Hotstar not working on Android TV in Canada? [Complete Guide]

  • Last updated January 16, 2024
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Are you wondering why is Hotstar not working on my Android TV in Canada? Well, there can be several reasons, including App update, network congestion, app crashes, and VPN conflicts, among other issues. This article will take you through the problems that cause Hotstar not working on Android TV in Canada, as well as the solutions that will enable you to continue streaming unlimited content with Hotstar.

Disney Plus is an OTT paid streaming platform owned by Novi Digital Entertainment of Disney Star and operated by Disney Entertainment. It offers native Indian movies, TV shows, and sports coverage for India and its global community. It also has 3rd party media content and serves Southeast Asia.

Users outside of India are unable to access Indian content on Hotstar without first changing their IP address using a VPN like ExpressVPN as the best VPN for Hotstar, which makes it possible to conceal your location while still gaining access to all of Hotstar’s online content. To learn how to access Hotstar in Canada, you can refer to the guide on how to watch Hotstar in the Canada.

The Indian streaming service Hotstar offers a vast library of content from India and throughout the world, including popular programs like Run Baby Run, Pop KaunThe Night Manager, and many more. Continue reading to learn the reasons why is Hotstar not working on Android TV in Canada?


Why is Disney Plus Hotstar not working on Android TV in Canada – All you need to know!

If you are continually experiencing Hotstar not working on Android TV in Canada, there could be a number of causes for the Hotstar app not working. You can learn more about the reasons below:

  1. Server Connectivity: This could be due to the server being overloaded with requests, or it could be due to a slow connection on your end.
  2. Hotstart App Crashing: It is common for customers who obtain their apps from sources other than official app stores like Google Play Store and later they experience crashes after installing them. You must delete such applications and install them again from the genuine store. However, an unsupported update is another possibility.
  3. App Update Issue: If the update is the cause of the issue, there is little you can do about it other than wait till they release an updated version of the software that includes bug fixes.
  4. Buffering: Slow internet speed is a reason for prolonged buffering while streaming some content on the Hotstar app.
  5. Account Login Issue: Please double-check your username; the password that you entered is accurate. If you are unsure, you may reset your password by clicking the link that says “forget password.”
  6. Miscellaneous issues: You should carry out the general troubleshooting steps described in this article. Moreover, please note the VPN error message and remember that you may reach out to hello@hotstar.com for additional assistance.
    1. Server Connectivity: This could be due to the server being overloaded with requests, or it could be due to a slow connection on your end.
    2. Hotstart App Crashing: It is common for customers who obtain their apps from sources other than official app stores like Google Play Store and later they experience crashes after installing them. You must delete such applications and install them again from the genuine store. However, an unsupported update is another possibility.
    3. App Update Issue: If the update is the cause of the issue, there is little you can do about it other than wait till they release an updated version of the software that includes bug fixes.
    4. Buffering: Slow internet speed is a reason for prolonged buffering while streaming some content on the Hotstar app.
    5. Account Login Issue: Please double-check your username; the password that you entered is accurate. If you are unsure, you may reset your password by clicking the link that says “forget password.”
    6. Miscellaneous issues: You should carry out the general troubleshooting steps described in this article. Moreover, please note the VPN error message and remember that you may reach out to hello@hotstar.com for additional assistance.

The reasons listed above may prevent you from streaming Hotstar on your Android TV in Canada. Don’t worry; there are probable solutions to these problems, which you may find in the section below:


How to fix Disney Plus Hotstar not working on Android TV in Canada? [Tips and Tricks]

Do not get disappointed if you discover that Hotstar not working on Android TV in Canada. The following is a list of methods you may carry out with the utmost caution and then check again after completing each step to see whether Hotstar is available again for streaming.

Method 1 – Update the app / OS version on the Android TV

You can update the installed app or the OS version on the Android TV.

