How to Cancel NordVPN in Japan & Get a Full Refund in 2023

  • Last updated October 2, 2023
  • written by

Learn how you can cancel NordVPN subscription in Japan in simple steps. Follow the content below and get your full refund back in 4 to 6 business days.

We signed up for NordVPN a few days ago. But at some point, while using the service, we realized that it wasn’t for us. Don’t get us wrong – NordVPN is great, bundled with many servers, and advanced security features and NordVPN Netflix in Japan is the perfect combination. But, we wanted to look for a better option.

So we decided to cancel our NordVPN subscription instantly to avoid automatically getting charged the next time. We found its cancellation process relatively smooth and didn’t encounter any hiccups.

So, if you’re thinking, “Can I cancel NordVPN in Japan & get a refund?” Yes, you can claim it within the first 30 days of your NordVPN subscription. So, whether you’ve subscribed to NordVPN through its official site, via Google Play, or Apple App Store, use our guide and learn how to cancel your NordVPN subscription in Japan using its live chat option.

Canceling your VPN subscription can leave you vulnerable. So, we recommend giving ExpressVPN a try as an alternative to NordVPN. It’s the best choice – offering fast speeds, excellent unblocking capabilities, and a 100% no-logs policy. Plus, it also offers a risk-free 30-day money-back guaranteewhich lets you test all its features for a month! If you don’t like it, you can easily get a refund. 

Quick Guide – How to Cancel NordVPN in Japan and Get a Refund in Simple Steps

Here’s how to cancel NordVPN in Japan and get a refund in 3 easy steps:

  1. Head over to NordVPN’s official website and log in to your account.
  2. Go to the “Private and secure Internet access (VPN)” section under “MyServices”. Then Select the three horizontal dots next to Change Plan.
  3. Select cancel automatic payments and click “Yes.”

Your page will reload automatically, and you will get a confirmation message on your screens that your “subscription is canceled.”

Next, we recommend you sign up for ExpressVPN after that. The VPN will keep you secure and offer fast speeds and an easy-to-use app, making it the best alternative to NordVPN.

Get ExpressVPN in Japan A Better Alternative to NordVPN

Detailed Steps – How to Cancel NordVPN in Japan and Get a Refund Through the Website

Follow the steps below on how to cancel NordVPN in Japan and get money back via its website:

1. Go to NordVPN’s official site and click ‘Login’ at the top-right. Then, enter your email address and password.


2. Click on the ‘Billing’ section present on the left of the dashboard.


3. From Billing, press the Subscriptions tab.


4. Click ‘Manage’ and tap on Auto-Renewal. Then, select ‘Cancel auto-renewal.’


6. After this, click on the Support icon and ask for a refund via live chat.


How to Cancel NordVPN and Get a Refund via Live Chat

Follow the steps below to cancel NordVPN in Japan using live chat support:

1. Log into your NordVPN account using its website.


2. Click on the Support icon at the bottom right of your dashboard.


3. The chat box will open. Type live chat and choose billing department from the options.


4. Wait to connect to an agent. You’ll have to enter your email address before connecting to a representative.


5. Provide a reason to cancel your subscription.

6. Then, wait for the confirmation.

How to cancel NordVPN in Japan and get a refund via email?

You can also cancel your NordVPN subscription in Japan by simply contacting NordVPN customer support in Japan via email. To do this, sign into your NordVPN account and tap on the email ID provided at the bottom:

Include your account information in the email and the reason why you’d like to cancel your subscription.


A customer support agent will reach out to you in a day or two via email to confirm your cancelation. Once confirmed, you will receive your refund within 10 business days.

Please note that NordVPN doesn’t issue any refunds for subscriptions made through the Apple App Store. However, you can contact the App Store to claim a NordVPN auto renewal refund.

Also, you can only cancel NordVPN in Japan within 30 days of service. We hope your query on “Can you cancel NordVPN in Japan anytime?” or can you cancel NordVPN 2 year plan” is now resolved.

Next up check out how to cancel NordVPN in Japan on Phone.

How to cancel NordVPN in Japan on Android devices?

You can also cancel your NordVPN subscription on an Android phone and any other device connected to it, as NordVPN is the best VPN for multiple devices in Japan provides VPN connection to up to 6 devices at the same time, so it is necessary to cancel NordVPN from all your connected devices in Japan for which you sign up through the Play Store. Here’s how you can do this:

  • Visit the Google Play Store. Log into your Google Account if you’re logged out.
  • Click on your ID > Payment & Subscriptions.


