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VPNBook Review 2020 - Does It Keep Users' Logs? Let's Find Out
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VPNBook Review 2020

VPNBook is a freemium service that offers a dedicated IP feature at an expensive $7.95/mo price. It only offers six servers worldwide that support torrenting but do not unblock Netflix. The service has earned 2.7 stars rating overall.

Based inSwitzerland [SAFE]
Servers6 (6 Countries)
LogsKeep Logs
Multi Login5 Devices
Refund30 Days

VPNBook is a Switzerland based free VPN provider offering its services in limited countries of the world. It does not have a huge server spread like PureVPN or Surfshark.

This VPNBook review highlighted that the provider offers its services free of cost. However, it does not help users unblock US Netflix.

On the other hand, it provides limited torrenting facility to its users. That said the service has to improve its performance in other areas like support, tunneling protocols, compatibility and logging policy.

These are some of the obvious reasons hindering me to recommend this VPN to netizens across the globe.

If you want to check out other VPNs, see our VPN reviews 2020 guide that includes 150+ reviews.

My Rating Criteria

Pricing – How much is VPNBook?

The Switzerland based service offers its services absolutely free.  On the other hand, you will need to pay for attaining dedicated IP VPN subscription.


The service exclusively offers dedicated IP VPN feature that you can avail after paying $7.95 on monthly basis.

Likewise, the dedicated VPN feature is embedded with different benefits like 500GB+ dedicated bandwidth, no logging and 5 simultaneous connections.

In case you have opted dedicated VPN service, you will have to use different online payment methods to pay your monthly dues.

Here are those payment plans:

  • PayPal
  • American Express
  • VISA
  • Discover

As already described, most of this service is free. Hence, there is no need for a money back guarantee for that instance.

However, the service offers 30 days money back guarantee benefit to the users those who opt premium dedicated IP VPN service.

VPNBook offers a free web proxy on its site. The 256-bit SSL-encrypted allows users to bypass government censorship.

It does that by hiding your actual IP address and providing you with an alternative one. The proxy servers are from US, UK and Canada.

Netizens can use this tool to unblock sites like YouTube and Facebook.


Security – Protocols & Encryption

VPNBook only offers OpenVPN protocol that uses 256-bit military grade encryption by default. Its server uses the following key negotiation, authentication, and data integrity ciphers during the handshake:

  • Incoming: AES-256-GCM Cipher initialized with a 256 bit key
  • Outgoing: AES-256-GCM Cipher initialized with a 256 bit key
  • Control Channel: 1024 bit RSA

The cipher used by VPNBook is “ECDHE-RSA-AES256-GCM-SHA384” with RSA. Following are the parts of the cipher explained individually

  • ECDHE: Uses elliptic curve DH key exchange along with ephemeral keys. This provides perfect forward secrecy through periodic derivation of the new keys.
  • RSA: Uses 1024-bit certificates for authentication, which are vulnerable to Man-in-the-Middle-Attacks. 2048-bit certificates are much more potent against different types of hacking attempts.
  • AES256: Encryption level is used by large banks and government agencies to secure their confidential information.
  • GCM: uses AEAD, which makes room for smaller keys and greater algorithmic performance.


Jurisdiction – Where is VPNBook located?

VPNBook mainly hails from a safe jurisdiction i.e. Switzerland. The country is not a part of 14 eyes alliance nor it follows mandatory users’ data retention rules as well.

Server Locations

On servers front, the provider does not look much impressive. As a free online privacy that runs on advertisements and donations, it can only afford a limited number of servers.

Here is the list of selected countries that includes:

  • US
  • UK
  • Canada
  • Poland
  • Netherlands
  • Switzerland

On the other hand, VPNBook’s dedicated servers are scattered in four regions: Canada, US East, US West, and the Netherlands.

Speed – Not on the Higher Side

In terms of speed, VPNBook may disappoint you big time. I used 25 Mbps internet connection while conducting the speed test.

After connecting to its Canadian server, I was able to get 11.50 Mbps download speed:


It means there was a downward spike of 54% in speed.


Streaming – Does it Support Netflix & Torrenting?

Sadly, VPNBook is not compatible with Netflix. However, it does support torrenting but only the Canadian server is suitable for downloading torrents.

With just one P2P compatible server, VPNBook cannot be categorized as one of the best VPNs for torrenting.


Leaks – IP, DNS & WebRTC Leak Tests

The service does not expose your actual whereabouts be it IP, DNS or WebRTC information online. Here are the snapshots:

IP Leak:


DNS Leak: 


WebRTC Leak:



Trustworthiness – Logging Policy & Customer Support

Unfortunately, VPNBook keeps connection logs of its users.

The providers claim that it does not store any personal information. However, they do store connection logs to monitor illegal activities.


Customer Support

The provider only delivers one option by the name of “Contact Us” to their users.

Through the ‘contact us’ page, you can directly send your queries through an email ticketing system. Otherwise, this section is pretty empty, containing only three FAQs with short answers.

The provider’s email is [email protected].


Compatibility – Supports Different Platforms & Devices

This VPN is compatible with Windows, Mac, Android, & iOS. However, it does not have dedicated clients for any of these platforms.

This means you will have to use third party apps such OpenVPN GUI and OpenVPN Connect to access VPNBook Android or iOS services.


Comparison between PureVPN & VPNBook

I have mentioned the attributes of both these VPNs to help you decide about your online privacy in the right way.


Price $2.91/mo $0.00
Servers2000+ in 140 Countries6 in 6 Countries
CompatibilityAll DevicesWindows, Mac, Android,
JurisdictionHong KongSwitzerland
Logging PolicyZero LogsKeep Logs
Customer SupportLive Chat & Email SupportEmail & Tutorials
Trust Pilot Score4.8N/A

VPNBook Alternatives

If you did not find VPNBook enticing, there are various other options on the net. Following are some VPNs that can serve as a good alternative to VPNBook.


Do I Recommend VPNBook?

No, I don’t recommend VPNBook.

It does not have a huge server network like ExpressVPN or NordVPN. That said, the VPN does not charge a single penny from their users, which is a good thing.

However, it keeps connection logs that does not sound good at all from users’ privacy point of view. Based on the above VPNBook review, I would assign 2.7/5.0 stars rating overall.

Ghulman's Biography :

Ever since Ghulman read 1984, he has become somewhat obsessed with Mass Surveillance. This is the reason why he spends his time advocating for digital privacy and internet freedom. When he is not stringing together alphabets, Ghulman amuses himself with unfunny sitcoms and badly produced Indy flicks.

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