Are you considering to cancel Surfshark VPN in UAE? Surfshark is known for its affordable plans, stellar performance, robust security, and excellent streaming capabilities. However, 45% of users rely on VPNs for enhanced cybersecurity, so any feature compromise is crucial. Despite its strengths, Surfshark has a few downsides, like a kill switch that sometimes fails and slower speeds.
While Surfshark ranks high in VPN reviews in UAE, its speeds can be inconsistent compared to ExpressVPN or NordVPN, and its advanced functionalities might overwhelm VPN newbies. Suppose you find these issues concerning and want to cancel. In that case, this article covers everything you need to know about cancelling Surfshark VPN in UAE, ensuring you get a full refund and finding a suitable alternative.
Key Takeaways:
- Cancellation Process: Detailed steps for cancelling Surfshark on various platforms: web browser, iPhone, Android, and Amazon.
- Refund Policy: Guidance on how to request refunds via different vendors like Apple Store, Google Play, and Amazon.
- Comparative Analysis: Comparison of Surfshark’s cancellation policy with other VPN providers.
How to Cancel Surfshark VPN in UAE? [Quick Steps]
If you don’t like Surfshark and want to Cancel Surfshark VPN in UAE, don’t worry – it’s straightforward:
- Visit surfshark.com and navigate to the Help Center.
- Click “Chat With Us” to open the chat window.
- Provide your email and name, and request cancellation.
- Follow the support agent’s steps to complete the process.
Looking for a better VPN? Try ExpressVPN! Cancelling within the first 30 days ensures a full refund. After 30 days, you’ll avoid future charges but won’t receive a refund.
How to Cancel Surfshark VPN in UAE [In Detail]
If Surfshark is not meeting your needs, there are multiple ways to cancel Surfshark VPN in UAE, whether on a desktop, using the Surfshark website, or through the app on various devices.
- Cancel Surfshark on Desktop
- Unsubscribe from Surfshark through the official website
- Turn off Surfshark Auto Renew on Android
- Cancel Surfshark VPN account on Apple Devices
- Terminate Surfshark membership on Amazon Firestick
Cancel Surfshark on Desktop in UAE
To cancel the Surfshark subscription on your Desktop, use the live chat feature on Surfshark’s official website or email support@surfshark.com.
Here are the steps on how to cancel Surfshark VPN subscription:
- Visit Surfshark’s customer support page.
- Click on “Chat with us” at the bottom.
- Provide the name and email associated with your account.
- In the message, request cancellation of your Surfshark VPN subscription.
- A Surfshark representative will assist you. Confirm your cancellation.
- Optionally, provide a reason for cancelling to help improve Surfshark’s service.
Note: Using the internet without a VPN exposes your personal information to third parties. Consider a reliable alternative to Surfshark for enhanced security.
Unsubscribe Subscription Through Surfshark’s Website
To cancel your subscription directly through Surfshark’s official website by following these steps:
- Log into the account on the Surfshark website.
- Click the profile icon and select ‘Subscription’ from the drop-down menu.
- View my active subscription details and locate the option to cancel.
- Click on ‘Cancel Subscription‘ to enable Surfshark auto-renewal off and stop future payments.
Note: You can also try troubleshooting Surfshark in UAE to give it one last chance before quitting. Make sure you don’t wait too long before cancelling Surfshark if you want to because you won’t be eligible for a Surfshark refund after 30 days of purchase.
How to Cancel Surfshark Subscription on Android in UAE?
The subscription cancellation and Surfshark disable auto-renew process works slightly differently if you purchased your subscription through the Play Store rather than directly getting it from Surfshark’s website.
Follow these simple steps to learn how to cancel Surfshark Android and get a refund from the Google Play Store:
- Locate the subscription in the Google Play Store on your phone.
- Look for the Surfshark membership.
- Select Cancel subscription.
- To cancel, follow the on-screen instructions.
- Congrats! You have successfully learned how to cancel it and get Surfshark Money back.
Note: Simply uninstalling the app from your device won’t help Surfshark turn off auto-renew for your account, and the company will keep charging you unless you cancel the subscription using the above methods.
How to Unsubscribe From Surfshark on Apple Devices in UAE?
Cancelling Surfshark on Apple devices is as easy as doing so on Android. Follow the steps below to unsubscribe from Surfshark on Apple devices:
How to Unsubscribe Surfshark on iOS in UAE?
