How to Cancel NordVPN in UK & Get a Full Refund in Easy Steps

  • Last updated April 22, 2024
  • written by


NordVPN delivers on its promise of a 30-day money-back guarantee. We decided to cancel NordVPN in UK after 25 days of service and became successful in only 10 minutes. The live chat representatives asked no questions and refunded our amount in 6 business days!

We signed up for NordVPN a few days ago. But at some point, while using the service, we realized that it wasn’t for us. Don’t get us wrong – NordVPN is great, bundled with many servers and advanced security features. But, we wanted to look for a more premium option.

When we decided to cancel a recurring subscription to NordVPN in UK, so we don’t automatically get charged the next time, we found the process relatively smooth and didn’t encounter any hiccups.

So, if you’re thinking, “Can I get a NordVPN refund?” Yes, you can claim it within the first 30 days of your NordVPN subscription. NordVPN doesn’t grant any refunds for any recurring subscription payments. So, if you have already canceled your subscription before, you might not get a refund this time.

But don’t worry! You can always cancel your NordVPN subscription easily in UK. Whether you’ve subscribed to NordVPN through its official site, using Google Play, or Apple App Store, use our guide and learn how to cancel your NordVPN subscription in UK for each method.

Canceling your VPN subscription can leave you vulnerable. So, we recommend giving ExpressVPN a try as an alternative to NordVPN. It’s the best choice – offering fast speeds, excellent unblocking capabilities, and a 100% no-logs policy. Plus, it also offers a risk-free 30-day money-back guaranteewhich lets you test all its features for a month! If you don’t like it, you can easily get a refund. 

Quick Guide – How to Cancel NordVPN in UK and Get a Refund in Simple Steps

Here’s how to cancel NordVPN in UK and get a refund in 3 easy steps:

  1. Head over to NordVPN’s official website and log in to your account.
  2. Connect to the live chat support to cancel your subscription and ask for a refund.
  3. Once processed, obtain your refund within 10 days.

Next, we recommend you sign up for ExpressVPN after that. The VPN will not only keep you secure but also offer fast speeds and an easy-to-use app, making it the best alternative to NordVPN.

Detailed Steps – How to Cancel NordVPN in UK and Get a Refund Through the Website

Follow the steps below on how to cancel NordVPN subscription using the website:

1. Go to NordVPN’s official site and click ‘Log In’ at the top-right. Then, enter your email address and password.


2. Click on the ‘Billing’ section present on the left of the dashboard.


3. From Billing, press the Subscriptions tab.


4. Click ‘Manage’ and tap on Auto-Renewal. Then, select ‘Cancel auto-renewal.’


6. After this, click on the Support prompt and ask for a refund via live chat.


How to Cancel NordVPN in UK and Get a Refund via Live Chat

Follow the steps below to cancel NordVPN in UK using live chat support:

1. Log into your NordVPN account using its website.


2. Click on the Support icon at the bottom-right of your dashboard.


3. The chat box will open. Type live chat and choose billing department from the options.


4. Wait to connect to an agent. You’ll have to enter your email address before connecting to a representative.


5. Provide a reason to cancel your subscription.

6. Then, wait for the confirmation.

How to cancel NordVPN in UK and get a refund via email?

You can also cancel your NordVPN subscription in UK by simply sending an email. For doing this, sign into your NordVPN account and tap on the email ID provided at the bottom:

Include your account information in the email and the reason why you’d like to cancel your subscription.


A customer support agent will reach out to you in a day or two via email to confirm your cancelation. Once confirmed, you will receive your refund within 10 business days.

Please note that NordVPN doesn’t issue any refunds for the subscriptions made through the Apple App Store. However, you can contact the App Store to claim a refund.

Also, you can only cancel NordVPN within 30 days of service. We hope your query on “Can you cancel NordVPN anytime?” is now resolved.

How to cancel NordVPN in UK on Android devices?

