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VPNBook Review 2020

VPNBook is a freemium service that offers a dedicated IP feature at an expensive $7.95/mo price. It only offers 11 servers in 6 countries, some of which support torrenting but none unblock Netflix. The service has earned 2.0 stars rating overall.

Based inSwitzerland [SAFE]
Price$0.00
Servers6 (6 Countries)
LogsKeep Logs
Multi Login5 Devices
Refund30 Days
RecommendedNo
WebsiteVPNBook.com

VPNBook is a Switzerland based free VPN provider. It has 8 VPN servers located in the US, Germany, France, Canada, and Poland. In addition, it has 2 proxy servers in the UK and US each and an “Outline VPN” (which is basically Shadowsocks) server in Canada.

In this VPNBook review, I tested this service’s speed, security, and evaluated its overall performance. VPNBook does not support Netflix unblocking. But, it supports p2p activities on some servers.

VPNBook does not have dedicated apps for any platform but supports all devices that can run OpenVPN. As such, you get a no-frills service with no extra features such as Kill Switch to keep you protected from accidental leaks of your information.

For security, the provider uses AES-256 encryption but has a less-than-ideal logging policy, as it stores IP address of users and connection timestamps. Speed is another factor where the provider performs poorly.

Although it is still pretty good for a free service, that’s because the standard of free VPNs is quite low. Therefore, in this VPNBook 2020 review, I rate it 2.0/5.0.

Since VPNBook has a lot of limitations in servers as well as unblocking capabilities, PureVPN and Surfshark are two excellent alternatives that cover all the weak areas inherent in VPNBook.

My Rating Criteria

For this review, the following criteria were taken into consideration:

  1. Jurisdiction – Where is VPNBook located?
  2. Security – Is VPNBook safe?
  3. Leaks – IP, DNS & WebRTC Leak Tests
  4. Servers – Is VPNBook P2P Compatible?
  5. Speed – Not on the Higher Side
  6. Streaming – Does VPNBook support Netflix?
  7. Compatibility – Supports Different Platforms & Devices
  8. Pricing – How much is VPNBook?
  9. Trustworthiness – Trustpilot Ratings, Reddit Reviews & Support

Jurisdiction – Where is VPNBook located?

VPNBook hails from a safe jurisdiction i.e. Switzerland. The country is not a part of 14 eyes alliance nor it follows mandatory users’ data retention rules as well. Therefore, you have nothing to worry about as far as government surveillance is concerned, since VPNBook is located in a country with safe jurisdiction.

Security – Is VPNBook safe?

VPNBook is safe because it uses good encryption standards. The provider offers PPTP and OpenVPN protocol that uses 256-bit military-grade encryption by default. The provider claims to use AES-256 encryption:

vpnbook strong encryption

In the config files of the provider, I found that the provider truly does use AES-256:

vpnbook truly uses aes-256

Does VPNBook keep logs?

VPNBook keeps logs to some extent, such as your IP and connection timestamps.

Although the provider is quite good as far as encryption is concerned, it does have a logging policy that raises some concerns. For instance, the provider clearly mentions that they store IP address addresses and connection timestamps:

vpnbook privacy policy

Therefore, VPNBook is not the best option out there if you are looking for security and privacy in general. Nonetheless, it is still more reliable than many other free providers.

Leaks – IP, DNS & WebRTC Leak Tests

The service does not expose your actual whereabouts be it IP, DNS or WebRTC information online. To test the service, I used ipleak.org and connected it to the Canada server. Here are the results:

IP Leak Test:

No IP leaks were detected when connected to this server.

vpnbook ip leak test

DNS Leak Test: 

The service passed the DNS leak test comfortably.

vpnbook dns leak test

WebRTC Leak Test:

Similarly, it also found innocent of any WebRTC leaks.

vpnbook webrtc leak test

Server – Is VPNBook P2P compatible?

As a free online software that runs on advertisements and donations, VPNBook only has 11 servers in total located in the following countries:

  • US
  • UK
  • Canada
  • Poland
  • Germany
  • France

VPNBook also offers paid dedicated servers as a paid option in three regions: Canada, US East, and US West. In addition to VPN servers, there’s a VPNBook free web proxy. There are four proxy servers within the UK, US, France, and Canada that can be accessed through the web. Keep in mind that these servers will only change your IP address but do not offer the same level of security that the VPN protocols do.

Is VPNBook good for torrenting?

You can download torrents on Poland and Germany servers, but p2p activity is restricted on other servers. So, VPNBook torrenting sessions are possible through this service. However, since the provider does store some connections, it is not the safest VPN out there for this purpose.

Does VPNBook work in China?

VPNBook doesn’t work in China. There are no nearby servers to China within VPNBook’s network, nor does it use any obfuscation features to fool sophisticated Chinese firewalls. Nonetheless, it does offer VPN Outline which runs on the Shadowsocks proxy, though it isn’t effective in China as per our research.

Speed – Not on the Higher Side

In terms of speed, VPNBook may disappoint you big time. I used 30 Mbps internet connection while conducting the speed test.

This is the speed result on its French server:

vpnbook speed test on french server

The US server delivered almost the same speeds:

vpnbook speed test on us server

As such, VPNBook is not a fast service at all.

Streaming – Does VPNBook support Netflix?

