How to Cancel IPVanish in New Zealand [New Easy Guide]

  • Last updated January 16, 2024
  • written by

How-to- Cancel-IPVanish-Subscription

IPVanish is an acclaimed and one of the most well-recognized brands in the VPN industry in New Zealand. But it’s a big world and bad things happen, so I won’t be surprised if you found the VPN less than satisfactory for your particular situation because, unlike ExpressVPN in New Zealand, IPVanish’s performance is inconsistent. Also, Check out the best VPN in New Zealand tested by us.

The good thing is, even if you’re happy with IPVanish in New Zealand, you can still get one last benefit while ditching it: the 30-day money-back guarantee. Canceling the subscription during this period will make you eligible for a refund.

If you’re unsure to cancel IPVanish in New Zealand and want to try to fix the VPN first, you can try the troubleshooting tips for IPVanish given here.

Or if you’ve already canceled the account and are just looking for a recommendation of an alternative, you might want to consider ExpressVPN in New Zealand which has crazy download speeds and is very secure. It offers a no-questions-asked 30-day money-back guarantee so you can try it free for 30 days. ExpressVPN also offers a 3-months free subscription with its 12-monthly plan if you want to continue the service.

How to Cancel IPVanish in New Zealand [Detailed Guide]

Follow the quick and simple steps below for step-by-step instructions to cancel IPVanish in New Zealand:

Step 1: Visit the official site of IPVanish.


Step 2: Log in to your account by clicking “My Account”.


Step 3: Click the “Subscription” option to check the details of your existing plan which would be either the renewal tier, the date of the renewal, and the current plan tier.

Step 4: Click “I wish to cancel my subscription.”


Step 5: Click the corresponding link to confirm your decision and indicate your reason for cancellation.


Step 6: You will get yet another screen asking for your confirmation, with a special deal to convince you to stay this time (these guys don’t give up easily).

Step 7: Select “I still want to cancel” if you’re still not convinced.

This will finally cancel IPVanish in New Zealand the account and you will receive a confirmation email from their official support regarding your refund.

Note: You can contact the IPVanish support team if you do not want to cancel your IPVanish account in New Zealand yourself. You will need to prove the ownership of your account before canceling your account first.

Contact Customer Support for a Refund Request in New Zealand

IPVanish claims that users will receive a refund automatically if an account is canceled within 30 days in New Zealand. However, I strongly recommend contacting customer support yourself after going through the account cancellation and requesting that your refund be processed.

Here’s how to contact customer support to cancel IPVanish in New Zealand and request a refund:

1. Visit and scroll down to the bottom of the page.

2. Click live chat.

ipvanish live chat

3. A chat box will open with the option to “get in touch” with a live human being. Click on it.

get in touch

4. Next click on the “Live chat” or “Leave a message” button.

ipvanish live chat button

5. Enter your name and other details, choose “IPVanish Billing Support”, and write your refund request message before clicking on “Start chat”.

ipvanish chat message

A customer support representative will soon join the chat and inquire about a few details to confirm your request. If they try to convince you to continue the subscription, simply show that you’re not interested and just want your refund. They will proceed to confirm your request without further questions and tell you that the amount will be refunded within 5-7 business working days.

How can I cancel IPVanish in New Zealand on my Android phone?


If you purchased your IPVanish subscription in New Zealand through the Play Store, the above method won’t work. Instead, you will have to cancel it through your Google account:

  1. Go to Google Play Store and sign in to your Google account.
  2. Click “My Subscription” then “IPVanish subscription” that you wish to cancel.
  3. Click “Manage Subscription” then “cancel subscription” again.

When you’re done, proceed to contact IPVanish customer support in New Zealand to request your refund as described above.

How can I cancel IPVanish in New Zealand on my iPhone?

IPVanish-App-for-iOS-on App-Store

If you got your IPVanish subscription in New Zealand through the App Store you will have to cancel as well as request your refund from App Store. IPVanish won’t be directly involved in this process.

