VPNTunnel Review 2019 – Examines Compelling List of Features

Overall Rating

Best For

  • Privacy
  • Security
  • Torrenting
  • China
  • Hide IP


  • Torrenting
  • iOS
  • Android
  • Windows
  • Mac
$2.99 Per Month

Due to the increasing digital security concerns, the internet is flooded with a glut of VPNs. All of these VPN service promise an internet experience devoid of any external threats.

We review theses VPN services to provide you some important knowledge in relation to the feature they offer. Our choice for today is VPNTunnel often written as VPN Tunnel. Likewise, you can explore our VPN reviews guide to know about other VPN services in the industry.

VPNTunnel Review 2019 – An Impeccable VPN Service

VPNTunnel is one of the internet’s most promising VPN service providers. The service has just undergone some upgrades which makes this a perfect time to conduct a VPNTunnel Review.


  • Diverse Payment Methods
  • OpenVPN and PPTP
  • 800 servers
  • Fast Servers
  • User Friendly App
  • Efficient Customer Support
  • Limited Features
  • No Kill Switch
  • Only 7 days Refund Policy

VPNTunnel Plans and Pricing Packages Review


VPNTunnel offers three simple packages. All of these plans include the standard features provided by the service. These three packages are:

  • Basic package which costs $9.99 for a month’s service
  • Save package which lasts till 3 months and costs $19.98 in total
  • Best Offer package which extends to a year and costs a sum of $35.88

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VPNTunnel Customer Support Review

This VPNTunnel review of 2019 noticed that this VPN service offers a number of customer support channels to its users.

  • FAQ Section
  • Contact Section
  • Live Chat

FAQ Section

The well-arranged FAQ section will answer basic questions about VPNTunnel and the service features that VPNTunnel offers.

In the FAQ section, you will find responses for questions relating to queries you may have about VPNTunnel’s packages, compatibility, service functioning, etc.

While most VPN services provide concise answers in their website’s FAQ section, VPNTunnel delves into the details. This shows that they are committed to keeping their customers informed.

The detailed FAQ section of this service is something that really impressed us in this VPNTunnel review.

VPNTunnel Contact Section


The ‘Contact’ button will bring you to a small contact form through which you can open a support ticket with VPNTunnel. Just fill in your name, email address, the subject of your inquiry, and any details you can provide about it.

You can also contact VPNTunnel directly through any one of the three email addresses listed on the page.

We emailed few standard queries to the company for this VPNTunnel review and got our replies within 24 hours.

VPNTunnel Live Chat Support Review

Live Chat support on VPNTunnel’s website remains available 24 hours a day, 7 days a week, around the year. However, you are required to provide your email address to access this service.

I always appreciate it when VPN service providers have 24/7 online support. There is nothing better than knowing that there is somebody there to help you out whenever you get in a jam.

We checked the Live Chat Support of this VPN service repeatedly for this VPNTunnel review. And we are glad to inform you that VPNTunnel’s 24/7 support is actually 24/7.

VPNTunnel Refund Policy Review

VPNTunnel’s home page states that a refund is provided with ‘no questions asked’. However, there are other things to take into consideration when it comes to the company’s refund policy.

For this VPNTunnel review, we looked up the ToS section of the VPN’s website and found some interesting information. Apparently, you can also get partial and full refund after using the service for 7 days. But that is only provided at the company’s discretion.

VPNTunnel Payment Methods Review


To get to VPN Tunnel’s Download option window, you have to select a payment method. And when it comes to payment options, VPNTunnel does not leave out any available mode of transaction. Some of the payment methods provided by the service are:

  • PayPal
  • Credit Cards
  • WebMoney
  • Wire Transfers
  • Mint
  • KashU
  • Bitcoin
  • Perfect Money

As you may already know, Bitcoin is the safest option. This is because it doesn’t require you to give away your credentials to the company.

VPNTunnel Servers Review


VPNTunnel review discovered that the service currently has 800 VPN servers spread out across 32 countries. Some of its more notable servers are located in the UK, Canada, Australia and China.

