VPN in Touch Review 2023

  • Last updated April 10, 2023
  • written by
Based in Germany [UNSAFE]
Price $2.49/mo
Servers 15 (8 Countries)
Logs Keep Logs
Multi Login 3 Devices
Refund 30 Days
Recommended No
Website VPNintouch.com

VPN touch is supposedly a powerful VPN provider that offers both free and paid subscription plans.

It claims to offer lightning-fast speeds, and even promises web browsing without a trace. However, this VPN in Touch review indicated that it does not have a huge server network like ExpressVPN or Surfshark.

Therefore, I don’t recommend the service because it keeps logs due to jurisdiction obligations. Furthermore, it offers three types of pricing plans other than free trials monthly, semi-annually, and yearly that you can avail of at the cost of $9.99, $17.99, and $29.99, respectively.

As always, if you want to check out some other best VPNs, make sure you check out our popular VPN reviews page.

VPN in Touch Review – Rating Criteria

  1. Pricing – What is the cost of VPN in Touch?
  2. Security – Protocols & Encryption
  3. Jurisdiction – Belongs to Five Eye Country
  4. Speed – Not on the Higher Side
  5. Streaming – Does it Support Netflix & Other Streaming Services
  6. Leaks – IP, DNS, WebRTC & Virus Tests
  7. Trustworthiness – Logging Policy & Customer Support
  8. Compatibility – Does it support all Platforms & Devices

Pricing – What is the cost of VPN in Touch?

When it comes to pricing, they offer three plans, and none of them are cheap.

Their 1-month plan costs $9.99, 6 months costs $17.99, and their 1-year plan costs $29.99.

They even offer laughable 50% and 70% discounts as well.


My suggestion, try out their free trial before you go out and purchase this junk. As a matter of fact, don’t get it all, even if you get their premium plan free. It’s just not worth it.

Free 7-Day Trial

Since it’s a German VPN, I genuinely expected better things from this provider. However, after using this provider for a week straight, the only thing worthwhile about this VPN was that it offered a free version.

That said, it too involved using a credit card. Although it didn’t charge upfront, it did prompt an option for automatic renewal on my iPhone if you want to use it on an iPhone without your credit card, good luck.

Payment Methods

Surprisingly, the service does not offer online payment options on its website. For that reason, you will have to download the apps through the Apple Store or Google Play Store.

By doing so, you can select the payment method of your choice instantly. Moreover, you can enjoy 30 days money-back guarantee if you are dissatisfied with the service for any reason.

Security – Protocols & Encryption

The service has different protocols like PPTP, L2TP, IPsec, and OpenVPN protocols on the security front.

Interestingly, the last protocol is assumed as one of the safest protocols in the industry. This is because it applies 256-bit military-grade encryption by default.

Jurisdiction – Where is VPN Touch-based?

The reason why VPN in Touch logs so much data is that they have no other choice. Since Germany Falls under the EU jurisdiction, they have to abide by stringent data retention laws.

While they claim no data logging, the fact of the matter is, they are helpless against the ECJ (European Court of Justice).

EU Cookie Directive, Data Retention, and GDPR (General Data Protection Regulation) all impose heaving regulations on what data must be stored, monitored, and tracked within the European Union.

Besides that:

Every German state has its own DPA (Data Protection Authority), and it can at any point request information for auditing in compliance with the data protection law.

Failure to do so can be met with a hefty fine of up to €20,000,000 or 4 percent of annual turnover.

There is no denying that VPN in Touch operates from Germany, and Germany has outrageously stringent data retention laws.

Server Locations

Their server count is not impressive at all. I must say I’m not surprised. They only offer 8 server locations. Yup, that’s right, only 8.

Not to mention they give no information regarding the number of servers they have in each country. I think it’s safe to say they don’t offer much.

  • United States
  • United Kingdom
  • Canada
  • Germany
  • Netherlands
  • France
  • Japan
  • Singapore

Speed – Is VPN in Touch Fast?

The server speed of the VPN in Touch is inferior, to say the least. When I connected to its Netherlands server, I received a 2.40 Mbps connection speed. I used a 24 Mbps internet connection before performing the test:


Streaming – Does VPN in Touch unblock Netflix?

