VPNCity is a small service based in Hong Kong which has not earned much recognition yet. VPNCity provides a secure ground for users in UAE with military-grade encryption and identity protection. It also offers a reasonable-sized server network in 33 countries. Its services are available in different languages, like English, Portuguese, Spanish, Polish, and Chinese. On the other side, VPNCity falls short in some departments, such as speed consistency and unblocking capacity in UAE.
In this post, we have compiled the VPNCity review in UAE to help you get interesting insights about the VPN. We have covered everything from privacy, performance, pricing, and speed to the features it offers.
If you want to explore a reliable VPN in UAE, you can refer to our other VPN reviews to exactly find what you’re looking for!
Ranked #25 out of 56 VPNs
Key Findings for VPNCity Review In UAE
In this VPNCity review in UAE, we have evaluated the different service aspects. We recorded the following findings:
- Pricing: Costs US$1.69 monthly for a 2-year plan with a 30-day money-back guarantee in UAE.
- Servers and Locations: It has around 3162 servers in 33 countries and 42 cities worldwide.
- Security and Features: Offers Military-grade AES-256-bit encryption, a kill switch, and a no-logs policy in UAE.
- Speed and Performance: It has average-speed servers with inconsistent deliveries in UAE.
- Streaming: This VPN provides specialized servers to unblock different streaming services, like Netflix, HBO Go, Hulu, and BBC iPlayer in UAE.
- Torrenting: Offers Unlimited P2P connections in UAE, coupled with OpenVPN protocol.
- Easy to Use: Apps are easy to install and simple to use. The entire process is straightforward.
- Compatibility: Compatible with Windows, Android, MacOS, iOS, Chrome, and Firefox in UAE.
- Bypass Censorship: It seems to be strong in bypassing censorship.
- Customer Support: 24/7 live chat, email service, latest articles, how-to guides, and FAQs.
Pros
- Unblocks multiple streaming sites; Netflix, Amazon Prime, and BBC iPlayer in UAE
- Easy-to-use apps
- Value for money on long-term plans
- Allows 12 simultaneous connections
Cons
- Windows client has some issues
- Mobile apps need improvement
- The service hasn’t been audited
- Speeds are inconsistent
Pricing — How much does VPNCity cost In UAE?
VPNCity brings 3 different plans for users in UAE. The VPNCity 1-month plan costs $9.95 and allows using up to 6 devices. Its 1-year plan can be subscribed to for $4.16 monthly and lets you connect 9 devices. Lastly, the 2-year plan costs around $1.69 monthly and covers 12 device connections.
Have a look at VPNCity’s pricing plans in UAE:
VPNCity offers three pricing plans in UAE to its customers.
Overall, we have found its pricing to be nominal compared with the services it offers. It charges lesser than most premium VPNs in UAE and provides reasonable services. Its 2-year plan can be given a try for only $1.69 each month, which is one of the cheapest rates in the industry currently.
It may not stand at a competitive edge with the top few VPNs, but it still offers quality services and essential features. You may check our list of the best cheap VPNs in UAE that are reliable and don’t cost a fortune.
Server Network — How many servers does VPNCity have?
VPNCity has a small-sized network with 3,167 servers spread in 33 countries and 44 cities worldwide. It covers regions in Europe, America, the Middle East/Africa, and Asia. The maximum distribution is settled in Europe with 24 servers, then the American region with 12 servers, and 3 servers each in the other two regions.
Here’s an overall look at VPNCity servers:
| Server Locations | No. of Servers |
| Europe | 24 |
| Americas | 12 |
| Middle East, Oceania, Africa | 3 |
| Asia | 3 |
Here are a few servers from the list of servers provided by VPNCity in UAE:
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However, its server connectivity service is appreciable. The interface is neatly divided for searching servers by streaming options, location, and a customizable favorites tab. Moreover, it takes no time to select a server in UAE or switch between them when needed.
