LiquidVPN Review 2023
LiquidVPN is an expensive US based service available at $4.75/mo price. It offers 45 servers globally that support Netflix and torrenting. The service has obtained 3.2 stars rating overall.
- Updated: January 29, 2024
- 4 User Reviews
- Gerald Hunt
Based in | US [UNSAFE] |
Price | $4.75/mo |
Servers | 45 (11 Countries) |
Logs | No Logs |
Multi Login | 2 to 100 Devices |
Refund | 7 Days |
Recommended | Yes |
Website | LiquidVPN.com |
LiquidVPN is a US-based VPN provider. It offers an interesting mix of features and has some pros with a few cons.
Moreover, their pricing is on the higher side too. During this LiquidVPN review, I tested its diverse attributes like speed, jurisdiction, logging policies, privacy features, apps availability, and support. The provider has a great logging policy, good speeds, supports US Netflix and torrenting, and has professional customer support.
However, it hosts a tiny server network as compared to the likes of ExpressVPN & Surfshark. Also, it is a little higher priced than some alternatives that offer the same level – if not more – of performance for cheaper rates.
Overall, LiquidVPN has earned a rating of 3.2/5.0 as a VPN respectably decent VPN.
LiquidVPN review – My Rating Criteria
I have developed my own 9-step criteria to perform this LiquidVPN reviewthat includes:
- Jurisdiction – Where is LiquidVPN located?
- Security – How secure is LiquidVPN?
- Leaks – Does LiquidVPN leak IP, DNS, WebRTC?
- Servers – Is LiquidVPN P2P compatible?
- Speed – Is LiquidVPN fast?
- Streaming – Does LiquidVPN unblock US Netflix?
- Compatibility – How many devices do LiquidVPN support?
- Pricing – How much is LiquidVPN?
- Trustworthiness – Trustpilot Rating, Reddit Reviews & Support
Jurisdiction – Where is LiquidVPN located?
LiquidVPN hails from the United States, which is surely a cause of concern from users’ privacy points of view. That said, it doesn’t mean your privacy is at risk because, despite the US’s involvement in the five eyes, there are no mandatory data retention laws in the country.
This means that if a VPN chooses not to collect information relating to its users, the government cannot force them to. As such, jurisdiction alone only tells part of the story about what a VPN may or may not do with our data. The logging policy tells the other half, and it is often the more important one.
Security – How secure is LiquidVPN?
LiquidVPN offers strong security with powerful encryption and tunneling protocols. It supports 3 VPN protocols, including OpenVPN, SSTP, and L2TP/IPSec, but you’ll mostly be using OpenVPN since it is the default and most secure one currently available.
For encryption, the provider offers both AES-128 as well as AES-256. These protocols offer are virtually impossible for any hacker to break through, providing excellent security to your data packets being transmitted through the VPN tunnel.
Additional Security Features
LiquidVPN has other valuable privacy benefits in its armory, guaranteeing your security and privacy beyond the core security features like Internet Kill Switch and IP modulation.
Liquid Lock
LiquidVPN offers a built-in Kill Switch in its client. Branded as “Liquid Lock,” the Kill Switch swiftly disconnects you from the internet if your VPN connection is unstable and is interrupted for even a second. This ensures that your privacy doesn’t leak through the web.
LiquidVPN IP Modulation
LiquidVPN offers 3 VPN topologies: public, shared, and IP modulation. The public one is your own IP address that is randomly assigned to you by the VPN every time you connect. A shared IP address is shared with multiple VPN users and is protected behind a NAT firewall, unlike the public IP.
But it is the IP modulation topology that is the most distinct feature of LiquidVPN. IP modulation rapidly changes your IP address without forcing you to disconnect or interrupt your VPN connection. Thus, every time your computer or device communicates with a website, it will use a different IP address for each communication attempt.
With your IP changing so rapidly in a random manner, it’s next to impossible for any hacker or agency to follow your trails throughout the web, boosting your privacy significantly on the web.
Does LiquidVPN Keep Logs?
LiquidVPN keeps no personally identifiable information about you. The data LiquidVPN stores in its logs include user logins per account, your account status, and your VPN IP address using the public IP topology.
That is a pretty good logging policy overall since there’s no way anyone could determine your activities or identity with a bare minimum of data about your VPN session that LiquidVPN holds.
Leaks – Does LiquidPN leak IP, DNS, WebRTC?
Fortunately, you can protect your digital footprints through LiquidVPN because it does not reveal your actual IP, DNS, or WebRTC information online.
