How to Fix ITVX 002 Error in Canada [Easy Guide]

  • Last updated March 12, 2024
  • Rachelle J. Alley
    Rachelle J. Alley
    Rachelle J. Alley
    Editor
    Tech enthusiast by day, movie fanatic by night. Rachelle spends her week consuming numerous cups of coffee and typing her way into online privacy and security. Weekends, in her life, call for binge-reading her favorite books and multiple naps.
    See Full Bio >
    written by
    Rachelle J. Alley
    Rachelle J. Alley
    Rachelle J. Alley
    Editor
    Tech enthusiast by day, movie fanatic by night. Rachelle spends her week consuming numerous cups of coffee and typing her way into online privacy and security. Weekends, in her life, call for binge-reading her favorite books and multiple naps.
    See Full Bio >
    Editor

The ITVX 002 error in Canada is among the most frequent errors. Experiencing it while trying to indulge in your favorite shows can halt your streaming. I understand the irritation of being greeted with an error message when you’re ready to unwind with some quality British content.

ITVX, known as the go-to free streaming service for UK television, offers a vast array of channels and streaming options accessible on an array of devices, including Android, iOS, and various desktop operating systems. Connecting to a premium VPN service like ExpressVPN helps you watch the content of ITVX in Canada without encountering the 002 error.

The 002 error typically occurs when viewing account details or during login, signaling a server or connection issue. In this guide, I’ll show you how to resolve the ITVX 002 error smoothly, ensuring you’re back to enjoying trending content without any interruptions or the need for tech support.

How to Fix ITVX 002 Error in Canada? [Quick Steps]

Streaming ITVX in Canada requires a premium VPN service like ExpressVPN. If you’re facing the ITVX 002 error in Canada, here’s a condensed guide with swift solutions:

  1. Restart Your Device: Begin by turning off your device completely. Wait for at least one minute and then turn it back on to see if this resolves the issue.
  2. Check Your Internet Connection: Make sure your internet connection is stable. Restarting your modem or router by unplugging it for around 30 seconds might help.
  3. Clear the App Cache and Data: Sometimes, the app’s temporary data can cause issues. Clearing the cache and app data might solve the error.
  4. Reinstall the App: Uninstall and then reinstall the ITVX app. A fresh install can often eliminate any lingering problems.
  5. Reset Your DNS Settings: Incorrect DNS settings can lead to connectivity issues. Resetting them to either Google’s DNS or automatically obtaining them may help.
  6. Sign Out of the App: Logging out of the ITVX app can help clear temporary files that might contribute to the error.

  1. Restart Your Device: Begin by turning off your device completely. Wait for at least one minute and then turn it back on to see if this resolves the issue.
  2. Check Your Internet Connection: Make sure your internet connection is stable. Restarting your modem or router by unplugging it for around 30 seconds might help.
  3. Clear the App Cache and Data: Sometimes, the app’s temporary data can cause issues. Clearing the cache and app data might solve the error.
  4. Reinstall the App: Uninstall and then reinstall the ITVX app. A fresh install can often eliminate any lingering problems.
  5. Reset Your DNS Settings: Incorrect DNS settings can lead to connectivity issues. Resetting them to either Google’s DNS or automatically obtaining them may help.
  6. Sign Out of the App: Logging out of the ITVX app can help clear temporary files that might contribute to the error.

Fix ITVX 002 error in Canada with ExpressVPN 30-day money-back guarantee

How to Fix ITVX 002 Error in Canada? [Detailed Guide]

When you encounter the ITVX 002 error in Canada, it’s often due to a bug issue or server maintenance. While it’s frustrating, sometimes the best course of action is to wait for an update or for the maintenance to be completed. This could take a few hours or possibly days.

In the meantime, there are steps you can take to potentially resolve the issue.

Restart your device

If you haven’t tried rebooting your device yet, it’s worth giving it a shot as it can fix many issues. Here’s how to do it:

  1. Shut down your device completely by long-pressing the power button.
  2. Should your device be plugged into a power source, disconnect the power cable for at least 60 seconds after powering off.
  3. Reconnect the power cable and switch your device back on.
    1. Shut down your device completely by long-pressing the power button.
    2. Should your device be plugged into a power source, disconnect the power cable for at least 60 seconds after powering off.
    3. Reconnect the power cable and switch your device back on.

Restart your modem and router

A network connectivity issue could be causing the 002 error. Restarting your modem and router can be an effective step. Follow these instructions:

  1. Disconnect your modem (and your router if not combined with the modem) from the power source for roughly 30 seconds.
  2. Reconnect the modem to the power source first. Allow 1-2 minutes to fully boot up before powering the router. Ensure that all the indicator lights on your modem have turned green, signaling a successful restart.
    1. Disconnect your modem (and your router if not combined with the modem) from the power source for roughly 30 seconds.
    2. Reconnect the modem to the power source first. Allow 1-2 minutes to fully boot up before powering the router. Ensure that all the indicator lights on your modem have turned green, signaling a successful restart.

