VPNCity is a small service based in Hong Kong which has not earned much recognition yet. VPNCity provides a secure ground for users with military-grade encryption and identity protection. It also offers a reasonable-sized server network in 33 countries. Its services are available in different languages, like English, Portuguese, Spanish, Polish, and Chinese. On the other side, VPNCity falls short in some departments, such as speed consistency and unblocking capacity.
In this post, we have compiled the VPNCity review in New Zealand to help you get interesting insights about the VPN. We have covered everything from privacy, performance, pricing, and speed to the features it offers in New Zealand.
If you want to explore a reliable VPN in New Zealand, you can refer to our other VPN reviews to exactly find what you’re looking for!
Ranked #25 out of 56 VPNs
Key Findings for VPNCity Review in New Zealand
In this VPNCity review in New Zealand, we have evaluated the different service aspects. We recorded the following findings:
- Pricing: Costs NZ$2.68 monthly for a 2-year plan with a 30-day money-back guarantee.
- Servers and Locations: It has around 3162 servers in 33 countries and 42 cities worldwide.
- Security and Features: Military-grade AES-256-bit encryption, a kill switch, and a no-logs policy.
- Speed and Performance: It has average-speed servers with inconsistent deliveries.
- Streaming: This VPN provides specialized servers to unblock different streaming services, like Netflix, HBO Go, Hulu, and BBC iPlayer.
- Torrenting: Unlimited P2P connections, coupled with OpenVPN protocol.
- Easy to Use: Apps are easy to install and simple to use. The entire process is straightforward.
- Compatibility: Compatible with Windows, Android, MacOS, iOS, Chrome, and Firefox.
- Bypass Censorship: It seems to be strong in bypassing censorship.
- Customer Support: 24/7 live chat, email service, latest articles, how-to guides, and FAQs.
Pros
- Unblocks multiple streaming sites; Netflix, Amazon Prime, and BBC iPlayer
- Easy-to-use apps
- Value for money on long-term plans
- Allows 12 simultaneous connections
Cons
- Windows client has some issues
- Mobile apps need improvement
- The service hasn’t been audited
- Speeds are inconsistent
Pricing — How much does VPNCity cost in New Zealand?
VPNCity brings 3 different plans for New Zealand users. The VPNCity 1-month plan costs NZ$15.77 and allows using up to 6 devices. Its 1-year plan can be subscribed to for NZ$6.59 monthly and lets you connect 9 devices. Lastly, the 2-year plan costs around NZ$2.68 monthly and covers 12 device connections.
| Plan | Price | Device connections | Discount |
| 1-month | NZ$15.77 | 6 | – |
| 1-year | NZ$6.59 | 9 | 58% |
| 2-years | NZ$2.68 | 12 | 83% |
Have a look at VPNCity’s pricing plans:
VPNCity offers three pricing plans to its customers.
Like most VPNs, the longer the subscription plan, the lesser its cost gets. You can avail of 70% off on the ongoing plans. It has a 30-day money-back guarantee and a 7-day free trial for Android phones. You can subscribe to any plan and pay via PayPal and credit cards. You can try the VPNCity 1-month plan to test how it goes.
Overall, we have found its pricing to be nominal compared with the services it offers. It charges lesser than most premium VPNs and provides reasonable services in New Zealand. Its 2-year plan can be given a try for only NZ$2.68 each month, which is one of the cheapest rates in the industry currently.
It may not stand at a competitive edge with the top few VPNs in New Zealand, but it still offers quality services and essential features. You may check our list of the best cheap VPNs NZ that are reliable and don’t cost a fortune.
Server Network — How many servers does VPNCity have in New Zealand?
VPNCity has a small-sized network with 3,167 servers spread in 33 countries and 44 cities worldwide. It covers regions in Europe, America, the Middle East/Africa, and Asia. The maximum distribution is settled in Europe with 24 servers, then the American region with 12 servers, and 3 servers each in the other two regions.
Here’s an overall look at VPNCity servers:
| Server Locations | No. of Servers |
| Europe | 24 |
| Americas | 12 |
| Middle East, Oceania, Africa | 3 |
| Asia | 3 |
Here are a few servers from the list of servers provided by VPNCity:
VPNCity servers are available in 33 countries around the world
Although it has over 3000 servers to prevent overcrowding, it spans only 33 countries, which is limited coverage. We can only select from the minimum options of countries, raising issues while streaming or any other service unavailable in the region.
