Did you know there are over 8 billion people in the world today? More than 5 billion of them are online, and over 1.6 billion use VPNs—that’s about one-fifth of everyone on the planet! Surfshark is one of the best VPNs if you want something affordable and packed with great features.
In my VPN reviews, I put Surfshark to the test with tons of research and speed tests across servers worldwide. I found that Surfshark is great for streaming, has excellent privacy, and offers blazing-fast download speeds. If you want quality and value, Surfshark is a fantastic choice.
Key Takeaways:
- Streaming & Privacy: Surfshark offers great streaming and strong privacy, with 3200 in 100.
- Testing Results: Surfshark excels in streaming, privacy, and speed.
- Security Features: Uses AES-256 encryption, MultiHop, and CleanWeb for strong security.
- Performance: Generally fast speeds, with WireGuard for better performance.
- Recent Updates: Added malware protection and Apple TV support.
- Competitor Comparison: Surfshark’s unlimited connections and affordability stand out.
Surfshark VPN Review in Australia: Pros and Cons:
Below, you’ll find a compilation of pros and cons that I discovered during my Surfshark VPN review in Australia:
Pros
- Unlimited connections
- Dynamic MultiHop
- Responsive 24/7 live chat support
- Ad-blocker and malware scanner
- Strong security features (kill switch, AES-256, no-logs policy)
- CleanWeb and speed test tool
- NoBorder and Camouflage modes
- Supports OpenVPN, WireGuard, and IKEv2
- Wide server network
- Great for streaming
- Affordable pricing
Cons
- Slow speeds on some servers
- Split Tunneling not available on Apple devices
- Based in Nine Eyes jurisdiction (Netherlands)
Surfshark’s Latest Updates
What’s new with Surfshark? In my 2025 Surfshark VPN review, I found that the company keeps improving its products and adding new features.
Here are the latest updates:
- Web Protection: This feature scans apps and URLs on your device to spot malware or phishing threats. It blocks harmful websites before they can open in your browser or other apps.
- VPN for Apple TV: Surfshark now works on Apple TV! You can easily download, set up, and use it to enjoy secure streaming and access geo-blocked content.
- Android Widgets Update: The Android VPN and Search widgets got a big update in version 3.7. They now have a better look and are easier to use, so you can control your VPN and Search right from the widget.
- Global ID Monitoring: Surfshark’s ID monitoring by Alert is now available worldwide. You can monitor any ID, no matter where it’s from, for better protection of your personal information.
Surfshark Features – At A Glance
![]() |
|
Servers | 3200 |
Countries | 100 |
Surfshark VPN Price | AU$ 3.82/mo (US$ 2.49/mo) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee |
Money Back Guarantee | 30 Days |
Free Trial | 7 Days on Mobile |
Simultaneous Connections | Unlimited |
Compatible Devices | iOS, Android, macOS, Windows, FireStick, Smart TVs, Gaming Consoles, routers |
Speeds | 80+ Mbps (on 100 Mbps) |
Keeps Logs | No |
DNS Leak Protection | Yes |
Kill Switch | Yes |
Where is Surfshark based | The Netherlands |
P2P Support | Yes |
Customer Support | 24/7 Live Chat Support |
Other Features | CleanWeb, NoBorders, WireGuard protocol, Multi-Hop, Adblocker, Malware scanner, Alternative ID |
Pricing – How Much Does Surfshark Cost in Australia?
Surfshark’s subscription options can be confusing, especially with the addition of antivirus software and identity monitoring services. Their packages are divided into three tiers: Surfshark Starter, Surfshark One, and Surfshark One+.
Surfshark One includes antivirus features, while Surfshark One+ adds identity monitoring. If you’re only interested in the VPN, Surfshark Starter is the best choice. I’ll focus on that, as the Surfshark VPN is the main highlight.
Surfshark Starter
This plan is ideal for users who want basic VPN protection and secure browsing.
Billing Cycle | Surfshark Price (USD) | Features |
---|---|---|
Monthly | $15.45/month | Basic VPN protection |
12 Months | $3.99/month (billed annually) | Secure and private browsing, access to all VPN servers |
24 Months | $2.49/month (billed biennially) | Unlimited devices |
This plan includes essential features like secure and private browsing and access to all VPN servers.
Surfshark One
This is for users looking for additional cybersecurity tools beyond basic VPN services.
Billing Cycle | Price (USD) | Features |
---|---|---|
Monthly | $15.95/month | All Starter features plus: |
12 Months | $5.48/month (billed annually) | Surfshark Antivirus: real-time protection against malware and viruses |
24 Months | $3.98/month (billed biennially) | Surfshark Alert: monitors your email addresses for data breaches |
This plan is perfect for those who need comprehensive security, including antivirus and data breach monitoring.
Surfshark One Plus
This plan provides the most extensive security and privacy features, including data removal services.
Billing Cycle | Price (USD) | Features |
---|---|---|
Monthly | $25.20/month | All Surfshark One features plus: |
12 Months | $9.10/month (billed annually) | Incogni: service that contacts data brokers on your behalf and requests data removal |
24 Months | $6.84/month (billed biennially) | Enhanced customer support options, additional security and privacy tools |
This plan is tailored for users who require advanced privacy tools and enhanced customer support.
When it comes to payment methods, you can purchase a subscription for Surfshark through:
- Credit or Debit Cards
- PayPal
- Google Pay
- Amazon Pay
- Cryptocurrency (i.e., Bitcoin, Ethereum, and Ripple).
Surfshark VPN: Refund Policy
What is Surfshark VPN’s refund policy? I am happy that Surfshark provides a genuine 30-day money-back guarantee, allowing users to test their service at no cost for a month. If it doesn’t meet your needs, contact their 24/7 Customer Support Team within the trial period to cancel and receive a full refund.
That said, certain exceptions apply, a fact that many review Surfshark VPN does not mention. Users who subscribed via the App Store, Amazon, or iTunes, as well as those who used gift card payments, should contact the respective store for refunds.
One great policy from Surfshark is its willingness to refund cryptocurrency payments, a feature not commonly offered by paid VPN services. Users who paid for Surfshark with cryptocurrency will be given an equivalent amount in US dollars based on the exchange rate at the refund time.
In my testing experience, I received a cancellation confirmation email within 2 hours, and the refund was processed within 8 days. This reflects Surfshark’s commendable refund policy.
Does Surfshark have a Free Trial?
Surfshark offers a free trial for 7 days on Android, iOS, and macOS. However, this Surfshark free trial in Australia is exclusive to these platforms and inaccessible to others. Users on other platforms can make use of Surfshark’s 30-day money-back guarantee.
How to cancel Surfshark?
If you find Surfshark unsuitable for your needs, you can request a refund within the initial 30 days to receive a full refund. If you’re unsatisfied with the VPN service within the first 30 days of your purchase, you can request a refund and receive your money back. This gives users a risk-free opportunity to try out Surfshark and ensures customer satisfaction.
Is Surfshark Good for Streaming in Australia?
Yes, Surfshark VPN is one of the best VPN for streaming in Australia. With its vast server network spread across numerous countries, Surfshark allows users to access geo-restrictions and popular streaming platforms anywhere in the world. It provides fast and stable connections, ensuring smooth streaming without buffering or interruptions.
Surfshark also offers specialized servers optimized for streaming, allowing users to enjoy their favorite shows and movies in high definition. It offers multiple advanced features to enhance your streaming experience. To start, there’s Smart DNS, which Surfshark can be configured on almost any device, even the ones that don’t support VPNs, allowing you to use the Surfshark Hulu combination on your smart TV.
What is Surfshark’s unblocking ability like? Surfshark VPN is known for successfully unblocking over 20+ streaming platforms. It has been tested and proven to work flawlessly with popular services like Netflix, BBC iPlayer, Hulu, and Amazon Prime Video.
With Surfshark, users can enjoy seamless access to a wide range of streaming content from different regions, enhancing their entertainment options:
Streaming Platforms | Unblocking Ability |
Netflix | ✔ |
HBO Max | ✔ |
Amazon Prime Video | ✔ |
Peacock TV | ✔ |
ITV Hub | ✔ |
Disney+ | ✔ |
BBC iPlayer | ✔ |
Hulu | ✔ |
Stan | ✔ |
Hotstar | ✔ |
Does Surfshark Unblock Netflix Libraries?
Yes, Surfshark is one of the top VPNs for unblocking Netflix. It easily gets around Netflix’s geoblocks, giving you access to multiple libraries around the world.
In my Surfshark review, I found that it can successfully unblock popular libraries like Netflix U.S., U.K., Japan, Germany, Netherlands, and France. Whether you want to watch exclusive content from different regions, Surfshark makes it simple and reliable.
In my tests, it successfully unblocked over 30 Netflix libraries worldwide, proving that Surfshark works great with Netflix in Australia. I connected to their US-Boston server to access and enjoy the Surfshark Netflix combination and unblock Netflix US. I can attest to its excellent performance with fast streaming speeds and high-definition picture quality.
Surfshark VPN’s EU servers are redirected to Netflix US, allowing users to access the desired content conveniently. Despite the redirection, customer support confirmed the safety of using EU servers for watching Netflix US. This feature provides flexibility and a broader range of Netflix content for users.