There are few vital exceptions in server list such as the United States. However, the company has rapidly expanded its servers in the last few years and same can be expected in the future.

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Speed and Reliability

We tested the speed and reliability of the VPN’s connections for this VPNTunnel review and the results were impressive. Almost all the servers provided sufficient speed and the connection rarely dropped during our tests.

All in all, our experience with VPNTunnel’s servers was fairly decent.

VPNTunnel Features

Previously, VPNTunnel offered packages based on the type of protocol you prefer. We thought it is important to include that functionality in this VPNTunnel review.


Once you log in to your VPNTunnel account from the login area on the VPNTunnel website, you will find yourself looking at the VPNTunnel settings page for your account.


There are a number of things you can do from here. The first option is ‘Account Extension’ which means you can upgrade your account from this settings panel.


You can also view your order history (if you are a returning VPNTunnel user). Your ‘Order History’ will show you your payment dates, the payment method through which you made the payment, the amount that you paid, and the package that you paid for. Users who like to keep their internet activity organized will love this feature – I did.

The ‘Upgrade’ option is also pretty neat.


The page can also be used to Downgrade from your current VPNTunnel package. However, do read the Account upgrade policy before you make any upgrades or downgrades. Just ask the Live Chat support to help you decide which plan suits your needs best.

When you upgrade, remember that you are merely upgrading your current account for the remaining days. You will not be getting a new account. Needless to say, you won’t have to pay the full cost of the upgraded account either. Instead VPNTunnel will use an intelligent system to calculate the number of days your current account has left, and only charge you for the remaining number of days.

Also, VPNTunnel recommends that you don’t upgrade your account unless you have around six months left on your account. This arrangement will help you get the maximum value from your VPNTunnel subscription.

If you have any queries about the upgrade feature, don’t hesitate to contact VPNTunnel about them because this feature is being improved and VPNTunnel will appreciate any user feedback and ideas it can get on the feature; to help make the feature better and more user-friendly.

My favorite part of the VPNTunnel control panel is the ‘Guides’ section.


This well-organized ‘Guides’ section will give you access to tutorials for all the supported devices and operating systems. As you can see, the table visible on the page also gives an excellent tabular explanation of the available protocols for the supported devices and operating systems.

Clicking on any one of the tutorials will lead you to a PDF file for the tutorial of your choice. All tutorials are well explained and detailed with graphical illustrations to help guide you through the setup process.

Next up is the ‘Software’ section.


As you can see, the Software section has all the resources you will need to get VPNTunnel up and running on your device/OS.

The IPCheck function is pretty cool too, but don’t freak out when you see a partially blank screen when you click on ‘IPCheck’. Instead, scroll down a little bit and you’ll see all the information you need about your IP address and virtual location.

VPNTunnel saves the best for last. The Web Proxy tool is pretty awesome and very easy to use. It is still in the Beta mode and if my speculations are correct, I’m betting that VPNTunnel will make the Web Proxy available for free in the near future. No harm in hoping!


VPNTunnel Compatibility & Tutorials

VPNTunnel has tutorials available on its website detailing setup instructions for all supporting operating systems and devices. The FAQ section servers as a knowledge base and is continuously expanding.

You can find tutorials for the following devices/OSs in the FAQ section:

  • OpenVPN protocol support Windows, Mac, Linux
  • PPTP – all of the above + iOS and Android

Almost every modern day internet-enabled device supports VPN. That’s why this VPNTunnel review concludes that you can setup VPNTunnel on just about any platform you want. If there is not a tutorial available on the VPNTunnel website, I’m pretty sure that the thousands of people out there using VPN will be willing to help you.

Also read best VPN for Android to disclose some other popular VPNs.

VPNTunnel Protocols and Encryption Review

VPNTunnel has some solid encryption going on to ensure impenetrable user protection.

  • OpenVPN protocol comes with 2048-Bit encryption
  • PPTP protocol comes with 128-Bit

It is important to remember that 2048 bit encryption is one of the most advanced ways of securing connection.