  • From there, tap on Subscriptions.


  • Click on NordVPN > Manage.


  • Select ‘Cancel Subscription.’


  • That’s it; you’ve now successfully terminated your NordVPN subscription.

Please note that you can use the same procedure to cancel NordVPN free trial in Japan.

How to cancel a NordVPN subscription in Japan on iOS?

Here is how to cancel your NordVPN subscription on iOS if you’ve subscribed to it through the App Store:

  1. Visit the Settings of your device.
  2. Tap your name and then Subscriptions.cancel-nordvpn-ios-in-Japancancel-nordvpn-ios-2-in-Japan
  3. Choose NordVPN > Cancel Subscription.

Best Alternative after Canceling NordVPN in Japan

So now that your NordVPN account’s cancelled in Japan , you might be looking for an alternative. Our top recommendations include ExpressVPN, Surfshark, and CyberGhost. Let’s check out how these three VPN services compare to NordVPN.

1. ExpressVPN – Overall Best Secure VPN with Fast Speeds in Japan


Key Features:

  • 3000+ servers in 105 countries
  • 30-day money-back guarantee
  • Lightning-fast speeds
  • 5 simultaneous connections
  • Military-grade 256-bit encryption
  • Can unblock: Netflix, Disney+, HBO Max, Hulu, BBC iPlayer, Vudu, and more

ExpressVPN offers 3000+ servers in 105 countries that can help you circumvent geo-restrictions easily. These are over 30 more countries than NordVPN. While testing, ExpressVPN could unblock HBO Max in Japan, Disney+, BBC iPlayer, Hulu, and 12+ libraries of Netflix, including the US, UK, Netherlands, Germany, and Japan.

What’s more is that ExpressVPN is the best torrenting VPN in Japan, with P2P compatibility across its network, unlike NordVPN’s dedicated servers.

Moreover, its speeds are blazing-fast. It only took a few seconds to connect to the US and UK servers of this VPN. When conducting an ExpressVPN speed test in Japan on its USA – New York server, the VPN delivered a download speed and uploading speed of 83.68 Mbps and 79.23 Mbps on our connection of 100 Mbps.


The speed drop was barely noticeable with this VPN in Japan.

This VPN service is slightly more expensive than NordVPN, but it is also faster, more secure, and way more efficient. ExpressVPN has premium features like split tunneling, a kill switch, 256-bit encryption, no-logs, and much more.

As for pricing, ExpressVPN offers a 3-months free subscription on its 12-monthly plan and a 30-day money-back guarantee with no conditions so that you can use ExpressVPN free trial in Japan. If you don’t like the service, you can cancel your ExpressVPN subscription in Japan and claim a refund.

For a more detailed comparison, check out our NordVPN vs. ExpressVPN in Japan comparison.

2. Surfshark – Affordable VPN with Top Security Features in Japan


Key Features:

  • 3200+ servers in 100 countries
  • Unlimited simultaneous connections
  • 30-day money-back guarantee
  • Military-grade 256-bit encryption
  • Can unblock: Netflix, Disney+, HBO Max, Hulu, BBC iPlayer, Vudu, and more

Surfshark is another popular VPN service with comparable features to NordVPN. It offers 256-bit encryption, no logs policy, a kill switch, and MultiHop, among multiple advanced features.

But perhaps the best feature of Surfshark is its unlimited simultaneous connections. This makes Surfshark much more affordable than NordVPN.

When we tested Surfshark, we were amazed to see that the VPN allowed us to access over 16 Netflix libraries worldwide. Moreover, we could also unblock other streaming platforms, including Disney+, Amazon Prime, Channel 4, BT Sport, and Hulu with Surfshark in Japan.

Let’s not forget that despite being the Cheapest VPN in Japan, its speeds are quite fast. When conducting a Surfshark speed test in Japan on its US – Atlanta server, the VPN delivered a download and upload speed of 81.32 Mbps and 76.12 Mbps on our 100 Mbps connection.


The speed drop on this server was even below 20%

As for pricing, Surfshark’s cheapest plan starts at just JPY 391.56/mo (US$ 2.49/mo) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee and is also covered by a 30-day refund policy. If you don’t bond with its service, you can always cancel Surfshark in Japan and claim a refund.