Clear the app cache and app data

Clearing app cache and data will let you bypass the ITVX problems while streaming. Below, I have shared the steps to clear the cache and data to fix the ITVX 002 error in Canada, so you can continue streaming ITVX live:

How to Clear ITVX app data on iOS?

Clearing the app cache on an iPhone or iPad is straightforward. Here’s how:

  1. Open the Settings app.
  2. Scroll to find the ITVX app and tap it.
  3. If there’s an option to Clear Cache, toggle it. If this option isn’t available, you’ll need to delete and reinstall the app from the App Store to clear its cache.
    1. Open the Settings app.
    2. Scroll to find the ITVX app and tap it.
    3. If there’s an option to Clear Cache, toggle it. If this option isn’t available, you’ll need to delete and reinstall the app from the App Store to clear its cache.

Connecting to a VPN will let download the app so you can watch ITVX on iPhone in Canada. This will also allow you to stream on a big screen by accessing ITVX on iPad in Canada.

How to Clear the ITVX app data and cache on Android?

Android devices allow you to clear both cache and app data easily:

  1. Go to Settings and select Apps or Installed Applications.
  2. Find and tap on ITVX in the list.
  3. Under the Storage section, you can Clear the Cache. To address more persistent issues, select Clear Storage or Clear App Data. This action deletes all app data, so use it as a last resort.
    1. Go to Settings and select Apps or Installed Applications.
    2. Find and tap on ITVX in the list.
    3. Under the Storage section, you can Clear the Cache. To address more persistent issues, select Clear Storage or Clear App Data. This action deletes all app data, so use it as a last resort.

How to Clear the ITVX app data in Windows?

With more apps available through the Microsoft Store, you can reset app data for a smoother experience:

  1. Open Settings from the Start menu.
  2. Navigate to System > Apps & Features and find ITVX.
  3. Click on Advanced Options under the app’s name and select Reset to clear its data.
    1. Open Settings from the Start menu.
    2. Navigate to System > Apps & Features and find ITVX.
    3. Click on Advanced Options under the app’s name and select Reset to clear its data.

How to Clear the cache of a PlayStation?

With more apps available through the Microsoft Store, you can reset app data for a smoother experience:

  1. Open Settings from the Start menu.
  2. Navigate to System > Apps & Features and find ITVX.
  3. Click on Advanced Options under the app’s name and select Reset to clear its data.
    1. Open Settings from the Start menu.
    2. Navigate to System > Apps & Features and find ITVX.
    3. Click on Advanced Options under the app’s name and select Reset to clear its data.

To stream your desired content on ITVX on PS4 in Canada after clearing the cache, you must be connected to a VPN service.

How to Clear the cache of an Xbox?

Clearing your Xbox’s cache is similar to a power cycle:

  1. Turn off your Xbox by pressing and holding the power button.
  2. Disconnect the power cord and wait for 30 seconds.
  3. Press and hold the power button on the console again before reconnecting the power.
  4. Restart your Xbox by pressing the power button.
    1. Turn off your Xbox by pressing and holding the power button.
    2. Disconnect the power cord and wait for 30 seconds.
    3. Press and hold the power button on the console again before reconnecting the power.
    4. Restart your Xbox by pressing the power button.

Stream the content on the go by accessing ITVX on Xbox in Canada after clearing the cache and connecting to the VPN service.

Reinstall the ITVX app

Reinstalling the ITVX app will help you fix ITVX 002 error in Canada. Uninstall the app from your device, and then download it again from the appropriate app store. This can often resolve persistent issues.

You can find the easy steps for reinstalling the app on your preferred devices below:

How to Reinstall ITVX app on your iPhone or iPad?

Reinstalling the ITVX app on an iOS device is a straightforward process. Follow these steps:

  1. Tap and hold the ITVX app icon until it begins to shake. Tap the X icon in the upper-right corner and select Delete to uninstall.
  2. Open the App Store app, tap your profile icon, then tap Purchased.
  3. Choose Not On This iPad or iPhone at the top to see apps you’ve uninstalled. You can also search for ITVX in the App Store.
  4. Tap the cloud icon next to the ITVX app to reinstall it.
  5. If prompted, enter your Apple ID and password to download and install the app.
    1. Tap and hold the ITVX app icon until it begins to shake. Tap the X icon in the upper-right corner and select Delete to uninstall.
    2. Open the App Store app, tap your profile icon, then tap Purchased.
    3. Choose Not On This iPad or iPhone at the top to see apps you’ve uninstalled. You can also search for ITVX in the App Store.
    4. Tap the cloud icon next to the ITVX app to reinstall it.
    5. If prompted, enter your Apple ID and password to download and install the app.