Here’s how to cancel NordVPN in UK via Android:

  1. Visit the Google Play Store. Log into your Google Account if you’re logged out.
  2. Click on your ID > Payment & Subscriptions.
  3. From there, tap on Subscriptions.
  4. Click on NordVPN > Manage.
  5. Select ‘Cancel Subscription.’
  6. That’s it; you’ve now successfully terminated your NordVPN subscription.

Please note that you can use the same procedure to cancel NordVPN free trial.

How to cancel a NordVPN subscription in UK on iOS?

Here is how to cancel your NordVPN subscription in UK on iOS if you’ve subscribed to it through the App Store:

  1. Visit the Settings of your device.
  2. Tap your name and then Subscriptions.
  3. Choose NordVPN > Cancel Subscription.

Best Alternative after Canceling NordVPN in UK

So now that your NordVPN account’s canceled in UK, you might be looking for an alternative. Our top recommendations include ExpressVPN, Surfshark, and CyberGhost. Let’s check out how these three VPN services compare to NordVPN.

1. ExpressVPN


Key Features:

  • 3000+ servers in 105 countries (including 4 servers location in Australia)
  • Military-grade 256-bit encryption
  • No-logging policy
  • P2P compatible
  • 5 simultaneous connections
  • 30-day money-back guarantee

ExpressVPN offers 3000+ servers in 105 countries (including 4 servers location in Australia) that can help you circumvent geo-restrictions easily. These are over 30 more countries than NordVPN. While testing, ExpressVPN could unblock HBO Max, Disney+, BBC iPlayer, Hulu, and 12+ libraries of Netflix, including the US, UK, Netherlands, Germany, and Japan.

Moreover, its speeds are blazing-fast. It only took a few seconds to connect to the US and UK servers of this VPN. When conducted an ExpressVPN speed test on its USA – New York server, then VPN delivered a download speed and uploading speed of 83.68 Mbps and 79.23 Mbps on our connection of 100 Mbps.


The speed drop was barely noticeable with this VPN.

This VPN service is slightly more expensive than NordVPN, but it is also faster, more secure, and way more efficient. ExpressVPN has premium features like split tunneling, a kill switch, 256-bit encryption, no-logs, and much more.

As for pricing, ExpressVPN in UK offers a 3-month free subscription on its 12-monthly plan and a 30-day money-back guarantee with no conditions so that you can use 30 day ExpressVPN free trial in UK. If you don’t like the service, you can cancel your ExpressVPN subscription in UK and claim a refund.

For a more detailed comparison, check out our NordVPN vs. ExpressVPN comparison.

2. Surfshark


Key Features:

  • 3200+ servers in 100 countries (including 4 servers location in UK)
  • Unlimited simultaneous connections
  • 30-day money-back guarantee
  • Military-grade 256-bit encryption
  • Kill switch, MultiHop, CleanWeb

Surfshark is another popular VPN service in UK with comparable features to NordVPN. It offers 256-bit encryption, no logs policy, kill switch, and MultiHop, among multiple advanced features.

But perhaps the best feature of Surfshark is its unlimited simultaneous connections. This makes Surfshark much more affordable than NordVPN.

When we tested Surfshark in UK, we were amazed to see that the VPN allowed us to access over 16 Netflix libraries worldwide. Moreover, we could also unblock other streaming platforms, including Disney+, Amazon Prime, Channel 4, BT Sport, and Hulu with Surfshark.

Let’s not forget that despite being a super-affordable VPN, its speeds are quite fast. When conducted a Surfshark speed test on its US – Atlanta server, the VPN delivered a download and upload speed of 81.32 Mbps and 76.12 Mbps on our 100 Mbps connection.


The speed drop on this server was even below 20%

As for pricing, Surfshark’s cheapest plan starts at just GB£ 1.95/mo (US$ 2.49/mo) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee and is also covered by a 30-day refund policy. If you don’t bond with its service, you can always cancel Surfshark in UK and claim a refund.

For a more detailed comparison, check out our NordVPN vs. Surfshark comparison.

