For those looking to cancel Sky Go subscription, you have various options, such as online cancellation through the Sky TV portal, direct phone calls, email communication, or via a live chat service.
Sky Go is a valuable service for Sky TV users, offering exclusive content and features. Plus, with Sky Go Extra’s offline viewing and game console connectivity, users enjoy enhanced features. However, there are times when cancellation becomes necessary due to changing needs or circumstances.
And if you are using it from abroad, a VPN is invaluable not only for streaming Sky Go outside UK but also for subscription management. Top VPN services like ExpressVPN enable you to navigate geo-restrictions, allowing you to control your Sky subscription from any location.
This guide is designed to help you navigate how to cancel Sky Go subscription outside UK smoothly and efficiently. Let’s delve into the details.
How to Cancel Sky Go Subscription Outside UK [4 Easy Methods]
Canceling Sky Go can be approached differently depending on whether you’re within your contract period or if it has already ended. During the contract period, you can cancel Sky Go subscription outside UK in 4 different ways. They are as follows:
- Online Cancellation via the website
- Email-Based Cancellation
- Telephone Cancellation
- Utilizing the Live Chat Feature
How to Cancel Sky Go outside UK online through the website
To cancel Sky Go subscription outside the UK via the website, follow these streamlined steps:
- Launch ExpressVPN and connect to a server in UK.
- Log into your Sky account via the Sky website.
- Navigate to the ‘My Account‘ section.
- Locate the ‘Manage / Deactivate‘ option.
- Select the specific Sky Go subscription you wish to cancel.
- State your reason for cancellation when prompted and confirm your selection.
- Upon completion, a confirmation email will be sent to the email address associated with your account.
Note: Sky requires a minimum notice period for cancellations, typically 31 days. Start the cancellation process before your next billing cycle to avoid additional charges.
How do I Cancel My Sky Subscription via Email Outside UK?
To cancel your subscription via email from outside the UK, follow these steps:
- Compose an email to Sky’s customer support at mysky@sky.uk.
- Provide essential account information, including your full name, account number, home address, postcode, and contact number.
- State your intention to cancel Sky Go subscription.
- Request a confirmation of your cancellation and the expected date of termination.
- Send the email and await Sky’s response, which should arrive within 5 business days.
- Follow up with a phone call if you do not receive a timely response.
Can You Cancel Sky Go Over the Phone Outside UK?
Yes, canceling Sky Go over the phone is possible. Here are the steps to follow:
- Call Sky’s customer service line at +44 0344 241 1653.
- Provide the phone number associated with your Sky account when prompted.
- Request a cancellation code, which will be sent to you via email.
- Speak with a customer service representative to process your cancellation.
- Note down any confirmation numbers or details provided for your records.
Can you Use Live Chat Portal for Cancelling Sky Go Outside UK?
Another option to cancel Sky Go subscription is via the live chat portal:
- Access the live chat feature through Sky’s website.
- Connect with a customer service representative.
- Clearly state your intention to cancel your Sky Go subscription.
- Request and note down any confirmation information about the cancellation.
- Inquire about the final service date and any potential charges due to the cancellation.
Note: Sky Live chat support is available 7 days a week from 8:30 AM to 8 PM GMT.
How Can I Cancel Sky Subscription Before Contract Ends?
To proceed with an early cancellation, contact Sky customer service and follow the prompts. While you can cancel Sky TV online before your agreement ends, you will incur an early termination fee.
Sky services bind you to a minimum contract period of 12 to 18 months. Cancelling before the end of this period usually incurs early termination fees.
This fee depends on the Sky package and is calculated based on the remaining months of your contract and the cost of the services you’ve used. Thus, before confirming the cancellation, ensure you understand the full extent of any early termination fees.
Example of Charges Calculation
| Service Type | Months Remaining | Fee Per Month | Total Fee |
| Broadband | 6 | £20 | £120 |
| Sky Sports | 6 | £10 | £60 |
| Sky Cinema | 6 | £5 | £30 |
| Total | £210 |
Note: The above table is an illustrative example, and the actual fees may vary.
