ZenMate Review 2020
Zenmate is a German VPN service available at a cheap $2.05/month price. The service has presence in 30+ countries and assist torrenting too. The service has earned 2.8 stars rating.
Zenmate VPN is a freemium as well as premium VPN brand providing its services in all the major countries across the globe. According to this Zenmate VPN review, it delivers only 30+ servers worldwide.
On the other hand, VPNs like PureVPN or NordVPN provide servers to their users in huge numbers. On the contrary, Zenmate does not provide a live chat support to its users. However, it allows torrenting and Netflix streaming both.
Still, I don’t recommend Zenmate to privacy conscious users due to its questionable jurisdiction, limited server spread and below average connection speeds.
In case you want to know about startling VPNs in the market, read this exclusive guide on VPN reviews 2020.
My Rating Criteria
I have tested Zenmate as per my own created 9 step criteria that includes:
- Jurisdiction – Where is Zenmate VPN located?
- Security – Is Zenmate Secure?
- Leaks – IP, DNS, WebRTC & Virus Tests?
- Servers – Is it P2P compatible?
- Speed – How fast is this VPN?
- Streaming – Does it work with Netflix?
- Compatibility – Apps and supported devices
- Pricing – How much does Zenmate cost exactly?
- Trustworthiness – Trustpilot Ratings, Reddit & Customer Support
Jurisdiction – Where is Zenmate VPN located?
Zenmate belongs to an unsafe jurisdiction that is Germany. The country is a member of 14 eyes countries and share its users’ information with other partners of alliance as and when required.
Security – Is Zenmate Secure?
Surprisingly, the VPN does keep some logs and does not have a no logging policy for its users. They keep an eye on their users’ IP addresses that suggests it is not an anonymous VPN by any stretch of imagination.
As far as their tunneling protocols and encryption go, they are secure as they deliver OpenVPN, L2TP/IPsec, and IKEv2. Conversely, they encrypt your data through 128-bit and 256-bit military grade encryption.
Leaks – IP, DNS, WebRTC & Virus Tests
Zenmate does not leak your DNS or WebRTC information but may leak your IP addresses online. When I connected to its Austrian server, I was astonished to know that I was connected to its Lexumbough server.
It means it could reveal your actual whereabouts in shape of IP addresses.
Here are the screenshots:
Its Android app link is secure because it does not expose to any virus:
Servers – Is It P2P compatible?
At present, Zenmate only offers 30+ servers in 30+ countries all around the world. As compared to other VPNs, the service has to improve its server spread considerably.
Otherwise, they will have to face intense competition from other users. However, the good thing is they support torrenting activities of their users in the right way.
But, you should avoid downloading copyrighted content through their P2P servers. If you do so, you may face the consequences in the form of copyright infringement notices.
Speed – Not on the Higher Side
Unfortunately, the German VPN does not deliver impressive connection speeds. After connecting to its server on my 30 Mbps internet connection, I received only download speed in return:
As you can see, there is a decline of 90% in speed approx.
Streaming – Does it work with Netflix?
Zenmate allows you to unblock US Netflix media library from anywhere. This is how you can watch all your favorite US TV shows or movies on your desired devices hassle-free.
Compatibility – Apps and supported devices
Zenmate is compatible with all the leading platforms including browser extensions like Chrome, Firefox and Opera.
You are allowed to install the service on different operating systems such as Windows, Mac, Linux, Android and iOS. Likewise, you may protect your 5 diverse devices with a single Zenmate account.
Pricing – How much does Zenmate VPN cost exactly?
Zenmate has affordable pricing packages for its users. Currently, you can choose your preferred plan from these below-mentioned plans:
But the service only offers two types of payment methods like Credit Card and PayPal that may become a concern for potential users in near future. That said, you can avail its free trial benefit for a week hassle-free.
Moreover, if you’re looking for premium VPNs at discounted rates, I would suggest you to check out our handpicked list of VPN deals 2019 right now.
Trustworthiness – Trustpilot ratings, Reddit & Customer Support
The provider has earned a positive reputation on TrustPilot. This is because 73% users have rated their performance excellent.
On the other hand, Reddit users have given them mixed feedback regarding different features.
You should also check this guide for more insights: Best VPN Service on Reddit
In terms of support, Zenmate does not have a live chat feature in its armory. Apart from this, you can avail these options:
- Getting Started
This way, you can get the answers of your questions appropriately.
Comparison between PureVPN and Zenmate
I have described the attributes of both these services to let you decide about your privacy accordingly.
|Servers||2000+ in 140 Countries||30+ in 30+ Countries|
|Compatibility||All Devices||Windows, Mac, Linux, Android,|
|Logging Policy||Zero Logs||Keeps Logs|
|Customer Support||Live Chat & Email Support||FAQs & Email|
Alternatives to ZenMate
Some of you may not be satisfied with the features provided by this service. I cannot blame you for this. Digital privacy is a sensitive matter and therefore, everyone has his or her own preferences with VPNs.
You can read the VPN reviews below to see if you find anything to your liking.
- Tunnel Bear Review
- Turbo VPN Review
- Hotspot Shield Review
- SaferVPN Review
- VPN Unlimited Review
- Incognito VPN Review
- Astrill VPN Review
- Private Internet Access Review
- PureVPN Review
- Shellfire VPN Review
Why I don’t Recommend Zenmate VPN?
Obviously, there are so many reasons. It offers a free trial feature but does not have user-friendly jurisdiction. Similarly, its logging policies are cumbersome to understand.
Furthermore, its limited server count is also a worrying aspect. On pricing front, they are highly affordable and also offer Netflix unblocking advantage to their users.
Based on the above Zenmate VPN review, the service has obtained 2.8 stars rating overall.