IPVanish is an acclaimed and one of the most well-recognized brands in the VPN industry in Australia. But it’s a big world and bad things happen, so I won’t be surprised if you found the VPN less than satisfactory for your particular situation because, unlike ExpressVPN in Australia, IPVanish’s performance is inconsistent.
The good thing is, even if you’re happy with IPVanish in Australia, you can still get one last benefit while ditching it: the 30-day money-back guarantee. Canceling the subscription during this period will make you eligible for a refund.
If you’re unsure to cancel IPVanish in Australia and want to try to fix the VPN first, you can try the troubleshooting tips for IPVanish given here.
Or if you’ve already canceled the account and are seeking an alternative, consider ExpressVPN as the best VPN for Australia. It boasts exceptional download speeds and robust security features. With a no-questions-asked 30-day money-back guarantee, you can try it risk-free for a month. Additionally, ExpressVPN provides a 3-month free subscription with its 12-month plan for those looking to continue the service.
How to Cancel IPVanish in Australia [Detailed Guide]
Follow the quick and simple steps below for step-by-step instructions to cancel IPVanish in Australia:
Step 1: Visit the official site of IPVanish.
Step 2: Log in to your account by clicking “My Account”.
Step 3: Click the “Subscription” option to check the details of your existing plan which would be either the renewal tier, the date of the renewal, and the current plan tier.
Step 4: Click “I wish to cancel my subscription.”
Step 5: Click the corresponding link to confirm your decision and indicate your reason for cancellation.
Step 6: You will get yet another screen asking for your confirmation, with a special deal to convince you to stay this time (these guys don’t give up easily).
Step 7: Select “I still want to cancel” if you’re still not convinced.
This will finally cancel IPVanish in Australia the account and you will receive a confirmation email from their official support regarding your refund.
Note: You can contact the IPVanish support team if you do not want to cancel your IPVanish account in Australia yourself. You will need to prove the ownership of your account before canceling your account first.
Contact Customer Support for a Refund Request in Australia
IPVanish claims that users will receive a refund automatically if an account is canceled within 30 days in Australia. However, I strongly recommend contacting customer support yourself after going through the account cancellation and requesting that your refund be processed.
Here’s how to contact customer support to cancel IPVanish in Australia and request a refund:
1. Visit IPVanish.com and scroll down to the bottom of the page.
2. Click live chat.
3. A chat box will open with the option to “get in touch” with a live human being. Click on it.
4. Next click on the “Live chat” or “Leave a message” button.
5. Enter your name and other details, choose “IPVanish Billing Support”, and write your refund request message before clicking on “Start chat”.
A customer support representative will soon join the chat and inquire about a few details to confirm your request. If they try to convince you to continue the subscription, simply show that you’re not interested and just want your refund. They will proceed to confirm your request without further questions and tell you that the amount will be refunded within 5-7 business working days.
How can I cancel IPVanish in Australia on my Android phone?
If you purchased your IPVanish in Australia through the Play Store, the above method won’t work. Instead, you will have to cancel it through your Google account:
- Go to Google Play Store and sign in to your Google account.
- Click “My Subscription” then “IPVanish subscription” that you wish to cancel.
- Click “Manage Subscription” then “cancel subscription” again.
When you’re done, proceed to contact IPVanish customer support in Australia to request your refund as described above.
How can I cancel IPVanish in Australia on my iPhone?
If you got your IPVanish subscription in Australia through the App Store you will have to cancel as well as request your refund from App Store. IPVanish won’t be directly involved in this process.
Follow the steps below to cancel IPVanish in Australia account purchased through App Store:
- Open your Settings app and click your name.
- Click your subscription then click the IPVanish subscription you want to manage.
- Tap cancel subscription, if you don’t find the subscription option then use iTunes & App Store option instead.
- Click your Apple ID and sign in to your account then click “Subscriptions”.
- Complete the on-screen instruction to finish the cancellation process.
Note: Your subscription will be ended at the end of the current billing cycle. For more information about requesting refunds through the App Store, see this article.
Things to Consider Before Cancel IPVanish in Australia
IPVanish ranks among top-tier VPN services in the industry in Australia, so it’s not easy to ignore all of its admirable capabilities even if it fails to deliver on some fronts in certain cases. So, in the interests of giving IPVanish fair treatment, I’m going to recount some of the features that make this VPN worthy of consideration even if it may have failed to live up to your expectations in some respects:
- Netflix and streaming in Australia: Despite troubles in the past IPVanish still works for various streaming services in Australia, especially those that cover sports, and after a long time, it has also regained its ability to unblock Netflix US in Australia. For more information, see our dedicated guide on using IPVanish with Netflix in Australia. But, if you are a streaming lover, we recommend using ExpressVPN in Australia.
- Unblocking torrents in Australia: While the VPN doesn’t advertise and promote its support for torrenting in Australia due to the legally questionable nature of p2p activities, the truth is, IPVanish does work flawlessly with torrenting. In fact, with strong leak protection and IPVanish’s unwavering fast speeds, it provides an excellent p2p filesharing experience.
- Excellent support in Australia: A single IPVanish subscription in Australia supports 10 simultaneous connections. Due to its excellent compatibility, you can use IPvanish with platforms like Kodi and devices such as Firestick and Roku.
The only problem is IPVanish does not offer a free trial that users can use to see if they will enjoy the service. If they had this option, there would be no need to cancel the VPN in Australia after purchasing since you’d only go ahead with the full subscription upon complete satisfaction with the trial period.
ExpressVPN offers a 30-day free trial period in Australia for its users by offering a no-questions-asked money-back guarantee. So, you can use it free of cost for 30 days and cancel to get your money back.
What should I do after canceling my IPVanish subscription in Australia?
After canceling your IPVanish in Australia membership, you will have to rely on another VPN that helps you secure your IP address, DNS, or WebRTC information. See our best VPN software 2024 list for alternative VPN options to choose from.
If you want an immediate recommendation, then ExpressVPN is an easy choice due to its popularity and high performance. The British Virgin Islands-based VPN service offers some exceptional privacy features in Australia.
Above all, the service allows you to surf the web anonymously in various oppressive countries since ExpressVPN is one of those limited VPNs that work best in China for Australian users.
You can consider such amazing benefits in the shape of the internet kill switch, split tunneling, dedicated IP, 5 multi-logins, and a 30-day free trial.
For your ease, I have compiled a brief comparison table between IPVanish and ExpressVPN in Australia that lets you decide about your privacy in the right way:
| Factors | IPVanish | ExpressVPN |
|---|---|---|
| Jurisdiction | British Virgin Island | British Virgin Island |
| Logging Policy | Keeps some logs | No logs |
| Speed | 77.84 Mbps | 89.17 Mbps |
| Server Network | 1,600+ servers 75+ locations, including 5 servers location in Australia |
3000+ servers 90+ countries, including 7 servers location in Australia |
| Customer Support | Email & FAQs | Live Chat |
| Torrenting | Supported | Supported |
| Netflix Unblocking | Inconsistent | Supported |
| Security | Strong | Strong |
| Website | IPVanish | ExpressVPN |
How to Cancel Subscription Other than IPVanish in Australia and Get Refunded
Wrapping Up
So, there you have it. All it takes is persistence to cancel the IPVanish subscription in Australia, and if the refund is still valid, you will get your money back.
For more information about this VPN, see our IPVanish review in Australia.
Have you tried to cancel IPVanish in Australia in the past? What was your experience like? Share your thoughts in the comments section below!