What to Do Before Cancelling Your Sky Go Subscription?
Before canceling your Sky Go subscription, review all aspects of your existing contract and understand the implications of such a decision.
- Review Your Contract and Use Remaining Benefits: Examine your current Sky Go contract for any penalties associated with early termination.
- Understand Termination Policies and Fees: If you decide to cancel before your contract term ends, you may be subject to an early termination fee. Contact Sky customer service for details.
- Back-Up Downloads and Recordings: Ensure you back up your downloads from Sky Go Extra if needed.
- Communicate Effectively with Customer Service: Be prepared with your account details and the reason for cancellation.
- Delete Your Account and Personal Data from Sky: When deciding to cancel Sky Go, remove your account and personal data from Sky’s database.
How to Delete Account and Personal Data from Sky
Follow these steps to delete your account and personal data:
- Visit the Sky support website and access the contact form.
- Select “Account Information / Privacy & Data” as the inquiry subject.
- Provide the email address associated with your Sky account and your customer number.
- Submit the request, and Sky will process your account and personal data deletion.
Please note that this operation is irreversible.
What are the Alternatives to Sky Go Outside UK?
Once you cancel Sky Go, you might be looking for alternative streaming options. Here are some alternatives to Sky Go that might interest you. These services offer different types of content, from live broadcasts to on-demand movies and series.
Evaluate each one based on your viewing preferences, budget, and the types of devices you own:
| Streaming Service | Cost per month | Features |
| Netflix | £4.99 with ads, £7.99 or £10.99 ad-free | Diverse library with exclusive originals |
| Amazon Prime Video | £8.99 | Includes Amazon Originals, movies, and TV shows |
| Hulu | $7.99 (£6.30) | Offers a variety of current and classic shows, movies, and Hulu Originals |
| HBO Max | $9.99 to $19.99 (£7.88 to £15.76) | Known for high-quality originals, movies, and series |
| Disney+ | £4.99 with ads, or £7.99 ad-free | Home to Disney, Pixar, Marvel, Star Wars, and National Geographic |
| Peacock TV | $5.99 (£4.72) +tax | NBCUniversal’s streaming service with a mix of originals and classic shows |
| Apple TV+ | £8.99 | Features Apple Originals from the world’s most creative storytellers |
More VPNRanks Guides for Sky Go
- Best VPN for Sky Go outside UK: Access Sky Go outside UK seamlessly with reliable VPN.
- How to Get Sky Go Free Trial outside UK: Explore easy ways to access Sky Go’s free trial outside the UK.
- How Much is Sky Go Price outside UK: Discover the pricing of Sky Go for viewers accessing it outside the UK.
FAQs
How do I cancel Sky without calling?
If you want to cancel Sky Go without calling, you can use the online cancellation process through your account on the Sky website or communicate via their live chat feature or email support for assistance.
What’s the difference between Sky Go and Sky Go Extra?
Sky Go allows streaming Sky TV on two devices, while Sky Go Extra offers streaming on four devices and includes offline viewing by downloading content.
How do I cancel my Sky TV subscription?
To cancel your Sky Go subscription, you can either call Sky’s customer service directly, use the live chat feature on the Sky website, send an email, or cancel through your online account on the Sky TV portal. Choose any of these Sky TV cancellation methods most convenient for you.
How do I cancel Sky Go Extra?
To cancel Sky Go Extra, log in to your Sky account online, navigate to the ‘Manage my package’ section, and follow the prompts to remove Sky Go Extra from your subscription.
How do I cancel my part of Sky Go subscription?
To cancel part of your Sky subscription, contact Sky directly via phone or live chat or use the ‘Manage my package’ option in your online account.
Conclusion
While Sky Go offers a wealth of content, sometimes cancellation is necessary due to changing circumstances or preferences. As you read, the process to cancel Sky Go subscription is very easy and done through various methods like online account management, email, or live chat.
For those accessing Sky Go abroad, remember that a VPN is essential for bypassing geographical restrictions. Whether you’re modifying your subscription moving on or managing your Sky Go account, a premium VPN like ExpressVPN ensures you control your viewing choices wherever you are.