PrivateVPN Review 2019 – Is it Really Private? (WARNING)
Almost all VPN providers boast about their superior privacy features and optimum speed. However, only best VPN services deliver while others falter.
PrivateVPN is a simple VPN service that strives to keep hackers and cybersnoopers away from your online activities. It also promises to unblock Netflix, Hulu and Amazon Prime.
This PrivateVPN review explores how good PrivateVPN is on these promises.
|Servers||2000+ in 140 countries||100 servers in 60 countries|
|Compatibility||Windows, Mac. Android, iOS, Routers,|
Gaming Consoles, and Smart TVs
|Windows, Mac, iOS, and Android|
|Jurisdiction||Hong Kong||Based in Sweden (14-eyes country)|
|Logging Policy||Zero Log||Zero data logging policy|
|Customer Support||Live Chat, FAQs, Email, Setup Guides, Contact Us||24/7 live chat|
|Trust Pilot Score||9.5||9.5|
To look out for an experienced VPN such as PrivateVPN, look out for in our VPN Reviews 2019.
PrivateVPN Review: Synopsis
Based in Sweden, PrivateVPN offers an online privacy solution that is decorated with advanced security tools.
Although it is not cheap, the VPN offers relatively inexpensive rates for its services.
12-month pricing plan stands tall amongst the rest with a variety of payment options. Meanwhile, with 80+ servers in 57 countries, it has decent server coverage.
PrivateVPN is an impressive VPN service but there are others well-rounded providers in the industry.
So, you might be wondering:
Is this VPN worth my hard-earned money?
Well, read on to find your answer.
- Free Trial
- Zero logging
- Only 48 servers in 30 countries
- 7-day Money-back guarantee
- Unlimited bandwidth and speed
- AES-256 bit encryption keys
- Compatible with Mac, iOS, Windows, Linux, Android
- PrivateVPN offers dedicated servers that allow digital nomads to download torrents securely
- User-friendly interface
- Live Chat
- More servers could be added
- Live Chat is not available 24/7
PrivateVPN Pricing and Plans
PrivateVPN offers its services through these three pricing plans:
One has to appreciate PrivateVPN pricing policy. The competitive rates here are enough to entice customers who may be in two minds about the service.
More so, the price tags here easily surpass PureVPN and HideMyAss, while also beating ExpressVPN and IPVanish for discount rates.
When it comes to payment methods, PrivateVPN offers the most popular payment options. Writing this Private VPN review, I found that the VPN offers PayPal, credit cards (VISA, MasterCard, American Express), and Bitcoin.
Underneath the 3 payment options, it also offers trial code/promotional code option that could get PrivateVPN users a small discount.
However, promotional codes can only be retrieved at the time of promotional campaigns run by the VPN provider. Currently, it offers 25% discount, which is not bad, considering its overall price tag.
Money Back Guarantee
PrivateVPN refund period extends to 30 days. New customers can cancel the subscription before the 30th day to get their payments back.
Although 30 days refund window is the industry standard these days, it is good that PrivateVPN is matching up to other VPN providers.
But what really makes this VPN compelling is the PrivateVPN free trial that lasts for 7 days. It gives enough idea about the overall reliability of the service.
You can get this trial by emailing the provider at email@example.com.
Although at the first glance, this VPN seems rather simplistic. However, there are some handy security features arming it against online threats.
DNS and IPv6 Leak Protection
Equipped with DNS and IPv6 leak protection, this VPN keeps you safe at all times. It keeps a tight grip on your connection to stop any leaks that might giveaway your identity.
Without a doubt, these two features take your online privacy to new heights.
PrivateVPN Kill switch
Cybercriminals count on your neglect to achieve their nefarious goals. As it happens, the VPN connection often drops and Netizens continue to browse without realizing something is wrong.
This is where the kill switch comes in. It kills your internet whenever the VPN fails to remain connected.
And with PrivateVPN, this feature is enabled by default.
Because a simple kill switch is not enough. Application Guard allows you to configure which application should be terminated when a VPN connections drops.
It is a useful tool that can be customized according to your preference.
No good VPN review is complete without a straightforward and an unbiased speed test.
The test for this VPN was disappointing as the speed dropped by more than a half.
Speed without PrivateVPN:
Speed with PrivateVPN:
With the speed dropping by 15 Mbps, this VPN does not boast blazing fast connection speed.
PrivateVPN is aptly equipped to deal with online threats of different. The VPN has following tools in its arsenal to thwart skilled hackers, sly phishers and snoopy government agencies.
- Kill switch
- IPv6/IPv4 leak protection
- DNs/WebRTC leak protection
- Obfuscation (StealthVPN)
PrivateVPN Server List
PrivateVPN has 80+ server locations that are present in 57 countries including the US, UK, Canada, and Australia.
Despite the low server count, the VPN does well to cover important geographical locations. You can use PrivateVPN servers to access variety geo-locked content.
Before purchasing PrivateVPN, you may want to check if the product has been restricted in some countries. For instance, PrivateVPN is inaccessible in China thanks to the Great Firewall (GFW).