IP Leak Test:
Testing LiquidVPN for IP leaks, I found no evidence of any such leaking problem:
DNS Leak Test:
The DNS leak test likewise came clear:
WebRTC Leak Test:
I found no WebRTC leaks either while connected to LiquidVPN:
Virus Test:
I ran its Windows setup file through VirusTotal.com and received no virus or malware threat.
Servers – Is LiquidVPN P2P compatible?
LiquidVPN has 45 servers in 11 different countries of the world. This is a pretty small network, but LiquidVPN claims that it only uses state-of-the-art bare-metal servers. The company states that its priority is performance and stability rather than expanding its range of networks.
LiquidVPN supports torrents and p2p filesharing . So, if you need to amp up your security while downloading torrents to stay safe from anti-piracy authorities, you can deploy LiquidVPN to protect your identity better.
Does LiquidVPN work in China?
LiquidVPN is not reliable for China. Although we haven’t tested its functionality in China, we expect it to be ineffective against the increasing prowess of China’s Great Firewall. LiquidVPN possesses no means for going past Chinese internet blockades as it lacks any obfuscation protocols or other capabilities.
Speed – Is LiquidVPN fast?
In terms of speed, LiquidVPN is reasonably fast. I used a 30 Mbps internet connection before conducting a speed test. For the performance test, I made use of speedtest.net’s online tool.
First up, I connected to the US server and got a download speed. That is seriously impressive:
Next, I connected to a UK server, which gave lower speed, but still not too bad:
Finally, the German server also performed similarly to the UK one:
All in all, LiquidVPN isn’t a model of consistency when it comes to its speed measurements across the board, but it is still reasonably fast to enable a smooth streaming, torrenting, and web-surfing experience for users.
Streaming – Does LiquidVPN unblock US Netflix?
LiquidVPN is surprisingly effective for streaming and unblocks the US Netflix media library. Because many VPNs have become powerless against Netflix’s VPN-blocking technology. Similarly, there are not many free VPNs that work with Netflix. It is quite impressive to see LiquidVPN staying strong and allowing users to unblock geo-restricted content on streaming websites.
Other Streaming Services
LiquidVPN claims to be efficient for unblocking US-based streaming services. I tried the service for BBC iPlayer, but that didn’t work. If the company believes the VPN might work for Hulu, HBO Go, and other American streaming services, we can’t guarantee that since we haven’t tested it on these.
Compatibility – How many devices do LiquidVPN support?
LiquidVPN supports two to eight simultaneous connections depending on your subscription plan. It has native apps for Windows, macOS, and Android, but none for iOS yet.
You can set it up manually on iOS and other devices such as Smart TVs, but the dedicated apps come with the full range of extra features and functionalities, which is where the true strength of the VPN lies.
LiquidVPN for Windows and macOS
The LiquidVPN desktop app is a bare-bone client with a basic-looking interface that is easily accessible and usable. You can choose your preferred servers from the main screen and enabled or disabled the Liquid Lock (Kill Switch) feature.
The settings allow users to configure protocols and encryption by selecting their preferred option. The performance, functionality, and features are the same in Windows and Mac apps of LiquidVPN.
LiquidVPN Android App
The LiquidVPN android app has the same interface as the desktop apps. However, it only supports the OpenVPN protocol and lacks the Liquid Lock feature present in the desktop apps. You can choose your servers conveniently from the main screen. They offer pretty swift connectivity. As for ratings, LiquidVPN has a 3.6-star rating on Google Play Store.
Pricing – How much is LiquidVPN?
The service offers expensive pricing plans to its users. LiquidVPN has three pricing plans: SideKick, Road Warrior, and Ultimate or Family Plan. Each of the pricing plans is available in 1 and 12-month denominations. These plans are:
1-month:
12-months:
The ultimate plan has 8 simultaneous connections, whereas Road Warrior and SideKick plans offer 4 and 2 simultaneous connections.
You are free to avail of your chosen method like Bitcoin, PayPal, Master Card, or others.
Moreover, you can use their 7 days money-back guarantee if you want to claim a refund.
If you want better VPN options at a meager price, check out our list of best VPN deals to avail of amazing discounts!
Trustworthiness – Trustpilot Rating, Reddit Reviews & Support
LiquidVPN has only two reviews on Trustpilot and has an average rating of 3.5/5.0. This shows that the VPN isn’t as popular as others and probably has a smaller user base.
LiquidVPN Reddit Reviews
The VPN also doesn’t seem to be much popular on Reddit. The most recent mention of the VPN I found was from a 4-year old thread where the user posted a VPN list and asked others to help him pick the best one. No one seems to have mentioned LiquidVPN:
This obviously doesn’t mean that the VPN is a bad one. But it does mean that most users would skip past it when put alongside some of the more popular and bigger VPN brands.
