing | GB£ 2.42/mo (US$ 3.29/mo) (5 Months FREE + 84% Off on a 2-year plan) | GB£ 1.83/mo (US$ 2.49/mo) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee | GB£ 2.49/mo (US$ 3.39/mo) - Save up to 70% off on 2-year plan + 30-day money-back guarantee | GB£ 3.66/mo (US$ 4.99/mo) - Save 61% With Exclusive 2-Year Plan + 4 Months Free |
PureVPN vs. ExpressVPN
When comparing PureVPN to ExpressVPN, PureVPN stands out with its affordable pricing and extensive server network. While ExpressVPN is known for its high-speed connections and robust security features, PureVPN offers a similar level of security at a lower cost.
PureVPN vs. Surfshark
PureVPN and Surfshark share many similarities, such as comparable pricing and a wide range of features. However, Surfshark offers unlimited simultaneous connections, which can be particularly appealing for large households or businesses. On the other hand, PureVPN’s Dedicated IP add-on gives it an edge for users who need more control and stability, especially when accessing restricted networks or services.
PureVPN vs. NordVPN
NordVPN is widely regarded for its advanced security features and extensive global server network. However, PureVPN competes effectively by offering similar security protocols, including WireGuard, at a more budget-friendly price point. PureVPN also provides better customization options with features like the Dedicated IP add-on, making it a versatile choice for both personal and business use.
Is PureVPN’s Pricing Competitive in UK in 2025?
Yes, PureVPN’s pricing remains competitive in 2025, especially for long-term plans. Offering a 2-year plan at just $2.14/month, it stands out as one of the most affordable options in the market. The 5-year plan is also quite attractive at $2.16/month, perfect for those seeking long-term savings. Even compared to other budget-friendly VPNs like Surfshark or Norton Secure VPN, PureVPN’s pricing holds its ground.
The service also allows for up to 10 simultaneous connections, which is more than what providers like ExpressVPN and CyberGhost offer. The 31-day money-back guarantee also provides a safety net for users who might want to test the service first.
Here is a breakdown of the pricing and plans in UK:
| Standard Plan | Price |
|---|---|
| 5-year plan | $2.16/month |
| 2-year plan | $2.14/month |
| 1-year plan | $3.99/month |
| Monthly | $12.95 |
PureVPN offers multiple monthly plans: the Standard plan, Plus plan, and Max plan, catering to different user needs.
For example, the Plus plan costs $3.33/month and includes additional security features like a password manager. The Max plan is priced at $4.07/month and offers the most comprehensive package, including dedicated IP addresses and advanced encryption.
Here’s a detailed comparison:
| Feature | Standard Plan | Plus Plan | Max Plan |
|---|---|---|---|
| Simultaneous Connections | 10 | 10 | 10 |
| Personal Privacy Manager (purePrivacy) | ❌ No | ❌ No | ✅ Yes |
| Password Manager (pureKeep) | ❌ No | ✅ Yes | ✅ Yes |
| End-to-End File Encryption (pureEncrypt) | ❌ No | ✅ Yes | ✅ Yes |
| Full-featured, High-Speed VPN | ✅ Yes | ✅ Yes | ✅ Yes |
| 2-year plan cost | $2.14/month | $3.33/month | $4.07/month |
Get PureVPN in UK Budget-Friendly Prices
Pure VPN Servers and Locations
PureVPN offers an impressive range of over 6500 servers across 65 countries, competing well with top VPN providers like NordVPN and ExpressVPN. NordVPN boasts over 6300 servers in 111 countries, while ExpressVPN offers multiple servers in 105 countries. This extensive server network makes PureVPN a solid option for global coverage.
Here’s a breakdown of PureVPN’s server distribution:
| Regions | Countries | Number of Servers |
|---|---|---|
| North America | United States, Canada, Bahamas, Barbados, Puerto Rico, Cayman Islands, and others | 1746 servers |
| Europe | United Kingdom, Netherlands, Belgium, France, Sweden, and others | 2992 servers |
| Asia | Japan, Singapore, India, China, Vietnam, Afghanistan, and others | 800 servers |
| Central America | Panama | 10 servers |
| South America | Brazil, Argentina, Chile, Bolivia, and others | 91 servers |
| Oceania | Australia and New Zealand | 350 servers |
| Africa | South Africa | 96 servers |
PureVPN offers both physical and virtual servers. Physical servers are located in the country they represent, while virtual servers might physically reside elsewhere but still provide an IP from the desired location. This can be helpful if the exact location you need isn’t available with a physical server.
