Ivacy VPN Review 2018 – Cheap VPN that works with Netflix

Ivacy VPN

Ivacy VPN

Rank #5
Website Ivacy.com
$4.08Per Month
Ivacy VPN Features
  • 450+ Servers in 100+ Locations
  • Kodi Optimized VPN Services
  • Access to Kodi, Netflix & More
  • Split Tunnelling & Kill Switch
  • P2P Open Servers
  • Special Security Features for Torrent

Selecting a VPN is not easy. As it happens, there are hundreds of VPN providers on the web, all claiming to be the best. In this Ivacy VPN review, I will examine one of these VPNs and its one of the Best VPNs.

The VPN I am discussing today was founded in 2007. It features an extensive server coverage that spreads across continents.

It also offers robust protocols, top tier encryption, and split tunneling technology.

However, the most impressive aspect of the VPN is its economical pricing plan.

My review dissects the capabilities and drawbacks of all the digital privacy providers. Hence, I will continue this tradition on this review as well.



  • Protocols: IPSEC, IKeV, L2TP, OpenVPN , TCP & UDP
  • 450+ Servers in 100+ Locations
  • 256 bit encryption
  • Cheap Price
  • Access to Kodi, Netflix, Hulu & more
  • Split tunneling & Kill switch
  • Special Security Features for Anonymous Downloading
  • Available on all leading platforms


  • No free trial
  • Limited Add-ons
  • Small Refund Window
  • Incompatible with Tor

Kill Switch and DNS Leak Protection

There are privacy risks even while using a VPN. Sometimes you lose your connection and your IP address is exposed to your local ISP. Other times, Windows uses your default DNS instead of the one provided by your VPN. This too can expose your location and identity.

To stop this from happening, this service provide a kill switch and DNS leak protection feature. Kill switch kills your internet whenever you lose your VPN connection, which stops your IP address from being leaked.

Meanwhile, Ivacy DNS leak protection routes your request from the VPN’s DNS server. This keeps your location from being exposed.

Multi Logins

Imagine running a VPN service on five different devices simultaneously under a single username. Well, that is what you get with this VPN. You can use this VPN to login to five devices at the same time.

Since diverse device compatibility is one of its many fortes, it provides an opportunity to its users to stay connected and protected with Ivacy all the time. The users can install and run it on their laptops, smartphones, iPads, tabs and gaming consoles and can use it without experiencing any glitch.

Zero Logging Policy

Most of the VPN providers keep a record of your online activities to further improve their services. That is not only a wrong practice but something which goes against the basic principle of online security. Some of the VPN providers in the past have been alleged to have teamed up with spy agencies in order to provide your information to them so it becomes nothing less than a necessity to run a background check on the VPN service’s logging and privacy policy.

My review revealed that it does not record or store your Meta logs or keep an eye on what you are browsing and which applications are you using on your smartphones, laptops, tabs and iPads. This VPN puts your privacy on top off its list, hence makes sure to provide you a transparent service.

Affordable Prices with Amazing Plans

A lot of things come to mind while selecting a VPN service. The users are usually reluctant to try the VPNs because of the fear of being robbed – not in a literal sense but in terms of the services. Therefore, the pricing and the subscription plans become all too important for a user to ignore.

As a frequent VPN reviewer, I have rarely come across a service that provides cheap rates with a quality service. Ivacy is one exception to this.

The VPN is equipped with all the advanced tool to protect your online privacy. However, it does not charge you much for the service.

It provides three basic subscription plans to its users – the monthly plan, a 6-month plan and a 2 years plan.


Monthly Plan

If you are traveling or you need a VPN for a short period, I recommend you the Monthly plan, which costs you $8.95/month. Since the packages are universal, you will be able to enjoy all the features on the monthly plan as well.

6 Months Plan

The six-month plan costs $5.00/month or $30.00 after a 44.13% discount; it is pretty sweet deal in my opinion.

Two-Year Plan

The providers advertise the two-year plan as a 1-year plan with an additional free year. You only have to pay $4.08/month for year after which the overall price of the package becomes $48.95. When you add everything up, the two-year package offers the 54.42% saving.

This Package is perhaps the selling point of this VPN. It provides two years of digital security at astonishingly cheap rates.

Five-Year Plan


Not to forget, the service has also designed a 5-year package. The Ivacy VPN lifetime subscription is priced $72, this means it will cost $1.41 a month. The plan gives you a whopping 85.32% discount.