Follow the steps below on how to cancel your Surfshark iOS subscription if you purchase it through iTunes/App Store:
- Visit the “Settings menu”, click on your name, and click “Subscription”.
- Then, click on Surfshark subscription.
- Click “Cancel Subscription” after this to cancel your Surfshark account.
Note: If you have paid a subscription through iTunes or an Apple account, Surfshark may not be able to grant you a refund, as subscriptions purchased via iTunes are subjected to iTunes refund policies. In this case, you must contact an iTunes store for a refund.
How Do I Cancel My Surfshark VPN on Mac in UAE?
Here’s how to cancel Surfshark on Mac:
- Open the App Store.
- Click on your name. If you don’t find it, click ‘Sign In.’
- Tap on Account Settings.
- Navigate to Subscriptions and tap on ‘Manager.’
- Click on Edit present beside the Surfshark app.
- Then, click ‘Cancel Subscription.’
- If you don’t find the cancellation button, you will be notified that your subscription has been cancelled.
Note: Ensuring consistency between your account ID and username is crucial when managing a subscription, as it needs to match the information used during the signup process. If you’re grappling with cancelling Surfshark with a different ID, it’s important to note that the process requires the same ID you used to sign up.
How to Unsubscribe Surfshark on Amazon FireStick in UAE?
If you’re using Surfshark on Firestick in UAE, follow the below steps to cancel your subscription:
- Log in to your Amazon account.
- From the top right corner, select the Account & Lists drop-down menu.
- Click on Memberships & Subscriptions.
- Locate your Surfshark subscription from the box on the right-hand side.
- Follow the prompts to cancel the subscription.
- You can review the primary Memberships & Subscriptions menu to see the final date your Surfshark subscription will expire.
Cancel Surfshark VPN in UAE – Things You Must Know Before Cancelling the Surfshark Subscription
Here are a few things you need to know before proceeding to the Surfshark cancel subscription process:
- Go through the Privacy Policy and Terms of Service to know whether they support account deletion or self-serve cancellation of the subscription.
- If you subscribe to any plan and don’t cancel it manually, your plan will be automatically renewed once it is over.
- Always remember to cancel the Surfshark free trial 24 hours before its expiration.
- If you subscribe to a free trial and get a Surfshark cancel subscription refund before it ends, you risk losing the remaining free trial period but get the Surfshark 30-day money back.
If you want more information about how to refund Surfshark and its subscription, check out my detailed Surfshark review in UAE.
How Do I Remove My Credit Card From Surfshark VPN?
You can only withdraw your credit card from Surfshark by switching to another payment method. Go to Surfshark’s website and sign in. Click your email address in the upper right corner and then pick “Subscription.” Now, click “Edit” and follow the on-screen directions.
I got a direct answer within seconds.
How to Cancel Surfshark and Get a Refund?
Follow the steps below to get a Surfshark refund:
- Navigate to Surfshark’s customer support page on their website.
- Scroll down to the bottom of the page and locate the “Chat with us” button.
- Click on “Chat with us” to initiate a conversation with Surfshark’s customer support team.
- Fill out the required information, including your name and the email address associated with your Surfshark account.
- The “Message” field clearly states that you want to request a refund under the 30-day money-back guarantee.
- Submit your message to start the chat with a Surfshark customer support agent.
- The agent will guide you through cancelling your account and processing the refund.
- Close the window and check for the refund within seven to ten business days.
Note: Surfshark’s 30-day money-back guarantee can be used a maximum of two times with a six-month cooldown period between the first and second refund requests.
What to Do If I Can’t Cancel Surfshark VPN Online?
If you can’t cancel Surfshark VPN in UAE, try these solutions:
- Contact customer support via Live Chat on the Surfshark website.
- Email support@surfshark.com with your cancellation request.
- Ensure you have all necessary account information to expedite the process. Surfshark’s support team will assist you in cancelling your subscription and resolving any issues.
What Happens When You Cancel Surfshark VPN in UAE?
When you cancel Surfshark VPN in UAE, your subscription will not renew at the end of the current billing cycle. You will retain access to the service until your paid period expires. If you are eligible for a refund, you will be reimbursed according to Surfshark’s refund policy. Any remaining active subscription time will no longer be available once the refund is processed.
