We signed up for NordVPN a few days ago. But at some point, while using the service, we realized that it wasn’t for us. Don’t get us wrong – NordVPN is great, bundled with many servers and advanced security features. But, we wanted to look for a more premium option.
When we decided to cancel a recurring subscription to NordVPN in New Zealand, so we don’t automatically get charged the next time, we found the process relatively smooth and didn’t encounter any hiccups.
So, if you’re thinking, “Can I get a NordVPN refund?” Yes, you can claim it within the first 30 days of your NordVPN subscription. NordVPN doesn’t grant any refunds for any recurring subscription payments. So, if you have already canceled your subscription before, you might not get a refund this time.
But don’t worry! You can always cancel your NordVPN subscription easily in New Zealand. Whether you’ve subscribed to NordVPN through its official site, using Google Play, or Apple App Store, use our guide and learn how to cancel your NordVPN subscription in New Zealand for each method.
Quick Guide – How to Cancel NordVPN in New Zealand and Get a Refund in Simple Steps
Here’s how to cancel NordVPN in New Zealand and get a refund in 3 easy steps:
- Head over to NordVPN’s official website and log in to your account.
- Connect to the live chat support to cancel your subscription and ask for a refund.
- Once processed, obtain your refund within 10 days.
Next, we recommend you sign up for ExpressVPN after that. The VPN will not only keep you secure but also offer fast speeds and an easy-to-use app, making it the best alternative to NordVPN.
Detailed Steps – How to Cancel NordVPN in New Zealand and Get a Refund Through the Website
Follow the steps below on how to cancel NordVPN subscription using the website:
1. Go to NordVPN’s official site and click ‘Log In’ at the top-right. Then, enter your email address and password.
2. Click on the ‘Billing’ section present on the left of the dashboard.
3. From Billing, press the Subscriptions tab.
4. Click ‘Manage’ and tap on Auto-Renewal. Then, select ‘Cancel auto-renewal.’
6. After this, click on the Support prompt and ask for a refund via live chat.
How to Cancel NordVPN in New Zealand and Get a Refund via Live Chat
Follow the steps below to cancel NordVPN in New Zealand using live chat support:
1. Log into your NordVPN account using its website.
2. Click on the Support icon at the bottom-right of your dashboard.
3. The chat box will open. Type live chat and choose billing department from the options.
4. Wait to connect to an agent. You’ll have to enter your email address before connecting to a representative.
5. Provide a reason to cancel your subscription.
6. Then, wait for the confirmation.
How to cancel NordVPN in New Zealand and get a refund via email?
You can also cancel your NordVPN subscription in New Zealand by simply sending an email. For doing this, sign into your NordVPN account and tap on the email ID provided at the bottom: support@nordaccount.com.
Include your account information in the email and the reason why you’d like to cancel your subscription.
A customer support agent will reach out to you in a day or two via email to confirm your cancelation. Once confirmed, you will receive your refund within 10 business days.
Please note that NordVPN doesn’t issue any refunds for the subscriptions made through the Apple App Store. However, you can contact the App Store to claim a refund.
Also, you can only cancel NordVPN within 30 days of service. We hope your query on “Can you cancel NordVPN anytime?” is now resolved.
How to cancel NordVPN in New Zealand on Android devices?
Here’s how to cancel NordVPN in New Zealand via Android:
- Visit the Google Play Store. Log into your Google Account if you’re logged out.
- Click on your ID > Payment & Subscriptions.
- From there, tap on Subscriptions.
- Click on NordVPN > Manage.
- Select ‘Cancel Subscription.’
- That’s it; you’ve now successfully terminated your NordVPN subscription.
Please note that you can use the same procedure to cancel NordVPN free trial.
How to cancel a NordVPN in New Zealand subscription in New Zealand on iOS?
Here is how to cancel your NordVPN subscription in New Zealand on iOS if you’ve subscribed to it through the App Store:
- Visit the Settings of your device.
- Tap your name and then Subscriptions.
- Choose NordVPN > Cancel Subscription.