PureVPN lets you easily select from recommended, recently connected, and favorite server locations, offering global choices and browsing options.
If you’re using the PureVPN Android app, you can filter servers based on your preferences such as Streaming, Internet Freedom, Security/Privacy, or File Sharing. If you can’t find a server in a country you need, you can always reach out to support and request it.
Moreover, PureVPN has introduced Quantum-Resistant servers in key regions like the US, UK, Australia, Canada, Germany, and the Netherlands. These servers use advanced encryption with quantum-resistant keys for enhanced security and privacy.
For more details on all physical and virtual servers, you can check PureVPN website
Get PureVPN in UK 6500 Servers in 78 Countries
Privacy and Security – Is PureVPN Safe in in UK?
PureVPN offers excellent security with AES 256-bit encryption, ensuring your data remains secure and nearly impossible to crack. It’s the best logless VPN in UK that prioritizes privacy, using strong security measures for optimal online safety.
In this PureVPN review in UK, I found that it supports advanced protocols like OpenVPN, IKEv2, and WireGuard, and operates from the British Virgin Islands, which is outside the 5, 9, or 14 Eyes Alliance jurisdictions, adding another layer of privacy protection.
PureVPN only collects essential connection data for service improvement, not personal browsing details. With a strict no-logs policy, your online activities remain completely private.
A commitment to user data protection and no-log practices.
Logging
Firstly, PureVPN is now based in the British Virgin Islands, having previously been headquartered in Hong Kong. The shift in 2021 has eased concerns regarding potential data privacy risks associated with Hong Kong’s political climate.
In the past, PureVPN was involved in an incident where they shared user data with authorities. In 2017, they helped the FBI catch a cyberstalker by linking email accounts to the same IP.
Following this, PureVPN overhauled its privacy policy to restore user trust. They now state they don’t log IP addresses, VPN session details, or browsing activities. Independent audits by Altius IT in UK (2018) and KPMG (2020) support these claims.
That said, PureVPN still retains basic user information like name and payment details, which is standard for most services. You can pay anonymously with cryptocurrency if desired. With their updated privacy measures, PureVPN now stands strong, rivaling top VPNs in the market.
PureVPN Protocols
PureVPN uses AES-256 encryption across all its tunneling protocols, which is the current industry standard. This level of encryption is trusted by governments, military, and organizations that handle sensitive data due to its complexity and the vast number of possible key combinations.
PureVPN also supports various tunneling protocols, each offering different benefits. You can choose the one that fits your needs directly from the options.
| Protocol | Feature |
|---|---|
| WireGuard | Fastest speed, highly secure |
| OpenVPN TCP | Slower speed, very stable and secure |
| OpenVPN UDP | High speed, less stable |
| IKEv2 | High speed, great for mobile devices |
| SSTP | Might work in China |
| L2TP/IPSec | Most outdated protocol |
I recommend using WireGuard for the best performance, which offers both speed and security. OpenVPN (TCP or UDP) is also a solid choice if you prioritize stability or security over speed.
Always-On Audit
In 2021, PureVPN became the first VPN to offer an always-on audit. Their agreement with KPMG International Limited means the auditing firm can conduct unannounced inspections anytime, ensuring that privacy and no-logs claims are genuinely upheld.
Most VPNs schedule audits, giving them time to prepare, but PureVPN’s approach ensures there’s no chance to clean up beforehand. This ensures that the service is fully transparent and that audit results can’t be manipulated.
When KPMG last inspected PureVPN, they found no issues with their no-logs policy, reinforcing their commitment to user privacy.
Get PureVPN in UK Comes with Military-Grade Encryption
Speed and Performance – Is PureVPN Super-Fast in UK?
PureVPN provides adequate speeds for most users despite the inherent slowdown due to VPN encryption, offering a balanced trade-off between speed and enhanced security. My comprehensive testing on US and UK servers across platforms like SpeedTest.net, TestMy.net, and Netflix’s Fast.com, including various protocol shifts, has consistently reaffirmed PureVPN’s reliability and robust service.
In my PureVPN review in UK, this VPN effectively countered ISP throttling, achieving 81 Mbps download and 63.25 Mbps upload on a 100 Mbps connection, with only a 19% speed reduction. Connection speeds varied by server distance, but traffic encryption and IP masking ensured minimal interference.
