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Zoolz Review 2019 – Is this a Reliable Backup Service?

There is no denying our own data is becoming digital day by day.

Sadly, this data is available on the internet and hence become more prone to theft and loss.

Furthermore, you live in a dangerous online world where hackers and other unwanted people try to hack your personal data quite regularly.

Therefore, in this scenario, you have to rely on a trustworthy backup service.

This is the reason I have come up with the review of a famous online backup service Zoolz.

In this detailed post, I have performed Zoolz review that allows you to create a backup of your crucial data accordingly.

VPN ProvidersPureVPNZoolz
Price$2.95/Month$15/month
Servers2,000+ in 140 countries50 servers
CompatibilityWindows, Mac. Android, iOS, Routers,
Browsing Extensions,

Gaming Consoles, and Smart TVs
Windows, Mac, Android, iOS, and Windows Phone
JurisdictionHong KongLondon, UK
Logging PolicyZero LogIt keeps connection logs but NOT usage logs
Customer SupportLive Chat, FAQs, Email, Setup Guides, Contact UsContact through Emails
Trust Pilot Score9.58.3
Website

Moreover, you will be able to choose your preferred pricing plan after reading this post in detail.

Zoolz Review Quick Summary

Zoolz has recently rebranded itself by the name of BigMind. Under the umbrella of BigMind, you will find two major products. These are BigMind Home and BigMind Business.

 

Pros
  • Provides Exclusive Products for Business and Home Users
  • Offers a range of Pricing Plans
  • Provides various Online Payment Methods
  • Zero Knowledge Backup Service
  • Provides Backup for Mobile Devices
  • Offers 256-bit Military Grade Encryption
  • Users can Backup Files through File Type
  • Complies with GDPR
Cons
  • Collects File Metadata
  • Users can face slow downloading speeds at times

What is Zoolz?

Zoolz is a London based cloud data backup service that offers its services in collaboration with Amazon Web Services (AWS).

Zoolz is a premier cloud based storage service that offers a cost effective and secure cloud solution for businesses and individuals both.

When it comes to backing up and accessing large data according to your own needs, Zoolz becomes an automatic choice.

What-is-Zoolz

What is Zoolz Cold Storage?

When you wish to backup your data for archiving purpose, you should rely on Zoolz cold storage. The role of Zoolz becomes crucial when you want to secure your data without spending too many bucks.

Likewise, Zoolz cold storage facility has five salient attributes and these are:

  • Cost
  • Lifetime storage
  • Data management
  • Efficiency
  • Security

According to its official claim,

“When you request to restore data from Cold Storage, Zoolz will take 3-5 hours to start the restore process”

Unique Selling Proposition

Unlike other online backup services, Zoolz has outsourced its data backup feature. Yes, you have read it correctly.

The famous online backup service does not have its own data center but its uses Amazon Glacier instead.

By doing so, they are able to backup data of their subscribers to great lengths.

Users should bear that Amazon Glacier is a cloud infrastructure service that offers a next level cold storage facility.

Zoolz has added another feature in its armory by the name of control settings. Hence, you can manipulate the upload and downloading speeds appropriately.

Luckily, you can assume Zoolz as an alternative to Dropbox.

The backup provider delivers a massive storage space along with desired level of security to users.

Zoolz BigMind Business Review

My Zoolz review disclosed that BigMind business has four types of pricing plans.

These plans are Starter, Standard, Premium and Smart Archive.

Zoolz-BigMind-Business

Starter Plan

You can avail BigMind Business starter plan at the cost of $15 per month. Likewise, you can claim its free trial feature that allows you to use the plan for 14 days hassle-free.

Key Attributes

  • 100 GB storage
  • 10 users
  • 1 server
  • AI photo detection
  • Media streaming
  • Basic audit

Standard Plan

The same goes for Standard plan as you can experience its exclusive free trial benefit for two weeks straightaway.

However, you will have to pay $20 on monthly basis to subscribe to above described plan.

Key Attributes

  • 250 GB storage
  • 100 users
  • 10 servers
  • AI photo detection
  • Media streaming
  • Basic audit
  • User/policy management

Premium Plan

Premium plan is another exciting product that offers a comprehensive list of features under one package. Besides providing 14 days free trial feature, you may get 250 GB storage advantage instantly.

If you can bear its monthly cost of $37.5, you will not use any other package.

Key Attributes

  • 250 GB storage
  • 500 users
  • 50 servers
  • AI photo detection
  • Media streaming
  • eDiscovery
  • User/policy management
  • Unlimited external and network drives
  • Lifetime audit

Smart Archive

Smart Archive is another BigMind Business package that offers numerous features under one roof.