Can I Change My Surfshark Subscription Plan?
Yes, you can! To change your Surfshark subscription plan:
- Contact Surfshark support via live chat or email to speak with a live agent.
- Discuss your desired subscription plan change with the agent and follow their guidance on proceeding.
Before making any changes, consider:
- Surfshark offers monthly, yearly, and bi-yearly subscription plans with different payment options.
- All plans are set to auto-renew to ensure uninterrupted service.
- Changing plans outside the initial 30-day money-back guarantee period may not result in a full refund.
- While your plan is prepaid for the next term, you can cancel recurring payments and sign up for a different plan at any time.
Features to Consider Before Cancelling Surfshark:
Surfshark is one of the cheap VPNs offering premium-quality features that might not work for everyone. Nonetheless, to give this provider a fair chance, it is essential to consider the full range of its benefits at a glance before you proceed to cancel your Surfshark subscription:
Access Netflix, Hulu, and other popular streaming services:
Surfshark is a good choice when it comes to streaming, especially Netflix. And like ExpressVPN, it is one of the few VPNs that circumvent Netflix’s anti-VPN barriers. This means that you can access multiple Netflix libraries with Surfshark in UAE easily.
Safe torrenting:
Offering numerous P2P-compatible servers, Surfshark is good for torrenting in UAE. These servers enable you to download torrents quickly while keeping your privacy.
Privacy features:
Surfshark goes the extra mile as a no-logs VPN provider in UAE to protect user privacy with powerful features. These include MultiHop, Clean Web, WhiteLister, and more.
Cross-platform compatibility:
Surfshark supports unlimited simultaneous connections. Besides smartphones and desktops, you can install Surfshark on a router in UAE to enjoy a VPN-enabled connection on all devices that do not support VPN apps.
What Should I Do After Cancelling My Surfshark Subscription?
After you cancel your Surfshark subscription, you might look for alternatives that align with your needs, whether you prioritize streaming, privacy, or torrenting. Here’s a comprehensive look at the top VPN alternatives to Surfshark.
ExpressVPN – Overall Best Alternate to Surfshark
It operates high-speed servers in 105 countries and includes features like split tunneling, an automatic kill switch, and TrustedServer technology.
You can test it for 30 days free of cost using an ExpressVPN money-back guarantee in UAE, and if you’re not satisfied, you can get your full money back. Unlike Surfshark, ExpressVPN also refunds payments made through Bitcoin and cryptocurrency.
For your ease, I have compiled a comparison table covering the primary attributes of Surfshark and other VPNs to help you make the right decision about your privacy and whether you should think about pressing the Surfshark unsubscribe option or not:
 |
 |
|
| Jurisdiction | British Virgin Island | The British Virgin Islands |
| Logging Policy | No logs | No logs |
| Price | USD 2.49/mo (US$ 2.49/mo) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee | USD 6.67/mo (US$ 6.67/mo) - Save up to 49% with exclusive 1-year plans + 3 months free |
| Speed | 75.67 Mbps | 89.17 Mbps |
| Server Network | ||
| Customer Support | Live chat, email & ticket | Live chat, 24-hour support |
| Torrenting | Supported | Supported |
| Netflix Unblocking | Supported | Supported |
| Security | Strong | Strong |
| Website | Surfshark | ExpressVPN |
Surfshark VPN vs. Other VPNs: Cancellation Policy Comparison
When comparing Surfshark VPN’s cancellation policy to other popular VPNs like ExpressVPN, NordVPN, and CyberGhost VPN, several key aspects come to light. Below is a table summarizing these features to help you make an informed decision.
| Feature | Surfshark VPN | ExpressVPN | NordVPN | CyberGhost VPN |
|---|---|---|---|---|
| Cancellation Period | Anytime during subscription | Anytime during subscription | Anytime during subscription | Anytime during subscription |
| Money-Back Guarantee | 30 days | 30 days | 30 days | 45 days |
| Cancellation Method | Online account, email, live chat | Online account, email, live chat | Online account, email, live chat | Online account, email, live chat |
| Vendor-Specific Process | Apple Store, Google Play, Amazon | Apple Store, Google Play, Amazon | Apple Store, Google Play, Amazon | Apple Store, Google Play, Amazon |
| Ease of Cancellation | Some users report challenges | Generally smooth | Generally smooth | Generally smooth |
| Support Channels | Email, live chat | Email, live chat | Email, live chat | Email, live chat |
| Contract Terms | No long-term contract is required | No long-term contract is required | No long-term contract is required | No long-term contract is required |
| Refund Processing Time | 7-10 days | 7-10 days | 7-10 days | 7-10 days |
Examining these features shows that Surfshark offers a competitive cancellation policy, though CyberGhost provides a longer money-back guarantee. This comparison should help you determine which VPN best fits your needs based on their cancellation policies.