3. CyberGhost


Key Features:

  • 11651+ servers in 100 countries (including 3 servers location in UK)
  • 7 simultaneous connections
  • Military-grade 256-bit encryption
  • Wi-Fi protection, streaming dedicated servers
  • 45-day money-back guarantee

With CyberGhost in UK, you get 256-bit encryption, a kill switch, 6900+ servers all over the globe, and powerful security protocols to help you get past geo-restricted content.

Other than that, despite costing way less than NordVPN, CyberGhost works flawlessly with Netflix, HBO, BBC iPlayer, and other popular VoD services.

As for speeds, CyberGhost is fantastic. We conducted a CyberGhost speed test using our 100 Mbps connection on its US – Chicago server, and the VPN delivered a download speed and upload speed of 75.47 Mbps and 69.34 Mbps.


These speeds were great for streaming, gaming, and torrenting.

Coming over to price, CyberGhost’s cheapest plan starts from just GB£1.59/mo (US$ 2.03/mo) - Save up to 84% with exclusive 2-year plans + 4 months free and is also covered by a full 45-day money-back guarantee. If you don’t like the VPN, then you can cancel your CyberGhost subscription in UK within 45 days of service.

For a more detailed comparison, check out our NordVPN vs. CyberGhost comparison.

Other Useful NordVPN Guides By VPNRanks:

FAQs – Cancel NordVPN in UK

So now that you know exactly how to cancel NordVPN subscription in UK, let’s go through some of the most frequently asked questions about NordVPN:

Sign in to the NordVPN website with your credentials. Click on the Billing section. Press Subscriptions and cancel NordVPN in UK.

Yes, the process of getting a refund is pretty easy as long as you’re within 30 days. You may be ineligible to claim a refund if NordVPN terminated your account in UK or if you registered for it through a third party.

Since NordVPN’s live chat support is quite responsive and available round-the-clock, all you have to do to cancel your 3-year subscription is to connect to a customer support representative online and request a refund within the first 30 days of your subscription.

Yes, you can get a refund if you subscribe to it via cryptocurrency like Bitcoin. But, you need to ensure that you’re eligible for a refund as you only get 30 days for it.

If you’re thinking, “Can I cancel NordVPN in UK anytime,” you can only do it within 30 days.

Here is a quick guide to canceling NordVPN in UK and requesting a refund within 30 days:

  1. Visit and sign in to your account.
  2. Connect to its live chat support and request a refund.
  3. Get your refund within 10 days.

Follow the steps below to cancel your automatic payment:

  1. Sign in to your Nord account and head over to the ‘Billing’ section.
  2. From there, go to the Subscriptions tab.
  3. Next to Auto-renewal, tap Manage.
  4. Choose ‘Cancel Auto-renewal.’

According to NordVPN: “If you wish to claim a refund, you can do so within 30 days following your purchase of our Services. We do not grant refunds for recurring subscription payments if you cancel the Services after the renewal unless applicable law provides otherwise.”

No, you cannot cancel your NordVPN subscription in UK after the 30-day deadline. This is why you should ensure testing the VPN within 30 days and claiming a refund if you don’t like the service.

We hope this answers your ‘Can you cancel NordVPN in UK anytime?’ query.

NordVPN provides in UK refunds if claimed within the first 30 days of service. The provider asks no questions and transfers your amount back to your account within 10 days.

Wrapping Up!

NordVPN is a great VPN service in UK, but no product is perfect for everyone. Thankfully, the 30-day-money-back guarantee of NordVPN is legitimate and will approve your refund request, which you should receive in your account in about 10 days.

After canceling your subscription in UK, we would recommend subscribing to ExpressVPN in UK. It is a very fast VPN and offers great features too, with a 3-month free subscription on its 12-month plan.

If you have any questions about how to cancel NordVPN in UK and get your money back, let us know in the comments below, and we’ll be happy to answer. Also, check out our NordVPN review to get a proper idea of all the pros and cons of the service.

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