VPNTunnel Review Italy 2023 – Before you Buy, is it worth it?

  • Last updated July 6, 2023
  • written by
    Editor

VPNTunnel-review-
VPNTunnel is a rapidly expanding Swedish-owned VPN service currently based in Seychelles. Its services are quite well known all across Europe. It also offers servers in Latin America, making it one of the best options within the region.

VPNTunnel offers its services through 150+ servers worldwide, much like ExpressVPN. This VPN also provides complete anonymity, supports torrenting, and unlocks Netflix.

In terms of speed VPNTunnel does not stand out, and unfortunately, it does not deliver many tunneling protocols in Italy. Other issues include a shady privacy policy, unresponsive customer support, and more which will be covered in this VPNTunnel review Italy.

After initial testing, we believe this VPN needs improvement in many of its features and rate it 3.0/5.0 stars.  Read on and learn all the details from our testing process. You can explore our VPN reviews in Italy guide to learn about other VPN services in the industry.


VPNTunnel Review Italy – Rating Criteria

We have evaluated the service on our criteria which includes the following:

  1. Pricing – What is the cost of VPNTunnel in Italy?
  2. Security – How secure is VPNTunnel in Italy?
  3. Speed – How fast is VPNTunnel in Italy?
  4. Server Network – How many servers are offered by VPNTunnel?
  5. Streaming – Does it work with Netflix?
  6. Leaks – Does it leak IP, DNS, or WebRTC?
  7. Jurisdiction – Does it belong to Five Eye Country?
  8. Trustworthiness – Can VPNTunnel be trusted in Italy?
  9. Customer Support – Is VPNTunnel’s customer support helpful in Italy?
  10. Device Compatibility – Which devices are supported by VPNTunnel?

Pros

  • 150+ servers in 32 countries
  • Accepts Cryptocurrencies
  • Easy-to-use apps

Cons

  • Fewer servers
  • No client for Mac
  • Loopholes in the privacy policy
  • Unresponsive customer support

Pricing – What is the cost of VPNTunnel in Italy?

VPNTunnel offers three simple packages. All of these plans include the standard features provided by the service. These three packages are:

VPNTunnel-pricing-in-Italy

These are the pricing plans offered by VPNTunnel.

When it comes to payment options, the service does not leave out any available mode of transaction. Some of the payment methods provided by the service are:

  • PayPal
  • Credit Cards
  • WebMoney
  • Wire Transfers
  • Mint
  • KashU
  • Bitcoin
  • Perfect Money
  • SOFORT

vpntunnel-payment-modes-in-Italy

VPNTunnel service assures your chosen payment mode will be secure.

In case of a refund policy, you can check the provider’s performance within 7 days after the subscription. If you are dissatisfied with the performance of VPNTunnel in Italy, you may claim a refund during the first week. It’ll be hard to find VPNTunnel free of cost as it doesn’t offer any free trial.

Furthermore, if you’re interested in getting amazing VPN discounts, check out our VPN deals in Italy list right now!


Security – How secure is VPNTunnel in Italy?

VPNTunnel has some solid encryption going on to ensure impenetrable user protection.

  • OpenVPN protocol comes with 2048-Bit encryption
  • PPTP protocol comes with 128-Bit
  • AES 256-bit encryption
  • L2TP, IPSec, WireGuard, Kill Switch

There is no denying 2048 bit encryption is one of the most advanced ways of securing the connection. In terms of security, the provider has taken enough steps to secure their users’ privacy in the right direction.


Speed – How fast is VPNTunnel in Italy?

During this VPNTunnel review Italy, we saw VPNTunnel offering below-average connection speeds in general. We connected to its Russian server while using a 15 Mbps internet connection:

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We received just a 2.74 Mbps download speed in return and an upload speed of 2.24 Mbps. It means there was a downward spike of 82%.


Server Network – How many servers are offered by VPNTunnel?

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The service currently has 150+ VPN servers spread out across 32 countries. Some of its more notable servers are located in the UK, Canada, Australia, and China. You need to know where the servers are located because the closer a VPN server is to your location, the better it’ll perform.

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However, the service has not described physical and virtual server locations, two major types of server locations. For that reason, you should refer to our VPN server locations guide that differentiates between these two types in detail.


Streaming – Does it work with Netflix in Italy?

During the VPNTunnel review Italy, the VPN allowed us to unblock the US Netflix media library hassle-free. This way, you can watch all your favorite US TV shows or movies on your preferred platforms, be it Windows, Mac, Android, or others.

Here we’ve unblocked Netflix Denmark using VPNTunnel’s Denmark server, and can watch the latest shows with ease in Italy:

vpntunnel-unblock-netflix-denmark-in-Italy

VPNTunnel worked well with Netflix for us as we streamed the content for hours.

Other VOD streaming services

We also tried unblocking other streaming services like Hulu, BBC iPlayer, HBO Max, and Amazon Prime Video but weren’t successful. VPNTunnel failed to bypass the geo-restrictions on most streaming sites. Hence, if you’re using VPNTunnel for streaming in Italy, you’ll be disappointed.


Leaks – Does it leak IP, DNS, or WebRTC?

VPNTunnel does not leak your online information, which is a big plus. The provider is secure and safe to use in Italy because it won’t reveal your IP, DNS, and WebRTC data online. Here are the screenshots:

IP Leak:

IP-Leak-VPNTunnel-in-Italy

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DNS Leak:

VPNTunnel-DNS-Leak-Test-in-Italy

VPNTunnel passed our DNS leak test with ease.