Hence, I recommend this plan to users who want long-term solutions to their digital privacy issues.

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Extensive Server Coverage

My love with the server range is unmatched. I mean who doesn’t like browsing as if he’s a resident of Moldova.

Jokes aside, an extensive server range is often a main strength of a VPN. For some users, it is a make or break factor.

The server range of this service impressed me quite a bit in this Ivacy VPN review.

While evaluating the service, I discovered that Ivacy servers are more than 450 and spread to 40+ countries. These are outstanding numbers especially considering the cheap rates that this VPN provides.


With this server coverage, you can rattle the restrictions without being noticed by your ISPs. You can use the VPN servers to connect to some of the streaming services like Netflix and Hulu that are restricted for viewership in certain regions.

Servers in the UK

With this VPN, you get two server locations in the UK, namely, London and Manchester.

Through the servers in these locations, users can access content restricted in the United Kingdom.

The UK servers are also pretty handy for the British Netizens who wish to hide their online activity from their ISP. As it is known, the ISPs in the UK are mandated to maintain user activity for a one whole year.

Servers in Canada

Meanwhile, the VPN also provides servers from Canadian cities of Vancouver and Quebec.

Canada, is a seemingly a country with progressive cyber laws. However, even this state has been guilty of spying on its own citizens.

Hence, VPNs such as this help Canadians escape the watchful eye of their government.

The users from outside of Canada can also use these servers to access content restricted to the North American country.

Servers in Australia

Australia is another curious place when it comes to digital privacy. On one hand, the cyber laws are privacy friendly but on the other, the country indulges in mass surveillance.

This is where the Melbourne and Brisbane servers of this VPN come in. They allow Australian to browse without someone snooping in their private matters.

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Is Ivacy VPN Safe?

There are many reasons why anyone purchasing an item (especially online) might question whether it is safe to use or not. This is precisely the case with Ivacy as many would question: is Ivacy VPN safe?

As many Ivacy VPN reviews will point out, this VPN service is safe to use. With its 450+ servers in over 100 different locations, robust protocols, innovative features, and being torrent friendly, it offers great performance coupled with excellent benefits to all VPN users.

Defiant Protocol & Encryption Support

As you continue to read this Ivacy review, you will realize that I take tunneling protocols seriously. And I have good reason for doing so.

If a VPN service provides you with a variety of protocol options, it means it takes your privacy seriously. That being said, a diverse protocol support also gives the users the liberty to tunnel their traffic through any of the protocols they like.

The VPN does a fine job with the protocol provision and offers PPTP, SSTP, L2TP-IPSec and OpenVPN protocols to its users. From streaming and fast browsing to safe and secure access to the internet, it ensures the users enjoy the luxuries of the internet without compromising on their online security.

While many users play down the role of encryption and rate the protocols higher, I think that both are important.

This service provides 256-bit encryption to make sure all your traffic is safe with its highly functioning algorithms. This encryption is safe enough for NSA to encrypt their sensitive information. This means it is safe enough for you.

Torrenting and P2P File Sharing: Unrestricted Downloading

Many VPN services back away when it comes to providing support for torrenting and P2P services. Since the P2P file sharing is not allowed in many countries, it takes some grit to go out of the way to make sure that users enjoy the files sharing services.

This VPN is one of many VPN services that allow torrenting and P2P facility on their network.

Ivacy torrenting service enables for safe and secure P2P file sharing services. It provides optimized P2P servers with blazing fast speeds to ensure your download and upload do not suffer.

These servers are located in countries that do not require VPN services to store metadata of their users or have strict copyright infringement laws. The VPN takes your online privacy to a next level by using leading edge protocols and encryption tools.

The service has P2P optimized servers in the US and Canada. These servers provide optimum level of speed for you to download torrents in a short span of time. Most importantly, the service encourages P2P activities rather than restricting users from it.

Speed Test: Fast Servers

In my Ivacy VPN review, I conducted the VPN’s speed tests to evaluate the provider’s performance. It is known that VPN’s slow down your internet connection.

However, this usually varies between different providers and also depends on the server and protocol you use.

Initially, I tested our network connection without a VPN service and observed the following results:


Next, I connected to a server using OpenVPN protocol and got the following speeds:


The results show that Ivacy VPN download speed was slightly less while the upload speeds remained consistent. Surprisingly, the ping dropped when connecting to a VPN.