However, its server connectivity service is appreciable. The interface is neatly divided for searching servers by streaming options, location, and a customizable favorites tab. Moreover, it takes no time to select a server or switch between them when needed.
Security and Features — Is VPNCity secure in New Zealand?
Well, yes! The top concern of users we get comes in the form: is VPNCity safe to use in New Zealand?
VPNCity covers all your security essentials in New Zealand. It provides military-grade AES-256-bit encryption, considered the best for data confidentiality.
On top of this, it uses RSA-4096 handshake encryption to mask user data even before it goes online. It determines the connection safety for your device by reviewing both parties. The connection gets established if both seem safe.
Besides automatic protection, you get options to use OpenVPN safe tunneling or SoftEther with a virtual network adapter for VPN connection flexibility.
Another significant feature we found was the kill switch that protects user information and activities when the VPN connection stops working suddenly. It prevents user data from leaking online by terminating the regular internet connection. VPNCity only offers it for Windows devices in New Zealand.
Privacy — No Logging Policy
VPNCity has a strict no-logs policy and collects zero user logs. It has headquarters in the British Virgin Islands. To review the privacy concerns in depth, we went through its privacy policy available on the website.
VPNCity claims to be a logless VPN.
From our VPNCity review in New Zealand, we found their privacy policy to be informative. All points have been clearly stated and explained in the document. The terms are simple to follow and understandable for beginners.
According to VPNCity in New Zealand, it doesn’t store:
- Bandwidth consumed
- IP addresses
- Connection time stamps
- Traffic logs
- Session details
VPNCity claims to store limited personal data for the duration the services are used. It deletes the record after 1-year if the user stops using the service.
Like most logless VPNs in New Zealand, it requires your email address and payment details when you try to create your account. This information is necessary to purchase services and contact the assistance team whenever you want.
VPNCity warns users below 18 years of age to join the VPN or share their personal data. It further claims to ban any new or existing users under 18 years.
Therefore, your data is completely safe with the privacy-friendly VPNCity in New Zealand.
Speed and Performance — Is VPNCity fast in New Zealand?
VPN speed is an important factor to consider when selecting any virtual service provider in New Zealand. Small delays are normal when using a VPN due to the VPN server distance and encryption process completion. However, a prominent disruption in service delivery is not tolerable by users.
We recommend you connect to a local server located near your location to experience excellent speeds when surfing local websites.
However, to bypass censorship or geo-restrictions, you must connect to a server located in the country where that required content is already accessible and available. For instance, you must connect to a US-based server if you want to access ESPN US from the UK.
To test VPNCity’s speed with a baseline connection (7.45 Mbps for download and 0.79 Mbps for upload):
This was our base connection without connecting to any VPN server.
It was first connected to a server in US for VPNCity review in New Zealand. The download speed dropped to 6.64 (minor difference), and the upload speed improved to 0.88 Mbps.
We received these speeds on our US server of VPNCity.
In another set of tests, a baseline connection with 73.51 Mbps download, and 17.29 Mbps upload speed was used. The fastest server was found in London, England, which gave an impressively faster upload speed increase of 46.6% with a 16.9% drop in download speeds.
We received these speeds on VPNCity’s UK servers.
Overall, VPNCity servers provide average and inconsistent speeds. You should expect an added delay in speed if you connect to a server far off your physical location. If speed is what you’re looking for in a VPN in New Zealand, check our shortlisted fastest VPNs in New Zealand in the industry.
Streaming — Does VPNCity Work with Netflix in New Zealand?
Yes, VPNCity started off with a bang, and it’s already working with Netflix in New Zealand. VPNCity has a special section in the desktop application that searches and provides a list of servers optimized for streaming in New Zealand. VPNCity claims to provide servers effective for unblocking popular streaming services, including Netflix, BBC iPlayer, HBO Max, etc.
However, it was a great disappointment when only 3 regular streaming services got unblocked with VPNCity while testing in New Zealand. This contradicts the range of entertainment systems unblocking advertised by VPNCity.
Unblock: Netflix, Amazon Prime, and BBC iPlayer
While testing, VPNCity smoothly unblocked Amazon Prime and Netflix via special servers optimized for streaming in New Zealand. The Netflix experience was amazing, with HD-quality streaming and no buffering or loss of connection. Both regular and streaming-optimized servers in the US performed well.