PureVPN provided fast speeds on its US servers.
I received these speeds on PureVPN’s UK servers.
Other Regions Speed Test Results
In my PureVPN review in UK, I conducted the PureVPN speed test in UK in different countries, including Australia, Canada, the Netherlands, France, Russia, Spain, and UAE. Here are the results I got:
| Server Location | Download Speed | Upload Speed | Ping |
|---|---|---|---|
| Australia | 76.75 Mbps | 86.84 Mbps | 131 ms |
| Canada | 54.73 Mbps | 97.09 Mbps | 253 ms |
| Netherlands | 86.75 Mbps | 81.25 Mbps | 160 ms |
| France | 90.84 Mbps | 78.84 Mbps | 128 ms |
| Russia | 81 Mbps | 63.35 Mbps | 163 ms |
| Spain | 9.93 Mbps | 6.20 Mbps | 365 ms |
| UAE | 78.5 Mbps | 23.17 Mbps | 446 ms |
Overall, PureVPN delivered decent speeds for Netflix streaming (HD and 4K Ultra HD), torrenting, fast browsing, and basically everything that PureVPN is used for.
Get PureVPN in UK 6500 Servers in 78 Countries
Is PureVPN Fast for Gaming in UK?
No, PureVPN is not the best option for gaming in UK if you need a smooth experience.
PureVPN can be used for gaming, but there were noticeable lag spikes, even with the closest server. Compared to VPNs like ExpressVPN and NordVPN, PureVPN had more lag, making fast-paced games less enjoyable.
For cloud gaming services like GeForce Now or PS Now, high ping was also an issue, causing input lag and making gaming frustrating.
Streaming – Is PureVPN Good for Streaming in UK?
Yes, When it comes to the best VPN for streaming in UK, PureVPN is a solid choice, capable of unblocking popular platforms like Netflix, Hulu, and BBC iPlayer. During my tests, PureVPN worked smoothly with these services, although there is still room for improvement, especially compared to other top VPNs for streaming. Platforms like Max and Amazon Prime Video were also easily accessible.
PureVPN also offers a dedicated app for Apple TV, enhancing the streaming experience. For those looking to balance speed and security, PureVPN’s Proxy Control feature allows you to access geo-restricted content without encryption, which could help boost your streaming speeds.
Does PureVPN work with Netflix?
Yes, I had no issues unblocking the US Netflix library on my first attempt. Additionally, PureVPN successfully unlocked the Japanese Netflix library without any problems.
However, it struggled to unblock the French and German Netflix libraries. This isn’t necessarily PureVPN’s fault, though. Netflix has a region-switching policy within the EU, which makes it take longer to update the library when connecting from one EU country to another.
As a result, you may still see content from your original location. This delay is mainly due to Netflix’s policy, but your experience could also depend on the server, tunneling protocol, or browser used.
I used PureVPN’s Phoenix server to easily unblock US Netflix and stream content seamlessly.
Does PureVPN Unblock Other Platforms?
I was pleasantly surprised when PureVPN successfully unblocked BBC iPlayer. The connection remained stable, and I didn’t experience any buffering, even during peak usage times. This shows that PureVPN’s servers can handle high traffic without major slowdowns.
Accessing geo-restricted content on YouTube TV was also straightforward and hassle-free, which is great but expected since most VPNs handle this service well.
Overall, PureVPN provides a decent range of streaming platform access, but expanding the number of unblocked services would make it even more appealing.
Get PureVPN in UK Offers Streaming-Optimized Servers for All VoDs!
Torrenting – Is PureVPN Good for Torrenting in UK?
Yes, PureVPN is a good choice for torrenting, offering several compelling reasons. It provides good speed, ensuring fast and efficient downloads. PureVPN follows a privacy-focused logging policy, which means it does not keep any logs of user activity, enhancing anonymity and security. It offers a wide selection of P2P-optimized servers designed to provide optimal performance for torrenting activities.
During the PureVPN torrenting test, the VPN demonstrated consistent performance without disruptions, maintaining a download speed of 2.0 Mb/s and an upload speed of 0.2 kB/s. This indicates its reliability and ability to handle torrenting activities smoothly.
I experienced decent torrenting speeds using PureVPN’s New York server.
For more information on torrenting, check out my torrenting guide in UK.