Follow the steps to update the Hotstar App:

  1. Press the “Home” button
  2. Navigate to Apps Library > My Apps.
  3. Select Update, and then click update all.
  4. That’s it. Apps will continue to update one by one.

  1. Press the “Home” button
  2. Navigate to Apps Library > My Apps.
  3. Select Update, and then click update all.
  4. That’s it. Apps will continue to update one by one.

Follow the steps to update the OS version on the Android TV:

  1. Go to “Home” using the remote control.
  2. Click Network > Software Update.
  3. If there is any update available, click to download and install it.
  4. Your TV is likely to restart automatically once the update is complete.

  1. Go to “Home” using the remote control.
  2. Click Network > Software Update.
  3. If there is any update available, click to download and install it.
  4. Your TV is likely to restart automatically once the update is complete.

Note: You also have the option to manually upgrade the firmware on your Smart TV and activate the Automatic Firmware Update feature.

Method 2 – Check your network connection

Since Hotstar is an OTT streaming platform, it needs a constantly active and steady internet connection. In addition, make sure that your internet connection is working properly; to do so, you may use either Fast.com, Speedtest by Ookla, or Google to search for “Speed Test.”

Additionally, Disney+ Hotstar fails to operate most of the time because the Hotstar app is banned on the WiFi; to resolve this issue, you may use the troubleshooting steps that are listed further down in this article.

Method 3 – Restart your Network

You must restart the internet device in your house, such as the Internet Wi-Fi modem.

Follow the steps to restart your home internet device:

  1. Pull the power and Ethernet plugs from the modem and then plug them back in to force a reboot.
  2. For the modem to completely go down, give it two to three minutes.
  3. Power up the modem again, then reconnect the Ethernet wire.
  4. Hold off on checking internet connectivity until the Internet indicator light becomes green from red.

  1. Pull the power and Ethernet plugs from the modem and then plug them back in to force a reboot.
  2. For the modem to completely go down, give it two to three minutes.
  3. Power up the modem again, then reconnect the Ethernet wire.
  4. Hold off on checking internet connectivity until the Internet indicator light becomes green from red.

If restarting your network connection does not resolve the Hotstar not working on Android TV problem in Canada, go to the following method:

Method 4 – Clear the cache

clear-your-cookies

Clear your cookies and cache.

Follow the steps to clear the app cache on your Android TV:

  1. Press the “Home button” on your Android smart TV remote.
  2. Navigate to “Settings”.
  3. Click Support > Device Care > Start Device Care > Manage Storage.
  4. Click Choose the App > View Details.
  5. Click on “Clear Data and Clear Cache”.
  6. That’s all. The cache memory saved by the Hotstar app on your Android TV is now clear.

  1. Press the “Home button” on your Android smart TV remote.
  2. Navigate to “Settings”.
  3. Click Support > Device Care > Start Device Care > Manage Storage.
  4. Click Choose the App > View Details.
  5. Click on “Clear Data and Clear Cache”.
  6. That’s all. The cache memory saved by the Hotstar app on your Android TV is now clear.

If Hotstar not working on Android TV after clearing the app cache, you check for Hotstar server status.

Method 5 – Check Server Status

It is conceivable that the Disney+ Hotstar server is down as a result of an outage or another issue.

You may check for the most up-to-date information at the official Twitter account for Hotstar, which is @hotstar helps.

Method 6 – Disable VPN on Smart TV

Generally, Smart TVs do not allow installations, but if your set-top box runs Android TV OS, you may access the Google Play Store and download the VPN software there.

Meanwhile, if you are using a Fire Stick or Fire TV and have already installed a VPN using a sideload from a third-party source, you may continue to turn it off:

  1. Go to the “Installed Apps Section” on your Smart TV using the remote.
  2. Click the VPN app and look for the “switching off” option.
  3. Click on Turn off VPN. That’s all for it.