After paying $40 per month, you can create a backup of your crucial data in no time.

Key Attributes

  • 14 Days free trial
  • 1TB Cold storage
  • 500 Users
  • 50 Servers
  • AI photo detection
  • Intelligent media streaming
  • eDiscovery
  • User/policy management
  • Unlimited external and network drives
  • Lifetime audit

Zoolz BigMind Home Review

Zoolz keeps introducing innovative products on a continual basis. You can consider BigMind in shape of another innovative product that takes your data backup ability to new heights.

What makes BigMind different from other products of Zoolz is its AI assisted facial recognition feature. The said feature allows users to scan their desired files.

Likewise, BigMind applies the concept of cloud infrastructure through Amazon Glacier in true letter and spirit.

Not to forget about its amazing hybrid advantage that enables you to store the data on local network and in the cloud too.

Zoolz BigMind Pricing

The said backup product comes in four major types and these are:

  • Free
  • Personal
  • Family
  • Family Plus

Luckily, free plan delivers great value for individual users. Similarly, you develop a backup of your two mobile devices instantly.

On the other hand, you can avail the personal account at the cost of $2.99 on monthly basis. As a result, you can create a backup of 100 GB data from anywhere hassle-free.

After subscribing to a family account, you can develop a backup of your data up to 500 GB quite easily. Moreover, three users can avail such pricing plan according to their own terms.

You can avail family account after paying $6.99 per month.

The family plus is one of the priciest plans that you can get at the cost of $12.99 on monthly basis.

It offers various features like 1TB data allowance, HD video streaming, 15 computers including unlimited mobile/tablet devices and others.

Zoolz Cloud Backup Review

During the Zoolz review, I noticed another product by the name of Cloud Backup.

The above product is a part of Zoolz BigMind Business and offers a next level cloud backup solution to users.

Zoolz-Cloud-Backup-Review

Cloud Backup Pricing Plans

At present, there are six pricing plans available under Cloud Backup product. All these plans are based on different sizes that include one TB, two TB, five TB, ten TB, twenty TB, and 50TB too.

You can avail one TB plan at the cost of $16.67 on monthly basis. The same goes for all the other pricing plans that you can subscribe at $33.33, $83.33, $166.67, $300.00, and $750.00 per month.

Not to forget the subscription length for all these packages is one year. Similarly, you can get an exclusive 30 days money back guarantee on all these plans.

In case you want to avail above plans for two years, you can get a discount of 20% upfront.

Furthermore, you can get 30% discount on all the above pricing plans if you subscribe for three years.

Zoolz Compatibility Review

The online backup service is compatible with all the major platforms. These major platforms include:

  • Windows
  • Mac
  • Android
  • iOS
  • Windows Mobile

Zoolz Backup App Review

Both Android and iOS users can avail the services of Zoolz, a cloud backup service accordingly.

Zoolz Android Backup App

Zoolz-Android-App-Review

Zoolz offers an exclusive app for its Android users.

Being an Android user, you can form backup and access all your files on the go without any hassle.

Zoolz iOS Backup App

iOS-Backup-of-Zoolz

The same goes for Zoolz iOS users because you can experience multiple benefits of iOS app.

You can create backup and use all your data from anywhere in the world.

Zoolz BigMind Partners Program Review

The backup provider has also expanded its range of services through partners’ collaboration.

Zoolz encourages other organizations to use its services to organize and secure all their customers’ data.

Furthermore, Zoolz is currently providing a partnership program in shape of BigMind Partner program.

The partner program allows you to manage your users and develop customized plans for them.

BigMind-Partner-Program

Zoolz Customer Support Review

Zoolz has a dedicated customer support section responsible for answering all the queries of their subscribers.

Still, the provider needs to improve its performance in this regard.

Zoolz has offered various products for its users but unable to provide clear customer support feature for each of its product.

The service is offering technical support on 24/7 basis. In addition, you may find a searchable wiki page.

Through this option, you can access to videos including guides to get awareness if you are a new user.

You may also use troubleshooting section to get answers of your different questions.

Zoolz Solutions Review

According to the findings of my Zoolz review, you can use this backup online service for different purposes. Here is the list of these purposes that includes:

  • API integration
  • Telecoms
  • Media organizations
  • Whitelabel
  • Document eDiscovery

Does Zoolz Comply with International Data Regulation Laws?

Zoolz abides by different international data regulation laws and these are:

  • GDPR
  • HIPAA
  • DNB
  • EAR

Zoolz Security and Privacy Policy Review

My Zoolz review suggested that the service offers zero-knowledge backup feature to its users.

Hence, you will be able to decrypt your files once these files are encrypted.