Best Alternative after Canceling NordVPN in New Zealand
So now that your NordVPN account’s canceled in New Zealand, you might be looking for an alternative. Our top recommendations include ExpressVPN, Surfshark, and CyberGhost. Let’s check out how these three VPN services compare to NordVPN.
1. ExpressVPN
- 3000+ servers in 105 countries (including 7 server location in New Zealand)
- Military-grade 256-bit encryption
- No-logging policy
- P2P compatible
- 5 simultaneous connections
- 30-day money-back guarantee
ExpressVPN offers 3000+ servers in 105 countries (including 1 server location in New Zealand) that can help you circumvent geo-restrictions easily. These are over 30 more countries than NordVPN. While testing, ExpressVPN could unblock HBO Max, Disney+, BBC iPlayer, Hulu, and 12+ libraries of Netflix, including the US, UK, Netherlands, Germany, and Japan.
What’s more is that ExpressVPN is the best torrenting VPN, with P2P compatibility across its network, unlike NordVPN’s dedicated servers.
Moreover, its speeds are blazing-fast. It only took a few seconds to connect to the US and UK servers of this VPN. When conducted an ExpressVPN speed test on its USA – New York server, then VPN delivered a download speed and uploading speed of 83.68 Mbps and 79.23 Mbps on our connection of 100 Mbps.
The speed drop was barely noticeable with this VPN.
This VPN service is slightly more expensive than NordVPN, but it is also faster, more secure, and way more efficient. ExpressVPN has premium features like split tunnelling, kill switch, 256-bit encryption, no-logs, and much more.
As for pricing in New Zealand, ExpressVPN offers a 3-month free subscription on its 12-monthly plan and a 30-day money-back guarantee with no conditions so that you can use ExpressVPN free for 30 days in New Zealand. If you don’t like the service, you can cancel your ExpressVPN subscription in New Zealand and claim a refund.
For a more detailed comparison, check out our NordVPN vs. ExpressVPN comparison.
2. Surfshark
- 3200+ servers in 100 countries (including 1 server location in New Zealand)
- Unlimited simultaneous connections
- 30-day money-back guarantee
- Military-grade 256-bit encryption
- Kill switch, MultiHop, CleanWeb
Surfshark is another popular VPN service in New Zealand with comparable features to NordVPN. It offers 256-bit encryption, no logs policy, kill switch, and MultiHop, among multiple advanced features.
But perhaps the best feature of Surfshark is its unlimited simultaneous connections. This makes Surfshark much more affordable than NordVPN.
When we tested Surfshark in New Zealand, we were amazed to see that the VPN allowed us to access over 16 Netflix libraries worldwide. Moreover, we could also unblock other streaming platforms, including Disney+, Amazon Prime, Channel 4, BT Sport, and Hulu with Surfshark.
Let’s not forget that despite being a super-affordable VPN, its speeds are quite fast. When conducted a Surfshark speed test on its US – Atlanta server, the VPN delivered a download and upload speed of 81.32 Mbps and 76.12 Mbps on our 100 Mbps connection.
The speed drop on this server was even below 20%
As for pricing, Surfshark’s cheapest plan starts at just NZ$ 3.23/mo (US$ 1.99/mo) (Get 86% + 3 Months FREE on 2-Year Plan) and is also covered by a 30-day refund policy. If you don’t bond with its service, you can always cancel Surfshark in New Zealand and claim a refund.
For a more detailed comparison, check out our NordVPN vs. Surfshark comparison.
3. CyberGhost
- 9700+ servers in 91 countries (including 1 server location in New Zealand)
- 7 simultaneous connections
- Military-grade 256-bit encryption
- Wi-Fi protection, streaming dedicated servers
- 45-day money-back guarantee
With CyberGhost in New Zealand, you get 256-bit encryption, a kill switch, 6900+ servers all over the globe, and powerful security protocols to help you get past geo-restricted content.
Other than that, despite costing way less than NordVPN, CyberGhost works flawlessly with Netflix, HBO, BBC iPlayer, and other popular VoD services.