That said, we were able to access blocked websites such as Hulu, Pandora, and Netflix without any restrictions and stream in high quality.

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Strong Device Compatibility

While selecting a good VPN service can be a painful experience at times, but selecting a VPN service that runs on your device can even be more painful. The users often complain about the VPN’s inability to work on their devices due to poor device compatibility. Therefore, it becomes one of the top priorities while finalizing a VPN service for your device.


For all that I know, this VPN provides decent device and operating software compatibility to its users. With a smooth running VPN client for Windows, Mac, iOS and Android and you are definitely going to enjoy using it on your device.

Apart from providing the VPN clients for the aforementioned operating software and devices, it can also be manually set up on Linux, Routers and gaming consoles.

Installing and Connecting Ivacy VPN on Windows

While some of the VPN services bring with them the painful experience of installing and running them on devices, the VPN offers a simple one-click solution for download and installation. You can visit the website of this VPN and download Ivacy VPN easily.

The Ivacy VPN free download option makes sure you do not pay anything to get the setup of this VPN. Once the setup is downloaded successfully, install it and make sure to check on ‘Launch Ivacy‘.

The software will automatically be launched once the installation is completed. But your job does not end here even after the installation; you will be required to fill in your details and to select the server and other necessary options before you could enjoy using it.

1) Post successful installation, you will be presented with the Ivacy Login screen. Here, you have to enter your Ivacy VPN Sign up credentials.


2) You will see the Dashboard where you will have to make adjustments to run it on your device. Enter your credentials in and select the protocol and purpose before clicking on ‘Quick Connect‘.


3) You can let your VPN decide the protocol or you can manually select the one you like. In my case, I chose PPTP as my connecting protocol and connected to the US fastest server.


4) Just for the record, you can also select the Purpose as per your choice. You will have different choices to choose from.

5) Once you have selected your purpose and protocol, click on ‘Quick Connect‘. Your VPN will hardly take a minute before it connects you with its server.


6) Notice the panel on the left of your VPN Client? You can make use of it as well while configuring this VPN on your device. You can check out all the options to get to know what more does it offer to you. Click on “Personalized Selection” to explore all the options.


7) You can also use the Split Tunneling option, the feature that lets you select some of the applications to run separately without eating the bandwidth off your VPN service. But to be able to do that, you will have to run the client with Admin Rights.


8) Last but not the least, you can also check all the settings before you decide to connect your VPN. Save the settings and enjoy using the VPN.

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Ivacy VPN for Android

With device compatibility being its forte, you can download Ivacy on Google Play for free and run it on Android smartphones and tabs.

Once you complete the Ivacy download, the app will run smoothly on your android device. Considering it is Android 4.0 or above. Size of this app is comparatively small than other VPN services and is very easy to use.

Upon downloading and installing the app, tap it to launch it and enter your credentials.


Once you have entered the credentials, you will be required to select your Server and Protocol.


Tap on the ‘Red card‘ in front of the servers to select any of the servers of your choice.


Once you have selected the server, you will be brought back to the screen where you will be required to tap on ‘Connect‘. Meanwhile, you can click on three vertically lined dots on the right top of the app to explore further options.

Now tap on ‘Connect‘ and wait for the connection to be established. But before it does that, it will ask for your special permission, tap on ‘I trust this application‘ and proceed further. Having approved the app, your VPN will take some time before it connects and grants you the access to all blocked services and websites.

With the app now connected, not only your browsing is safe, but you are also hidden from the cybercriminals. Enjoy unblocking Netflix with Ivacy VPN and much more.

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Ivacy VPN for Mac

For OS X users, Ivacy is one of the best VPNs for Mac as it offers exclusive software and manual configuration. You can use both the methods to setup this VPN on your device. The VPN client for Mac has a similar design and feel to the Windows PC software. All the options are neatly placed on the left panel and at the top of the VPN client. You can download Ivacy for Mac from their website, follow the installation wizard, and then run the software.

