How to Cancel IPVanish Subscription and Get a Refund (2021)
Thinking to cancel IPVanish? If it's been less than 30 days since your purchase, you might be eligible for your IPVanish refund. Learn more in this guide.
IPVanish is an acclaimed and one of the most well-recognized brands in the VPN industry. But it’s a big world and bad things happen, so I won’t be surprised if you found the VPN less than satisfactory for your particular situation because, unlike ExpressVPN, IPVanish’s performance is inconsistent.
The good thing is, even if you’re happy with IPVanish, you can still get one last benefit while ditching it: the 30-day money back guarantee. Canceling the subscription during this period will make you eligible for a refund.
If you’re unsure about canceling IPVanish and want to try to fix the VPN first, you can try the troubleshooting tips for IPVanish given here.
Or if you’ve already canceled the account and are just looking for a recommendation of an alternative, you might want to consider ExpressVPN which has crazy download speeds and is very secure. It offers a no-questions-asked 30-day money-back guarantee so you can try it free for 30 days. ExpressVPN also offers a 3-months free subscription with its 12 monthly plan if you want to continue the service.
Canceling account to get IPVanish refund
Note: You can contact the IPVanish support team if you do not want to cancel your IPVanish account yourself. You will need to prove the ownership of your account before canceling your account first.
Or if you want to do it yourself, just follow the steps below:
This will finally cancel the account and you will receive a confirmation email from their official support regarding your refund.
Contact Customer Support for Refund Request
IPVanish claims that users will receive the refund automatically if an account is canceled within 30 days. However, I strongly recommend contacting the customer support yourself after going through the account cancellation and request that your refund be processed.
A customer support representative will soon join the chat and inquire a few details to confirm your request. If they try to convince you to continue the subscription, simply show that you’re not interested and just want your refund. They will proceed to confirm your request without further questions and tell you that the amount will be refunded within 5-7 business working days.
How can I cancel IPVanish Subscription on my Android phone?
If you purchased your IPVanish subscription through the Play Store, the above method won’t work. Instead, you will have to cancel it through your Google account:
When you’re done, proceed to contact IPVanish customer support to request your refund as described above.
How can I cancel my IPVanish Subscription on my iPhone?
If you got your IPVanish subscription through the App Store you will have to cancel as well as request your refund from App Store. IPVanish won’t be directly involved in this process.
Note: Your subscription will be ended at the end of the current billing cycle. For more information about requesting refunds through the App Store, see this article.
Things to Consider Before Cancelling IPVanish
IPVanish ranks among top-tier VPN services in the industry, so it’s not easy to ignore all of its admirable capabilities even if it fails to deliver on some fronts in certain cases. So, in the interests of giving IPVanish a fair treatment, I’m going to recount some of the features that make this VPN worthy of consideration even if it may have failed to live up to your expectations in some respects:
- Netflix and streaming: Despite troubles in the past IPVanish still works for various streaming services, especially those that cover sports, and after a long time, it has also regained its ability to unblock Netflix US. For more information, see our dedicated guide on using IPVanish for Netflix. But, if you are a streaming lover, we recommend using ExpressVPN.
- Unblocking torrents: While the VPN doesn’t advertise and promote its support for torrenting due to the legally questionable nature of p2p activities, the truth is, IPVanish does work flawlessly with torrenting. In fact, with strong leak protection and IPVanish’s unwavering fast speeds, it provides an excellent p2p filesharing experience.
- Excellent support: A single IPVanish subscription supports 10 simultaneous connections. Due to its excellent compatibility, you can use IPvanish with platforms like Kodi and devices such as Firestick and Roku.
The only problem is IPVanish does not offer a free trial that users can use to see if they will enjoy the service. If they had this option, there would be no need to cancel the VPN after purchasing since you’d only go ahead with the full subscription upon complete satisfaction with the trial period.
ExpressVPN offers a 30-day free trial period for its users by offering a no-questions-asked money-back guarantee. So, you can use it free of cost for 30 days and cancel to get your money back.
What should I do after canceling my IPVanish subscription?
After canceling your membership on IPVanish, you will have to rely on another VPN that helps you secure your IP address, DNS, or WebRTC information. See our best VPN software 2021 list for alternative VPN options to choose from.
If you want an immediate recommendation, then ExpressVPN is an easy choice due to its popularity and high performance. The British Virgin Islands-based VPN service offers some exceptional privacy features.
Above all, the service allows you to surf the web anonymously in various oppressive countries since ExpressVPN is one of those limited VPNs that work best in China.
You can consider such amazing benefits in the shape of the internet kill switch, split tunneling, dedicated IP, 5 multi-logins, and a 30-day free trial.
For your ease, I have compiled a brief comparison table between IPVanish and ExpressVPN that lets you decide about your privacy in the right way:
|Jurisdiction||British Virgin Island||British Virgin Island|
|Logging Policy||Keeps some logs||No logs|
|Speed||77.84 Mbps||89.17 Mbps|
|Server Network||1,600+ servers|
|Customer Support||Email & FAQs||Live Chat|
So, there you have it. All it takes is persistence to cancel the IPVanish subscription, and if the refund is still valid, you will get your money back.
For more information about this VPN, see our IPVanish review.
Have you tried applying for a refund from IPVanish in the past? What was your experience like? Share your thoughts in the comments section below!