Get PureVPN in UK Offers Safe Torrenting and P2P
Device Compatibility With Pure VPN in UK
PureVPN supports a wide range of popular operating systems, making it compatible with Windows, Mac, Android, and iOS devices. Whether you use a computer, smartphone, or tablet, PureVPN has you covered. Its compatibility across multiple platforms ensures that you can enjoy secure and private browsing on your preferred device.
You can also set up the VPN with popular streaming devices without any problems even the lesser-known ones too. I could easily use the PureVPN Firestick combo. For other streaming devices like Android TV, and Roku, you can configure PureVPN on a router in UK, as these streaming devices have no support for native VPN apps.
My best experience was installing PureVPN on Apple TV in UK since the VPN offers a native app. Thanks to the app, I could secure my device and continue exploring my favorite shows on Apple TV without any issues. All you need to do is install the VPN on your Apple TV through the Apple TV App Store and connect to any nearby servers to make the best of your experience.
How Do I Install PureVPN in UK?
Here is how to install PureVPN on your gadget:
- Visit the PureVPN website and select your subscription plan.
- Download and install the app for your operating system.
- Launch the app and enter your login credentials.
- Choose a server location or use the Quick-Connect” feature to start browsing securely.
Note: you can get full information on downloading PureVPN for all devices in UK here.
PureVPN on Windows
Installing PureVPN on Windows was a simple and quick process. After downloading the file, installing it, and logging in, I found the Windows version quite user-friendly, even though its interface is a bit basic. It supports protocols like WireGuard, OpenVPN (TCP and UDP), and IKEv2. You can choose your preferred protocol and toggle features like the kill switch and auto-connect.
Most features are accessible through the menu on the left, where you’ll find the Dashboard and the Locations list.
PureVPN for Windows also offers useful features like Dark Mode for low-light environments and the Remove My Data option, which lets you easily delete your data from PureVPN’s servers. The Tracker Blocker helps stop online tracking, and the Residential Network ensures more reliable connections by using residential IP addresses to avoid blocks.
Navigating the Locations menu, I could effortlessly connect to one of the 6500+ servers. It’s as easy as clicking the globe icon and selecting your desired location. Within a few clicks, I was ready to enjoy all the benefits of PureVPN.
My experience with PureVPN’s Windows app was flawless, offering stable connectivity and ease of use
Get PureVPN in UK on Windows Compatible with All Major Platforms!
PureVPN on macOS
The macOS version of PureVPN is quite similar to the Windows app, though it lacks the ping display next to servers, which is a bit disappointing. The app supports WireGuard, IKEv2, and L2TP/IPSec protocols for secure connections.
The menu layout is also identical to the Windows version, with easy access to features like Dashboard, Locations, Remove My Data, and Password Manager. The Preferences section is conveniently located at the bottom left of the screen. Just like on Windows, the macOS app includes Tracker Blocker and Residential Network features for enhanced security and privacy.
Overall, the macOS app is sleek, straightforward, and user-friendly, making navigation a breeze.
PureVPN works seamlessly on macOS, providing smooth and secure connectivity.
Get PureVPN in UK on MacOS Compatible with All Major Platforms!
PureVPN on Linux
The Linux version of PureVPN is quite different from the others, relying on the Command Line Interface (CLI), which is better suited for users with more technical experience. This setup is typical for many Linux VPNs. It supports both WireGuard and OpenVPN (TCP and UDP) protocols.
For ease, PureVPN also offers a Graphical User Interface (GUI) app for Linux, which makes it simpler to manage settings, especially on Ubuntu. It includes handy features like auto connection, an internet kill switch, and protocol support for both TCP and UDP.
Additionally, the Linux version has a Connect to Fallback feature, which automatically connects to the next best server if your preferred one is unavailable. Overall, the app is minimal, easy to use, and shares similarities with the Windows version.
PureVPN’s Linux interface offers a simple, streamlined design for easy server selection.
Get PureVPN in UK on Linux Compatible with All Major Platforms!
PureVPN on Android
The Android app for PureVPN is definitely the most feature-packed. It offers various server modes such as Stream, Internet Freedom, Security/Privacy, and File Sharing, alongside split tunneling and options for NAT or non-NAT networks. You can also switch between dark and light themes, which I found useful.
The app includes handy tools like a tracker blocker, a Remove My Data feature, and a password manager. The user interface has been updated to closely resemble the desktop version, making it feel more uniform across devices.
For protocols, the Android app supports WireGuard, IPSec, and IKEv2, and switching between them was quick and seamless in my experience.