However, if you are unable to recall your password, Zoolz cannot reset it that does not sound appealing.

Thus, you need to use a password manager if you wish to retain and access to all your content.

The backup service provides 256-bit military grade encryption that is a standard and acceptable one.

As a result, Zoolz will not give the users’ readable copies of their content to the third parties.

The privacy policy indicates that users send the names of files and directories when they backup their files.

Moreover, Zoolz also record the metadata information of the users.

However, other zero-knowledge service providers do not follow this practice. Those users who access torrent files to stream copyrighted content should not avail Zoolz services.

The users’ IP addresses along with personal information are also stored. The backup service provider claims that it uses the information for other support services.

However, Zoolz does not sell its subscribers’ information to third parties for any purpose.

Zoolz and Amazon Glacier

As I already mentioned, Zoolz does not create a backup of their users’ data at its own. In fact, it has acquired the services of a third party cloud infrastructure service Amazon Glacier.

It is an impressive cold storage service you can opt for an archiving objective. However, Amazon Glacier does not offer an attractive download speeds to its users.

Zoolz Trustpilot Review

Trustpilot is another customer review site that provides unbiased and relevant feedback about different products and services.

Different users have appreciated Zoolz customer support section when it comes to solving subscribers’ queries instantly.

Zoolz-Trustpilot-Customer-Support

Likewise, some users have also recommended Zoolz to other users.

Zoolz-Service-Review-Trustpilot

Zoolz Twitter Review

According to the Zoolz Review, the provider has an active presence on Twitter.

However, it seems that the users are not interested to avail its services.

The service has tried so much to grab the attention of potential subscribers.

But, the users’ response suggested that the Zoolz still has lot to do to come up with the expectations of the subscribers.

Zoolz is known for jeopardizing user privacy and looking through files stored on their service. 99% off is basically advertising a scam lel

XDA Developers

Get 2 TB of Cloud Storage for Life at 99% Off https://www.xda-developers.com/zoolz-deal/#ad

Another Twitter user has highlighted the importance of Zoolz online backup service.

Zoolz Reddit Review

Those Reddit users who are planning to select Zoolz for their data backup need to reconsider their decision.

The users should opt Reddit VPN instead of Zoolz if they wish to use torrents in order to watch their favorite content.

Since, Zoolz does not support the use of torrents and you may find yourself in the hot waters of legal trouble.

Furthermore, there are users those who found the services of Zoolz not up to the mark.

Here is the response of one Redditor regarding Zoolz free lifetime package.

Another user has indicated the hidden practice of Zoolz. If you use their home package for business or commercial purpose, they can change your home plans to business plans straightaway.

Related Guide: Best VPN Service Reddit of 2019

 

Does it Work on Kodi?

Yes, it does work on Kodi and you can stream 1,000’s of Live TV channels brought directly by Kodi app.

There’s nothing illegal about Kodi, but its channels are restricted to certain countries. Zoolz VPN helps you overcome that restrictions.

But to tell you a secret, there are many free VPN Kodi that will work best with this media player.

Alternatives

If you didn’t like the features offered by Zoolz VPN, then we have another list of providers that will work for you in terms of features and speed:

Final Verdict

Zoolz is undoubtedly offering various out of the box features to its subscribers.

I found some interesting aspects about the service in my Zoolz review.

The cloud data backup provider is smart enough to search the file content.

The users can easily find their preferred content in the form of even in .pdf files and images.

The compelling list of features like cold storage including facial recognition and media streaming has made Zoolz an interesting choice for the users.

However, not all the things are rosy with the backup service.

The overall look of website does not impress the users. Furthermore, there is too much information available on the website.

Hence, it becomes baffling for the visitors at times to grasp all the information.

Furthermore, it follows an unclear privacy policy.

As per its privacy policy, you may face legal issues if you are using torrents files.

This means, the provider does not support the backup of files those contain copyrighted material.

This is undeniably the biggest concern for all the users because the official claim of zero-knowledge services becomes doubtful.

Thus, I would recommend the users not to select Zoolz as their primary backup service due to its dubious privacy policy.

After all, it is a matter of your data security and online privacy.

If you face issues while using Zoolz, do share your comments and feedback in the section given below.

Usman Hayat

Usman Hayat

Author
Posts by Usman Hayat

Usman Hayat's Biography :


A business school grad specializing in marketing, Usman found his love for writing during studies. Salmi now pursues a career as a digital privacy & security advocate for VPNRanks working as a blogger. Salmi loves reading about sci-fi & technology while cricket is his game of choice. When the world cries ‘online freedom’ Salmi stands resolute raising his voice for the rights of netizens everywhere.


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