Customer support clarified that Surfshark servers are configured to automatically open US Netflix for regions they don’t support.
Accessing Netflix US from servers in Swedish and the Czech Republic servers during my tests was smooth, with no Netflix proxy errors. This server approach improves the streaming experience and guarantees consistent access to diverse Netflix content.
Netflix Libraries | Working (Yes/No) | Speed drop (%) | Buffering |
Netflix US | ✔ | 12% decrease | No |
Netflix UK | ✔ | 5.3% decrease | Minimal |
Netflix IT | ✔ | 1.3% decrease | No |
Netflix DE | ✔ | 1.7% decrease | Minimal |
Netflix AU | ✔ | 48% decrease | Minimal |
Netflix JP | ✔ | 26% decrease | No |
Netflix KR | ✔ | 18% decrease | Minimal |
Netflix FR | ✔ | 5.2% decrease | No |
Netflix CA | ✔ | 9.7% decrease | No |
Netflix PT | ✔ | 3.7% decrease | No |
Does Surfshark Unblock HBO Max in Australia?
Yes, Surfshark effectively unblocks HBO Max in Australia through its global server network, which has earned it the reputation of being a trusted HBO Max VPN. This ensures access to the service and fast-loading, high-definition video streaming by connecting to a nearby licensed server location.
Using its Miami server, I could unblock HBO Max with Surfshark in Australia and enjoy a buffer-free streaming experience.

Surfshark can easily unblock HBOMax in no time.
Can Surfshark unblock Hulu, Disney+, Amazon Prime, BBC iPlayer, etc in Australia?
Surfshark can easily unblock Disney+ Hotstar, Hulu, Amazon Prime, and other streaming services in Australia. I can confidently say this after testing Surfshark with various streaming platforms.
In my evaluation, I used Surfshark VPN exclusively to access Amazon Prime and found that all content streamed flawlessly in high-definition quality without any notable errors or interruptions. However, it’s worth noting that I did encounter a minor challenge in finding the optimal server. The Ashburn server eventually proved to be the best.

