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LiquidVPN Review 2020

LiquidVPN is an expensive US based service available at $4.75/mo price. It offers 45 servers globally that support Netflix and torrenting. The service has obtained 3.2 stars rating overall.

Based inUS [UNSAFE]
Price$4.75/mo
Servers45 (11 Countries)
LogsNo Logs
Multi Login8 Devices
Refund7 Days
RecommendedYes
WebsiteLiquidVPN.com

LiquidVPN is a US-based VPN provider. It offers an interesting mix of features and have some pros with a few cons.

Moreover, their pricing is on the higher side too. During this LiquidVPN review, I tested its diverse attributes like speed, jurisdiction, logging policies, privacy features, apps availability, and support. The provider has a great logging policy, good speeds, supports US Netflix and torrenting, and has professional customer support.

However, it hosts a very small server network as compared to the likes of Surfshark or PureVPN. In addition, it is a little higher priced than some alternatives that offer the same level – if not more – of performance for cheaper rates.

Overall, LiquidVPN has earned a rating of 3.2/5.0 as a VPN respectably decent VPN.

My Rating Criteria

I have developed my own 9 step criteria to perform this review that includes:

  1. Jurisdiction – Where is LiquidVPN located?
  2. Security – How secure is LiquidVPN?
  3. Leaks – Does LiquidVPN leak IP, DNS, WebRTC?
  4. Servers – Is LiquidVPN P2P compatible?
  5. Speed – Is LiquidVPN fast?
  6. Streaming – Does LiquidVPN unblock US Netflix?
  7. Compatibility – How many devices does LiquidVPN support?
  8. Pricing – How much is LiquidVPN?
  9. Trustworthiness – Trustpilot Rating, Reddit Reviews & Support

Jurisdiction – Where is LiquidVPN located?

LiquidVPN hails from the United States and that is surely a cause of concern from users’ privacy point of view. That said, it doesn’t mean your privacy is at risk because, despite the involvement of the US in the five eyes, there are no mandatory data retention laws on the country.

This means that if a VPN chooses not to collect information relating to its users, the government cannot force them to. As such, jurisdiction alone only tells part of the story about what a VPN may or may not do with our data. The logging policy tells the other half, and it is often the more important one.

Security – How secure is LiquidVPN?

LiquidVPN offers strong security with powerful encryption and tunneling protocols. It supports 3 VPN protocols including OpenVPN, SSTP, and L2TP/IPSec, but you’ll mostly be using OpenVPN since it is the default and most secure one currently available.

For encryption, the provider offers both AES-128 as well as AES-256. These protocols offer are virtually impossible for any hacker to break through, providing excellent security to your data packets being transmitted through the VPN tunnel.

Additional Security Features

LiquidVPN has other valuable privacy benefits in its armory which guarantee your security and privacy beyond the core security features like Internet Kill Switch, and IP modulation.

Liquid Lock

LiquidVPN offers a built-in Kill Switch in its client. Branded as “Liquid Lock“, the Kill Switch swiftly disconnects you from the internet in case your VPN connection is unstable and is interrupted from even a second. This ensures that your privacy doesn’t leak through the web.

LiquidVPN IP Modulation

LiquidVPN offers 3 VPN topologies: public, shared, and IP modulation. The public one is your own IP address that is randomly assigned to you by the VPN every time you connect. Shared IP address is shared with multiple VPN users and is protected behind a NAT firewall unlike the public IP.

But it is the IP modulation topology that is the most distinct feature of LiquidVPN. IP modulation rapidly changes your IP address without forcing you to disconnect or interrupting your VPN connection. Thus, every time your computer or device communicates with a website, it will use a different IP address for each communication attempt.

With your IP changing so rapidly in a random manner, it’s next to impossible for any hacker or agency to follow your trails throughout the web, boosting your privacy significantly on the web.

Does LiquidVPN Keep Logs?

LiquidVPN keeps no personally identifiable information about you. The data LiquidVPN stores in its logs include user logins per account, your account status, and your VPN IP address if you are using the public IP topology.

liquidvpn-logging-policy

That is a pretty good logging policy overall since there’s no way anyone could determine your activities or identity with a bare minimum of data about your VPN session that LiquidVPN holds.

Leaks – Does LiquidPN leak IP, DNS, WebRTC?

Fortunately, you can protect your digital footprints through LiquidVPN because it does not reveal your actual IP, DNS or WebRTC information online.

IP Leak Test:

Testing LiquidVPN for IP leaks, I found no evidence of any such leaking problem:

IP-Leak-Test-of-LiquidVPN

DNS Leak Test:

The DNS leak test likewise came clear:

DNS-Leak-Test-of-LiquidVPN

WebRTC Leak Test:

I found no WebRTC leaks either while connected to LiquidVPN:

WebRTC-Leak-Test-of-LiquidVPN

Virus Test:

 I ran its Windows setup file through VirusTotal.com and received no virus or malware threat.

Virus-Test-of-LiquidVPN

Servers – Is LiquidVPN P2P compatible?

