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Winner: PureVPN

If you’re a long-time VPN user, you’re probably familiar with PureVPN and PIA – Two of the Top VPN providers in UK. These providers have existed in the industry for a long time and have a huge base of loyal customers, but which one is the better choice while staying in UK?

The purpose of this detailed PureVPN vs PIA in UK comparison is to find the answer to this question, namely the winner between these two VPNs in UK.

We have compared both PureVPN and Private Internet Access for Australia on a few performance criteria. Here is a brief overview of different factors, on which these VPNs had to fight on:

  • Pricing Plans: Which VPN is more affordable in terms of pricing plans in UK?
  • Logging Policy: Reviewing the logging policy of both the VPNs to see which one is secure in UK and keeps no logs.
  • Speed: Speed test to see which VPN is faster in terms of connection speeds in UK.
  • Server Network: Which VPN offers more servers and server locations in UK?
  • Device Compatibility: To see which VPN is compatible with more devices and operating systems while using it in UK.
  • App Usability and Interface: Which VPN offers a better app interface and is easy to use?
  • Customer Support: To test which VPN offers better customer support in UK.
  • Netflix and Unblocking Strength: To see which of the VPNs can bypass firewalls and unblock restricted sites like Netflix in UK.
  • Torrenting: Which VPN is secure for P2P file-sharing in UK?
  • Privacy & Security Features: Which VPN offers more security features and protocols in UK?

A Quick Comparison of PureVPN and PIA in UK

To test the depth of both VPNs we examined PureVPN vs PIA in UK . So, if you’re in a hurry and want to know a summary of the comparison, you can take a look at the comparison table below:

Factors PureVPN PIA
Jurisdiction  The British Virgin Islands USA
Logging Policy No activity or user-related logs No activity logs
Pricing GB£1.64/mo (US$ 2.08/mo) $2.69/mo
Speed 76.75 Mbps 85.5 Mbps
Server Network 6,500+ servers
140+ countries
2,657+ servers
47 countries
Customer Support Live chat Email
Torrenting Supported Supported
Netflix Unblocking Supported Not supported
Security Strong Strong
Website PureVPN PIA

Moreover, you can see our VPN comparison chart in which we have compared more than 60 providers.

Detailed Analysis of PureVPN vs PIA in UK

PureVPN is a British Virgin Islands-based VPN service that is known for the geographical diversity of its servers, presence in over 140 countries, and innovative features like split-tunneling. The provider also has a good logging policy with a loyal fan base across the world.

PIA is a USA-based VPN service. It offers a range of basic features, but it covers these basics very well. The US jurisdiction is not considered a positive thing for any VPN service, so that is one of the major downsides to PIA.

Further details of PureVPN vs PIA in UK will be uncovered in the following detailed comparison.

1. Pricing Plans: PureVPN vs PIA in UK

Result: PIA VPN is less expensive than PureVPN in UK if you want to subscribe to the 2-year plan. 

Plans PureVPN PIA
1-month $10.95/mo $11.95/mo
1-year $5.82/mo $3.33/mo
Best plan GB£1.64/mo (US$ 2.08/mo) (2-year plan) $2.03/mo (3-year plan)

PureVPN – It offers multiple plans. The 1-month plan is costly as it $10.95/month. The 1-year plan is also on the expensive side costing $5.82/month. However, PureVPN offers better value for the longer-term plans, especially the 2-year subscription that is priced at GB£1.64/mo (US$ 2.08/mo) in UK


PIA – It also offers 3 plans: 1-month, 1-year, and 2-year plans. The 3-year plan, costing $2.03/month, is more affordable than PureVPN’s subscription for the same period. Therefore, PIA is automatically the better choice for long-term subscriptions in UK.



Payment Methods and Refund Policy

Both PIA and PureVPN offer a good refund policy and accept multiple payment methods in UK.

Payment method & Refund PureVPN PIA
Credit Card Yes Yes
PayPal Yes Yes
Cryptocurrency Yes Yes
Ali Pay Yes No
Blue Snap Yes No
PaymentWall Yes Yes
Beam No Yes
Amazon Pay No Yes
Money-back guarantee 31 days 30 day

PureVPN – You can purchase PureVPN through different payment methods including credit cards, PayPal, and cryptocurrency. Users that want to remain anonymous can easily choose PayPal or cryptocurrency to purchase their desired PureVPN subscription in UK. In addition, PureVPN offers a 31-day money-back guarantee.


PIA – It also facilitates users by accepting payments through cryptocurrency, credit cards, and PayPal. The company used to have a 7-day refund policy, but it has extended this to 30-day now, making it just as good as PureVPN (with just a day short).