So, if you want to connect PrivateVPN in China, you might want to consider connecting through L2TP VPN.
How Good is PrivateVPN’s Customer Support
PrivateVPN has a self-service center that offers free support to its users in the shape of ‘Frequently Asked Questions (FAQs)’ and ‘Getting Started’ options. These links would direct users to video tutorials regarding VPN installations and troubleshooting.
If you still feel you require personal assistance, then you may leave a message along with your email address, while the customer support team will contact you shortly.
PrivateVPN fails to accommodate users who require instant information involving their VPN. We still feel PrivateVPN needs to add forums where users can share their experiences with the service.
Live Chat Support
You wouldn’t find live chat support on the list, but hanging in a vertical position to the left-hand side of the website. It has been positioned in a way where users may find it difficult to locate at first attempt. That said, Live Chat does not offer support for 24 hours. It means that you wouldn’t get any help from customer support staff at early mornings or late evenings.
If you find PrivateVPN not connecting in the middle of the night, you are on your own.
FAQs answers four different types of questions that include ‘General Questions’, ‘PrivateVPN Questions’, ‘Subscription Questions’, and ‘Troubleshoot Questions’. It’s a great place to start if you are looking to resolve general queries.
In this option, you can see PrivateVPN has shared assistance on how to install PrivateVPN app onto your device including video tutorials. We were pleased to see the content details under this section which conducting PrivateVPN review, as not many providers offer such illustrious setup guides.
Lastly, you can use the Contact Us form to get in touch with PrivateVPN support. This option requires your Name, Email Address, and Message to send it to their customer support department.
PrivateVPN is compatible with many platforms including Windows, Mac, Android, iPad and Linux. PrivateVPN does provide a detailed guide on installing VPN on Routers, for proxy use, and OpenVPN. The best part about PrivateVPN is that it offers exclusive apps and software as well. This way, subscribers can use the service with ease, without manually configuring the VPN.
For this PrivateVPN review 2019, I took its Windows software for a test drive. The installation process of PrivateVPN Windows’ client does not take long, as in few minutes you can access the internet using PrivateVPN. After completing the installation process, PrivateVPN prompts to close your system before using. However, it still worked fine when we avoided restarting the system.
Furthermore, the software itself is lightweight and does not cramp up your system usage. As for its user interface, I found the Windows client clean and clutter free. You can find all the options easily and connect to any server is just a two-click process.
The Mac client sports the typical PrivateVPN outlook with an eye-catching interface. It utilizes an OpenVPN protocol along with AES/GCM cipher.
Unlike the Windows version, this client does not come with an in-built kill switch. But you can deploy one with pf, a command line tool. The clients also lacks a DNS leak protection tool.
PrivateVPN’s android app shields your device on public Wi-Fi against barrage of threats. It also makes online privacy attainable with a single tap.
The app itself is intuitive and works smoothly on Android 4.0.3 and above. You can download the app from Google Play. You can also disclose top 7 VPNs by following the guide on top VPN for Android.
Available on iTunes, the iOS app of this VPN has a similar design to its Android cousin. The app is easily navigable and has a single tap connection feature.
VPN routers have myriads of advantages. They can secure multiple devices, including the ones that are incompatible with VPNs on their own.
Take gaming consoles for instance, they usually do not support VPN but can be protected from VPN router.
Following are the router devices that work with PrivateVPN:
- ASUS RT models
Speaking of QNAP, if you’re curious as to how it all works or how you can set it up with your VPN, make sure you through our QNAP VPN setup guide.
You can configure the VPN on router by following the PrivateVPN router setup guide on provider’s website.
PrivateVPN website provides step-by-step tutorials along with video tutorials for all operating systems and devices. For Windows alone, it offers a tutorial guide for PrivateVPN App, IKEv2, L2TP, and PPTP.
PrivateVPN goes one step ahead than other VPN providers as it aims to help its users through Remote Control. It asks for users to download Team Viewer, provide the company with your Team Viewer Password, and they will do the rest. PrivateVPN customer support staff will directly download the file onto your device.
However, in our PrivateVPN review, we feel it is a bit risky to give someone access to your computer, let alone through Team Viewer. PrivateVPN setup guide isn’t that hard to process when you have a video tutorial.
A trip to PrivateVPN review made it evident that PrivateVPN setup file takes around 5 minutes tops for installation depending on your internet connection. It is a smooth sailing onwards and doesn’t prompt much with pop-up boxes. It requires your ID and Password and connects instantly.
Protocols offered by PrivateVPN
PrivateVPN provides access to 5 protocols including OpenVPN (UDP and TCP), L2TP, IPsec, PPTP, and IKEv2.
This should be your first choice since it provides various authentication methods and secure SSL/TLS protocol. However, it does not support many devices. You can use OpenVPN with UDP or TCP port:
- OpenVPN over TCP: It could be termed as the most reliable VPN protocol in the entire bunch. It prevents most severe of cyber-attacks while protecting your data, incomplete download errors and website failures.
