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PureVPN and PIA are two fierce competitors in the VPN industry.

But which one is better?

PureVPN is the winner in this contest against PIA.

To address this issue appropriately, go through the detailed PureVPN vs PIA comparison, where the strengths and weaknesses of both are reviewed in some depth.

Here’s the summary of the comparison:

FactorsPureVPNPIA
JurisdictionHong KongUSA
Logging PolicyNo logsNo logs
Pricing$2.95/mo$3.33/mo
Speed26.01 Mbps21.4 Mbps
Server Network2,000+ servers
140 + countries
800+ servers
50+ countries
Customer SupportLive chatLive chat
TorrentingSupportedSupported
Netflix UnblockingSupportedSupported
SecurityStrongStrong
WebsitePureVPNPIA

You can also consult our VPN chart which compares more than 60 providers on different parameters.

 

Jurisdiction

Result: PureVPN is located in the safer jurisdiction of Hong Kong as compared to PIA (US)

PureVPNPIA
Hong Kong
(Safe)
United States
(Five Eyes – Unsafe)

PureVPN is located in Hong Kong, which makes it well-positioned to guard your privacy. The absence of any data retention laws in the region allow the company to refrain from logging user data, thus guaranteeing online privacy.

In contrast, PIA is located in one of the worst places as far as privacy is concerned: USA. With domestic surveillance programs constantly running under one pretext or other in the country, it is no easy task for VPNs and ISPs in US jurisdiction to protect user data from authorities.

Nonetheless, PIA has never been involved in a logging scandal, which shows that despite their dangerous jurisdiction, they are committed to protecting user privacy.

But if you had to pick a VPN with safer jurisdiction, PureVPN is easily the better choice.

 

Logging Policy

Result: PureVPN has a more transparent and privacy-affirming logging policy

PureVPNPIA
Does not retain IP addresses, timestamps, or activity logsNo traffic logs but overall policy unclear

 

PureVPN follows no logging policy and specifically mentions what kind of user-related logs it keeps a record of. All personally identifiable information such as IP addresses, timestamps, traffic, and user activity are not retained as logs by PureVPN.

PIA also claims to be a zero-logs provider and their track record supports this claim. However, their logging policy does not specify what types of logs they don’t store.

Moreover, since PIA operates from the US, it has to abide by data retention laws. PureVPN does not have to comply with such laws as it is based at Hong Kong.

 

Pricing, payment methods, and refund policy

Result: PureVPN is the winner in terms of its pricing, payments, and refund policy.

PureVPNPIA VPN
1-month plan: $10.95/mo1-month plan: $6.95/mo
6-month plan: None6-month plan: $5.99/mo
1-year plan: $2.95/mo1-year plan: 3.33/mo
2-year plan: $3.29/moThree Years: None

In terms of pricing, PureVPN has a clear edge over PIA. This is because PureVPN costs $2.95/month, while PIA is currently offering a $3.33/month subscription.

You can purchase any PureVPN plan using multiple payment options such as credit cards, PayPal, Alipay etc. PIA also accepts all major payments methods including gift cards.

PureVPNPIA VPN
Credit cardsCredit cards
PayPalPayPal
Not acceptedBitcoins
BluesnapNot accepted
AlipayNot accepted
PaymentWallNot accepted
Not acceptedGift cards

Both providers also have a refund policy. PureVPN offers 31-day money-back guarantee on all plans, while PIA offers 7-day money-back guarantee.

For these reasons, PureVPN is the clear winner in this round against PIA.

 

Server Network

Result: PureVPN has more server locations (140+), but PIA has the larger overall server count (3,300+)

PureVPNPIA
2,000+ servers
140+ countries
3,300+ servers
32 countries

PureVPN has a respectably sized network of 2,000+ servers in 140+ countries. The extensive geographical coverage of server network is one of the USPs of PureVPN, as most other providers in the VPN industry have their networks confined to a smaller footprint.

PIA has an even larger server count (3,300+) than PureVPN. However, the coverage is confined to only 32 countries.

As such, if you are looking for a VPN with the higher server count alone, PIA is the better choice. But if you need more server locations than there’s no better option than PureVPN.

 

Speed: PureVPN vs PIA

Result: PureVPN is faster than PIA VPN on average

The speeds of both providers were tested on Ookla using a 30 Mbps connection.