On the other hand, if you are looking for manual configuration, just follow these steps:

  • Launch ‘System Preferences
  • Go to ‘Network
  • Click on the ‘+’ icon located at the bottom left
  • Now under the Interface field, select ‘VPN’; choose the protocol you want to use, enter the ‘Service Name’ of your choice and hit ‘Create
  • Next, enter the ‘Server Address’ you want to connect to, your Ivacy username under ‘Account Name’ and then click ‘Authentication Settings…
  • In the ‘Password’ field, enter the password sent by the providers on your email and under the ‘Shared Secret’ field, enter ‘12345678’ and click ‘OK
  • Once you have entered this information, click ‘Apply
  • Now hit ‘Advance…
  • Make sure you check the ‘Send all traffic over VPN connection’ checkbox and the click ‘OK
  • Click ‘Apply’ again to make sure the settings are saved
  • Lastly, click ‘Connect’ and the VPN should be up and running

Ivacy Chrome Extension Review

The VPN providers offer a top-notch Google Chrome extension for the users. With this extension, you can safely browse on your Chrome and also bypass geo-restrictions imposed by different sites.

The Chrome add-on provided by the service is similarly in design to its desktop client. It lets you choose between the 450+ international servers provided by the service.

Most impressively, it provides AES 256 bit military grade encryption to safeguard your browsing experience. In my experience, not many VPNs provide this level of encryption with their browser extensions.


However, unlike many other services, this VPN does not offer the extension for free. Instead, it comes with one of its pricing packages.

Ivacy with Firefox

Firefox extension of this VPN is similar to the Chrome add-on. Although it is not as popular as the latter, it still extremely convenient.


With this extension, you can secure your browsing activity in a matter of seconds. However, it is often unreliable.

In the four attempts in which I tried to use this extension, it failed to connect two times.

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Split Tunneling with Ivacy VPN

I have often emphasized how important it is for a VPN service to have features like Split Tunneling on offer. They provide extra value to the services of VPN providers. Ivacy, like many of its competitors, fully understands the importance of such features from the perspective of its business and from the perspective of its users.

It knows how the Split Tunneling can help the users cut down the load of their VPN services. With this feature, the VPN takes load off itself by curtailing down the applications that put extra burden on your internet speed. You can choose to route your traffic or app with Split Tunneling and save bandwidth of your internet by instructing the service to exclude the apps, which will still run in the background but without the protection of the VPN.

Ivacy Netflix Review: The Grey Area

Netflix has specified libraries for different countries. This means that individuals using Netflix from Canada can only access content available in that country.

Now, if the users in Canada want to access the US library of Netflix, they need a VPN. A VPN can provide them with an IP address of USA.

This would provide them access to all the movies and shows that are available for American audience.

The VPN worked with Netflix in many of my tests. But I would recommend you to stay updated on the matter.

Netflix constantly upgrades it VPN detectors. This means VPN services are hardly consistent when it comes to unblocking the streaming service.

Ivacy Kodi Review: Streaming with VPN

One of the things that caught my attention during Ivacy VPN review was its compatibility with Kodi. Over the years, Kodi (previously known as XBMC) has gained high popularity. It provides numerous add-ons, official and third party, through which you can stream unlimited content.

An Ivacy Kodi service comes with OpenELEC compatibility and enables you to unblock any geo-restricted channel on Kodi. The setup process is fairly simple and illustrated in their knowledgebase. In addition, the VPN offers its own add-on for Kodi. Therefore, you can directly setup the VPN onto Kodi.

If you are using Kodi on Android, iOS, Mac or Windows, you have to simply install the VPN. The VPN will provide you access to geo-restricted movies, shows and documentaries.

In case you want to configure the VPN directly on Kodi, the providers have a manual to guide you through the process.

My attempts in using this VPN were a success. I was able to unlock geo-restricted content without any difficulty.

Does Ivacy VPN Work in China?

It is common knowledge that China has imposed heavily restriction on the online activities of its citizens. The country has blocked Facebook, YouTube, Twitter and many other popular websites.

With its 450+ servers, kill switch, and DNS leak protection, Ivacy allow Chinese users to access internet with guaranteed freedom.

Moreover, the agents of the VPN are available 24/7 to provide them with any assistance they might need.

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Customer Support

For this review, I evaluated Ivacy support and it left me with mixed opinion. Their Customer Support has a Live Chat option and I tested it on few occasions.

In reply to most of my queries, the agent provided me with the link instead of directly addressing my concern. This bothered me a bit, as I thought the agent was just trying to do away with my question.

While I commend the providers for offering the live chat option, I would appreciate a more personal approach to customer support. This means I would prefer a live chat with more well-informed agents.