- OpenVPN over UDP: It may be the fastest connection than TCP, but does not have an error correction features that prevents website failure. This connection is good for online streamers or gamers because it works without interruptions.
L2TP alone is a bad choice, as it does not offer a strong encryption. However, combined with IPsec, it provides greater security than PPTP. IPsec is a high level of end-to-end security and is frequently used in most mobile devices. But remind you, it can easily be blocked by firewalls, so bad choice when using it for China.
It may be the oldest protocols available, but it works seemingly well with current systems. However, it not recommended due to various security issues. You can still use PPTP for streaming videos, but it is not a good option for securing your data or identity.
This protocol is recommended for newer mobile devices because it is highly secure and uses mutual authentication.
PrivateVPN provides AES-256 encryption with 2048-bit DH key. To say the least, AES (Advanced Encryption Standard) is the strongest encryption algorithm available to date. It is referred to as military grade encryption and keeps your data safe from hackers. This encryption is offered on all PrivateVPN’s pricing plans, which is a plus point in our PrivateVPN review.
Can you use PrivateVPN for Netflix?
Netflix is one of the leading online streaming services in the world. It offers various content for streaming, ranging from popular TV shows to movies. However, the content library of Netflix is not equally distributed across the globe. Viewers in Singapore will have a different Netflix library compared to viewers in the United States. This content gap leaves many users in disparity, and to gain access to their favorite content, many use a VPN service.
That being said, not all VPN services work with Netflix after a crackdown on various providers last year. Fortunately, PrivateVPN is working error free in accessing various Netflix libraries.
Following are the PrivateVPN Netflix servers that help you truly unlock the streaming service.
- USA – Buffalo
- USA – New York City
- UK – London 1
- UK – London 2
- France – Paris
- Denmark – Copenhagen
- Finland – Helsinki
- Germany – Frankfurt 1
- Norway – Oslo
- Poland – Warsaw
- Sweden – Kista
- Sweden – Stockholm
- Switzerland – Zürich
You can also check our Best VPNs for Netflix 2019 Guide for more options.
Can I use PrivateVPN for Torrenting?
Back in the days, Netizens used torrents without a worry in the world. Alas! The times have changed.
Nowadays, every country beneath the sun is making laws to stall torrenting. And this not it. Hackers have made torrent streams a hunting ground for their malicious activities.
The only way to torrent safely now is through a VPN. However, many VPN services after coming under the fire from copyright agencies have abandoned the torrent lovers.
In this bleak scenario, PrivateVPN stands head and shoulders above the rest of providers. The VPN allows torrenting through its UK servers.
PrivateVPN Firestick Review
Firestick is taking the streaming world by storm. Binge-watchers from all over the globe are using this device to stream entertaining content from Netflix, Hulu and Amazon Prime.
But like most streaming mechanisms, Firestick too is afflicted by perverted and discriminatory geo-restrictions.
Using PrivateVPN on Kodi
For serial streamers, Kodi is nothing short of a gift from God himself. With myriads of add-ons, Kodi has transformed video streaming for the better.
But with great content library comes annoying geo-restrictions. Of course, this is where a VPN becomes absolutely necessary.
PrivateVPN is easy-to-install on Kodi and it works seamlessly to unlock plethora of video content.
There are other VPNs that work tremendously well on Kodi. Find out how to use VPN with Kodi.
There is no problem collecting IP address, but logging your traffic does matter. But since PrivateVPN doesn’t save any logs, you are secure to roam the internet freely.
PrivateVPN also justifies the use of collecting visitors’ information on its website for creating their account after registration. As a result, PrivateVPN is able to identify users and communicate accordingly.
A key point revealed during PrivateVPN review was the provider’s base of operations. In Sweden, there are no mandatory data retention laws. What it means is that your data is safe at all times, as there are no regulations demanding the storage of consumer information.
Alternatives to PrivateVPN
If for any reason, you did not like this VPN’s offerings than there are many other fishes in the sea. I recommend that you read the following VPN reviews.
- ProtonVPN review
- Turbo VPN Review
- Ivacy Review
- Avast VPN Review
- SurfShark review
- Windscribe VPN review
- AVG VPN review
- Perfect Privacy review
- ExpressVPN Review
- Private Internet Access Review
PrivateVPN Review Reddit
Redditors take a no holds barred approach to VPN services. Hence, it is important to search up this for forum for some honest PrivateVPN reviews.
The VPN unblocks Netflix as claimed by this subscriber.
Meanwhile, some users have a different experience with Netflix on this VPN.
Overall, reddit seems to have good things to say about the VPN in discussion. Although there are some complaints here and there, you won’t many perfect private VPN service reviews on the site.
PrivateVPN performance is exceptional and without a doubt worth your money. However, seeing the number of servers in the country, one might think they could have done better. The PrivateVPN app is user-friendly and is compatible with most devices and operating systems.
While viewing the pricing plans of the VPN, it was great to see the PrivateVPN discount code of 25%. Interaction with customers is the key and the company might improve with 24 hours Live Chat system. Despite these facts, I will end this PrivateVPN review by recommending the service to online privacy seekers.