Winner: Private Internet Access 

PIA is cheaper than PureVPN and it also accepts a lot of payment methods including cryptocurrency for anonymous payment in UK.

2. Logging Policy: PureVPN vs Private Internet Access in UK

Result: PureVPN has a more transparent logging policy as compared to PIA in UK

Logs Type PureVPN PIA
Connection logs No Unspecified
Activity logs No No

Does PureVPN keep logs? – It has a more transparent and reassuring logging policy as well as the advantage of being located in a privacy-friendly jurisdiction of The British Virgin Islands. The provider keeps no logs of personally identifiable information such as user activity, IP address, DNS requests, etc. which leaves no chance of any third parties gaining access to your private files and information.


Does PIA keep logs? – It has a rather vague logging policy. Although they maintain that they keep no traffic logs, it is unclear if they do store logs of other user-related information such as IP addresses. As such, there is nothing conclusive about PIA’s treatment of user metadata.


Furthermore, PIA is based in the USA, which is one of the worst countries for privacy, due to mass surveillance programs in the country as you can also see in Private Internet Access and TunnelBear comparison.

Jurisdiction is a very crucial aspect when selecting a VPN provider in UK. If the jurisdiction is located in a country such as the US, where any law enforcement authority can ask for user logs and data then it completely defeats the VPN purpose. Therefore, trusting IPVanish with your personal data wouldn’t be a smart decision. So using a provider like PureVPN, which supports user and privacy-friendly jurisdiction is the best decision. Also, we recently pitted PureVPN against a top-tier VPN provider and you can learn more about their brawl in PureVPN and ExpressVPN comparison in UK.

Winner: PureVPN

PureVPN has a better logging policy and it is clear about the information it collects. PIA on the other hand has a vague logging policy and it is also headquartered in the unsafe jurisdiction of Colorado. PureVPN, on the other hand, is based in the safe jurisdiction of The British Virgin Islands.

3. Speed Results: PureVPN or Private Internet Access in UK

Result: PIA is slightly faster than PureVPN in UK. Both VPNs deliver excellent speeds in general.

Although both providers are quite fast, PureVPN managed to outperform PIA by a small but notable margin. To measure the speeds of both VPNs in UK.

US:  91 Mbps US: 51.67 Mbps
UK:  86.09 Mbps UK: 74.59 Mbps
France: 90.84 Mbps France: 91.84 Mbps
Australia:  76.75 Mbps Australia: 85.5  Mbps
Avg. Download: 88.63 Mbps Avg. Download: 73.46 Mbps

PureVPN – It has reached as high as 91 Mbps on the UK server and maintained an impressive speed.

PIA – Its highest speed was recorded when connected to one of its UK servers, where it reached 51.67 Mbps. Therefore, Private Internet Access’s fastest server was France during our testing.

Winner: PureVPN

PureVPN is slightly faster than PIA.  PIA also performed amazingly during the speed test in UK, but PureVPN took the lead in UK.

4. Servers in Countries

Result: There is no clear winner here. PureVPN covers more countries through virtual servers, but PIA offers more servers in total with bare-metal servers only.

Countries 140+ 77
Servers 6,500+ 35,912+

PureVPN – It has 6,500+ servers spread in 140+ countries and 2 servers in UK . The extensive geographical coverage of the server network is one of the USPs of PureVPN, as most other providers in the VPN industry have their networks confined to a smaller footprint. However, it must be pointed out that many of PureVPN’s servers are virtual.


PIA – It has a larger total server count of 35,912+ in 77 countries and 100 servers in UK.  Although the number of servers is pretty impressive, PIA is only spread around 77 countries. The good thing is that PIA is entirely composed of physical servers only, which is one of the factors behind their smaller geographical coverage.


Winner: It’s a Tie!

PureVPN has one of the largest server coverage with servers in over 140+ locations. PIA, on the other hand, has a large number of servers in over 77+ locations.

5. Device Compatibility: PureVPN vs PIA in UK

Result: Both PureVPN and PIA offer excellent compatibility for devices and platforms. However, PureVPN offers apps for more devices. 

Compatibility PureVPN PIA
Android Yes Yes
iOS Yes Yes
Windows Yes Yes
macOS Yes Yes
Android TV Yes Yes
Linux Yes Yes
Chrome Yes Yes
Firefox Yes Yes

PureVPN – It is compatible with the commonly used platform and devices out there. This includes Windows, Mac, Android, iOS, Linux, Fire TV, Kodi, and more. The mobile apps are neatly designed and work with optimal responsiveness. In addition, PureVPN offers extensions for Chrome, Firefox, and Edge. With one PureVPN subscription, you can connect up to 10 devices simultaneously. 