Customer Support
The customer support of LiquidVPN is quite satisfactory. They can be reached through emails and typically take a couple of hours to respond. That’s pretty good.
In addition to email, the official website has a help page with numerous tutorials, setup guides, and informative articles about LiquidVPN and its features.
Overall, LiquidVPN has what you may call pretty respectable customer support.
Comparison between ExpressVPN and LiquidVPN
If you wish to know the salient features of ExpressVPN and LiquidVPN, read this below-mentioned table:
Features | ExpressVPN | LiquidVPN |
---|---|---|
Price | $6.67/mo | $4.75/mo |
Servers | 3500 in 94 Countries | 45 in 11 countries |
Compatibility | All Devices | Windows, macOS, Linux, Android |
Jurisdiction | The British Virgin Islands | United States |
Logging Policy | Zero Logs | No Sensitive Logs |
Customer Support | Live Chat & Email Support | FAQs & Email |
Trustpilot Score | 4.7 | 3.5 |
Website | ExpressVPN | LiquidVPN |
Alternatives to LiquidVPN
If you’re exploring alternatives to LiquidVPN, it’s crucial to gather insights from unbiased VPN reviews to find the best fit for your needs. While LiquidVPN offers ways to maintain a low profile online and access geo-restricted content, it’s worth considering other options.
Here are some reviews that might help you in your search:
- ExpressVPN Review
- Avast SecureLine VPN Review
- Surfshark VPN Review
- Ivacy VPN Review
- TunnelBear Review
- Windscribe Review
- VPNBook Review
- Hideman Review
- FinchVPN Review
- Private Tunnel Review
Do I Recommend LiquidVPN?
Yes, I do recommend LiquidVPN. It is quite fast, has decent security features (especially IP modulation), a good logging policy, the capability to unblock Netflix, and support for torrents.
However, it is slightly more expensive than other providers with similar features and has a pretty small server network. The customer support, while good, could be expanded to include live chat support for faster communications.
Based on the points mentioned above in this LiquidVPN review, the service has earned a 3.2/5.0 stars rating overall.
Mike,
I am quite sorry you felt slighted. The reason you didnt get a refund is because you abused the service by accumulating well over 6 thousand logins over the course of just an hour of actual time online. You caused a minor problem with our authentication system. This is why the chargeback you filed was settled in our favor. If you would like to come finish out your time with LiquidVPN I am more than willing to let you as long as you follow the rules.
Mike,
The reason your account is locked is because you are trying to make it sound like our TOS changes were made so we could keep your BTC. When this policy was in place before you signed up and you were well past the allowed bandwidth to be eligible for a refund in the first place. As you can clearly see from the link below our policy about not refunding BTC payments was in place before you signed up for service. You were asked to read them and agree to them when you signed up https://web.archive.org/web/20150803142923/https://www.liquidvpn.com/terms-of-service/
We had every intention of allowing you to finish out your term until you decided to try and smear our name.
Enjoy your weekend
They do not honour their refund policy. I would stay away from them.
Request for refund was made within the 7 days policy.
1. Refund was delayed as they said they do not keep Bitcoin in their wallet and it takes time to transfer from their bank.
2. Requested for an update one week later, no reply and my ticket was closed,
3. Started a new ticket and Mike Chamberlain replied that it takes time as they haven’t had a Bitcoin signup recently. Thus they could not refund.
4. 2 Weeks later. Asked for an update, no reply and the ticket was deleted.
5. Started a new ticket and this time Mike Chamberlain replied stating that BTC, Cash and other crypto currencies are not eligible for a refund.
This is mind boggling since he was the person who replied at (3). Secondly the TOS was changed after the request for a refund was made. In fact this line –
“We do not refund cash and other cryptocurrency payments”
was added after the 25th September 2015.
Here’s the link to Google cached page –
http://webcache.googleusercontent.com/search?q=cache:LvmzM9fy4s0J:https://www.liquidvpn.com/terms-of-service/+&cd=1&hl=en&ct=clnk
My account has since been locked which means I can’t even start a conversation with them regarding this. Even if I could, there isn’t much point in doing so, since they would either delete the support ticket and delay anything but refund.
Unethical and obnoxious. Mike Chamberlain has tried to hoodwink and bully the refund from me. I would really think twice about trusting them with anything.
Hello Mike,
Thank you for your feedback.
It is quite unfortunate that you face such issues with Liquid VPN.
According to users reviews, PureVPN is currently providing best customer support 24/7 with excellent VPN service. Check out PureVPN review here https://wordpress-144839-1418219.cloudwaysapps.com/vpn-reviews/purevpn/
Hopefully, it will help you out and let you to access all geo-restricted content without facing such issues.
Kind Regards,
VPNRanks.com