How to Reinstall ITVX app on Android?

To reinstall the ITVX app on an Android device, you can follow these instructions:

  1. Tap and hold the ITVX app icon. Drag the app to the top of the screen and press the Uninstall button. Release your finger once the app turns red to delete it.
  2. Open the Google Play Store app. Tap the profile icon on the top right. Go to Manage apps & device, then tap Manage.
  3. Look for the ITVX app. You may need to choose Install or Enable to get the app back on your device.
    1. Tap and hold the ITVX app icon. Drag the app to the top of the screen and press the Uninstall button. Release your finger once the app turns red to delete it.
    2. Open the Google Play Store app. Tap the profile icon on the top right. Go to Manage apps & device, then tap Manage.
    3. Look for the ITVX app. You may need to choose Install or Enable to get the app back on your device.

Reset your DNS settings

Incorrect DNS settings can lead to connectivity issues. Reset your DNS settings to either use Google’s DNS servers or to obtain them automatically.

How to Reset your Windows DNS settings?

Resetting the DNS settings on your Windows computer can help resolve internet connectivity issues. Here’s how to do it:

  1. Right-click the Start button and select Run. Type “ncpa.cpl” (without the quotation marks) and press Enter.
  2. Right-click the network adapter you wish to modify and choose Properties.
  3. Select Internet Protocol Version 4 (IPv4) and click Properties.
  4. To use Google’s DNS for faster browsing, enter the following:
  • Preferred DNS server: 8.8.8.8
  • Alternate DNS server: 8.8.4.4
    1. Right-click the Start button and select Run. Type “ncpa.cpl” (without the quotation marks) and press Enter.
    2. Right-click the network adapter you wish to modify and choose Properties.
    3. Select Internet Protocol Version 4 (IPv4) and click Properties.
    4. To use Google’s DNS for faster browsing, enter the following:
    • Preferred DNS server: 8.8.8.8
    • Alternate DNS server: 8.8.4.4

Alternatively, choose Obtain DNS server address automatically to default to your modem/router’s settings.

How to Reset your Mac DNS settings?

Changing the DNS settings on a Mac can also improve your internet experience. Here’s how:

  1. Navigate to Network settings.
  2. Click Advanced and then the DNS tab.
  3. To clear existing servers, remove any listed DNS servers. To use Google’s DNS, click the + sign and add: (DNS server: 8.8.8.8 and Alternate DNS server: 8.8.4.4)
  4. If preferring to use your modem/router’s DNS, add the IP address of your gateway. Click OK, then Apply to save your new DNS settings.
    1. Navigate to Network settings.
    2. Click Advanced and then the DNS tab.
    3. To clear existing servers, remove any listed DNS servers. To use Google’s DNS, click the + sign and add: (DNS server: 8.8.8.8 and Alternate DNS server: 8.8.4.4)
    4. If preferring to use your modem/router’s DNS, add the IP address of your gateway. Click OK, then Apply to save your new DNS settings.

Sign out of the app

Logging out and back into the app can help refresh your session and potentially fix the errors like ITVX not working on Smart TV in Canada.

Still Experiencing Issues?

In the event that the ITVX 002 error in Canada persists after trying all the suggested solutions, you may need additional assistance. Here are a few steps you can take:

  • Visit the ITVX Help Center for official support articles and contact options.
  • Search online forums and communities, such as ITVX 002 error in Canada Reddit, where users share their experiences and solutions.
  • Contact ITVX support via social media platforms for a more immediate response.
    • Visit the ITVX Help Center for official support articles and contact options.
    • Search online forums and communities, such as ITVX 002 error in Canada Reddit, where users share their experiences and solutions.
    • Contact ITVX support via social media platforms for a more immediate response.

If the error code continues to be a problem, professional technical support may be necessary to diagnose and resolve any underlying issues with your device or the ITVX app.

Why Do you Need a VPN to Watch ITVX in Canada?

ITVX is a UK-based streaming service that is geographically restricted due to licensing agreements and copyright laws. If you attempt to access ITVX content in Canada without a VPN, you will be met with a geo-restriction error message:

“Due to our broadcasting right, you can only watch ITVX in the UK”

itvx-not-available-in-Canada

An error message on ITVX occurred when I tried to watch it without a VPN.

A VPN hides your actual IP address, tricking ITVX into thinking you’re accessing the service from within the UK. It also protects your online privacy and security by encrypting your connection and protecting your data from intruders.

Without a VPN, you will not be able to bypass the geo-blocks that prevent you from enjoying ITVX content in Canada. Therefore, a VPN is not just a workaround; it’s a necessity for uninterrupted streaming of ITVX abroad.