Surfshark managed to unblock the US Amazon Prime Video library easily.

I enjoyed all popular Hulu content without any buffering.

I did not face any issues while streaming Disney+ with Surfshark.
In summary, I generally had no trouble unblocking websites using Surfshark. Although, when attempting to unblock Hotstar, I encountered some difficulties. It took multiple attempts, connecting to Indian locations, before it finally unblocked on the 7th try.
Unfortunately, the speeds were notably slow during testing, resulting in significant buffering issues. It’s possible this was due to the geographical distance, making the video unwatchable.
Speed – How Fast is Surfshark VPN in Australia?
Surfshark is fast enough for different online activities. While testing, I did not face any problems in regular use and could stream in HD and browse the internet without any hindrance. My Surfshark VPN downloads of heavy files were also largely unaffected. Surfshark turned out to be faster than most other VPNs I have tested, so it gets an 8.5/10 speed.
Surfshark has improved its speed since I last reviewed it. When I tested it by connecting to its OpenVPN protocol, I got a speed 0f nearly 78 Mbps on the US server and 75 Mbps on its UK server on my 100 Mbps connection, which didn’t seem quite up to par.
Overall, my experience with OpenVPN was not as pleasant. I expected equal or slightly slower speeds but got average results of around 70- 75 Mbpos, which was lower than expected.
However, I witnessed a noticeable surge in speed after connecting to its WireGuard protocol during my Surfshark speed review. The VPN delivered 80+ Mbps speeds on its US server, while the UK server gave 78+ Mbps.
These speeds were stable and consistent every time I connected to the protocol, making Surfshark one of the best VPNs with WireGuard Protocol in Australia I have ever tested.
Overall, I did not face extreme slowdowns on any Surfshark server. Here is a brief look at the results of my Surfshark speed test in Australia using both the Wireguard and OpenVPN protocols on the US and UK servers:
Download/Upload | US Server | UK Server |
---|---|---|
Wireguard (100 Mbps connection) | 84.09 Mbps | 83.21 Mbps |
OpenVPN (100 Mbps connection) | 77.51 Mbps | 75.50 Mbps |
Generally, I was pleasantly surprised by the performance. For instance, streaming on platforms like Netflix proceeded smoothly without significant buffering or lags, and browsing remained swift. You can expect reliable performance when using Surfshark’s servers in different countries. To get a quick overview, refer to the table below:
Surfshark VPN | Download retention | Upload retention |
---|---|---|
United States | 87.3% (873 Mbps) | 80.6% (806 Mbps) |
United Kingdom | 82.1% (821 Mbps) | 74.1% (711 Mbps) |
Australia | 54.6% (530 Mbps) | 49.44% (478.92 Mbps) |
Singapore | 51.61% (515.61 Mbps) | 49.37% (494.37 Mbps) |
France | 44.04% (440.4 Mbps) | 41.2% (412 Mbps) |
How Many Server Locations Does Surfshark have in Australia?
Surfshark has over 3200 servers in 100 countries. The Surfshark server list consists of a global network of servers strategically located across various continents to provide comprehensive VPN coverage.
Here is an overview of Surfshark server locations region-wise:
Regions | Countries and Territories with Surfshark servers |
---|---|
North and South America | 18 |
Europe | 48 |
Asia and Australia | 28 |
Middle East and Africa | 9 |
Virtual Server Locations
I was impressed by Surfshark’s extensive virtual server network, which enhances the overall VPN experience. With a vast global network comprising over 3200 servers worldwide, both physical and virtual, Surfshark ensures top-notch performance and accessibility. What stands out is the inclusion of more than 65+ virtual locations strategically positioned worldwide.
These virtual servers, spanning various countries and cities, offer users seamless access to content and services from diverse regions. Whether you want to connect to a virtual server in the US, Europe, or Australia, Surfshark’s virtual infrastructure guarantees a fast and secure internet connection, regardless of location.
Static IP Address
Surfshark offers static IP addresses in several countries, but the exact count may change as they expand their network. For the latest information on the number and availability of these static IP addresses, I suggest visiting Surfshark’s official website or contacting their customer support.
Benefits of Using Static IP Address:
- Compatible with all types of connection protocols.
- Safeguards all of your connected devices.
- Ensures secure manual connections.
- Prevents unauthorized usage of your IP address.
- Offers customizable privacy features.
- Facilitates easy access to remote networks.
- Assists in accessing bothersome captchas.
- Enhances access to websites that are sensitive to IP addresses.
How Secure is Surfshark VPN in Australia?
Surfshark VPN is highly secure. It participates in regular audits and provides top-tier security with AES-256-GCM encryption, which is currently considered the most robust choice. This encryption, with up-to-date protocols and servers that operate entirely on RAM for optimal security, ensures the utmost protection for your data during transfers.
You can use the ChaCha20 cipher on Android, which offers similar security and performance. Surfshark is known for providing a high level of protection to its users and offers a range of advanced security features. It has a strict no-logs policy, meaning it does not store any user activity or connection logs.
This commitment to privacy ensures that your online activities remain private and anonymous. It also incorporates a kill switch feature, which automatically cuts off your internet connection if the VPN connection drops. This prevents any data leakage or exposure of your IP address. So is Surfshark safe? My detailed analysis of its features will help you answer the question:
Encryption Protocols
Is Surfshark legit? Yes Surfshark is legit and implements the most robust AES-256-GCM, ensuring maximum data protection. This encryption standard offers an incredibly secure solution for safeguarding your information.
For Android users, Surfshark provides an alternative option called the ChaCha20 cipher. While it offers similar levels of security to AES-256, the main difference lies in the speed performance. Newer devices with AES hardware acceleration work faster with AES-256, while older ones perform better with ChaCha20. It also improves your authentication process security by utilizing SHA-512 encryption.
RAM-Only Servers
Surfshark uses RAM-only servers that erase data whenever the server is powered off, ensuring that it cannot be retrieved. This strict data purging mechanism guarantees complete online anonymity, as no traces of your activities remain.
Security Protocols
Surfshark offers three different protocols, each available in both TCP and UDP variations:
- IKEv2: This protocol works best for nearby servers but also gave decent speeds during my tests on long-distance servers. It comes with an auto-connect feature that is available on the Windows, iOS, Android, macOS, and FireTV Surfshark apps.
- OpenVPN: OpenVPN has two versions, UDP and TCP. UDP is faster and ideal for gaming, streaming, and video calls. TCP, on the other hand, is a bit slower.
- WireGuard: Uses state-of-the-art cryptographic technology, which makes it faster, more stable, and 4 times faster than OpenVPN. Surfshark only offers this protocol for Windows, Mac, Android, and iOS device applications.