Security and Features — Is VPNCity secure In UAE?
Well, yes! The top concern of users in UAE we get comes in the form: is VPNCity safe to use?
VPNCity covers all your security essentials. It provides military-grade AES-256-bit encryption, considered the best for data confidentiality.
On top of this, it uses RSA-4096 handshake encryption to mask user data even before it goes online. It determines the connection safety for your device by reviewing both parties. The connection gets established if both seem safe.
Besides automatic protection, you get options to use OpenVPN safe tunneling in UAE or SoftEther with a virtual network adapter for VPN connection flexibility.
Another significant feature we found was the kill switch that protects user information and activities when the VPN connection stops working suddenly. It prevents user data from leaking in UAE online by terminating the regular internet connection. VPNCity only offers it for Windows devices.
Privacy — No Logging Policy In UAE
VPNCity has a strict no-logs policy and collects zero user logs in UAE. It has headquarters in the British Virgin Islands. To review the privacy concerns in depth, we went through its privacy policy available on the website.
VPNCity claims to be a logless VPN in UAE.
According to VPNCity, it doesn’t store:
- Bandwidth consumed
- IP addresses
- Connection time stamps
- Traffic logs
- Session details
VPNCity claims to store limited personal data in UAE for the duration the services are used. It deletes the record after 1-year if the user stops using the service.
Like most logless VPNs in UAE, it requires your email address and payment details when you try to create your account. This information is necessary to purchase services and contact the assistance team whenever you want.
VPNCity warns users below 18 years of age to join the VPN or share their personal data. It further claims to ban any new or existing users in UAE under 18 years.
Therefore, your data is completely safe in UAE with the privacy-friendly VPNCity.
Speed and Performance — Is VPNCity fast In UAE?
VPN speed is an important factor to consider when selecting any virtual service provider in UAE. Small delays are normal when using a VPN due to the VPN server distance and encryption process completion. However, a prominent disruption in service delivery is not tolerable by users.
We recommend you connect to a local server located near your location to experience excellent speeds when surfing local websites.
However, to bypass censorship or geo-restrictions, you must connect to a server located in the country where that required content is already accessible and available. For instance, you must connect to a US-based server if you want to access ESPN US in UAE.
To test VPNCity’s speed in UAE with a baseline connection (7.45 Mbps for download and 0.79 Mbps for upload):
This was our base connection without connecting to any VPN server in UAE.
We received these speeds on our US server of VPNCity in UAE.
We received these speeds on VPNCity’s UK servers in UAE.
Streaming — Does VPNCity Work with Netflix In UAE?
Yes, VPNCity started off with a bang, and it’s already working with Netflix in UAE. VPNCity has a special section in the desktop application that searches and provides a list of servers optimized for streaming. VPNCity claims to provide servers effective for unblocking popular streaming services, including Netflix, BBC iPlayer, HBO Max, etc in UAE.
However, it was a great disappointment when only 3 regular streaming services got unblocked in UAE with VPNCity while testing. This contradicts the range of entertainment systems unblocking advertised by VPNCity.
Unblock: Netflix, Amazon Prime, and BBC iPlayer
While testing, VPNCity smoothly unblocked Amazon Prime and Netflix in UAE via special servers optimized for streaming. The Netflix experience was amazing, with HD-quality streaming and no buffering or loss of connection. Both regular and streaming-optimized servers in the US performed well.
As for Amazon prime, the server connection wait time was more than Netflix. After logging in successfully, the streaming quality was good in UAE, the connection remained stable, and no issues were experienced at all. BBC iPlayer worked just fine when tested on UK servers in UAE. However, unblocking Hulu, HBO Now, or Disney+ in UAE turned out a complete failure. Even after reconnecting the server several times, Hulu and HBO Now didn’t work.
We received the following geo-restriction error for Hulu in UAE:
That’s why, you’ll be better off using the best VPN for streaming in UAE, so you can bypass geo-restrictions on most streaming sites with ease.
