How to Fix ITVX 002 Error in New Zealand [Easy Guide]

  • Last updated February 21, 2024
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When you attempt to play ITVX, several errors may arise. The ITVX 002 error in New Zealand is among the most frequent errors. This issue happens when you attempt to view your account information or log into the website. A server error, a problem with your computer, or your internet connection could be the source of the problem.

If you have malware installed on your computer or if other programs are preventing ITVX from operating properly, you may also experience this error. You must attempt a few fixes to resolve this problem. This guide introduces the use of ExpressVPN, a reliable VPN solution, to bypass these restrictions. With a VPN, viewers can enjoy ITVX in New Zealand without encountering the ITVX 002 error.


How to Fix ITVX 002 Error in New Zealand? [Quick Steps]

Streaming ITVX in New Zealand requires a premium VPN service like ExpressVPN. However, sometimes, you may face ITVX error codes while streaming. The most common error if ITVX not working is 002.

Here are the steps that you must take to fix ITVX 002 error in New Zealand:

  • Restart your device
  • Restart your modem and router
  • Clear the app cache and app data
  • Reinstall the app
  • Reset your DNS settings
  • Sign out of the app

How to Fix ITVX 002 Error in New Zealand? [Detailed Guide]

If you have ITVX app downloaded on your device or watching the content via the official website and getting streaming error like 002 then below you can find the detailed troubleshooting steps that will let you fix the ITVX 002 error in New Zealand so that you can continue streaming your desired content:

Restart your device

If you haven’t tried rebooting your device yet, it’s worth giving it a shot as it can fix many issues. Here’s how to do it:

  1. Shut down your device completely by long-pressing the power button.
  2. Should your device be plugged into a power source, disconnect the power cable for at least 60 seconds after powering off.
  3. Reconnect the power cable and switch your device back on.

Restart your modem and router

To address potential network connectivity problems that might be causing the error, restarting your modem and router can be an effective step. Follow these instructions:

  1. Disconnect your modem (and your router if not combined with the modem) from the power source for roughly 30 seconds.
  2. Reconnect the modem to the power source first. Allow 1-2 minutes to fully boot up before powering the router. Ensure that all the indicator lights on your modem have turned green, signaling a successful restart.

Clear the app cache and app data

Clearing app cache and data will let you bypass the ITVX problems while streaming. Below, I have shared the steps to clear the cache and data to fix the ITVX 002 error in New Zealand, so you can continue streaming ITVX live:

How to clear ITVX app data on iOS?

Clearing the app cache on an iPhone or iPad is straightforward. Here’s how:

  1. Open the Settings app.
  2. Scroll to find the ITVX app and tap it.
  3. If there’s an option to Clear Cache, toggle it. If this option isn’t available, you’ll need to delete and reinstall the app from the App Store to clear its cache.

Connecting to a VPN will let download the app so you can watch ITVX on iPhone in New Zealand. This will also allow you to stream on a big screen by accessing ITVX on iPad in New Zealand.

How to clear the ITVX app data and cache on Android?

Android devices allow you to clear both cache and app data easily:

  1. Go to Settings and select Apps or Installed Applications.
  2. Find and tap on ITVX in the list.
  3. Under the Storage section, you can Clear the Cache. To address more persistent issues, select Clear Storage or Clear App Data. This action deletes all app data, so use it as a last resort.

How to clear the ITVX app data in Windows?

With more apps available through the Microsoft Store, you can reset app data for a smoother experience:

  1. Open Settings from the Start menu.
  2. Navigate to System > Apps & Features and find ITVX.
  3. Click on Advanced Options under the app’s name and select Reset to clear its data.

How to clear the cache of a PlayStation?

With more apps available through the Microsoft Store, you can reset app data for a smoother experience:

  1. Open Settings from the Start menu.
  2. Navigate to System > Apps & Features and find ITVX.
  3. Click on Advanced Options under the app’s name and select Reset to clear its data.

To stream your desired content on ITVX on PS4 in New Zealand after clearing the cache, you must be connected to a VPN service.

How to clear the cache of an Xbox?

Clearing your Xbox’s cache is similar to a power cycle:

  1. Turn off your Xbox by pressing and holding the power button.
  2. Disconnect the power cord and wait for 30 seconds.
  3. Press and hold the power button on the console again before reconnecting the power.
  4. Restart your Xbox by pressing the power button.

Stream the content on the go by accessing ITVX on Xbox in New Zealand after clearing the cache and connecting to the VPN service.

Reinstall the ITVX app

Reinstalling the ITVX app will help you fix ITVX 002 error in New Zealand. You can find the easy steps for reinstalling the app on your preferred devices below:

How to reinstall ITVX app on your iPhone or iPad?