VPN in Touch allows you to unblock Netflix hassle-free. You will have to select the US server of your choice to watch your favorite TV shows or movies anonymously.

As I already mentioned, the VPN only offers a handful of servers in limited countries. Therefore, VPN in Touch is not the right choice for torrenting.

Leaks – IP, DNS, WebRTC & Virus Tests

This VPN is secure and safe to use in terms of DNS, IP, and WebRTC leaks.

It passed all the leak tests, including the Virus test, with excellence. Here are the snapshots:

IP Leak Test:


DNS Leak Test:


WebRTC Leak Test:


Virus Test:

I tested its Windows setup file through VirusTotal.com, and the file did not expose any malware or virus at all.


Trustworthiness – Logging Policy & Customer Support

Our VPN in Touch Review is quite vague about its logging policy. After snooping around on their site for a while, I looked into their privacy policy.

In the first line of their privacy policy, they claim:

Our product will never store, log, or share your true IP address, and we always delete your true IP address after your VPN session is closed.

I discovered that they actually log quite a lot of your data. For instance, all your basic sessions, such as inbound and outbound IPs, are recorded. In addition to that, your bandwidth and the clicks you make are also tracked.


That’s a little suspicious.

But that’s not all. They also log information about what device you’re using:

When you launch VPN in Touch, we also collect device-specific information, such as the hardware model, operating system version, browser type, language, wireless network, and mobile network information. This information does not identify you, and we use it to provide and improve the Services, troubleshoot, and perform analytics on our services.

What’s worse?

Your data is used by third-party advertisers as well. Take a look at the screenshot below.


Although their privacy policy goes on forever, one thing is for sure, they do LOG YOUR DATA.

But you don’t have to take my word for it. You can check out their misleading privacy policy for yourself.

Customer Support

Even though there’s an option for support on their home page, you can’t really contact them via live chat.

So how do you contact them then? Through emailing, of course. What’s worse, they don’t make it obvious which email to contact if you need help.

Anyways… I shot up an email at support@vpnintouch.com to see their response time. To my utter disappointment, their reply came hours after I initially contacted them. Not only that, their answer for just as bizarre too.

Compatibility – Does it support all platforms and devices?

In our VPN in Touch Review, we tested the VPN’s multi-platform compatibility isn’t all that great either. There is no support for both Linux and macOS, which is just disappointing.

That said, they do offer VPN in Touch for android, PCs, Windows phones, and even iOS devices.


The overall experience of VPN in Touch is not up to the mark. The moment you get on to their site, you’ll immediately know there’s something wrong.

For instance, there isn’t an option to download the Windows client anywhere on the site. When you click on the “Get it Free” button, you can’t even see the option to download the Windows client at all.


And we also tried to trouble shoot VPN in this regard to download or connect it to our windows device.

Comparison between ExpressVPN and VPN in Touch

If you want to compare the major attributes of both these VPNs, have a look at the below-mentioned table:

Features ExpressVPN VPN in Touch
Price $6.67/mo - Save up to 49% with exclusive 1-year plans + 3 months free $2.49/mo
Servers 3,000+ in 94 Countries 8 in 8 Countries
Compatibility All Devices Windows, Windows Phone,
Android & iOS
Jurisdiction The British Virgin Islands Germany
Logging Policy Zero Logs Keep Logs
Customer Support Live Chat & Email Support FAQs & Email
Trustpilot Score 4.6 3.5
Website ExpressVPN VPN in Touch

Alternatives of VPN in Touch

Suppose you are not interested in this VPN. Here, you will be better off checking out the alternate VPN in Touch review of the following providers.

Do I Recommend VPN in Touch?

No, I don’t recommend VPN in Touch.

From an utterly terrible service to a topsy-turvy website, VPN in Touch is not worth it. Nothing is maintained, there’s no proper support, heck, there isn’t an option to purchase or let alone even download their Windows client.

Their website is also terribly unresponsive. I can go on for days complaining about this VPN.

They also don’t even mention any privacy features on their website, so yeah, good luck securing your privacy with VPN in Touch.

Even though they claim that they offer Windows, iOS, and Android users, which provide the desired encryption level, it is still below-par VPN service in the grander scheme of things.

Based on the above VPN in Touch review, I am awarding the service a 2.5/5.0 rating overall.

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