As for Amazon prime, the server connection wait time was more than Netflix. After logging in successfully, the streaming quality was good, the connection remained stable, and no issues were experienced at all. BBC iPlayer worked just fine when tested in the UK. However, unblocking Hulu, HBO Now, or Disney+ turned out a complete failure. Even after reconnecting the server several times, Hulu and HBO Now didn’t work.
We received the following geo-restriction error for Hulu in New Zealand:
If you try to access Hulu in New Zealand, you’ll receive this geo-restriction error.
That’s why, you’ll be better off using the best VPN for streaming in New Zealand, so you can bypass geo-restrictions on most streaming sites with ease.
Torrenting – How good is VPNCity for torrenting in New Zealand?
Yes, VPNCity provides unlimited P2P connections and secure torrenting services in New Zealand. Moreover, it uses OpenVPN to ensure the safe and quick exchange of files.
Kill switches are important as they turn off your connection immediately after the VPN service stops working in New Zealand. However, the unavailability of the kill switch except for Windows, iOS, and Android users by VPNCity is a threat to user privacy. If the VPN connection drops suddenly, your identity will be exposed while torrenting in New Zealand.
The absence of a kill switch option in many popular systems is a big turndown for us. We don’t find it safe enough for torrenting without a kill switch.
For a safer edge, we recommend you check the local policies and restrictions related to torrenting in New Zealand and file sharing before you start. Better, if you head to our best VPNs for torrenting in new Zealand list to find yourself a torrent-friendly service.
Installation of Apps and Ease of Use in New Zealand
VPNCity brings apps for Windows, Android, MacOS, iOS, Android TV, and Fire TV stick. These apps are super easy to download and use. All setups are available on its official website.
We investigated the installation procedure for our VPNCity review in New Zealand. We found the process to be almost similar for the major systems.
VPNCity app in New Zealand for Windows, Android, iOS, and MacOS
To install the app on Windows, Android, iOS, and MacOS devices:
- Register: you first need to register on VPNCity.
- Download: You can then select the relevant app from the website and download it.
- Install: If you get stuck at any stage, you can check the how-to guides available on the website.
VPNCITY app in New Zealand for Chrome and Firefox Extension
- Install: Select the VPNCity’s Chrome or Firefox extension and install it
- Register: Fill in the required information to register for Chrome or Firefox extension
- Connect: If you need assistance, check out how-to guides and start browsing!
VPNCity app for Android TV in New Zealand
- Download: Open Play Store on Android TV and find VPNCity in the search panel. Download the app.
- Sign in: If you don’t have an account already, create your account on VPNCity. Else, sign in to your existing account.
- Connect: Press the Connect button to enjoy automatic selection or manually choose a server in the app
VPNCity app for Amazon Fire TV in New Zealand
Before heading towards installation, ensure you have Fire OS 4.6. version on your Fire Stick or Fire TV. After confirmation, follow the given steps:
- Sign up: If you don’t have an account on VPNCity, create one. Otherwise, log into the existing account.
- Download: In the Fire TV, launch the search bar. Type “VPNCity” and search for it. Pick the VPNCity app and proceed to download it.
- Connect: Enter your credentials (username and password) to sign in to your VPNCity account. Search for a safe server location and connect to it. Enjoy streaming your favorite content!
Starting the application installation requires purchasing a plan first. After you log in to the account and pay your subscription plan, you can proceed to the installation process.
iPhone users can simply download the application from the App Store. They can use their credentials to log into the account.
After starting the free VPNCity trial in New Zealand, the testing was followed by logging into the account on the website. The device type was selected, and the associated setup was chosen from the website. The application took absolutely no time to install on the device.
Device Compatibility — Which devices work with VPNCity in New Zealand?
VPNCity offers compatibility in New Zealand for the following:
- Windows
- Android
- Mac
- iOS
- Chrome
- Firefox
VPNCity can be used on iOS tablets, iPhones, Windows PC, and Android TV and phones. You can connect up to 6, 9, or 12 devices at once with three different packages, accordingly.
VPNCity Bypass Censorship
VPNCity claims to unblock content from anywhere around the globe. To bypass censorship, it has some useful protocols.
Does VPNCity Work in China?