Reinstalling the ITVX app on an iOS device is a straightforward process. Follow these steps:

  1. Tap and hold the ITVX app icon until it begins to shake. Tap the X icon in the upper-right corner and select Delete to uninstall.
  2. Open the App Store app, tap your profile icon, then tap Purchased.
  3. Choose Not On This iPad or iPhone at the top to see apps you’ve uninstalled. You can also search for ITVX in the App Store.
  4. Tap the cloud icon next to the ITVX app to reinstall it.
  5. If prompted, enter your Apple ID and password to download and install the app.

How to reinstall ITVX app on Android?

To reinstall the ITVX app on an Android device, you can follow these instructions:

  1. Tap and hold the ITVX app icon. Drag the app to the top of the screen and press the Uninstall button. Release your finger once the app turns red to delete it.
  2. Open the Google Play Store app. Tap the profile icon on the top right. Go to Manage apps & device, then tap Manage.
  3. Look for the ITVX app. You may need to choose Install or Enable to get the app back on your device.

Reset your DNS settings

How to reset your Windows DNS settings?

Resetting the DNS settings on your Windows computer can help resolve internet connectivity issues. Here’s how to do it:

  1. Right-click the Start button and select Run. Type “ncpa.cpl” (without the quotation marks) and press Enter.
  2. Right-click the network adapter you wish to modify and choose Properties.
  3. Select Internet Protocol Version 4 (IPv4) and click Properties.
  4. To use Google’s DNS for faster browsing, enter the following:
  • Preferred DNS server: 8.8.8.8
  • Alternate DNS server: 8.8.4.4

Alternatively, choose Obtain DNS server address automatically to default to your modem/router’s settings.

How to reset your Mac DNS settings?

Changing the DNS settings on a Mac can also improve your internet experience. Here’s how:

  1. Navigate to Network settings.
  2. Click Advanced and then the DNS tab.
  3. To clear existing servers, remove any listed DNS servers. To use Google’s DNS, click the + sign and add: (DNS server: 8.8.8.8 and Alternate DNS server: 8.8.4.4)
  4. If preferring to use your modem/router’s DNS, add the IP address of your gateway. Click OK, then Apply to save your new DNS settings.

Sign out of the app

Logging out can help eliminate temporary files and data that may be contributing to the issue at hand. This step also helps if ITVX not working on Smart TV in New Zealand.


Why Do You Need a VPN to Watch ITVX in New Zealand?

ITVX offers a vast array of British television content that is geo-restricted due to licensing agreements and copyright laws. This is where a VPN becomes essential. If you try to watch ITVX content in New Zealand, you will get the following error message on your screen:

“Due to our broadcasting right, you can only watch ITVX in the UK”

itvx-not-available-in-usa

A VPN masks your actual IP address, making it appear as though you are browsing from within the UK. This geo-spoofing technique tricks ITVX into granting you access to its content, regardless of your location. Using a VPN also enhances your online privacy and security. It encrypts your internet connection, protecting your data from hackers.


What are the Best VPNs to Watch ITVX in New Zealand [Quick Overview]

I have narrowed down the top 3 VPNs that will never let you encounter ITVX 002 error in New Zealand:

1. ExpressVPN – The Best VPN to Fix ITVX 002 Error in New Zealand

Offers stable and fast speeds servers that guarantee ITVX streaming without the 002 error code. It has server locations in 105 countries, including 5 in the UK. All plans come with a 30-day money-back guarantee and 8 multi-logins.

➔ Get ExpressVPN for NZ$ 11.07/mo (US$ 6.67/mo) - Save up to 49% with exclusive 1-year plans + 3 months free.

2. Surfshark – Budget-friendly VPN to Fix ITVX 002 Error in New Zealand

Offers an affordable price which comes with a risk-free 30-day money-back guarantee. It has servers in 4 locations in the Uk and unlimited multi-logins, which let users with ITVX login and stream any content without getting a 002 error.

➔ Get Surfshark for NZ$ 4.13/mo (US$ 2.49/mo) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee.

3. NordVPN – Largest server network VPN to Fix ITVX 002 Error in New Zealand

Offers 6000 servers worldwide with servers in 4 cities in the UK that can let you unblock ITVX without facing the 002 error. All plans come with a 30-day money-back guarantee and 6 multi-logins.

➔ Get NordVPN for NZ$ 6.62/mo (US$ 3.99/mo) - Save up to 63% with exclusive 2-year plan + 3 months free.


How Much Does ITVX Cost in New Zealand?

in New Zealand, enthusiasts of ITVX have two primary methods to access its vast library:

  1. Free Streaming Service

This option is ad-supported, providing users access to a broad spectrum of content without requiring a subscription fee. It’s an excellent way for viewers to enjoy ITVX’s offerings without upfront costs.

  1. Premium Subscription

For those who prefer to watch without interruptions, the ITVX Premium subscription removes ads from the viewing experience.

ITVX Premium Pricing:

  • Monthly Subscription: Priced at £5.99
  • Annual Subscription: Available for £59.99

ITVX-Monthly-and-Anually-Pricing

Subscribers to ITV Hub+ enjoy the benefits of ad-free streaming, along with the option to download shows for offline viewing. You can get an ITVX free trial in New Zealand, allowing you to evaluate the platform before committing to a paid plan.

