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UnblockUs Review 2019 – Mixture of DNS and VPN Service

Overall Rating

Best For

  • Security
  • China
  • NetflixNetflix
  • HuluHulu


  • iOS
  • Android
  • NetflixNetflix
  • HuluHulu
  • Windows
  • Mac
$4.15 Per Month

Unblock-US is a relatively unknown DNS cum VPN service. Being a product of NetProtect Ltd, its primary objective is to enable users to unblock their preferred geo-restricted sites from anywhere.

In this UnblockUs review, I will test its different features including logging policy, compatibility and others to check if the service is feasible enough in securing users’ privacy or not.

VPN ProvidersPureVPNUnblockus
Servers2000+ in 140 countriesUnknown
CompatibilityWindows, Mac, Android, iOS, Routers,
Browsing Extensions,

Gaming Consoles, and Smart TVs
Windows, MAc, Android, and iOS
JurisdictionHong KongCyprus
Logging PolicyZero LogDoes not keep logs
Customer SupportLive Chat, FAQs, Email, Setup Guides, Contact UsAnnouncements and Setup Guides
Trustpilot Score9.5


If you want to know about other famous VPNs in the market, refer to our top VPN reviews guide.

Without further ado, let’s start!


During this Unblock-us review; I went through its official website in detail. Thus, I was able to know about its jurisdiction hassle-free.

UnblockUs mainly operates from Cyprus, a user-friendly country. The Smart DNS cum VPN service is an invention of NetProtect Ltd.

As the parent company hails from Cyprus. The brand has to abide by Cyprus internet and users’ privacy laws accordingly.

What makes UnblockUs different from other VPN services is its appealing jurisdiction feature. This is because it does not belong to any 5 eyes, 9 eyes and 14 eyes territories at all.

Logging Policy

The Unblock us review unveils that the service follows no–logging policy in true letter and spirit. It means Unblock-US does not store its users’ online browsing activities.

Upon digging its privacy policy further, I discovered that its Smart DNS service does not track or keeps the records of the logs.



Before subscribing to any VPN service of your choice, you must understand the consequences of different VPN leaks first.

Therefore, you must test your chosen provider in terms of IP, DNS and WebRTC leaks. Hence, you can protect your original IP addresses from the vicious eyes of ISPs, cybercriminals and others.

In this scenario, you have no option left other than reading VPN leak test guide to differentiate among various kinds of VPN leaks accordingly.

Obfuscated Servers

The obfuscation benefit comes in handy where you have to secure your privacy in suppressive countries. As a result, you can still use a VPN in oppressive countries like China, Russia, Oman and others.

However, not all the things are rosy with Unblock Us. The service has included an obfuscation benefit in its armory yet.

Still, some VPN services do offer obfuscation advantage you can explore in our guide how you can bypass VPN blocks and why obfuscation is necessary.

App File Check

To check whether its setup file exposes any malware or not, I tested its Windows setup file on Virustotal.com.


To my surprise, UnblockUs Windows’s setup file came clean and did not expose any virus at all.


This UnblockUs review reveals that the service is compatible with all the leading platforms like Windows, Mac, Android, and iOS.

Interestingly, the service enables you to unblock famous media streaming services such as Netflix, Hulu and so on.



At present, UnblockUs offers two types of pricing plans. You can contemplate these packages in the form of monthly and yearly as well.

All you have to do is to pay $4.99 for monthly package. Likewise, you need to pay $49.90 in order to get a yearly subscription.


UnblockUs Free VPN Review

As per my UnblockUs review, the service does not offer a free VPN service specifically.

However, you can still opt for its free trial feature that allows you to check the performance of the service thoroughly.


In order to expose the reality, I tried to investigate its free trial feature.

I received the following message upon downloading its Windows setup file:


The provider should not deceive its potential users by offering them a false “Free Trial” benefit. Frankly speaking, the free trial advantage looks like a deception.

Payment Methods

In terms of payment method, UnblockUs may disappoint you big time. Currently, they only offer handfuls of payment options like Visa and MasterCard only.

I was expecting to see some other popular payment methods such as PayPal, Bitcoin and others. Sadly, it was not the case though.

Money Back Guarantee / Refund Policy

Unfortunately, the official site does not provide any information about money back guarantee and refund policy procedure.

Therefore, I had to contact its official support through an email address at privacy@unblock-us.com.

This way, I was able to clear the air surrounding UnblockUs to certain degree.


Again, I could not get the required answer to my query.

UnblockUs Review in Terms of Security

In case of security, UnblockUs will have to perform out of their skin to come up with the expectations of their existing and potential users.

As the brand typically offers, Smart DNS and Smart VPN service both, it does not deliver desired information on fronts like protocols and encryption.

This Unblock-us Smart VPN review highlights that the service complies with GDPR requirements in the right way.

Servers Network

The same goes for servers’ network too. The Unblock us VPN review indicates that the brand has not provided updated information regarding its servers’ network.

Moreover, users cannot differentiate between the two types of servers i.e. physical and virtual servers.

That said, the Cyprus brand has to inform its subscribers about its actual VPN server locations by hook or crook.


The service has not come up with a clear torrenting policy on its official site whatsoever. This is the reason users are still confused whether they should opt UnblockUs for their torrenting tasks or not.


Transparency has become one of the most crucial essences of online privacy these days. But, UnblockUs has not published any specific report that showcases its intentions towards transparency.

Luckily, few VPN services still exist that take their users’ privacy next level.

You can get enough awareness about these VPNs in our guide about most transparent VPNs in the market.

US Netflix Unblocking (Unblock US: worth for Netflix?)

This UnblockUs VPN review 2019 suggests that you can opt unblock us Netflix feature to achieve your mission in the end.

The Smart DNS service allows you to unblock your favorite US media streaming service from anywhere straightaway.

However, you may face difficulties while streaming content on Kodi with Unblockus. As a result, you should know how to use a Kodi VPN addon service to watch your favorite content anonymously.

Also see a list of Netflix VPNs for Android, Windows and other platforms.



At present, the service does not let its users avail a multi-login benefit. You can only protect your one device at a time with a single Unblock Us account.

Customer Support

The customer support section of UnblockUs has to be improved drastically. Otherwise, the brand may lose a major chunk of its existing customer base quite significantly.

Upon reviewing Unblock Us support, I discovered that the service does not have a live chat benefit for its users. They can only rely on its email support when it comes to solving their queries appropriately.

Besides email support, users can go through numerous subsections like:

  • Announcement
  • General
  • Setup & Removal
  • Devices
  • Billing
  • Sites and Channels

Alternatives to Unblockus

You can read other VPN reviews if you did not like Unblockus:

Final Verdict

I hope you would like my detailed UnblockUs review. The service looks like a smart DNS option rather than a full-fledged VPN service.

The review highlighted that the service does not have any interest in storing their users’ information.

Likewise, its pricing factor is also attractive and simple as it only offers two types of pricing plans to their users.

However, their free trial is nothing but a fraud, as you cannot use the service as per your own needs eventually.

Based on the above analysis, I would give UnblockUs 2.5/5 rating overall.

Usman Hayat

Usman Hayat

Posts by Usman Hayat

Usman Hayat's Biography :

A business school grad specializing in marketing, Usman found his love for writing during studies. Usman now pursues a career as a digital privacy & security advocate for VPNRanks working as a blogger. Usman loves reading about sci-fi & technology while cricket is his game of choice. When the world cries ‘online freedom’ Usman stands resolute raising his voice for the rights of netizens everywhere.

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