You can also set up PureVPN on Firestick, Roku, and Kodi. It can also be configured on routers and used on devices that don’t have native support for VPN.


PIA – It offers dedicated apps for most common devices including Windows, Mac, Android, iOS, and Linux. For browsers, it offers extensions that support Opera, Firefox, and Opera. With PIA, you can connect up to 10 devices at the same time.


Winner: PureVPN

PureVPN is compatible with more devices including Android TV, Smart TV, Amazon Fire TV, and more.

6. App Usability and User Interface

Result: Both PIA and PureVPN offer well-designed apps for desktops and smartphones. This round is a tie.

PureVPN and PIA have easy-to-use apps for a variety of devices and platforms. However, PureVPN has a much more appealing app design as compared to PIA, which has a very basic app design.

One-click installation setup Android, iOS, Windows, macOS Android, iOS, Windows, macOS
Configurable settings Yes Yes
Overall usability Moderate Easy
Browser Extensions Yes Yes

In terms of performance, both apps work quite smoothly in UK. However, PIA usually takes a longer time to connect to a server. The desktop app of PureVPN starts with the Streaming Mode selected by default.


It takes a little getting used to as there are multiple sub-menus full of different settings, so the app can certainly be made more user-friendly. However, the smartphone app of PureVPN boasts an awesome design and superior usability.


PIA offers a much simpler app that simply resides on the taskbar in your desktops. You can switch servers, connect, or disconnect the VPN from the taskbar.


The smartphone apps of PIA also feature excellent usability. You can connect to a server directly from its home screen menu.


Winner: It’s a Tie!

Both PureVPN and PIA have great app usability and easy to use interface. Both have a clean app interface and tons of features.

7. Customer Support: PureVPN vs PIA in UK

Result: PureVPN offers 24/7 live chat support. PIA does not offer live chat support in UK. 

Customer support is something that can either make or break a VPN service. Every product has flaws and you can’t expect to satisfy all customers. But if the customer support team is kind, respectful, and empathetic to their customers, it can convert even displeased customers into people that can spread positive word of mouth about a brand.

Support PureVPN PIA
Live chat Yes No
Email support Yes Yes
Telephone support No No
Troubleshooting guides Yes Yes
Setup guides Yes Yes
FAQs Yes Yes

PureVPN – It is evident that the provider takes customer support quite seriously in UK. 24/7 live chat support is incredibly useful for instantly getting answers to your questions, as well as for raising complaints if you are experiencing troubles with the VPN. PureVPN’s website also consists of a lot of helpful articles and detailed guides that explain the setup process and other important details to facilitate the user in UK.

As a test, we asked customer support about servers to watch Netflix in UK through their live chat feature, and they replied instantly.


PIA – It also offers support to customers through the email ticketing system. Unfortunately, it does not offer a live chat feature which is a bummer. Like PureVPN, PIA’s official website is full of guides and instructions for installing its VPN apps, configuring different settings, and getting the best out of the service.



Winner: PureVPN

PureVPN is the winner in customer support criteria because it offers 24/7 live chat support in UK that PIA fails to offer.

8. Torrenting: PureVPN vs PIA in UK

Result: PureVPN is a safer choice for torrenting as compared to PIA in UK

A large number of online users in UK use VPN for peer-to-peer (P2P) file-sharing via BitTorrent. This method is a perfectly legal way to share files. However, sharing copyrighted material such as music, movies, and games is illegal in most countries.

Even if you are not using this technology for downloading copyrighted materials, your ISP might throttle your bandwidth. Therefore, the best way to prevent this is to use a VPN for torrenting UK.

Torrenting Features PureVPN PIA
No Logs Yes Yes
Fast Speeds Yes Yes
Unlimited Bandwidth Yes Yes
Obfuscation No No
Safe Jurisdiction Yes No
Leak-Proof Yes Yes

PureVPN – It unblocks torrent websites and allows safe downloading of torrents in UK. The fact that PureVPN has a no-logging policy and is based in The British Virgin Islands which is another favorable advantage when it comes to downloading torrents safely.

PIA – It supports torrent though it should be remembered that the provider is based in the US. This fact combined with the surveillance capabilities of agencies and the vague logging policy of PIA makes it a less than ideal choice for downloading torrents in UK. Though as far as performance is concerned, PIA is very efficient for unblocking and download torrents in UK.

However, a strict zero-log policy, port forwarding add-on, and SOCKS5 proxy support helps build up this provider image as one of the best VPNs for torrenting in UK.