Money Back Guarantee

There is no Ivacy free trial for you to test out the service. Fortunately, you can avail its money back guarantee to get a refund if you are not satisfied with the VPN. But there are few things you have to keep in consideration.

  • Your claim should be within the 7 days of the submission or renewal date.
  • You must not breach any clause of the provider’s Terms of Usage
  • You should not use more than 500 MB bandwidth
  • You should have less than 30 sessions on the service.

There are VPN services that offer money-back guarantee that last up to 30 days. However, I believe 7 days is enough to test out a VPN.

Note: You can also check the list of 5 best free VPN providers 2018.

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Ivacy VPN Reddit Review

Reddit is one of the favorite forums of the VPN users. They use this popular social media platform to discuss their personal experience with different services. Therefore, I dived headfirst into the pool of rants that is reddit to see what Redditors think about this VPN.

A user categorizes this service as ‘decent’ due to its server speed.

In addition, a satisfied user praised the speed and refund policy of the service.

Other Reviews

Reddit is not the only forum where users share their experience with a service. The interweb is filled with reviews of this VPN.

On twitter, users recommend of this VPN service.

On another forum, an Ivacy VPN review for Australia makes an interesting point.


Final Verdict

Conducting the Ivacy VPN review was difficult, yet a fun thing to do. Difficult because Ivacy, as stated above, is comparatively new and has been revamped so it does deserve some margin of error due to changes in the panel and the sudden changes in its operational ways.

Fun because this VPN tends to surprise everyone with what it is offering right now. If you are a veteran user, you will be surprised to see the features and services offered by this VPN. They are as good as any other VPN giant out there.

Yes, it needs improvement in some areas, but all in all it was fun conducting Ivacy review. I would recommend all my readers to give it a shot if they are looking for a VPN full of smart features. In my review, I rate this VPN 4.5 / 5.0.

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Related Articles

Ghulman's Biography :

Ever since Ghulman read 1984, he has become somewhat obsessed with Mass Surveillance. This is the reason why he spends his time advocating for digital privacy and internet freedom. When he is not stringing together alphabets, Ghulman amuses himself with unfunny sitcoms and badly produced Indy flicks.

24 Responses to Ivacy VPN Review 2018 – Cheap VPN that works with Netflix

  1. Macy says:

    Easy to use, high speeds while connected. Excellent service

  2. James says:

    The only downside of this VPN is they don’t have Chrome Extension. I’ve switch back to PURE VPN because of that.

  3. Yoda says:

    I recently purchased the ivacy plan to use on my linux laptop and android phone. At first I had a rough start with only one openvpn profile able to connect outside of the vpn’s internal network and pptp completely not connecting to the server. I eventually tested new desktop environments and it worked. The issue was ubuntu 17.10’s new desktop environment. I’m not sure why but network manager doesn’t like pptp and somewhat openvpn. I ended up testing the mac client which worked well but had no option for any sort of stealth protocol or scramble protocol which I have become used to using with the windscribe service, or ipvanish service. After getting pptp to work I was able to get 50 mbps, but that was probably because of my connection to my router. The android client looks very clean and modern and includes a few interesting features such as an internet kill switch, split tunneling or allowing separate apps to use vpn or no vpn, multiport, and being able to use udp or tcp as the protocol. The only things that I would suggest for Ivacy to add is a linux client, and traffic obfuscation/scramble protocol/stealth protocol support.

  4. CC says:

    I’ve been using the service for about 10 months and can say the connection speeds seem pretty dam good. The biggest problem I’m getting is the speed and reliability of the software on Windows 10. I have had to reinstall it many times to fix connection / loading issues. But the latest software version load time is awful, especially when closing and reloading it later on.

  5. Mr. Privacy says:

    I am a recent customer of Ivacy and so far I love it. Speeds are great, but then I only get 5 Mbps service in the country and torrent downloads are running 90% – 95% the speed of no VPN, with VPN enabled. That was my biggest fear when choosing Ivacy over all the others with their low price. I have done the IP and DNS leak tests and with auto selection of protocol I have seen zero leaks. Customer service has been good through their chat service. And for $1.83/mo on their 2-yr plan, I couldn’t be more pleased with my choice. I highly recommend Ivacy for the money.

  6. kristy says:

    I don’t know why people are posting negative comments about their service. I have been using their service since last year plus i just subscribed for another year. Its working pretty great. I havent faced any major issue while using their service plus their customer suppoer is pretty good when it comes to minor glitches.