LiquidVPN has 45 servers in 11 different countries of the world. This is a pretty small network, but LiquidVPN claims that it only uses state-of-the-art bare-metal servers. The company states that their priority is performance and stability rather than expanding their range of network.

LiquidVPN supports torrents and p2p filesharing. So, if you need to amp up your security while downloading torrents to stay safe from anti-piracy authorities, you can deploy LiquidVPN for better protection of your identity.

Does LiquidVPN work in China?

LiquidVPN is not reliable for China. Although we haven’t tested its functionality in China, we expect it to be ineffective against the increasing prowess of the Great Firewall of China. LiquidVPN possesses no means for going past Chinese internet blockades as it lacks any obfuscation protocols or other capabilities.

Speed – Is LiquidVPN fast?

In terms of speed, LiquidVPN is reasonably fast. I used a 30 Mbps internet connection before conducting a speed test. For the performance test, I made use of speedtest.net’s online tool.

First up, I connected to the US server and got a download speed. That is seriously impressive:

LiquidVPN-speed-test-on-US-server

Next, I connected to a UK server, which gave lower speed, but still not too bad:

LiquidVPN-speed-test-on-UK-server

Finally, the German server also performed similarly to the UK one:

LiquidVPN-speed-test-on-Germany-server

All in all, LiquidVPN isn’t a model of consistency when it comes to its speed measurements across the board, but it still reasonably fast to enable a smooth streaming, torrenting, and web-surfing experience for users.

Streaming – Does LiquidVPN unblock US Netflix?

LiquidVPN is surprisingly effective for streaming and unblocks the US Netflix media library. Considering the fact that many VPNs have become powerless against Netflix’s VPN-blocking technology, it is quite impressive to see LiquidVPN staying strong and allowing users the ability to bypass geo-restrictions on streaming websites.

Netflix-working-with-LiquidVPN

Other Streaming Services

LiquidVPN claims to be efficient for unblocking US-based streaming services. I tried the service for BBC iPlayer, but that didn’t work. If the company is to be believed, the VPN might work for Hulu, HBO Go, and other American streaming services, but since we haven’t tested it on these, we can’t guarantee that.

liquidvpn-detected-by-bbc-iplayer

Compatibility – How many devices does LiquidVPN support?

LiquidVPN supports two to eight simultaneous connections depending on your subscription plan. It has native apps for Windows, macOS, and Android, but none for iOS yet.

You can set it up manually on iOS and other devices such as Smart TVs, but it is the dedicated apps which come with all the full range of extra features and functionalities which is where the true strength of the VPN lie.

LiquidVPN for Windows and macOS

The LiquidVPN desktop app is a bare-bone client with a basic-looking interface that is easily accessible and usable. You can choose your preferred servers from the main screen and also enabled or disable the Liquid Lock (Kill Switch) feature.

liquidvpn-app-for-windows-and-mac

The settings allow users to configure protocols and encryption by selecting your preferred option. The performance, functionality, and features are the same in Windows and Mac apps of LiquidVPN.

LiquidVPN Android App

The LiquidVPN android app has the same interface as the desktop apps. However, it only supports the OpenVPN protocol and also lacks the Liquid Lock feature present in the desktop apps. You can choose your servers conveniently from the main screen. They offer pretty swift connectivity. As for ratings, LiquidVPN has a 3.6-star rating on Google Play Store.

liquidvpn-android-app

Pricing – How much is LiquidVPN?

The service offers expensive pricing plans to its users. LiquidVPN has three pricing plans: SideKick, Road Warrior and Ultimate or Family Plan. Each of the pricing plans is available in 1 and 12-month denominations. These plans are:

1-month:

12-months:

LiquidVPN-Pricing-Plans

The ultimate plan has 8 simultaneous connections, whereas a Road Warrior and SideKick plans offer 4 and 2 simultaneous connections respectively.

You are free to avail any payment method of your choice like Bitcoin, PayPal, Master Card or others.

liquidvpn-payment-methods

Moreover, you can use their 7 days money-back guarantee if you want to claim for the refund.

Also, if you want better VPN options at a very low price, check out our list of best VPN deals to avail amazing discounts!

Trustworthiness – Trustpilot Rating, Reddit Reviews & Support

LiquidVPN has only two reviews on Trustpilot and has average rating of 3.5/5.0. This shows that the VPN isn’t as popular as others and probably has a smaller user base.

liquid-vpn-trust-pilot

LiquidVPN Reddit Reviews

The VPN also doesn’t seem to be much popular on Reddit. The most recent mention of the VPN I found was from a 4-year old thread where the user posted a list of VPNs and asked others to help him pick the best one. No one seems to have mentioned LiquidVPN:

Of these vpn’s what one would you use? from VPNTorrents

This obviously doesn’t mean that the VPN is a bad one. But it does mean that most users would skip past it when put alongside some of the more popular and bigger VPN brands.