As this VPNTunnel review highlights, this service is a refreshing addition to the internet family. Also, it has a very humble approach towards expansion and growth. The service is excellent and works without putting users through complicated installation procedures.

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VPNTunnel Logs and Privacy Policy Review

VPNTunnel offers anonymous surfing and the VPN service provider’s policy is to safeguard your privacy. The only details VPNTunnel saves is your username and email address. This means that VPNTunnel will never log your IP addresses, internet session times or any other related details.

We also learned in this VPNTunnel review that they do keep information regarding your payments. Regardless, you can use Bitcoin to avoid this altogether.

VPNTunnel for P2P and Torrenting

We were glad to learn in our VPNTunnel Review that this VPN service is compatible for torrenting and P2P activities. Hence, if you want to securely your favorite download content, VPNTunnel provides you the means to do that.

VPNTunnel Free Trial Review

The VPNTunnel does not offer any Free Trial. This means you cannot access VPNTunnel free of cost.

However, as this VPNTunnel review has stated above, they do have a 7 days refund policy.

Therefore, you get 7 days to test out VPNTunnel and get your money back if you dissatisfied with the performance.

You can avail free VPN from some other providers.

VPNTunnel Review on Reddit

To see what other customers are experiencing with this service, we looked up VPNTunnel reviews on Reddit.

At first, we came across a user who had an unflattering experience with the service.

VPNTUNNEL.SE is FLAWED / Sweet32 attacks from pwned

Another VPNTunnel Reddit review raised concerns about their privacy policy.

VPNTunnel Review – FAQs

VPNTunnel review highlights that this service has enough features to make your browsing activities more secure and private. But sometimes it is better to be safe than sorry.

If you are having doubts that you’re not properly connected to the service, follow these simple steps.

  • Check your VPNTunnel client to see if you are connected to one of its servers.
  • Visit www.whatismyip.com

If the IP address on the website is of the location you are connected to in your VPN client, your connection is secure.

If this is not the case, your connection is not encrypted by VPNTunnel’s servers. This means your IP address is exposed and you should contact VPNTunnel for guidance.

It is important to run the software as an administrator for it to operate with complete efficiency. Sometimes, the client can function without administrative permission but it cannot change your routing table. This, in turn, causes the client to fail in establishing a proper VPN connection.

Sometimes your browsers handle WebRTC in a way that your actual IP address ends up being exposed.

The WebRTC supports browser-to-browser applications for real-time communication. In doing so, it often reveals your IP address to the website you are accessing.

You can install anti-WebRTC Leak extensions in your browser to stop this from happening.

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Final Verdict

This VPNTunnel review declares VPNTunnel to be one of the most important members of the internet security industry. The prices are reasonable, the service is consistent, and the customer support is reliable.

If this is your first time using a VPN to unblock websites or secure your online freedom, then VPNTunnel is the VPN for you.

The best VPN Tunnel feature for us is the OpenVPN protocol that comes with 2048-Bit encryption.

There’s lots more to check out, go through our other VPN reviews & pick the best VPN service.

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Usman Hayat

Usman Hayat

Posts by Usman Hayat

Usman Hayat's Biography :

A business school grad specializing in marketing, Usman found his love for writing during studies. Salmi now pursues a career as a digital privacy & security advocate for VPNRanks working as a blogger. Salmi loves reading about sci-fi & technology while cricket is his game of choice. When the world cries ‘online freedom’ Salmi stands resolute raising his voice for the rights of netizens everywhere.

2 Responses to VPNTunnel Review 2019 – Examines Compelling List of Features

  1. Yasir says:

    I have some experience of using VPNTunnel.

    I work all over the world , but used to have access to all services that have a home in Alabama such as Spotify, for example. Before I started working with vpntunnel, I tried many different VPN, but stop there. I am chose it, because it has the best price/quality ratio and good speed.

    Perhaps my reply will be helpful to someone.

    • VPNRanks says:

      Thank you for the valuable feedback 🙂

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