Follow the steps below to your cancel IPVanish in New Zealand account purchased through App Store:

  1. Open your Settings app and click your name.
  2. Click your subscription then click the IPVanish subscription you want to manage.
  3. Tap cancel subscription, if you don’t find the subscription option then use iTunes & App Store option instead.
  4. Click your Apple ID and sign in to your account then click “Subscriptions”.
  5. Complete the on-screen instruction to finish the cancellation process.

Note: Your subscription will be ended at the end of the current billing cycle. For more information about requesting refunds through the App Store, see this article.

Things to Consider Before Cancel IPVanish in New Zealand

IPVanish ranks among top-tier VPN services in the industry in New Zealand, so it’s not easy to ignore all of its admirable capabilities even if it fails to deliver on some fronts in certain cases. So, in the interests of giving IPVanish fair treatment, I’m going to recount some of the features that make this VPN worthy of consideration even if it may have failed to live up to your expectations in some respects:

  • Netflix and streaming in New Zealand: Despite troubles in the past IPVanish still works for various streaming services in New Zealand, especially those that cover sports, and after a long time, it has also regained its ability to unblock Netflix US in New Zealand. For more information, see our dedicated guide on using IPVanish with Netflix in New Zealand. But, if you are a streaming lover, we recommend using ExpressVPN in New Zealand.
  • Unblocking torrents in New Zealand: While the VPN doesn’t advertise and promote its support for torrenting in New Zealand due to the legally questionable nature of p2p activities, the truth is, IPVanish does work flawlessly with torrenting. In fact, with strong leak protection and IPVanish’s unwavering fast speeds, it provides an excellent p2p filesharing experience.
  • Excellent support in New Zealand: A single IPVanish subscription in New Zealand supports 10 simultaneous connections. Due to its excellent compatibility, you can use IPvanish with platforms like Kodi and devices such as Firestick and Roku.

The only problem is IPVanish does not offer a free trial that users can use to see if they will enjoy the service. If they had this option, there would be no need to cancel the VPN in New Zealand after purchasing since you’d only go ahead with the full subscription upon complete satisfaction with the trial period.

ExpressVPN offers a 30-day free trial period in New Zealand for its users by offering a no-questions-asked money-back guarantee. So, you can use it free of cost for 30 days and cancel to get your money back.

What should I do after canceling my IPVanish subscription in New Zealand?

After cancel IPVanish in New Zealand membership, you will have to rely on another VPN that helps you secure your IP address, DNS, or WebRTC information. See our best VPN software 2022 list for alternative VPN options to choose from.

If you want an immediate recommendation, then ExpressVPN is an easy choice due to its popularity and high performance. The British Virgin Islands-based VPN service offers some exceptional privacy features in New Zealand.

Above all, the service allows you to surf the web anonymously in various oppressive countries since ExpressVPN is one of those limited VPNs that work best in China for New Zealand users.

You can consider such amazing benefits in the shape of the internet kill switch, split tunneling, dedicated IP, 5 multi-logins, and a 30-day free trial.

For your ease, I have compiled a brief comparison table between IPVanish and ExpressVPN in New Zealand that lets you decide about your privacy in the right way:

Factors IPVanish ExpressVPN
Jurisdiction British Virgin Island British Virgin Island
Logging Policy Keeps some logs No logs
Speed 77.84 Mbps 89.17‬ Mbps
Server Network 1,600+ servers
75+ locations, including 1 servers location in New Zealand
3000+ servers
90+ countries, including 1 servers location in New Zealand
Customer Support Email & FAQs Live Chat
Torrenting Supported Supported
Netflix Unblocking Inconsistent Supported
Security Strong Strong
Website IPVanish ExpressVPN

How to Cancel Subscription Other than IPVanish in New Zealand and Get Refunded

Wrapping Up

So, there you have it. All it takes is persistence to cancel the IPVanish subscription in New Zealand, and if the refund is still valid, you will get your money back.

For more information about this VPN, see our IPVanish review in New Zealand.

Have you tried to cancel IPVanish in New Zealand in the past? What was your experience like? Share your thoughts in the comments section below!

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