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Digital privacy is talk of the town. Due to the recent controversies and data scandals, more and more users are realizing the dangers present on the web.

However, there is little knowledge among the masses about the efficacies of different VPN services.

This is why; it is important to keep the netizens informed about different digital privacy providers.

My TunnelBear vs PIA review aims to educate the users on the strengths and limitations of these services. You should also check this VPN chart where I have provided comparisons of more than 50 providers.



Users must check background of a VPN before to make sure that they are not being duped. To be precise, they should examine the jurisdiction of a VPN to see if a VPN is based in a privacy-friendly country.

TunnelBear is a Canada based while Private Internet Access (PIA) is based in its neighboring USA.

Both countries are the part of the five eyes. Five eyes or FVEY is an alliance of five countries that spy on their citizens and share their information among each other.

Therefore, the two services are equally compromised about their respective jurisdictions.

  • Based in: United States
  • Jurisdiction: Five eyes
  • Based in: Canada
  • Jurisdiction: Five eyes


Winner: Both providers have to follow data retention laws.



Many VPN offer strong features along with fantastic service but they are simply unaffordable for the netizens. In this case, they are practically useless. Hence, a VPN should try its best to offer reasonable prices.

TunnelBear can be categorized as a cheap VPN. It is available for $4.99 a month through its annual package. In addition, you can buy can avail this service for a month by paying $9.99.

However, PIA bests TunnelBear as a cheaper VPN with the price of $3.33 a month on its annual package.

  • One month: $9.99
  • One year price: $4.99 a month
  • Does not offer two year plan
  • One month: $6.95
  • On year: $3.33 a month
  • Two year: $2.91 a month


Payment Method

TunnelBear allows multiple methods of payment. Most notably, it allows anonymous payments through the cryptocurrency Bitcoin.

In comparison, PIA accepts payment through numerous ways. It accepts way more anonymous and non-anonymous payments than TunnelBear.

  • PayPal
  • Credit Cards
  • Bitcoin
  • Does not offer Bitpay payment option
  • Does not offer Mint payment option
  • Does not have enough cryptocurrencies option
  • PayPal
  • Credit Cards
  • Bitcoin Cash
  • Bitpay
  • Mint
  • Numerous Cryptocurrencies


Winner: PIA is a winner.



Extensive sever coverage is essential for VPN service. This is because many of us utilize VPN for bypassing geo-blocked content.

TunnelBear provides 354+ servers from around 20 countries. Comparatively, PIA has 3500+ servers scattered through 30 countries.

Suffice to say, TunnelBear vs PIA comparison for servers is not even a competition. PIA is a clear winner here.

  • 354 servers
  • 20 countries
  • 3500+ servers
  • 30 countries


Winner: PIA is a winner.


See how PIA VPN compares with other providers:



My TunnelBear vs PIA review learned that both of these services are available on multiple platforms. However, PIA is compatible with routers and TunnelBear does not provide such convenience.

  • Windows
  • Mac
  • Android
  • iOS
  • Chrome
  • Firefox
  • Does not offer apps for Routers
  • Windows
  • Mac
  • Android
  • iOS
  • Chrome
  • Firefox
  • DD-WRT, Tomato, PfSense routers


Security & Privacy

The core function of a VPN is to protect the users from digital threats. This cannot be achieved without an effective combination of potent security tools.

To secure their users from online ghouls, both TunnelBear and PIA offer several unique features.

  • Does not offer ad tracker or malware tracker
  • Does not offer SOCKS5 proxy
  • OpenVPN and IKEv2
  • AES 256 bit encryption
  • Ad, tracker and malware blocker
  • SOCKS5 Proxy
  • OpenVPN, PPTP, L2TP/IPSec
  • AES 256 bit encryption


The above information shows that PIA has more tools in the box to safeguard your online activity. With more protocol options and a malware blocker, PIA has the means to defend you on the mean streets of the internet.

Winner: PIA is a winner.


Money Back Guarantee/ Refund Policy

To ensure maximum customer security, almost all VPN service offers a money back guarantee. It works as a sort of assurance to the users that they are not being deceived.

TunnelBear only provides refund at its own discretion. There is no specific length of time in which customers can get their money back. In contrast, PIA offers refund within the first 7 days of the purchase.

  • No money back guarantee
  • 7 days money back guarantee


Winner: PIA is a winner.


Customers Review

VPN users can be extremely blunt in their criticism of what they perceive as a below par service. Nonetheless, they do not hold back the praises when a VPN meets their experience.

When I wandered around the murky world of social media, I found diverse opinions of both of these services.

  • Many users recommend the service
  • Some users criticize the refund policy
  • Has a fair share of critics on reddit
  • Has vocal supporters


Winner: PIA is a winner as it has strong presence on social media.


Logging Policy

Logging policy of a service outlines its procedure related to customer data. Some VPNs retain bits of user data while others keep no logs whatsoever.

Fortunately, TunnelBear and PIA both do not store customer logs. Hence, what you do while using this service remains a secret.

  • Keeps no logs
  • Keeps no logs


Winner: There is no clear winner.


Customer Support

A good customer support goes a long way in providing a good VPN experience. This is because VPN users require help in variety of things. Sometimes they need assistance in configuring a service while on other instances they have general queries.

The TunnelBear vs PIA match for the customer support can be declared as a draw. Both services provide somewhat similar support options to the customers.

  • FAQs
  • Articles
  • Email Ticketing
  • FAQs
  • Knowledgebase/Articles
  • Email Ticketing


Winner: Private Internet Access is a winner.


Torrent and P2P Support

Torrents and other P2P applications provide a convenient way of sharing content. However, you cannot have your cake and eat it too. Torrenting seems harmless but it can be detrimental for your online security.

While torrenting, your IP address is exposed to numerous strangers. Moreover, as you may know, that is not a good thing.

Therefore, VPN services like TunnelBear and PIA can provide you a safe torrenting experience. However, just keep in mind that both these VPNs discourage downloading copyrighted content.


  • Discourages downloading copyrighted content
  • Discourages downloading copyrighted content


Winner: Both providers do not endorse P2P activities. Therefore, you should not opt both these services.


PIA Outdoes TunnelBear

With more servers, additional protocols and better compatibility, PIA has a clear edge over TunnelBear. Moreover, PIA has a 7 days refund policy while TunnelBear offers none.

Hence, my TunnelBear vs PIA review concludes that the latter is much more capable than the former.

Do you agree with my verdict? If no, than I await your rant in comments. In any case, do provide your input.