What are the Best VPNs to Watch ITVX in Canada [Quick Overview]

I have narrowed down the top 3 VPNs that will never let you encounter ITVX 002 error in Canada:

How Much Does ITVX Cost in Canada?

in Canada, enthusiasts of ITVX have two primary methods to access its vast library:

  1. Free Streaming Service

This option is ad-supported, providing users access to a broad spectrum of content without requiring a subscription fee. It’s an excellent way for viewers to enjoy ITVX’s offerings without upfront costs.

  1. Premium Subscription

For those who prefer to watch without interruptions, the ITVX Premium subscription removes ads from the viewing experience.

ITVX Premium Pricing:

  • Monthly Subscription: Priced at £5.99 (CAD 10.38)
  • Annual Subscription: Available for £59.99 (CAD 103.98)

ITVX-Monthly-and-Anually-Pricing-in-Canada

Subscribers to ITV Hub+ enjoy the benefits of ad-free streaming, along with the option to download shows for offline viewing. You can get an ITVX free trial in Canada, allowing you to evaluate the platform before committing to a paid plan.

ITVX offers a diverse array of content to suit various preferences. If you decide to unsubscribe and want to cancel ITVX subscription in Canada, follow the straightforward process, offering you flexibility and control over your streaming decisions and financial commitments.

ITVX Compatible Devices in Canada

The following devices are compatible with ITVX streaming in Canada:

Streaming Devices

  • Firestick
  • Chromecast
  • Apple TV (3rd Generation and above)
  • Roku
  • Sky
  • LG Smart TV
  • Samsung Smart TV

Consoles

  • Xbox
  • Xbox Series X|S
  • PlayStation 4
  • PlayStation 5

Mobile Devices

  • Apple mobile and tablet devices (iOS 12 and above)
  • Android smartphones and tablets (OS 5 and above)

Computers

  • Web browsers by visiting the ITVX website

ITVX keeps updating its content library for entertainment enthusiast viewers, who are searching for what to watch on ITVX in Canada, and Here are some entertainment titles that you can enjoy on ITVX in 2024:.

Six Nations 2024 G’wed Season 1 Love Island All Stars Final 2024 Love Island All Stars 2024
Six Nations 2024 on Roku England Six Nations Games 2024 Love Island All Stars 2nd Feb Big Brother UK All Seasons
Leeds Rhinos v Salford Red Devils Rugby Lopez vs Ortiz Fight Leigh Leopards v Huddersfield Giants Rugby Super Bowl Halftime Show 2024
O’Shaquie Foster vs Abraham Nova Fight Bafta Nominated Films 2024 World Seniors Darts Championship 2024 Love Island 7th Feb
Raymond Blanc’s Royal Kitchen Gardens 2024 Trigger Point New Episodes Chiefs Super Bowl Parade 2024 England Women’s Friendlies 2024

However if your favorite title is not in the above table so check out our blog on best ITVX shows in Canada, and there is a separate blog on the list of best films on ITVX in Canada that you can enjoy in 2024.

FAQs

If your ITVX isn’t working, there are several troubleshooting steps you can take to resolve the issue:

  • Clear your Cache
  • Clear your Cookies
  • Check your internet speed
  • Try a different browser

Yes, ITVX is accessible with a VPN in Canada. Opt for a premium VPN service like ExpressVPN, which provides a UK IP address, enabling you to stream content seamlessly.

ITVX provides streaming services for free with ads. For viewers who prefer not to see ads, upgrading to a Premium subscription is advisable. To access ITVX content in Canada, it’s essential to use ExpressVPN to establish a connection.

If ITVX restricts access due to VPN detection while in Canada, switching to an alternative UK server can often restore functionality. Access issues to ITVX are typically not due to overarching VPN problems; rather, changing servers or opting for a more reliable VPN service like ExpressVPN can usually resolve the situation.

To troubleshoot the ITVX error code, adhere to the following instructions:

  • Utilize ExpressVPN to bypass any VPN detection mechanisms ITVX might employ.
  • Verify the stability and performance of your internet connection and router.
  • Perform a restart of both your device and router to see if it rectifies the problem.
  • Make sure your device’s firmware or software is fully updated.
  • Remove the ITVX app from your device and then install it again for a clean installation.
  • Investigate whether ITVX is undergoing any outages or technical difficulties at the moment.
  • If the issue persists, getting in touch with your Internet Service Provider (ISP) might be necessary.
  • For further help, contact ITVX’s customer support team.

Conclusion

Navigating the ITVX 002 error in Canada is straightforward with the right VPN. ExpressVPN offers a reliable and efficient way to access ITVX content from anywhere in the world. Connecting to the UK server of this VPN allows you to stream all your desired content without facing the annoying geo-restriction error message.

By following this guide, you can easily fix ITVX 002 error code and other different errors and enjoy uninterrupted streaming on ITVX, ensuring you never miss out on your favorite British TV shows and movies. Happy Watching!

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