Using these protocols, you can be secure while accessing your favorite platforms.

I tested speeds on 10 different servers using 3 different Surfshark protocols to give you a rough idea about each VPN protocol’s speed and performance.
Leak Test Results
I tested 10 Surfshark servers, including those in the UK, US, France, and Italy, and found no DNS, IP, or WebRTC leaks. Surfshark provides DNS and IP leak protection on all its servers using the IPv4 stack, the most common IP type. While they don’t support IPv6, which is the newer format, my testing did not show any leaks:

Surfshark doesn’t offer IPV6 support, so users better stick to IPv4 with this VPN.

Surfshark passed all the leak tests when I connected to its US server location.
WebRTC leak protection
Checking for WebRTC leaks is crucial but often neglected in VPN connections. Tools like ipleak.net usually perform comprehensive testing, including IP, DNS, and WebRTC leak checks. However, you can use separate tools like browserleaks.com to check for specific WebRTC leaks.
I conducted these tests with Surfshark VPN enabled to ensure no information leaks. Once again, Surfshark performed exceptionally well in these comprehensive tests, confirming its status as one of the most secure VPN services.
Automatic Kill Switch
Surfshark includes a Kill Switch feature that stops your online activity from leaking if the VPN connection drops. It’s smart, as it instantly disables your internet when the VPN connection is lost, preventing data leaks.
I tested this feature by downloading a torrent file and disconnecting from the VPN server halfway through. Immediately upon disconnection, Surfshark automatically disabled my internet connection.
MultiHop Servers
With Surfshark’s MultiHop servers, I created a VPN chain for enhanced IP masking. For instance, connecting to Surfshark’s US and Netherlands servers simultaneously allows you to appear in two locations, routing your traffic through two servers.
However, during testing, MultiHop servers noticeably slowed down my speeds, which is expected due to the double server routing.
Camouflage Mode
This mode makes your encrypted traffic look like regular traffic under deep packet inspection (DPI) so nobody can see you’re using a VPN. It is a convenient feature of using Surfshark VPN if you connect behind a strict firewall or an Internet Service Provider that restricts VPN usage.
I tested this feature on public Wi-Fi in a library, and it instantly unblocked Netflix and Disney+ without any hiccups. You don’t have to manually enable the Surfshark Camouflage mode in Australia, which is automatically enabled when connecting to the OpenVPN protocol. OpenVPN is available on Windows, macOS, Android, iOS, and Linux.
NoBorders Mode
NoBorders is a Surfshark feature tailored for countries with strict VPN regulations and online censorship, like China. When activated, it provides a special server list you can connect to.