For a more detailed comparison, check out our NordVPN vs. Surfshark in Japan comparison.

3. CyberGhost – User-friendly and Secure VPN in Japan


Key Features:

  • 11651+ servers in 100 countries
  • 45-day money-back guarantee
  • 5 simultaneous connections
  • 256-bit encryption, leak protection, and a kill switch
  • Can unblock: Netflix, Disney+, HBO Max, Hulu, BBC iPlayer, Vudu, and more

With CyberGhost, you get 256-bit encryption, a kill switch, 6900+ servers all over the globe, and powerful security protocols to help you get past geo-restricted content.

Other than that, despite costing way less than NordVPN, CyberGhost works flawlessly with Netflix, HBO, BBC iPlayer, and other popular VoD services.

As for speeds, CyberGhost is fantastic. We conducted a CyberGhost speed test in Japan using our 100 Mbps connection on its US – Chicago server, and the VPN delivered a download speed and upload speed of 75.47 Mbps and 69.34 Mbps.


These speeds were great for streaming, gaming, and torrenting.

Coming over to price, CyberGhost’s cheapest plan starts from just JPY319.22/mo (US$ 2.03/mo) - Save up to 84% with exclusive 2-year plans + 4 months free and is also covered by a full 45-day money-back guarantee. If you don’t like the VPN, then you can cancel your CyberGhost subscription in Japan within 45 days of service.

For a more detailed comparison, check out our NordVPN vs. CyberGhost in Japan comparison.

FAQs – Cancel NordVPN in Japan

So now that you know exactly how to cancel NordVPN subscription, let’s go through some of the most frequently asked questions about NordVPN:

Sign in to using your account information. Open the Account page. Click on the Billing section. Press Subscriptions and cancel NordVPN auto-renewal. That’s how you have completed your NordVPN cancel subscription refund request in Japan.

No, it’s not hard to cancel NordVPN in Japan. Just open the “Billing” section after logging into NordAccount. Select the “Subscriptions” tab while you are in the “Billing” area. In the box next to Auto-Renewal, click “Manage.” Select “Cancel auto-renewal” from the menu.

Here is how you can cancel NordVPN in Japan and avail yourself the NordVPN money back:

  1. Open your NordVPN account and log in.
  2. Go to its live chat option and request to cancel your subscription.
  3. Get your refund. It might take up to ten days.

Yes, you can cancel your NordVPN subscription at any time in Japan. However, you will not receive your money back if you have passed the NordVPN refund policy. Just log in to your NordVPN account. Open your billing section and click on the subscription tab. Then click on the manage option in front of Auto-renewal. At last, choose “Cancel Auto-Renewal.”

Yes, you can cancel NordVPN in Japan after its free trial period. Simply ask the chatbot to direct you to a person, explain why you want to quit, and get a confirmation that the entire refund is being processed. We hope your “how to cancel NordVPN free trial on android” query is resolved.

Yes, you can get a refund NordVPN in Japan if you subscribe to it via cryptocurrency like Bitcoin. But you need to ensure that you’re eligible for a refund as you only get 30 days for it.

If you’re thinking, “Can I cancel NordVPN anytime,” you can only do it within 30 days.

Follow the steps below to cancel NordVPN auto-renewal refund payment in Japan:

  1. Sign in to your Nord account and head over to the ‘Billing’ section.
  2. From there, go to the Subscriptions tab.
  3. Next to Auto-renewal, tap Manage.
  4. Choose ‘Cancel Auto-renewal.’

Wrapping Up!

NordVPN is a great VPN service, but no product is perfect for everyone. Thankfully, the 30-day money-back guarantee of NordVPN is legitimate and will approve your cancel NordVPN refund request in Japan, which you should receive in your account in about 10 days but before cancelling; remember NordVPN Netflix’s combo is perfect.

After cancelling your subscription, we would recommend subscribing to ExpressVPN. It is a very fast VPN and offers great features too, with a 3-month free subscription on its 12-month plan.

If you have any questions about how to cancel NordVPN in Japan and get your money back, let us know in the comments below, and we’ll be happy to answer. Also, check out our NordVPN review Japan to get a proper idea of all the pros and cons of the service.

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