PureVPN’s Android app offers a wide range of features for seamless connectivity.
Get PureVPN in UK on Android Compatible with All Major Platforms!
PureVPN on iOS
The PureVPN iOS app is quite similar to the Windows version in terms of design and functionality. It supports WireGuard, OpenVPN (TCP and UDP), and IKEv2 protocols. While it’s simpler than the Android app, that’s typical for iPhone VPN apps. Despite this, all the core features are still available on iOS.
When I tested the PureVPN iOS app, I appreciated its sleek design. The connection button is less prominent compared to the Android version, giving it a cleaner look. The top-right menu button gives quick access to Locations, Notifications, and Settings.
In the Settings menu, you can easily set up automatic reconnections, customize server preferences, and run speed tests. Switching between protocols using the Connection Protocols menu is smooth and effortless.
PureVPN is fully compatible with all iOS devices for seamless connectivity.
Get PureVPN in UK on iOS Compatible with All Major Platforms!
PureVPN Premium Features
PureVPN Premium offers advanced features to improve your online security and privacy, giving you more control over your internet activities.
PureKeep
PureKeep is a password manager that helps you create and store strong passwords. It also includes a cloud app to encrypt files, photos, and videos.
Kill Switch
The Kill Switch keeps your information safe by disconnecting your internet if the VPN drops, ensuring your IP address and browsing activities stay private.
Split Tunneling
Split tunneling lets you choose which apps use the VPN and which don’t, available on Windows and Android. This helps manage bandwidth by keeping some traffic encrypted while other apps use your regular network.
Port Forwarding
Port forwarding allows you to connect to devices within your local network from outside for $1.49/month. It’s useful for gaming servers, hosting websites, and accessing remote devices.
Obfuscation
Obfuscation hides VPN traffic, making it look like normal internet traffic. This helps you bypass strict network restrictions and enhances privacy.
PureVPN Upgrade Options
PureVPN offers additional features like dedicated IP, port forwarding, multi-login for more devices, dedicated servers, and residential network options for better performance and fewer connection issues.
Customer Support & Reliability – How Do I Contact PureVPN in UK
PureVPN‘s live chat support is accessible around the clock and displays exceptional dependability. Even with solid service, issues can arise, and you’ll want assistance quickly. Here’s how PureVPN’s support system works:
| Support Options | Available |
|---|---|
| 24/7 live chat | ✅ Yes |
| ✅ Yes | |
| Phone line | ❌ No |
| Guides or articles | ✅ Yes |
| FAQs | ✅ Yes |
| In-app chat bot | ✅ Yes |
If you encounter an issue, you can head over to PureVPN’s support page for help with setup, troubleshooting, or FAQs. You can also submit a support ticket if needed, but you’ll need to log in first. I also tested the 24/7 live chat option. After entering my name and email, a helpful agent connected with me in less than a minute.
PureVPN’s customer support resolved my queries promptly.
Get PureVPN in UK Comes with a Vigilant Customer Support
PureVPN Review Reddit in UK
While conducting my research, I came across a few PureVPN reviews on Reddit as well. Look at one of these PureVPN reviews that spoke from the heart.
Can I use PureVPN in Ubuntu?
Yes, you can use PureVPN on Ubuntu. A user shared their experience of using PureVPN’s brand new GUI-based app. The setup is available on PureVPN’s website if you want to download it. The user compared how the services have improved over the years. They talked about the user interface:
Per the PureVPN refund reviews, they also went on to express appreciation for PureVPN’s refund policy and their experience with it.
Overall, I believe there was some bad blood between users and PureVPN in the past, but let bygones be bygones. The VPN has hugely improved its services and won the hearts of many users around the globe.
Users Feedback on PureVPN in UK
PureVPN receives positive feedback on Trustpilot for its reliable customer support, with users often praising the team for quickly resolving connection issues, login problems, and assisting with purchases. The 24/7 live chat feature is highlighted as particularly helpful, offering prompt assistance and seamless troubleshooting for many users.
On the negative side, several users report issues with the VPN’s stability, particularly in regions with strict internet restrictions. Complaints about slow connection speeds, inconsistent service, and difficulties obtaining refunds have also left some customers feeling frustrated and dissatisfied with their experience.
Is PureVPN Any Good?
Yes! PureVPN is a trusted VPN with plenty of features. It has a wide server network in many countries, letting you access content globally.