WebRTC Leak:

WebRTC-Leak-VPNTunnel-in-Italy

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Virus Test:

VPNTunnel-Virus-Test-in-Italy

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We tested its Windows setup file through virustotal to see if it exposed any virus or not. To our surprise, the app came clean and did not reveal any hazards during the testing phase in Italy.


Jurisdiction – Does it belong to Five Eye Country?

As far as their jurisdiction goes, VPNTunnel hails from Seychelles, which is considered a user-friendly country. The country is not a part of 5 Eyes, 9 Eyes, or 14 Eyes alliances by any means. Moreover, the service does not have to follow mandatory data retention rules whatsoever.


Trustworthiness – Can VPNTunnel be trusted in Italy?

No, we don’t think VPNTunnel can be trusted in Italy. Although the VPN provides complete anonymity and supports torrenting, its small network of servers, customer support, and privacy policy leave plenty of room for improvement.

Despite VPNTunnel claiming in its privacy policy that it doesn’t keep user logs, we believe otherwise. If you read between the lines, you’ll see VPNTunnel’s privacy policy is only applicable to its servers in Sweden. Apart from Sweden, there are no details on VPNTunnel’s privacy policy in other countries.

vpntunnel-no-logs-in-Italy

Here’s an excerpt of one of the most concerning things we found in VPNTunnel’s privacy and policy:

vpntunnel-user-logs-in-Italy

We didn’t like the fact that VPNTunnel has associations with third parties related to user data.

We can understand why you’d trust VPNTunnel since it’s not located within the jurisdiction of any dubious alliances that spy on users. However, with such a loophole, we find it hard to use this VPN at all. VPNTunnel doesn’t have independent audits mentioned on its website either, which may increase a user’s dubiousness regarding this VPN.

Torrenting – Is VPNtunnel good for Torrenting in Italy?

VPNTunnel is not good for torrenting in Italy despite the fact it supports the P2P activities of its users and delivers dedicated servers that enable users to perform torrenting tasks securely and anonymously from anywhere.

Based on our experience, you should avoid VPNTunnel in Italy if you download files through torrents because VPNTunnel’s privacy policy is shady, and speeds are quite subpar. That’s why we wouldn’t recommend it to be used for torrenting.

We tried to download a 1 GB file, and it took us nearly 10 minutes which was quite annoying frankly. On the other hand, when we downloaded the same file without using VPNTunnel, it took us just 4 minutes.


Customer Support – Is VPNTunnel’s Customer Support helpful in Italy?

This Seychelles-based VPN service offers several customer support channels to its users.

  • FAQ Section
  • Contact Section
  • Live Chat

VPNTunnel’s website claims that its Live Chat support remains available 24 hours a day, 7 days a week, around the year. However, you are required to provide your email address to access this service. Despite that, we were unable to get a prompt response from VPNTunnel’s live chat, as shown below:

vpntunnel-customer-support-in-Italy

VPNTunnel’s customer support wasn’t responsive at all.

You can also contact VPNTunnel directly through any one of the three email addresses listed on the page.


Device Compatibility – Which devices are supported by VPNTunnel in Italy?

On the compatibility front, the service supports numerous operating systems like Android, iPhone, Windows, and Mac. However, you’ll need to use an OpenVPN GUI for Windows, macOS, Mac OS X, and Linux. Another issue you’ll encounter is that the OpenVPN system is unavailable for mobile users.

On the other hand, the VPN is simple and easy to use in Italy. Likewise, you can download your preferred apps on your desired devices in no time. You may use their tutorial section if you face any difficulty during the installation process. Interestingly, you can download and install the VPN on your Smart TVs and gaming consoles.


Alternatives for VPNTunnel in Italy

Even after VPNTunnel review Italy, if you do not find want to use VPN Tunnel for any reason, you can read the below-mentioned reviews:


FAQs – VPNTunnel Review Italy

VPNTunnel’s website claims that the VPN doesn’t log any user data in Italy; we found loopholes in its privacy policy which leads us to believe otherwise. VPNTunnel shares its data with third parties, because of which we find the VPN highly suspicious and untrustworthy. You never know what information they share with their other partners.

VPNTunnel is a Seychelles VPN that costs just US$3.33/mo.

VPNTunnel accepts a huge variety of payment options in Italy. Such as American Express, Discover, MasterCard, VISA, PayPal, Stripe, Bank Transfer, and many more. 

Yes, you can use VPNTunnel on up to 5 devices simultaneously through the same account in Italy.

Canceling your VPNTunnel subscription in Italy depends upon the payment mode you’ve chosen for subscribing to its services. Simply visit your preferred payment mode’s website, for instance, PayPal.

  1. Log in to your PayPal account.
  2. Click on Profile.
  3. Select Preapproved Payments in Payment Settings.
  4. Select the payment profile you want to cancel, i.e., VPNTunnel, and click Cancel.

Do We Recommend VPNTunnel in Italy?

No, we do not recommend VPNTunnel in Italy.

Despite unblocking US Netflix and providing torrenting support in Italy, the service has to improve itself in other areas. You can consider these areas in the shape of tunneling protocols, server spread, refund policy, and speed. It doesn’t offer a VPNTunnel free-of-cost trial, which is also a bummer.

Without improving on the areas mentioned above, VPNTunnel would struggle shortly big time. Based on the above VPNTunnel review Italy, the service has received a 3.0/5.0 stars rating overall.

If you have any questions, feel free to ask in the comment section below.


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