Sadly, VPNBook is not compatible with Netflix. Even though the provider claims that it works with Netflix, I got the familiar proxy error when trying to access Netflix with VPNBook enabled:

vpnbook proxy error during connecting to Netflix

Other Streaming Services

Trying the VPNBook on other platforms such as BBC iPlayer and Hulu also led to the same results i.e. the VPN was easily detected by these websites and I was denied access to every streaming platform that I tried.

Therefore, VPNBook cannot be used for unblocking streaming websites.

Compatibility – Supports Different Platforms & Devices

This VPN is compatible with Windows, macOS, Android, & iOS. However, it does not have dedicated clients for any of these platforms.

This means you will have to use third-party apps such as OpenVPN GUI and OpenVPN Connect to access VPNBook on Windows and smartphones respectively.

vpnbook compatibility

VPNBook for Windows

To get this VPN on Windows, download VPNBook config files for OpenVPN mentioned below:

use vpnbook in windows

Once downloaded, you will have to extract the contents of the RAR file in this location:  C:\Users \[your username]\ OpenVPN \Config (you will of course need OpenVPN GUI installed on your machine to be able to do this).

After extracting the files to this location, you will be able to connect to VPNBook servers from the taskbar.

VPNBook for macOS

You can get VPNBook for macOS through TunnelBlick, where you can add the necessary config files in much the same as Windows. The performance of VPNBook on macOS is the same as that in Windows with slow speeds and same levels of encryption.

VPNBook for Mac through TunnelBlick

VPNBook for Android

VPNBook Android setup requires you to download the OpenVPN Connect app. This will allow you to import the OpenVPN config files:

vpnbook openvpn connect app for android

VPNBook for iOS

For iOS, the VPNBook setup process is much the same as in the case of Android.

You can find setup tutorials for all platforms here.

Pricing – How much is VPNBook?

VPNBook offers its services absolutely free.  However, you will need to pay for attaining dedicated IP VPN subscription.

VPNBook-Price-Plans

The service exclusively offers dedicated IP VPN feature that you can avail after paying $7.95 on a monthly basis.

Likewise, the dedicated VPN feature is embedded with different benefits like 500 GB+ dedicated bandwidth and 5 simultaneous connections.

In case you have opted for dedicated VPN service, you will have to use different online payment methods to pay your monthly dues.

Here are those payment plans:

  • PayPal
  • American Express
  • VISA
  • Discover

As already described, most of this service is free. Hence, there is no need for a money-back guarantee for that instance.

However, the service offers 30 days money-back guarantee benefit to the users those who opt premium dedicated IP VPN service.

VPNBook offers a free web proxy on its site. The 256-bit SSL-encrypted allows users to bypass government censorship.

It does that by hiding your actual IP address and providing you with an alternative one. The proxy servers are from the US, UK, and Canada.

Netizens can use this tool to unblock sites like YouTube and Facebook.

Trustworthiness – Trustpilot Rating, Reddit Reviews & Support

I researched VPNBook on Trustpilot and Reddit to see what the people have to say about this VPN:

However, VPNBook has no presence on Trustpilot. This shows that the provider isn’t as well-known because most companies that are recognized widely enough are available on Trustpilot.

VPNBook Reddit Review

VPNBook has a shady reputation and has been accused by some Redditors of being a “honeypot“.

Is VPNBook a honeypot? from VPN

While nothing conclusive is available to test the veracity of these claims, the thread does consist of some interesting points made against VPNBook.

I’d suggest users to stay away from this service if privacy is what you’re aiming to obtain from this VPN.

Customer Support

The provider has no dedicated customer support. They only deliver one option by the name of “Contact Us” to their users.

Through the ‘contact us’ page, you can directly send your queries through an email ticketing system. Otherwise, this section is pretty empty, containing only three FAQs with short answers.

The provider’s email is [email protected].

Comparison between PureVPN & VPNBook

I have mentioned the attributes of both these VPNs to help you decide about your online privacy in the right way.

FeaturesPureVPNVPNBook
Price $1.32/mo $0.00
Servers2000+ in 140 Countries11 in 6 Countries
CompatibilityAll DevicesWindows, macOS, Android,
iOS
JurisdictionHong KongSwitzerland
Logging PolicyZero LogsKeep Logs
Customer SupportLive Chat & Email SupportEmail & Tutorials
Trustpilot Score4.8N/A
Website PUREVPN VPNBook

VPNBook Alternatives

If you did not find VPNBook enticing, there are various other options on the net. The following are some VPNs that can serve as a good alternative to VPNBook.

Do I Recommend VPNBook?

No, I don’t recommend VPNBook. The review hereby conducted has found that the service has a small server network, keeps your logs, no support for Netflix and other popular streaming platforms, and awful speeds.

Based on the above VPNBook review, I would assign 2.0/5.0 stars rating overall.

If you want to check out other VPNs, see our VPN reviews 2020 guide that includes 160+ reviews.

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Osama Tahir

Osama Tahir

Author
Posts by Osama Tahir

Osama Tahir's Biography :


Osama is a staunch believer in the inalienable right of every citizen to freedom of expression. Writing about online privacy and security without regard to political correctness is his answer to the powers that be threatening our freedom. Deeply curious about Nature and the Universe, he is fascinated by science, intrigued by mathematics, and wishes to play guitar like Buckethead in some alternate version of reality.


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