Surfshark’s NoBorder mode to access heavy internet restrictions and censorship in regions like China or UAE.
Nexus
Nexus is Surfshark’s latest security feature, using Software Defined Networking (SDN) to combine all VPN servers into a unified network. It connects multiple servers instead of a single tunnel, concealing user traffic, improving stability, and potentially enhancing VPN speed. Nexus optimizes Surfshark’s VPN service, offering increased speed and reliability by routing data through a network of servers.
2FA
Surfshark offers Two-Factor Authentication (2FA) for added security. To enable it, log in to your Surfshark account, go to Account Settings,” and click Turn on 2FA.” You can set it up with your email or use Google Authenticator for extra privacy. Download the app, scan the QR code, and you’ll need to enter the code from the app when logging in, which changes every 30 seconds.
GPS Spoofing on Android
Surfshark offers a GPS Spoofing feature on Android, which hides your IP address and GPS location to enhance online privacy. This feature makes it appear like you’re in the same place as the server location, preventing apps from tracking your real whereabouts.
To enable it, select Override GPS Location” in advanced settings. During my test with the Chicago server, Google Maps showed my location near Willis Tower in Chicago, despite my physical presence in the UK. It may not work with location-dependent games like Pokemon Go, as they require your location.
Other Security Features of Surfshark VPN in Australia:
Is Surfshark a good VPN for Australia? Yes, it is. Besides the features mentioned above, Surfshark offers tons of other cool in-app features for its users, per my review of my Surfshark VPN. Here are some notable ones:
Whitelister:
As the name suggests, Whitelister is a split tunneling feature that allows you to custom-exclude specific apps or websites from connecting via a VPN. This feature is great if you prefer securing certain sensitive apps and websites while excluding other apps you might use for streaming and general browsing.
Device Invisibility:
With Surfshark, you can also make your VPN-enabled devices invisible to others on the same network. This feature offers an extra layer of privacy and is best when using public Wi-Fi and don’t want to be visible to others. Unfortunately, this feature is only available in Surfshark apps for Windows and Android.
Privacy Beyond VPN:
This is a bundled add-on offered by Surfshark with additional costs on its basic subscription Surfshark deals. It has two features: Surfshark Search, which lets you privately search without ads or trackers, and Surfshark Alert, which notifies users immediately if their information is found in leaked databases.
Trust DNS:
Surfshark also offers a free Trust DNS app that lets you change your DNS address. What’s best is that you can choose from 100+ public DNS servers and access websites that are blocked at the DNS level and even hide your online activity from your ISP. It is only available on Android and iOS apps.
Surfshark Antivirus Review:
Surfshark Antivirus is a lightweight, user-friendly virus protection solution that guards against viruses and zero-day threats. It offers manual, scheduled, and real-time scans, ensuring your device’s safety without slowing it down.
However, a user on Reddit mentioned an issue where they experienced high CPU usage due to Surfshark’s Endpoint Protection while using their browser and video encoding software, even outside scheduled Quick Scans. This led them to disable the antivirus feature to maintain their computer’s performance.
If you’re facing similar issues, a potential solution is to reinstall the Surfshark app, as this can resolve instances where the app isn’t functioning correctly. For further assistance, providing more details, such as your operating system and Surfshark app version, is helpful. Reach out to support@surfshark.com for personalized help.
Dedicated IP:
Surfshark Dedicated IP is a unique, fixed IP address exclusively for one user. It ensures a consistent IP every time you connect to your designated VPN server, providing both the security of a VPN and a stable IP address. Unlike shared IPs, which multiple users use, a dedicated IP is for your sole use, making it ideal for services sensitive to IP changes and avoiding CAPTCHA requests.
Alternative ID:
Surfshark Alternative ID is a feature that generates a new online identity and email for your use on the internet. You provide the details for the identity you want, and Surfshark creates a new profile with a discreet email address, ensuring your real identity remains confidential.
This feature is handy for avoiding sharing personal information with untrusted websites, minimizing the risk of data breaches, and reducing spam from unwanted marketing subscriptions.
Privacy: Is Surfshark Safe and Secure in Australia?
Surfshark is packed with privacy features. The VPN has one of the strictest no-logs policies among available providers, and I consider it one of the best no-logging VPNs in Australia because of it. This policy is frequently audited by independent third-party experts and is implemented via RAM-only servers that wipe all your data after every session, leaving no traces behind.
Is Surfshark a good VPN for Australia? Yes, it is. Surfshark is based in the privacy-friendly jurisdiction of the Netherlands, one of the rare European countries that do not have data-retention laws.
It has an open privacy policy documentation available that discusses all important practices. I appreciate their commitment to quality service and effort to communicate transparency. Overall, unlike many premium VPN services, I am satisfied and impressed with the privacy Surfshark offers its users.
Strict No-Logs Policy
Surfshark doesn’t keep logs and strictly follows the concept of no data logging. If you go through Surfshark’s privacy policy, the provider mentions that it does not log any information that may compromise user safety.

Surfshark mentions that it doesn’t collect identifiable user information, which answers your ‘Is Surfshark safe’ query.
Data | Surfshark VPN Logging Policy |
---|---|
User session information | No logging of session information |
Surfshark account password | Password retained |
Actual IP addresses | Temporary retention, promptly erased post-session |
Amount of bandwidth used | No logging of used bandwidth |
Time stamps | No logging of time stamps |
Traffic on the User’s network | No logging of network traffic |
Payment information | Payment data is retained unless anonymous methods used |
User’s email address | Email address retention |
Browsing history | No logging of browsing history |
This is seriously impressive because Surfshark only collects emails, encrypted passwords, billing information, and order history. This is pretty standard and cannot pose a threat to user privacy. Surfshark won the Security Software Company of the Year Award at the 17th Annual 2021 Cybersecurity Global Excellence Awards.
Does Surfshark VPN keep logs?
No, Surfshark VPN does not keep logs. They have a strict no-logs policy, ensuring that user activity and data are not tracked or stored. This commitment to privacy is a key feature of their service.
Is Surfshark VPN reliable for online privacy?
Surfshark VPN is highly reliable for online privacy, offering robust AES 256-bit encryption and a strict no-logs policy. It provides additional features such as a kill switch, split tunneling, and private DNS. Users can browse securely and anonymously. The service also includes ad and tracker blocking, enhancing overall privacy protection.
Jurisdiction
Surfshark is headquartered in the Netherlands, which is, unfortunately, a member of the 5 Eyes, 9 Eyes, and 14 Eyes Alliance. Now, this can be a bit unsettling for all Surfshark users. That is why the VPN mentions in its privacy policy that despite its headquarters in the Netherlands, it does not store user logs. You can confirm more through the image below:

This means that the VPN won’t collect any data of its users.
Warrant Canary
A warrant canary is a small document informing customers of National Security Letters, Gag Orders, and Warrants the provider has received to date. Since it began operations, Surfshark has not received any subpoena or orders to disclose customer information so far:
- National Security letters
- Gag orders
- Warrants from a government organization
Independent Audits
Transparency plays a vital role in establishing trust in cybersecurity companies. Surfshark has undergone independent audits not once but thrice to build and maintain trust.
The initial audit occurred in 2018 and was conducted by Cure53 penetration testers. They focused on examining the security of Surfshark’s Chrome and Firefox extensions, as browser extensions are typically more vulnerable. Fortunately, the results were positive, with the extensions being highly secure.
In 2021, Cure53 conducted a second audit, this time focusing on Surfshark’s server infrastructure and overall security. Once again, Surfshark emerged successful, passing the tests with exceptional results.
The most recent audit occurred in 2023 and was conducted by Deloitte. This audit specifically scrutinized Surfshark’s no-logs policy. The outcome favored the VPN provider, as Deloitte confirmed the validity of Surfshark’s no-logs policy, affirming that the provider genuinely does not retain any user information.
Surfshark for Torrenting: Is it Safe for P2P in Australia?
Yes, Surfshark VPN is an excellent choice for torrenting. It offers a vast network of P2P-friendly servers, exceptional speeds, and full compatibility with major torrent clients, which means you can use Surfshark for torrenting in Australia without hassle. Best of all, Surfshark emphasizes safety and privacy, ensuring a secure torrenting experience. It also offers the option of cryptocurrency payment for enhanced security.
When using torrent clients like BitTorrent or uTorrent, Surfshark automatically connects you to the nearest P2P server, simplifying the process compared to manual server selection. In my test on an Italy server not optimized for P2P, my IP remained secure, and only the DNS location changed to the Netherlands, an optimized P2P location.