Torrenting – How good is VPNCity for torrenting In UAE?
Yes, VPNCity provides unlimited P2P connections and secure torrenting services in UAE. Moreover, it uses OpenVPN to ensure the safe and quick exchange of files.
Kill switches are important in UAE as they turn off your connection immediately after the VPN service stops working. However, the unavailability of the kill switch except for Windows, iOS, and Android users in UAE by VPNCity is a threat to user privacy. If the VPN connection drops suddenly, your identity will be exposed while torrenting.
The absence of a kill switch option in many popular systems is a big turndown for us. We don’t find it safe enough for torrenting in UAE without a kill switch.
For a safer edge, we recommend you check the local policies and restrictions related to torrenting and file sharing before you start. Better, if you head to our best VPN for the torrenting in UAE list to find yourself a torrent-friendly service.
Installation of Apps and Ease of Use
VPNCity brings apps for Windows, Android, MacOS, iOS, Android TV, and Fire TV stick in UAE. These apps are super easy to download and use. All setups are available on its official website.
We investigated the installation procedure for our VPNCity review in UAE. We found the process to be almost similar for the major systems.
VPNCity app for Windows, Android, iOS, and MacOS in UAE
To install the app on Windows, Android, iOS, and MacOS devices in UAE:
- Register: you first need to register on VPNCity.
- Download: You can then select the relevant app from the website and download it.
- Install: If you get stuck at any stage, you can check the how-to guides available on the website.
VPNCITY app for Chrome and Firefox Extension in UAE
- Install: Select the VPNCity’s Chrome or Firefox extension and install it
- Register: Fill in the required information to register for Chrome or Firefox extension
- Connect: If you need assistance, check out how-to guides and start browsing!
VPNCity app for Android TV in UAE
- Download: Open Play Store on Android TV and find VPNCity in the search panel. Download the app.
- Sign in: If you don’t have an account already, create your account on VPNCity. Else, sign in to your existing account.
- Connect: Press the Connect button to enjoy automatic selection or manually choose a server in the app
VPNCity app for Amazon Fire TV in UAE
Before heading towards installation, ensure you have Fire OS 4.6. version on your Fire Stick or Fire TV in UAE. After confirmation, follow the given steps:
- Sign up: If you don’t have an account on VPNCity, create one. Otherwise, log into the existing account.
- Download: In the Fire TV, launch the search bar. Type “VPNCity” and search for it. Pick the VPNCity app and proceed to download it.
- Connect: Enter your credentials (username and password) to sign in to your VPNCity account. Search for a safe server location and connect to it. Enjoy streaming your favorite content!
Starting the application installation requires purchasing a plan first. After you log in to the account and pay your subscription plan, you can proceed to the installation process.
iPhone users in UAE can simply download the application from the App Store. They can use their credentials to log into the account.
After starting the free VPNCity trial in UAE, the testing was followed by logging into the account on the website. The device type was selected, and the associated setup was chosen from the website. The application took absolutely no time to install on the device.
Device Compatibility — Which devices work with VPNCity In UAE?
VPNCity offers compatibility in UAE for the following:
- Windows
- Android
- Mac
- iOS
- Chrome
- Firefox
VPNCity can be used on iOS tablets, iPhones, Windows PC, and Android TV and phones in UAE. You can connect up to 6, 9, or 12 devices at once with three different packages, accordingly.
VPNCity Bypass Censorship
VPNCity claims to unblock content from anywhere around the globe in UAE. To bypass censorship, it has some useful protocols.
Does VPNCity Work in China?
Yes, VPNCity can work in China using Shadowsocks proxy. It is an open-source proxy encrypted to bypass internet restrictions in China. Even VPNCity’s official site assures the use of this proxy for guaranteed access to China.
Users get randomized IP addresses and outbound ports with Shadowsocks for advanced traceability and enhanced anonymity. VPNCity supports outline (app to run Shadowsocks), Shadowsocks-Qt5, ShadowsocksX-NG, and Shadowsocks-win.