PureVPNPIA VPN
US: 29.07 MbpsUS: 19.16 Mbps
UK: 29.34 MbpsUK: 25.78 Mbps
Germany: 20.85 MbpsGermany: 22.25 Mbps
Australia: 24.79 MbpsAustralia: 18.4 Mbps
Avg. Download: 26.01 MbpsAvg. Download: 21.39 Mbps


PureVPN Speed

PureVPN offers consistently fast speeds. On the US server, it is particularly fast, measuring up to 29.07 Mbps:

Pure-VPN-US-Speed-Test

PIA Speed

PIA is also a considerably fast VPN as compared to most other providers in the industry. On a US server, it delivered a speed of 19.16 Mbps.

PIA-VPN-US-Speed

 

Performance and Reliability

Result: PIA has better connectivity to servers

PureVPNPIA
Average server connectivityGood server connectivity

Both PureVPN and PIA offers attractive user interface. Moreover, you can read their user-friendly guides to install your desired apps on any device of your choice.

However, PIA offers much faster connectivity to servers as compared to PureVPN

 

Compatibility

Result: PureVPN has better device compatibility than PIA

PureVPNPIA VPN
Windows, Mac, Linux, Android, iOSWindows, Mac, Linux, Android, iOS
Browser Extensions for Mozilla and ChromeBrowser Extensions for Opera, Chrome, Mozilla
Firestick appNot available
Kodi add-onNot available

PureVPN is compatible with all the leading platforms and devices. Likewise, it provides a dedicated Fire Stick app that saves you from a big installation hassle. It means you are no more required to perform a hectic sideloading process to setup the VPN app on that particular device.

PIA is another impressive VPN provider that offers a list of dedicated apps for different platforms. Still, PureVPN holds a clear edge in terms of device compatibility.

 

Customer Support

Result: PureVPN wins because of live chat support, which PIA lacks.

For customer support, PureVPN offers  24/7 live chat to help resolve customer complaints and answer general/technical queries.

PIA does not have live chat support. You can only contact the provider through email. The lack of live chat is a little disappointing because there is no way to get an instant response in case anything goes wrong.

Both providers have tutorials on their official websites for users who need setup instructions or other technical details.

But PureVPN wins this round courtesy of its responsive live chat feature.

 

Netflix and Other Entertainment Platforms

Result: PureVPN offer better Netflix compatibility

PureVPN allows you to unblock Netflix and other streaming services with ease. However, PIA is very inconsistent with Netflix. It might work on some days, but for the most part, it’s not very efficient when it comes to Netflix unblocking.

As such, PureVPN is the better VPN for Netflix.

 

Torrents & P2P file-sharing

Result: PureVPN is safer for torrenting

PureVPN offers numerous servers that support torrenting needs of their users. But, PIA does not have enough servers that endorse users’ P2P activities.

Furthermore, the latter is based in the US. Therefore, PIA is not such a good option for torrenting, whereas PureVPN is one of the safest services for this purpose.

 

Security Features: PureVPN vs Private Internet Access

Result: PureVPN has more security features than PIA

PureVPNPIA VPN
Kill switchKill switch
Split-tunnelingNot offered
Ozone (ad-blocker)MACE (ad-blocker)
5 simultaneous connections10 simultaneous connection

PureVPN offers a comprehensive list of features to its users. These features include Internet kill switch, split-tunneling, and ad-blocker.

PIA lacks split-tunneling feature, which is why PureVPN has the upper-hand in this round.

 

Compare Ratings

 

PureVPNPIA VPN
Privacy: 9.5Privacy: 8.5
Performance: 8.0Performance: 9.0
Compatibility: 8.5Compatibility: 7.0
Customer support: 9.5Customer support: 7.0
Value for money: 9.0Value for money: 8.0

Other alternatives that have performed better

Interestingly, you have options galore when you want to secure your privacy through other VPN services. Here is the list of different VPN providers you can use in place of PureVPN or PIA:

 

Final Verdict: PIA vs PureVPN

PureVPN is the winner of this comparison against PIA.

PIA is a decent service but if you compare the brand with the giant like PureVPN, you have to give the latter its due credit. The Hong Kong based provider has delivered different privacy benefits to users like DNS leak, WebRTC leaks and so on.

PIA has to include other benefits like split-tunneling in its armory to grab the attention of potential users in near future.