ITVX offers a diverse array of content to suit various preferences. If you decide to unsubscribe and want to cancel ITVX subscription in New Zealand, follow the straightforward process, offering you flexibility and control over your streaming decisions and financial commitments.


ITVX Compatible Devices in New Zealand

The following devices are compatible with ITVX streaming in New Zealand:

Streaming Devices

  • Firestick
  • Chromecast
  • Apple TV (3rd Generation and above)
  • Roku
  • Sky
  • LG Smart TV
  • Samsung Smart TV

Consoles

  • Xbox
  • Xbox Series X|S
  • PlayStation 4
  • PlayStation 5

Mobile Devices

  • Apple mobile and tablet devices (iOS 12 and above)
  • Android smartphones and tablets (OS 5 and above)

Computers

  • Web browsers by visiting the ITVX website

The following trending events can be enjoyed on ITVX after connecting to a premium VPN in New Zealand:

Six Nations 2024 G’wed Season 1 Love Island All Stars Final 2024
Love Island All Stars 2024 Six Nations 2024 on Roku England Six Nations Games 2024
Love Island All Stars 2nd Feb Leeds Rhinos v Salford Red Devils Rugby Lopez vs Ortiz Fight
Big Brother UK All Seasons Leigh Leopards v Huddersfield Giants Rugby Love Island 7th Feb
Super Bowl Halftime Show 2024 World Seniors Darts Championship 2024 Jimmy’s Taste Of Florida 2024
O’Shaquie Foster vs Abraham Nova Fight Bafta Nominated Films 2024 England Women’s Friendlies 2024
Raymond Blanc’s Royal Kitchen Gardens 2024 Trigger Point New Episodes Chiefs Super Bowl Parade 2024
Chelsea FA cup matches 2024 Nottingham Forest FA cup matches 2024

FAQs

If your ITVX isn’t working, there are several troubleshooting steps you can take to resolve the issue:

  • Clear your Cache
  • Clear your Cookies
  • Check your internet speed
  • Try a different browser

Due to certain technical specifications and the need for app optimization, ITVX may not be compatible with all devices. This is particularly true for devices operating on older Android versions (prior to 5.0 Lollipop) or those that are not as widely used.

To reset the ITVX app you can follow these steps:

For mobiles and tablets: Navigate to Settings > Apps or Applications > find ITVX > go to Storage and select Clear Data or Clear Cache.

For Smart TVs and streaming devices: Refer to your device’s user manual for detailed steps, or reinstalling the app will automatically clear its cache.

Yes, you can watch live TV on ITVX in New Zealand. However, to bypass the geo-restriction, you must be connected to a premium VPN like ExpressVPN.

Yes, ITVX is accessible with a VPN in New Zealand. Opt for a premium VPN service like ExpressVPN, which provides a UK IP address, enabling you to stream content seamlessly.

Watching ITVX’s privately funded on-demand programs doesn’t require a TV license. Nonetheless, foreign nationals and expatriates looking to stream live UK TV from abroad must have a valid TV license, as it’s a necessary condition for such access.

If ITVX detects the use of a VPN, it might restrict access. However, premium VPN services such as ExpressVPN utilize advanced techniques to avoid detection, ensuring continued access.

ITVX provides streaming services for free with ads. For viewers who prefer not to see ads, upgrading to a Premium subscription is advisable. To access ITVX content in New Zealand, it’s essential to use ExpressVPN to establish a connection.

If ITVX restricts access due to VPN detection while in New Zealand, switching to an alternative UK server can often restore functionality. Access issues to ITVX are typically not due to overarching VPN problems; rather, changing servers or opting for a more reliable VPN service like ExpressVPN can usually resolve the situation.

To troubleshoot the ITVX error code, adhere to the following instructions:

  • Utilize ExpressVPN to bypass any VPN detection mechanisms ITVX might employ.
  • Verify the stability and performance of your internet connection and router.
  • Perform a restart of both your device and router to see if it rectifies the problem.
  • Make sure your device’s firmware or software is fully updated.
  • Remove the ITVX app from your device and then install it again for a clean installation.
  • Investigate whether ITVX is undergoing any outages or technical difficulties at the moment.
  • If the issue persists, getting in touch with your Internet Service Provider (ISP) might be necessary.
  • For further help, contact ITVX’s customer support team.

Create an account in the same way as you would for ITVX in order to access it on your TV. ITVX is free to use after registration with a premium VPN like ExpressVPN.


Conclusion

Navigating the ITVX 002 error in New Zealand is straightforward with the right VPN. ExpressVPN offers a reliable and efficient way to access ITVX content from anywhere in the world. Connecting to the UK server of this VPN allows you to stream all your desired content without facing the annoying geo-restriction error message.

By following this guide, you can easily fix ITVX 002 error code and other different errors and enjoy uninterrupted streaming on ITVX, ensuring you never miss out on your favorite British TV shows and movies. Happy Watching!


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