    • Ghulman says:

      Hi Kristy,
      Everyone have their own preferences when it comes to VPN. Hence, they all have different experiences. I am glad you liked Ivacy

  7. Paula Cerqueira says:

    Worst VPN I ever try! TOO slow! I’ve being using free trial from another provider and it was 100X better than the paid ivacy. I wish I could get my money back. Do not fall for the small price, the quality of connection is even smaller.

    • Ivacy Support says:

      Hello, Paula,

      It would be nice to know in details the exact nature of your problem. At Ivacy, our ultimate aim the satisfaction of each and every customer. We’d love to help you out too. But for that, we would like to know a little more about the the problem itself. Please email us as support@ivacy.com or visit our website where our customer service representatives are more than willing to help resolve all of your issues.

      Thank you, Paula.

  8. anistonkk says:

    I have been looking for a secure VPN service with reliable connection and P2P support. I came up with ivacy and figured it out as a worth trying service. With strong encryption protocols, large number of servers and amazingly economical package plans, ivacy stands as fans favorite VPN service of the year.

  9. Louis Desjardins says:

    I’ll tell you what’s crappy; trying to post a comment but forgetting you’re using Firefox and having your comment disappear when you press “Submit”. But I digress. And am posting this with Opera.
    I’ve been using Ivacy for about a week. I was concerned at first because I couldn’t get it to work in OpenVPN client mode on my DD-WRT-configured router, plus I didn’t like the idea of disabling NAT and firewall as their instructions instruct. But after a password change it does work on the router, and without disabling NAT and firewall.
    Prior to getting it to work on the router I installed Ivacy on my PC and liked the interface, but since I wanted it on my router and it wasn’t working at the time I asked for a refund. They didn’t respond to my refund request after a few days so I can’t say I would have gotten my money back, but after it started to work on my router I canceled the refund request and the gentleman on the live chat said he took care of it for me. And speaking of chat, the two agents I’ve typed with have been very helpful.
    My one remaining concern is Ivacy’s lack of dedicated DNS servers, but from what I’ve read so far using public servers such as OpenDNS or Google isn’t an issue. And the speed is equal to when I connect with my other VPN service and the price is about 75% lower. So fingers crossed since I’m signed up for two years, and so far so great.

  10. Louis Desjardins says:

    I started with them last week. I first had issues because I could not get it to work on my DD-WRT-configured router, plus I didn’t like the idea of having to disable the router firewall. However, it did work after a password change, and even with the firewall enabled. Also, their on-line chat people are helpful, the price is great and the speed is as good as with my other VPN. It would be perfect if they had their own DNS servers, but from almost everything I’ve read so far using public DNS servers isn’t an issue. So, fingers crossed because I’m signed up for two years.

    • Ghulman says:

      Hi Louis Desjardins,
      Hope Ivacy continues to meet your expectations. Customer like you should be valued by the service.

      Stay Safe

  11. shrinivas says:

    I don’t understand how you could give a high rating basing on their advertisement or reading their website. You should install, use for some time and use all their protocols before submitting a review !
    I subscribed to their services on June 2016 for one year @ $1.83 PM. For six months everything worked well, so I extended their service for 2 more years. Then the problems started, the nearest servers would fail and I had to always rely on distant servers with a very high ping and low speeds. Their P2P services have become terrible ! Their customer service is pathetic ! They tell you to do this and that and probably never understand what our problem is.
    And another irritating thing is they do not give refunds, even for the period starting from December 2016 !
    I do not know how to get the refund !

    • Ghulman says:

      Hi Shrinivas,
      I used Ivacy exactly for a month before writing this review. I agree that there might be issues, but Ivacy so far has impressed me a lot.

      Stay Woke

  12. Bkay says:

    Okay I’m going to say this, this service is crap. I can’t stress it enough! Never ever subscribe for ivacy. I paid for this service and I could barely connect, 20 minutes after I immediately asked for a refund. I didn’t get a refund till today, contacted PayPal for help, they could not help, however ivacy said i used 2000mb(a service that I could not use) against their 500mb refund policy. Iwan is right, always read their hidden and tucked away refund policy, I wish I saw it before but honestly I thought it was a good service. Becareful, Ivacy is fraud! Service is crap and customer care is awful.

    Never Ever subscribe for this crappy service! Go for express vpn instead. They are the best.

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