  1. Go to the “Installed Apps Section” on your Smart TV using the remote.
  2. Click the VPN app and look for the “switching off” option.
  3. Click on Turn off VPN. That’s all for it.

After following the steps to disable VPN, check whether Disney Hotstar working on android TV or not.

Method 7 – Re-install or Re-Login to Disney+ Hotstar

The error may have been caused by a corrupted file or an unanticipated glitch; in any case, reinstalling the Hotstar app might allow you to fix the Hotstar, not working issues.

Follow the steps to re-install Disney+ Hotstar app on your Android TV:

  1. Press the “Home” button on the Smart TV remote.
  2. Go to Apps > Settings > Choose the app to delete.
  3. Search for the Hotstar app in the search bar
  4. Reinstall the Hotstar app.
  5. When the installation is complete, the app will display in the installed app area.

  1. Press the “Home” button on the Smart TV remote.
  2. Go to Apps > Settings > Choose the app to delete.
  3. Search for the Hotstar app in the search bar
  4. Reinstall the Hotstar app.
  5. When the installation is complete, the app will display in the installed app area.

Or

If you are still facing the issue of the Hotstar app not working on Android TV, You can follow the steps to re-login to Disney Plus Hotstar:

  1. Using the Hotstar app; go to “Menu
  2. Navigate to My Account and click Logout.
  3. In order to acquire your verification code, please visit www.hotstar.com/activate on your desktop or mobile device.
  4. After you’ve entered the code, click Start Watching to confirm the Hotstar not working problem and keep playing Disney+ on Hotstar.

  1. Using the Hotstar app; go to “Menu
  2. Navigate to My Account and click Logout.
  3. In order to acquire your verification code, please visit www.hotstar.com/activate on your desktop or mobile device.
  4. After you’ve entered the code, click Start Watching to confirm the Hotstar not working problem and keep playing Disney+ on Hotstar.

Method 8 – Check your HDMI Cable

Is Hotstar not working on android Smart TV? If you connect everything using an HDMI connection, you must ensure that both the port and the source have been set to the same input cycle.

For example, if your input is through HDMI1, ensure the remote control cycle is via the HDMI1 port.

  1. Check the HDMI connection and verify that the attached device is turned on.
  2. Unplugging the HDMI Cable from the port and plugging it back in will reset the connection.
  3. Attempt an Alternate HDMI Cable
  4. Inspect the video output once again after reconnecting the device.

  1. Check the HDMI connection and verify that the attached device is turned on.
  2. Unplugging the HDMI Cable from the port and plugging it back in will reset the connection.
  3. Attempt an Alternate HDMI Cable
  4. Inspect the video output once again after reconnecting the device.


FAQs

If you want to watch Hotstar on a larger screen, you may download and use the Hotstar app with your Android TV in Canada.

These are the steps you need to do to log in:

  • To begin, you must have already registered an account, either via the website or the mobile app you are using.
  • Get the Hotstar app for your Android TV by downloading it.

Hotstar is not supporting because of security measures implemented to protect content copyrights and prevent misuse. The latest Hotstar App may not work on older devices, devices that do not support Widevine DRM, or devices where media licenses required for Widevine are corrupted for any reason, including the device being rooted, and so on.

The Disney+ Hotstar app may be downloaded on any Android TV that is powered by Android OS 4.4 or a later version.


Wrap Up!

Wondering why Hotstar is not working on my TV. This article explains all of the potential causes for Hotstar not working on Android TV in Canada and provides application-specific Hotstar VPN fixes to the problems most often encountered while streaming content from Disney + Hotstar.

You can watch Indian Hotstar outside of India using a premium VPN for Hotstar, such as ExpressVPN, and devices like Hotstar on Kodi and others. Hotstar gives you access to movies, series, and sports events.

The most popular premiering shows and movies on Disney+ Hotstar are The Mandalorian, Baymax, The Book of Boba Fett, Marvel’s Agent Carter, and more on the go.


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