Disclaimer: We do not encourage nor condone the use of VPNs to engage in illegal activities including copyright infringement.

Winner: PureVPN

PureVPN is a better choice for torrenting in UK because it is headquartered in the safe jurisdiction of The British Virgin Islands.

9. Netflix & Unblocking Strength in UK

Result: PureVPN is much more reliable for unblocking popular streaming services in UK as compared to PIA

VPNs are having a hard time unblocking streaming services in UK these days. With geo-restriction and anti-VPN technologies improving, it’s not as easy for VPNs today to find access to popular streaming services.

Netflix US (Inconsistent) US, Germany
Hulu US, Japan US, Japan
BBC iPlayer No Yes
Amazon Prime Video No Yes
Sky Go Yes Yes
CBS Yes Yes

PureVPN – The good news is that PureVPN is still one of the few VPNs that are effective for unblocking VoD services in UK such as Netflix, Hulu, BBC iPlayer UK, and Amazon Prime Video. The fact that PureVPN offers speeds than PIA also gives it a definite edge over PIA because seamless streaming requires fast internet connections.

PureVPN working Netflix desktop app

PIA – It has the ability to unblock some streaming services in UK, however, not all. If you want to watch US Netflix through one of its servers, PureVPN might be a better choice. During our testing, we did manage to get Netflix US after extensive testing because most servers were not working with Netflix and we constantly got the Netflix proxy error.


Winner: PureVPN

PureVPN is the winner because of its excellent unblocking capability and ability to circumvent firewalls. PureVPN also works with major streaming platforms like Netflix, BBc iPlayer, Hulu, Amazon Prime Video, and more. PIA fails to unblock geo-restricted sites.

10. Security Features: PureVPN vs PIA in UK

Result: Both PureVPN and PIA are quite evenly matched in terms of security. You get valuable features from each provider that can boost your online privacy and security in UK.

Security Features PureVPN PIA
AES-256 encryption Yes Yes
Leak protection Yes Yes
Kill switch Yes Yes
Multi-logins 10 10
Benchmark protocols Yes Yes
Obfuscation No No
Ad/malware blocker No Yes
Split tunneling Yes No

PureVPN – It uses AES-256 encryption. The VPN protocols offered by PureVPN include OpenVPN, L2TP, PPTP, SSTP, IKEv2. PureVPN allows easy switching between different protocols directly through its apps. For authentication, PureVPN uses RSA-2048. In addition, advanced features such as kill switch and IP/DNS leak protection are also offered by PureVPN.


PureVPN offers strong security and privacy features including Split Tunneling, Double VPN, NAT Firewall, and DDoS protection. It also uses two different kinds of authentication:

  • For data channel: AES-256-CBC cipher with HMAC SHA1 hash authentication.
  • For control channel: AES-256-CBC cipher with HMAC SHA384 hash authentication and RSA-4096 handshake encryption.


PIA –  It implements AES-256 encryption but you can only use the OpenVPN configuration, which is unchangeable. PIA offers a kill switch as well as an ad and malware blocking capability using its proprietary MACE technology.


PIA uses AES-256-bit ciphers, RSA-4096 for the handshake, and SHA256 for data authentication for its data channel. For its control channel, PIA uses simple hash authentication and the same ciphers as the data channel.

Winner: PureVPN

Both PIA and PureVPN offer great security and privacy features in UK. However, PureVPN goes an extra mile by offering more features.

Final Verdict: PureVPN is the Winner in UK

PureVPN is the winner!

PureVPN is the winner in UK, in this contest against PIA because of the following:

  • Logging: Clear no-logs policy
  • Lower Price: GB£ 1.64/mo (US$ 2.08/mo)
  • Jurisdiction: British Virgin Islands (safer)
  • Netflix: Supported
  • Server Spread: 6,500+ servers in 140+ countries
  • Live Chat Support 

PureVPN is better than PIA in terms of speed, logging policy, pricing, server locations, unblocking strength, and more. Although PIA is itself a very good VPN, it falls short in many departments when compared to the raw strength and strong functionalities of PureVPN in UK.

Some of the areas where PIA gets the better of PureVPN with a larger overall server count. In most other departments, however, PureVPN has outperformed PIA. To learn more about this provider, check out our PIA VPN review in UK.

So if you’re looking for the VPN in UK with better privacy, compatibility with VoDs like Netflix, speed, and affordability in UK, PureVPN is much the better choice in this comparison, PureVPN vs PIA in UK . You can discover more about this service in our in-depth PureVPN VPN review UK guide.


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