What Redditors Say About Cancelling Surfshark VPN?
Many users face difficulties cancelling auto-renewing payments and getting refunds from Surfshark. Issues include finding the correct cancellation link hidden behind a chatbot and frequent changes by Surfshark. Users also report being charged after cancelling and receiving emails to reactivate the feature.
Access support.surfshark.com and use the “Chat With Us” button to address these issues. Enter a message to cancel auto-renewal, and the chatbot will provide the link. Alternatively, email support at support@surfshark.com. Verify that auto-renewal is off by checking your account settings.
If your payment was made within the last 30 days, you are eligible for a refund. Contact support via the link or email requesting a refund. Monitor your account to ensure no further charges. Follow these steps to cancel your Surfshark subscription and avoid unwanted charges.
More VPN Cancellation Guides on VPNRanks
If you’ve learned how to cancel Surfshark within 30 days, then here are a few other cancellation guides for you in case you need them:
- Cancel NordVPN in UAE – Learn how to unsubscribe from NordVPN and get a refund.
- Cancel ExpressVPN in UAE – Discover the steps to cancel ExpressVPN on different devices
- Cancel IPVanish in UAE – Follow my guide to cancel IPVanish and find a suitable alternative for it
- Cancel CyberGhost in UAE – See how to cancel your CyberGhost membership hassle-free.
FAQs – Cancel Surfshark VPN in UAE
How do I cancel my Surfshark VPN subscription in UAE?
To cancel your Surfshark VPN subscription through the Google Play Store, follow these steps:
- Visit play.google.com.
- Click on your Google account in the top-right corner and select Payments & subscriptions.
- Navigate to your subscriptions tab.
- Find Surfshark and click the Manage option on its right.
- Select Cancel subscription.
- Choose a reason for cancelling, confirm, and click Continue.
How do I turn off Surfshark VPN in UAE?
The easiest way to turn off Surfshark VPN is through the VPN app. Here’s what you need to do:
- Open the VPN app.
- Find and tap on the Disconnect button on the home screen.
How do I delete my account on Surfshark in UAE?
To delete your account, contact our customer success team via Live Chat or Submit a request and inform them of your request. Note that if you have an active subscription, it will be cancelled, and any remaining active subscription time will no longer be available.
How do I remove my credit card from Surfshark in UAE?
To remove your credit card from Surfshark, follow these steps:
- Log in to your Surfshark account.
- Go to the Billing section.
- Find the Payment Methods tab.
- Locate your credit card information and select Remove or Delete.
- Confirm the action to ensure your credit card is removed from the account.
Does Surfshark really refund in UAE?
Yes, Surfshark offers refunds. Within 30 days of Surfshark’s back guarantee, you can claim a refund if you choose not to continue using them, except for services related to Alternative ID and/or anonymous Dedicated IP, which are non-refundable.
Can I still use Surfshark after cancelling in UAE?
If you cancel your subscription, you can continue using Surfshark until your billing cycle ends. After this period, access to Surfshark’s services will be revoked unless you renew your subscription.
How do I cancel my Surfshark VPN free trial in UAE?
You will find your active Surfshark subscription in your Play Store subscriptions list. Scroll down to the bottom and choose ‘Cancel Subscription.’ You’ll then be notified that the subscription will end after the free trial period. That’s how to cancel Surfshark’s free trial before it ends.
Wrapping Up!
I’ve tested Surfshark extensively and found that while it’s a strong contender in the VPN market, every user’s experience differs. For those who find it isn’t the right fit and decide to move on, the process to cancel Surfshark VPN in UAE and claim a refund is simple, provided you’re within the 30-day window.
Remember, a VPN should align with your digital habits and security requirements. If you’re seeking other VPN services after Surfshark, I recommend ExpressVPN for its high-speed servers and privacy features.