Yes, VPNCity can work in China using Shadowsocks proxy. It is an open-source proxy encrypted to bypass internet restrictions in China. Even VPNCity’s official site assures the use of this proxy for guaranteed access to China.
Users get randomized IP addresses and outbound ports with Shadowsocks for advanced traceability and enhanced anonymity. VPNCity supports outline (app to run Shadowsocks), Shadowsocks-Qt5, ShadowsocksX-NG, and Shadowsocks-win.
Users can easily create their Shadowsocks account via the VPNCity portal after purchasing a subscription package. It allows you to access and stay in touch with your local content when traveling abroad.
VPNCity suggests that users conduct their own research and practice caution while accessing restricted regions like China. Also, it warns users against committing illegal activities with the VPN.
VPNCity Customer Support
VPNCity provides a 24/7 live chat and email service to assist customers. You can simply email support@vpncity.com to request guidance on complicated issues that are not super urgent.
VPNCity also has detailed FAQs and the latest articles in the blogs section. We found its FAQs section to be quite extensive as compared to other premium VPNs in New Zealand, which is appreciable. It has covered different user queries to help customers interested in fixing the issues themselves.
We were able to get help through VPNCity how-to guides.
On contacting customer support via live chat, the agent responded at an average speed with informative guidelines. Even when the agents were approached via email, a reply was received within a few hours. Overall, the customer support experience was satisfactory.
Alternatives to VPNCity in New Zealand
Besides VPNCity in New Zealand, you can give any of these VPNs a try:
- ExpressVPN review NZ – The best VPN for users
- NordVPN review NZ – The wide VPN service for users
- Surfshark review in New Zealand – An affordable VPN for users
- CyberGhost VPN review in New Zealand – Secure VPN for users
- PrivateVPN review in New Zealand – Good VPN for streaming
- SwissVPN Review in New Zealand – Very basic service provider
- WorldVPN Review in New Zealand – The VPN has a small server network
- iProVPN Review in New Zealand – It provides good speeds to handle heavy browsing
- Snap VPN Review in New Zealand – The VPN offers free services
- SiteLock VPN Review in New Zealand – This VPN offers high-speed connections
FAQs – VPNCity Review in New Zealand
Is VPNCity good in New Zealand?
Yes, VPNCity is good in New Zealand, with military-grade encryption, no-logs privacy protection for users, and strong unblocking strength in restricted regions. The price range for a 2-year plan connecting 12 devices simultaneously is impressive.
However, the server speed was inconsistent and experienced some limitations while unblocking the streaming channels in New Zealand.
Overall, the service is good, to the nominal the competitors.
Can I use VPNCity for free in New Zealand?
Yes, you can try VPNCity’s 7-day free trial in New Zealand that comes with the system. You can connect up to 12 devices with this free version. You can also explore its features by purchasing either a monthly or annual subscription and claiming a refund within 30 days if you don’t like the services.
How to Cancel VPNCity in New Zealand and Get Your Money Back?
VPNCity has not specified the subscription cancellation process in New Zealand to get your money back. However, reviewing their money-back policy, you can:
- Contact the VPNCity support team by starting a live chat or sending an email at support@vpncity.com
- State your reason for discontinuing the services
- In case of having purchased a subscription directly from VPNCity in New Zealand, attach the refund offer to prove your eligibility
Although VPNCity doesn’t provide guidance on canceling the subscription and claiming a refund, the procedure above can work best in this scenario.
Is VPNCity really safe in New Zealand?
Yes, VPNCity is really a safe service provider in New Zealand. It follows the standard AES-256-bit and RSA 4096 handshake encryption for data masking and uses IKEv2/IPSec and OpenVPN protocol, and prevents DNS leaks on the network. Moreover, it has additional security options to shield your connection.
Do we Recommend VPNCity in New Zealand?
VPNCity is a secure, privacy-friendly, and super-affordable option in New Zealand. However, its small-sized network, slow server performance, and restricted streaming and torrenting capabilities pollute its position in the industry.
Although VPN security and privacy are important, inconsistent speeds translate to buffering and delayed delivery, which is not welcomed by users. Similarly, shady unlocking capacity and risk of identity exposure are not what many clients can compromise on.
Our VPNCity review in New Zealand proves that VPNCity needs to improve its server network and performance, add advanced features, and revamp its streaming servers functionality to make an impression in the market. We recommend you choose any all-rounder VPN from the list given in this post to secure your online activities and network.