Unblock-US is a relatively unknown DNS cum VPN service. Being a product of NetProtect Ltd, its primary objective is to enable users to unblock their preferred geo-restricted sites from anywhere.
In this UnblockUs review, I will test its different features including logging policy, compatibility, and others to check if the service is feasible enough in securing users’ privacy or not.
If you want to know about other VPNs in the market, refer to our VPN reviews 2023 guide.
Without further ado, let’s start!
UnblockUs Review: Jurisdiction – Is Unblock Us safe?
Yes, UnblockUs is safe to use because the service mainly operates from Cyprus, a user-friendly country. The Smart DNS cum VPN service is an invention of NetProtect Ltd.
As the parent company hails from Cyprus. The brand has to abide by Cyprus internet and users’ privacy laws accordingly.
What makes UnblockUs different from other VPN services is its appealing jurisdiction feature. This is because it does not belong to any 5 eyes, 9 eyes, and 14 eyes territories at all.
UnblockUs Logging Policy
The Unblock us review unveils that the service follows a no-logging policy in true letter and spirit. It means Unblock-US does not store its users’ online browsing activities.
IP/DNS Leak Test
Before subscribing to any VPN service of your choice, you must understand the consequences of different VPN leaks first.
Therefore, you must test your chosen provider in terms of IP, DNS and WebRTC leaks. Hence, you can protect your original IP addresses from the vicious eyes of ISPs, cybercriminals, and others.
In this scenario, you have no option left other than reading a VPN leak test guide to differentiate among various kinds of VPN leaks accordingly.
The obfuscation benefit comes in handy when you have to secure your privacy in suppressive countries. As a result, you can still use a VPN in oppressive countries like China, Russia, Oman, and others.
However, not all things are rosy with Unblock Us. The service has included an obfuscation benefit in its armory yet.
Still, some VPN services do offer obfuscation advantages you can explore in our guide how you can bypass VPN blocks and why obfuscation is necessary.
App File Check
To check whether its setup file exposes any malware or not, I tested its Windows setup file on Virustotal.com.
To my surprise, UnblockUs Windows’s setup file came clean and did not expose any virus at all.
This UnblockUs review reveals that the service is compatible with all the leading platforms like Windows, Mac, Android, and iOS.
Interestingly, the service enables you to unblock famous media streaming services such as Netflix, Hulu, and so on.
At present, the service does not let its users avail a multi-login benefit. You can only protect your one device at a time with a single Unblock Us account.
Unblock-Us Pricing & Plans
At present, UnblockUs offers two types of pricing plans. You can contemplate these packages in the form of monthly and yearly as well.
You can also save some money by checking out our list of amazing deals on VPN right now.
UnblockUs Free VPN Review
As per my UnblockUs review, the service does not offer a free VPN service specifically.
However, you can still opt for its free trial feature that allows you to check the performance of the service thoroughly.
In order to expose the reality, I tried to investigate its free trial feature.
I received the following message upon downloading its Windows setup file:
The provider should not deceive its potential users by offering them a false “Free Trial” benefit. Frankly speaking, the free trial advantage looks like a deception.
In terms of payment method, UnblockUs may disappoint you big time. Currently, they only offer handfuls of payment options like Visa and MasterCard only.
I was expecting to see some other popular payment methods such as PayPal, Bitcoin and others. Sadly, it was not the case though.
Money-Back Guarantee / Refund Policy
Unfortunately, the official site does not provide any information about money back guarantee and refund policy procedure.
Therefore, I had to contact its official support through an email address at firstname.lastname@example.org.
This way, I was able to clear the air surrounding UnblockUs to certain degree.
Again, I could not get the required answer to my query.
UnblockUs Review in Terms of Security
In the case of security, UnblockUs will have to perform out of their skin to come up with the expectations of their existing and potential users.
As the brand typically offers, Smart DNS and Smart VPN services both, it does not deliver desired information on fronts like protocols and encryption.
This Unblock-us Smart VPN review highlights that the service complies with GDPR requirements in the right way.
The same goes for servers’ networks too. The Unblock us VPN review indicates that the brand has not provided updated information regarding its servers’ network.
Moreover, users cannot differentiate between the two types of servers i.e. physical and virtual servers.
That said, the Cyprus brand has to inform its subscribers about its actual VPN server locations by hook or crook.
The service has not come up with a clear torrenting policy on its official site whatsoever. This is the reason users are still confused about whether they should opt UnblockUs for their torrenting tasks or not.
Transparency has become one of the most crucial essences of online privacy these days. But, UnblockUs has not published any specific report that showcases its intentions towards transparency.
Luckily, few VPN services still exist that take their users’ privacy next level.
You can get enough awareness about these VPNs in our guide about most transparent VPNs in the market.
UnblockUS Netflix Unblocking
This UnblockUs VPN review 2019 suggests that you can opt to unblock us Netflix feature to achieve your mission in the end.
The Smart DNS service allows you to unblock your favourite US media streaming service from anywhere straightaway.
However, you may face difficulties while streaming content on Kodi with Unblock us. As a result, you should know how to use a Kodi VPN add-on service to watch your favourite content anonymously.
Also see a list of Netflix VPNs for Android, Windows and other platforms.
UnblockUs Review: Customer Support
According to our UnblockUs Review, the customer support section of UnblockUs has to be improved drastically. Otherwise, the brand may lose a major chunk of its existing customer base quite significantly.
Upon reviewing Unblock Us support, I discovered that the service does not have a live chat benefit for its users. They can only rely on its email support when it comes to solving their queries appropriately.
Besides email support, users can go through numerous subsections like:
- Setup & Removal
- Sites and Channels
UnblockUs Review: Comparison between ExpressVPN and UnblockUs
If you want to explore the major attributes of both VPN services, have a look at the below-mentioned table:
|Price||GB£5.3/mo (US$ 6.67/mo) (Black Friday Deal: Grab 3 Free Months + 49% OFF 12-Month Plan)||GB£ 5.05/mo|
|Servers||3000+ in 94 Countries||Servers only in the US|
|Compatibility||All Devices||Windows, Mac, Android, and iOS|
|Jurisdiction||The British Virgin Islands||Cyprus|
|Logging Policy||Zero Logs||Does not keep logs|
|Customer Support||Live Chat & Email Support||Announcements & Setup Guides|
You can read other VPN reviews if you did not like UnblockUs Review:
- Surfshark Review 2023
- Ivacy Review 2023
- NordVPN Review 2023
- Avast VPN Review 2023
- ExpressVPN Review 2023
- Private Internet Access Review 2023
- Ultrasurf VPN Review in UK
- PureVPN Review 2023
- Windscribe Review 2023
- AVG VPN Review 2023
- F Secure VPN Review 2023
I hope you would like my detailed UnblockUs review. The service looks like a smart DNS option rather than a full-fledged VPN service. But the service is legal and safe to use overall.
The review highlighted that the service does not have any interest in storing its users’ information.
Likewise, its pricing factor is also attractive and simple as it only offers two types of pricing plans to its users.
However, their free trial is nothing but a fraud, as you cannot use the service as per your own needs eventually.
Based on the above analysis, I would give UnblockUs a 2.5/5.0 rating overall.