Customer Support

The customer support of LiquidVPN is quite satisfactory. They can be reached through emails and typically take a couple of hours to respond. That’s pretty good.

In addition to email, the official website has a help page with numerous tutorials, setup guides, and informative articles about LiquidVPN and its features.

Overall, LiquidVPN has what you may call pretty respectable customer support.

Comparison between PureVPN and LiquidVPN

If you wish to know the salient features of PureVPN and LiquidVPN both, read this below-mentioned table:

FeaturesPureVPNLiquidVPN
Price $2.91/mo $4.75/mo
Servers2000+ in 140 Countries45 in 11 countries
CompatibilityAll DevicesWindows, macOS, Linux,
Android
JurisdictionHong KongUnited States
Logging PolicyZero LogsNo Sensitive Logs
Customer SupportLive Chat & Email SupportFAQs & Email
Trustpilot Score4.83.5
WebsitePureVPNLiquidVPN

Alternatives to LiquidVPN

LiquidVPN has all the means to help you keep a low profile on the internet. It can even provide you access to geo-restricted content. Regardless, everyone have their own preferences when it comes to VPNs.

If you are looking for something not provided, you can check out:

Do I Recommend LiquidVPN?

Yes, I do recommend LiquidVPN. It is quite fast, has decent security features (especially IP modulation), a good logging policy, the capability to unblock Netflix, and support for torrents.

However, it is slightly more expensive than other providers with similar features and has a pretty small server network. The customer support, while good, could be expanded to include live chat support for faster communications.

Based on the points mentioned above in this LiquidVPN review, the service has earned 3.2/5.0 stars rating overall.

If privacy is your topmost priority and want to know about VPNs other than LiquidVPN, read unbiased VPN reviews guide.

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Osama Tahir

Osama Tahir

Author
Posts by Osama Tahir

Osama Tahir's Biography :


Osama is a staunch believer in the inalienable right of every citizen to freedom of expression. Writing about online privacy and security without regard to political correctness is his answer to the powers that be threatening our freedom. Deeply curious about Nature and the Universe, he is fascinated by science, intrigued by mathematics, and wishes to play guitar like Buckethead in some alternate version of reality.


4 Responses to LiquidVPN Review 2020

  1. David Cox says:

    Mike,

    I am quite sorry you felt slighted. The reason you didnt get a refund is because you abused the service by accumulating well over 6 thousand logins over the course of just an hour of actual time online. You caused a minor problem with our authentication system. This is why the chargeback you filed was settled in our favor. If you would like to come finish out your time with LiquidVPN I am more than willing to let you as long as you follow the rules.

  2. dave says:

    Mike,

    The reason your account is locked is because you are trying to make it sound like our TOS changes were made so we could keep your BTC. When this policy was in place before you signed up and you were well past the allowed bandwidth to be eligible for a refund in the first place. As you can clearly see from the link below our policy about not refunding BTC payments was in place before you signed up for service. You were asked to read them and agree to them when you signed up https://web.archive.org/web/20150803142923/https://www.liquidvpn.com/terms-of-service/

    We had every intention of allowing you to finish out your term until you decided to try and smear our name.

    Enjoy your weekend

  3. mike says:

    They do not honour their refund policy. I would stay away from them.

    Request for refund was made within the 7 days policy.

    1. Refund was delayed as they said they do not keep Bitcoin in their wallet and it takes time to transfer from their bank.
    2. Requested for an update one week later, no reply and my ticket was closed,
    3. Started a new ticket and Mike Chamberlain replied that it takes time as they haven’t had a Bitcoin signup recently. Thus they could not refund.
    4. 2 Weeks later. Asked for an update, no reply and the ticket was deleted.
    5. Started a new ticket and this time Mike Chamberlain replied stating that BTC, Cash and other crypto currencies are not eligible for a refund.

    This is mind boggling since he was the person who replied at (3). Secondly the TOS was changed after the request for a refund was made. In fact this line –

    “We do not refund cash and other cryptocurrency payments”

    was added after the 25th September 2015.

    Here’s the link to Google cached page –
    http://webcache.googleusercontent.com/search?q=cache:LvmzM9fy4s0J:https://www.liquidvpn.com/terms-of-service/+&cd=1&hl=en&ct=clnk

    My account has since been locked which means I can’t even start a conversation with them regarding this. Even if I could, there isn’t much point in doing so, since they would either delete the support ticket and delay anything but refund.

    Unethical and obnoxious. Mike Chamberlain has tried to hoodwink and bully the refund from me. I would really think twice about trusting them with anything.

    • admin says:

      Hello Mike,

      Thank you for your feedback.

      It is quite unfortunate that you face such issues with Liquid VPN.

      According to users reviews, PureVPN is currently providing best customer support 24/7 with excellent VPN service. Check out PureVPN review here https://wordpress-144839-1418219.cloudwaysapps.com/vpn-reviews/purevpn/

      Hopefully, it will help you out and let you to access all geo-restricted content without facing such issues.

      Kind Regards,
      VPNRanks.com

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