As for speeds, CyberGhost is fantastic. We conducted a CyberGhost speed test using our 100 Mbps connection on its US – Chicago server, and the VPN delivered a download speed and upload speed of 75.47 Mbps and 69.34 Mbps.
These speeds were great for streaming, gaming, and torrenting.
Coming over to price, CyberGhost’s cheapest plan starts from just NZ$3.42/mo (US$ 2.11/mo) and is also covered by a full 45-day money-back guarantee. If you don’t like the VPN, then you can cancel your CyberGhost subscription in New Zealand within 45 days of service.
For a more detailed comparison, check out our NordVPN vs. CyberGhost comparison.
FAQs – Cancel NordVPN in New Zealand
So now that you know exactly how to cancel NordVPN subscription in New Zealand, let’s go through some of the most frequently asked questions about NordVPN:
How do I cancel my NordVPN 2023 subscription in New Zealand?
Sign in to the NordVPN website with your credentials. Click on the Billing section. Press Subscriptions and cancel NordVPN in New Zealand.
Is it easy to get a refund from NordVPN in New Zealand?
Yes, the process of getting a refund is pretty easy as long as you’re within 30 days. You may be ineligible to claim a refund if NordVPN terminated your account or if you registered for it through a third party.
Can I switch from or cancel NordVPN’s in New Zealand 3-year plan?
Since NordVPN’s live chat support is quite responsive and available round-the-clock, all you have to do to cancel your 3-year subscription is to connect to a customer support representative online and request a refund within the first 30 days of your subscription.
Can I get a NordVPN refund in New Zealand if I purchase through cryptocurrency?
Yes, you can get a refund if you subscribe to it via cryptocurrency like Bitcoin. But, you need to ensure that you’re eligible for a refund as you only get 30 days for it.
If you’re thinking, “Can I cancel NordVPN in New Zealand anytime,” you can only do it within 30 days.
How do I cancel a NordVPN in New Zealand within 30 days?
Here is a quick guide to canceling NordVPN in New Zealand and requesting a refund within 30 days:
- Visit NordVPN.com and sign in to your account.
- Connect to its live chat support and request a refund.
- Get your refund within 10 days.
How do I cancel my NordVPN automatic in New Zealand payment?
Follow the steps below to cancel your automatic payment:
- Sign in to your Nord account and head over to the ‘Billing’ section.
- From there, go to the Subscriptions tab.
- Next to Auto-renewal, tap Manage.
- Choose ‘Cancel Auto-renewal.’
What is the refund policy of NordVPN in New Zealand?
According to NordVPN: “If you wish to claim a refund, you can do so within 30 days following your purchase of our Services. We do not grant refunds for recurring subscription payments if you cancel the Services after the renewal unless applicable law provides otherwise.”
Can I cancel my NordVPN subscription in New Zealand if I’m past the guarantee deadline?
No, you cannot cancel your NordVPN subscription in New Zealand after the 30-day deadline. This is why you should ensure testing the VPN within 30 days and claiming a refund if you don’t like the service.
We hope this answers your ‘Can you cancel NordVPN in New Zealand anytime?’ query.
Does NordVPN in New Zealand give refunds?
NordVPN provides in New Zealand refunds if claimed within the first 30 days of service. The provider asks no questions and transfers your amount back to your account within 10 days.
Wrapping Up!
NordVPN is a great VPN service in New Zealand, but no product is perfect for everyone. Thankfully, the 30-day-money-back guarantee of NordVPN is legitimate and will approve your refund request, which you should receive in your account in about 10 days.
After canceling your subscription in New Zealand, we would recommend subscribing to ExpressVPN in New Zealand. It is a very fast VPN and offers great features too, with a 3-month free subscription on its 12-month plan.
If you have any questions about how to cancel NordVPN in New Zealand and get your money back, let us know in the comments below, and we’ll be happy to answer. Also, check out our NordVPN review to get a proper idea of all the pros and cons of the service.