Users can easily create their Shadowsocks account via the VPNCity portal after purchasing a subscription package. It allows you to access and stay in touch with your local content when traveling abroad.
VPNCity suggests that users conduct their own research and practice caution while accessing restricted regions like China. Also, it warns users against committing illegal activities with the VPN.
VPNCity Customer Support
VPNCity provides a 24/7 live chat and email service to assist customers in UAE. You can simply email support@vpncity.com to request guidance on complicated issues that are not super urgent.
VPNCity also has detailed FAQs and the latest articles in the blogs section. We found its FAQs section to be quite extensive as compared to other premium VPNs in UAE, which is appreciable. It has covered different user queries to help customers interested in fixing the issues themselves.
We were able to get help through VPNCity how-to guides in UAE.
Alternatives to VPNCity In UAE
Besides VPNCity in UAE, you can give any of these VPNs a try:
- ExpressVPN review UAE – The best VPN for users in UAE
- NordVPN review UAE – The wide VPN service for users in UAE
- Surfshark VPN review UAE – An affordable VPN for users in UAE
- CyberGhost VPN review UAE – Secure VPN for users in UAE
- PrivateVPN Review UAE – Good VPN for streaming in UAE
- SwissVPN Review UAE – Very basic service provider in UAE
- WorldVPN Review UAE – The VPN has a small server network for users in UAE
- iProVPN Review UAE – It provides good speeds to handle heavy browsing in UAE
- Snap VPN Review UAE – The VPN offers free services in UAE
- SiteLock VPN Review UAE – This VPN offers high-speed connections in UAE
FAQs – VPNCity Review In UAE
Is VPNCity good in UAE?
Yes, VPNCity is good in UAE, with military-grade encryption, no-logs privacy protection for users, and strong unblocking strength in restricted regions. The price range for a 2-year plan connecting 12 devices simultaneously is impressive.
However, the server speed was inconsistent and experienced some limitations while unblocking the streaming channels.
Overall, the service is good, to the nominal the competitors.
Can I use VPNCity for free in UAE?
Yes, you can try VPNCity’s 7-day free trial in UAE that comes with the system. You can connect up to 12 devices with this free version. You can also explore its features by purchasing either a monthly or annual subscription and claiming a refund within 30 days if you don’t like the services.
How to Cancel VPNCity and Get Your Money Back in UAE?
VPNCity has not specified the subscription cancellation process to get your money back in UAE. However, reviewing their money-back policy, you can:
- Contact the VPNCity support team by starting a live chat or sending an email at support@vpncity.com
- State your reason for discontinuing the services
- In case of having purchased a subscription directly from VPNCity, attach the refund offer to prove your eligibility
Although VPNCity doesn’t provide guidance on canceling the subscription and claiming a refund, the procedure above can work best in this scenario.
Is VPNCity really safe in UAE?
Yes, VPNCity is really a safe service provider in UAE. It follows the standard AES-256-bit and RSA 4096 handshake encryption for data masking and uses IKEv2/IPSec and OpenVPN protocol, and prevents DNS leaks on the network. Moreover, it has additional security options to shield your connection.
Do we Recommend VPNCity In UAE?
VPNCity is a secure, privacy-friendly, and super-affordable option in UAE. However, its small-sized network, slow server performance, and restricted streaming and torrenting capabilities pollute its position in the industry.
Although VPN security and privacy are important in UAE, inconsistent speeds translate to buffering and delayed delivery, which is not welcomed by users. Similarly, shady unlocking capacity and risk of identity exposure are not what many clients can compromise on.
Our VPNCity review in UAE proves that VPNCity needs to improve its server network and performance, add advanced features, and revamp its streaming servers functionality to make an impression in the market. We recommend you choose any all-rounder VPN in UAE from the list given in this post to secure your online activities and network.