Surfshark automatically connects you to a P2P server when you open a Torrent client like uTorrent.
Is Surfshark VPN Good Enough for Gaming in Australia?
Yes, Surfshark VPN is suitable for gaming, particularly on Android devices, due to its high speed, extensive server network, the inclusion of modern protocols like WireGuard, and various other advantages.
Here are some gaming-optimized features that make Surfshark stand out from the crowd:
- High-capacity Ports: Surfshark servers feature ports with up to 10Gbps capacity, ensuring minimal lag due to server congestion.
- Enough Servers for Online Gaming: With more than 3200 VPN servers globally, Surfshark offers plenty of options for gamers to connect to a nearby server, reducing the impact on connection speed.
- No Bandwidth Limitations: Unlike free VPNs, Surfshark doesn’t impose bandwidth limitations, offering an uninterrupted gaming experience.
- All Device Compatibility: Surfshark supports many systems, making it easy for gamers to install the VPN client on any compatible device.
The service also addresses concerns about VPN’s impact on gaming speed and offers solutions like smart DNS for devices that don’t support VPN apps. Considering these aspects, Surfshark is a strong choice for gaming VPN needs.
Is Surfshark VPN usable in China?
Yes, Surfshark works in China. In my Surfshark VPN review in Australia, I found that this VPN offers speed and security at a reasonable price and performs well in China. I conducted extensive tests to see if it could access China’s strict internet censorship, and the results were impressive. Surfshark consistently provided a reliable connection, enabling access to blocked content and websites without issues in China.
Surfshark’s Hong Kong server is a viable alternative to a Chinese server, effectively addressing its absence by unblocking almost any Chinese content I tried to access. On a similar note, the same Hong Kong servers have access restrictions and access platforms like Instagram, Google Meet, and Snapchat that are blocked in China.
This provides the best of both worlds: access to Chinese and international services, all with one VPN. This is why I consider Surfshark the best VPN for China, available at an affordable price.
You can set it up manually if you have issues downloading Surfshark in China. Their helpful Customer support is also available if you need help setting it up on your device.

If you cannot seem to use Surfshark in China, you can contact customer support and set it up manually.
Installation of Surfshark VPN & Ease of Use in Australia
Surfshark apps are interactive, user-friendly, convenient, and intuitive, as I discovered during my Surfshark VPN review in Australia. The clean layout and well-designed interface make it easy for beginners to use the features.
The app supports around 15 languages to assist customers worldwide, including Chinese, Japanese, Korean, etc. Sufshark apps are available on the following platforms:
Platform | Surfshark compatibility |
---|---|
Windows | Full Surfshark experience |
macOS | Two different Surfshark MacOS app versions with limited features |
Linux | Modern and user-friendly Surfshark app |
Mobile | Solid Surfshark apps for Android and iOS |
Browser | Browser extensions for Chrome and Firefox, with cookie blocker functionality |
It is also easy to set up Surfshark on other devices that do not have their dedicated apps thanks to its SmartDNS feature:
- Nvidia Shield
- Apple TV
- Firestick
- Roku
I discovered that server information like ping time isn’t visible while connected to the VPN. I contacted customer support and learned you need to disconnect from the VPN to see these details. This allows for selecting servers with faster speeds and lower ping times.