It offers strong encryption, ensuring your privacy. Plus, PureVPN includes split tunneling, a kill switch, and dedicated IPs for more control.
Note: There have been concerns about PureVPN’s logging policy. In the past, they logged user data and cooperated with authorities. However, they’ve since updated their policy to be more privacy-focused.
Despite this, PureVPN is still a good choice if you want a VPN with lots of servers and advanced features.
What Updates Have Been Made to PureVPN Recently?
PureVPN has made some cool updates to make your online experience safer and better:
- Better Privacy Policies: Now officially no-log, which means they don’t keep track of what you do.
- Residential IP Add-On: Extra security for your online activities.
- Award-Winning VPN: PureVPN won the Best VPN Award for 2025.
- Always-On Audit by KPMG: KPMG checks PureVPN all the time to keep them honest and transparent.
These updates show PureVPN’s commitment to keeping your privacy and security safe. The new Residential IP add-on means even safer browsing, and the KPMG audits help build trust. That’s why PureVPN is one of the most trusted VPNs out there!
Looking for Alternatives? Check out the next section to see other great VPN options that might work for you.
Alternatives to PureVPN in UK
In case you’d like to explore other VPN options, refer to these VPN reviews:
- ExpressVPN review in UK – Fast, secure VPN with strong privacy protection.
- NordVPN Review in UK – Top-notch encryption with extensive global server coverage.
- Mullvad VPN Review in UK – Privacy-first VPN with anonymous sign-up process.
- PrivateVPN Review in UK – Simple, budget-friendly VPN with reliable security.
- CyberGhost VPN Review in UK – Easy-to-use VPN focused on streaming and privacy.
- Surfshark Review in UK – Unlimited device connections with budget-friendly pricing.
FAQs: PureVPN Review in UK
Does PureVPN work in China?
Yes, PureVPN is expected to work in China, thanks to its support for the SSTP tunneling protocol, which can bypass the Great Firewall. However, performance may vary depending on the region and specific circumstances, so it’s recommended to check how well it suits your needs in restricted areas like China.
Can PureVPN be trusted in UK?
Yes, PureVPN can be trusted in UK. They have a strong reputation in the industry, providing secure and reliable VPN services. With a track record of prioritizing user privacy and implementing robust security measures, PureVPN has gained the trust of many satisfied customers.
Is PureVPN a Chinese company?
No, PureVPN is not a Chinese company. PureVPN is based in Hong Kong, which is a Special Administrative Region of China but operates independently with its own legal framework and regulations. It is important to note that being based in Hong Kong does not necessarily make a company Chinese-owned or operated.
Is PureVPN better than NordVPN?
No, unfortunately, NordVPN offers better features than PureVPN overall. According to our PureVPN vs NordPVN review, the latter takes the upper hand due to faster speeds, better apps, more servers, and a risk-free money-back guarantee.
Is PureVPN good for Netflix in UK?
Yes, PureVPN is good for Netflix in UK. It has dedicated servers optimized for streaming, allowing users to bypass geo-restrictions and access a wide range of Netflix libraries from different countries. With its reliable performance and strong encryption, PureVPN ensures a smooth and secure streaming experience for Netflix users.
Does PureVPN collect data?
Yes, PureVPN does collect some data. While the company claims to have a strict no-logs policy, there have been instances in the past where user data was logged and provided to law enforcement agencies. However, PureVPN has made efforts to improve its privacy practices and has updated its policy to be more transparent and focused on user privacy.
Will PureVPN slow my speeds down?
Yes, PureVPN can potentially slow down your internet speeds due to the encryption and routing processes involved in the VPN connection. The impact on speed can vary depending on factors such as your internet connection, the distance to the VPN server, and server load.
It aims to optimize its network for fast and reliable connections, but some speed reduction is expected when using any VPN service.
Is PureVPN legal in UK?
Yes, using PureVPN is legal in most countries where VPN services are permitted. However, it’s essential to ensure that VPN usage complies with your country’s regulations before setting one up for the first time. Always verify local laws to avoid any potential legal issues.
Final Verdict
PureVPN review in UK balances security, affordability, and usability. It has improved its privacy policy, features strong encryption, and provides good speeds for browsing and streaming. The user-friendly interface and 24/7 support make it reliable for most users.
Drawbacks include occasional slow speeds and lag, especially with distant servers. Despite this, PureVPN offers good value for its price and remains a solid option in 2025.
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