View server load and pings of the individual server location to choose the best server in Australia.
Unlimited Simultaneous Device Connections
Surfshark distinguishes itself as one of the best VPNs for multiple devices by offering unlimited simultaneous connections. This is a significant advantage over other VPNs that limit connections to 5-10 devices.
I found Surfshark to be of great value, particularly for large families. I noted no performance degradation in my testing, which included the Surfshark Router setup in Australia and connecting devices like laptops and Apple TVs.
Device Compatibility with Surfshark VPN in Australia
Surfshark works with all major operating systems, including iOS, macOS, Linux, and Android, and is an excellent solution for excellent security, performance, and a secure online experience. My experience using Surfshark Apple TV during my review was particularly great, which is why I now consider Surfshark one of the best VPNs for Windows in Australia.
Aside from offering dedicated apps, this budget-friendly VPN boasts excellent compatibility with a wide range of streaming devices. During my tests, I successfully set up and used Surfshark with Roku in Australia, Apple TV, Fire TV Stick, and Chromecast.
Desktop Apps
Surfshark’s Windows app is straightforward. I tested Surfshark on Windows, and it proved itself to be the best VPN for Windows 10. Its enhanced features on the Mac app also make it a reliable choice among the best VPNs for Mac in Australia.
The Surfshark VPN software features a Connect button, real-time server status details, Whitelister, MultiHop, and kill switch feature, and a convenient menu for selecting server locations, ensuring a seamless and intuitive experience across different operating systems.
The static IP list in Surfshark allows you to connect to servers in Singapore, the UK, Japan, the US, and Germany to set a fixed IP address from a country of your choice on every connection. This particular feature has often been appreciated in the many Surfshark VPN reviews I have seen.
Mobile Apps
My Surfshark VPN review 2025 was not restricted to desktop apps. I tested its mobile apps too. Surfshark’s mobile apps are user-friendly and easy to use, mirroring the Windows app in interface and features like split-tunneling, Ad-blocker, Whitelister, and MultiHop. They offer a pleasing design with a Dark Mode option and support multiple protocols like OpenVPN/IVEv2 and WireGuard, similar to desktop versions.
Surfshark VPN’s Browser Extension
Surfshark seamlessly integrates with popular web browsers like Google Chrome, Mozilla Firefox, and Microsoft Edge through its browser extensions. These provide convenient and easy-to-use VPN functionality directly within your browser.
Surfshark Reliability & Customer Support in Australia
Surfshark is known for its reliability, stability, and consistent VPN service. With a vast global server network, Surfshark ensures reliable and uninterrupted connections. I myself used Surfshark’s stable VPN connection to browse the web, stream content, and engage in online activities securely.
Surfshark stands out for its effective and prompt customer support. Available 24/7 through live chat, email, and a detailed knowledge base, they offer reliable assistance for any queries, troubleshooting, or guidance if your Surfshark is not working. Surfshark support can be obtained through the following avenues:
Support Option | Provided by Surfshark |
---|---|
Phone line | No |
24/7 live chat | Yes |
FAQs | Yes |
Yes | |
Guides or articles | Yes |
Surfshark has a detailed Help section on its website where you can find troubleshooting guides, installation tutorials for popular devices, and helpful FAQs.
Does Surfshark have Live Chat Support?
Yes, Surfshark does have Live Chat support. It can be accessed by going to the Surfshark support site, scrolling to the bottom of the page, and clicking the Chat with Us” button. During my Surfshark review, I asked their support agent a simple question and got a response within seconds:

The answer that I got was quite informative.
Why Should You Choose Surfshark in Australia?
Surfshark is a top-notch VPN that offers excellent security and privacy features at an affordable price. It not only encrypts your online traffic but also hides your identity, blocks ads, and even periodically changes your IP address for added privacy.
Also, Surfshark has proven to be trustworthy with independent audits, a warrant canary, and detailed activity reports. I’ll go into more detail about these features in the Surfshark VPN Performance Analysis below.
Surfshark Rating for Australians: Based on my Review [Surfshark VPN Performance Analysis]
As I have tried to reiterate in this detailed Surfshark VPN review 2025, this provider is a robust service. It boasts a myriad of features and delivers top-tier performance. The affordability of the 2-year introductory plan significantly outweighs minor drawbacks, such as subpar OpenVPN speeds or the less reliable kill switch.
It is ideal for those seeking a VPN that functions seamlessly across numerous devices, ensures online anonymity, and provides access to a vast array of global streaming sites. Its combination of performance and versatility makes it a desirable option:
Criteria | Comments | Rating (out of 10) |
---|---|---|
Streaming | Surfshark has powerful unblocking capabilities for Netflix, BBC iPlayer, and more. Several streaming tests were conducted. | 10 |
Speed | Fast download speeds on all servers, though upload speeds were somewhat slow on some servers. | 8.5 |
Server Network | Offers an extensive and reliable worldwide server network. | 9.5 |
Security | It features many built-in security improvements that are not available in other VPN services to protect against cyber threats. | 10 |
Privacy | Adheres to a strict zero-logs policy, does not store user information, and has a transparent, audited privacy policy. | 10 |
Torrenting | Servers are well-suited for downloading torrents from any region. | 8.8 |
Installation & Apps | Provides easy-to-use, minimalist apps ideal for beginners, with straightforward navigation. | 10 |
Compatibility | It supports unlimited connections and offers apps for various devices and operating systems, including routers and Smart TVs. | 9 |
Pricing | Extremely affordable, offering some of the lowest prices for a VPN. | 10 |
Reliability and Support | Delivers consistent, reliable service with excellent customer support, including live chat, email, guides, and FAQs. | 9 |
Other Streaming Services You Can Access Using Surfshark in Australia:
I tested around 50+ servers, including US, British, Canadian, Australian, and other regions, with VPN Surfshark. During my tests in my detailed Surfshark VPN review in Australia, I unblocked this entire list of streaming platforms with Surfshark:
American | British | Canadian | Australian | Other Regions |
Amazon Prime Video | Sky TV | CBC Gem | Tenplay | German TV |
Showtime | BBC iPlayer | Crave TV | 9Now | DStv |
Disney Plus | Channel 5 | Citytv | Foxtel | Hotstar |
ESPN+ | Sky Sports | Hayu | Stan | Rai TV |
MLB.tv | Eurosport | – | Optus Sports | ViuTV |
YouTube TV | ITV | – | Kayo Sports | Telecinco |
MTV | Channel 4 | – | – | SonyLIV |
Vudu | BT Sport | – | – | Showmax |
Crackle | – | – | – | – |
beIN Sports | – | – | – | – |
Sling TV | – | – | – | – |
Bravo TV | – | – | – | – |
Starz | – | – | – | – |
Redditor’s Surfshark Review:
This section summarizes feedback from Reddit users on Surfshark’s performance, pricing, customer service, and overall user experience.
Surfshark’s Performance for Streaming and Pricing Advantages
From the feedback in this thread, Surfshark performs well for major streaming services like Netflix, Hulu, and Disney+. Users highlight the VPN’s ability to circumvent geo-restrictions, which are essential for accessing international content. One key feature that stands out is Surfshark’s pricing model, particularly the affordability of its long-term plans.
However, it’s not without issues. Some users have experienced lagging, especially when using the VPN on certain devices like Android TVs. The app’s performance can vary, with occasional reports of instability and connection drops. Despite these hiccups, many find the customer service responsive, promptly offering solutions to most problems.
Customer Service and User Experience with Surfshark
Users generally have positive experiences with Surfshark’s customer service. Many note that the live chat support is helpful and responsive, resolving issues quickly. The unlimited device connection feature is also frequently mentioned as a significant advantage, allowing users to protect multiple devices under a single subscription.
Despite these benefits, some users report dissatisfaction with certain features, such as the VPN’s performance on specific platforms like Android TV. Others have encountered occasional slow speeds and connectivity issues. These mixed reviews highlight that while Surfshark excels in customer support and offers valuable features, there can be variability in user experience.
How Does Surfshark VPN Compare to Other VPNs in Australia?
Surfshark VPN offers competitive features and pricing compared to NordVPN and ExpressVPN. The following table outlines the key differences:
Feature | Surfshark | NordVPN | ExpressVPN |
---|---|---|---|
Price (Monthly) | AU$ 3.82/mo (US$ 2.49/mo) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee | AU$ 5.2/mo (US$ 3.39/mo) - Save up to 70% off on 2-year plan + 30-day money-back guarantee | AU$ 7.66/mo (US$ 4.99/mo) - Save 61% With Exclusive 2-Year Plan + 4 Months Free |
No. of Servers | Thousands of servers in 105 | 3200 in 100 | 6000 in 61 |
Encryption | AES 256-bit | AES 256-bit | AES 256-bit |
Simultaneous Devices | Unlimited | 10 | 8 |
Ad Blocker | Yes | Yes | No |
Dedicated IP | No | Yes | Yes |
Customer Support | 24/7 Live Chat | 24/7 Live Chat | 24/7 Live Chat |
Money-back Guarantee | 30 days | 30 days | 30 days |
ExpressVPN vs NordVPN vs Surfshark – which one to choose?
When comparing NordVPN, Surfshark, and ExpressVPN, it’s important to consider what matters most to you:
- Server Coverage: NordVPN leads with the highest number of servers and locations, making it a strong choice, especially in Europe and North America. Surfshark offers nearly as many server locations, though with fewer total servers, while ExpressVPN has the fewest servers of the three.
- Streaming Compatibility: All three—NordVPN, Surfshark, and ExpressVPN—excel in unblocking major streaming platforms, ensuring smooth access to your favorite content.
Choose NordVPN for extensive coverage, Surfshark for a budget-friendly option with good features, or ExpressVPN for its top-notch security and reliable performance.
FAQs – Surfshark VPN Review in Australia
Is Surfshark VPN actually good Australia?
Surfshark VPN is highly regarded for its affordability, robust security features, and unlimited device connections in Australia. It is considered a great value for the price, though it has fewer servers compared to some competitors.
Is Surfshark fast enough for streaming in Australia?
Absolutely, Surfshark is suitable for streaming. It features CleanWeb 2.0, which blocks annoying ads, ensuring a smooth experience. The VPN delivers consistent speeds and successfully circumvents geo-restrictions, particularly for Netflix and Disney+. Additionally, you can sideload the VPN on devices like Fire Stick if it’s not directly supported.
Which country is best for Surfshark VPN?
The best countries for Surfshark VPN server locations include Switzerland, Iceland, Canada, and Singapore. These countries offer strong privacy laws, advanced internet infrastructure, and minimal content restrictions, making them ideal for secure and unrestricted browsing.
How much is Surfshark VPN per month in Australia?
Surfshark’s monthly cost varies based on the subscription duration:
- For a single month, it’s $15.45.
- For a 12-month plan, the rate is $2.79 per month (including 3 free months), totaling $41.85.
- For a 24-month plan, the rate drops to $2.19 per month (including 3 free months), totaling $59.13.
Which is better, NordVPN or Surfshark?
NordVPN is generally faster than Surfshark due to its NordLynx protocol, which offers better download and upload speeds. However, both are quite similar in performance when using IKEv2 and OpenVPN protocols.
Is Surfshark VPN free?
Surfshark isn’t free, but it does offer a 30-day money-back guarantee. You can use this period to test out the service, and if you’re not satisfied, you can request a refund within the first 30 days for a full reimbursement.
Is Surfshark legal in Australia?
Yes, Surfshark is legal in Australia. VPN use is permitted in the United States, as there are no laws restricting VPN usage, similar to the UK, Canada, and most of Europe. However, it’s important to note that some countries with tighter restrictions on their citizens’ freedoms limit VPN use.
Does Surfshark track you?
No, Surfshark does not track you. Surfshark VPN maintains a strict no-logs policy, meaning it does not record your online activities or whereabouts. The VPN server retains only the minimal data necessary to maintain your connection, which is not stored after your session ends. An assurance report from Deloitte validates their commitment to not tracking users.
Is there a better VPN than Surfshark?
Surfshark is not necessarily better than ExpressVPN; it depends on what you value more. While ExpressVPN is considered the best overall VPN, Surfshark is recognized as the best value VPN. Both offer excellent privacy protection and are reliable for handling geoblocks in online streaming, making them top choices depending on your specific needs and preferences.
Final Verdict – Is Surfshark VPN worth it?
During my Surfshark review, I found it a formidable contender in the VPN market, providing a versatile and robust service that stands out for its unlimited connections and impressive security features.
It’s an affordable choice that doesn’t compromise quality, offering advanced functionality and reliable performance for streaming and torrenting. While the Surfshark VPN review in Australia reveals minor connection delays on certain platforms, the overall user experience remains positive across devices.