Touch VPN Review 2019 – Does This Free VPN Service Keep Logs?
Touch VPN is primarily a freemium service delivering its services through a limited server network globally.
Its parent company Anchor Free has delivered other VPN services by the name of Betternet, Hotspot Shield, and VPN in Touch in the market.
In this Touch VPN review, I will test its several features including IP, DNS, WebRTC, Compatibility and others.
On the other hand, you can get awareness about some of the most popular VPNs of the industry through our top VPN reviews guide.
|VPN Providers||PureVPN||Touch VPN|
|Servers||2,000+ in 140 countries||40+ worldwide servers|
|Compatibility||Windows, Mac. Android, iOS, Routers,|
Gaming Consoles, and Smart TVs
|Windows, Mac, Android, iOS, and Chrome|
|Jurisdiction||Hong Kong||US (member of 5-eyes country)|
|Logging Policy||Zero Log||It keeps connection and usage logs|
|Customer Support||Live Chat, FAQs, Email, Setup Guides, Contact Us||FAQs and Submit a Request through Email|
|Trust Pilot Score||9.5||7.1|
Without further ado, let us start:
Unfortunately, the service belongs to five eyes countries. This Touch VPN review unveils that its parent company is based at California.
Furthermore, the service has to comply with mandatory data retention laws accordingly.
In this scenario, there is no harm in discovering our guide that describes major differences among 5 eyes, 9 eyes and 14 eyes territories.
The brand is bound to store your personal information like email addresses, IP addresses, usernames, and payment information too.
This is the reason you cannot place Touch VPN in the list of VPN services that follow no-logging policy in the right way.
In addition to this, it fulfills US data retention laws too.
You can read our VPN logging policies guide to know about logging practices of different VPNs.
IP/DNS Leak Test
In order to test its privacy features like IP, DNS, and WebRTC leak protection, I connected to its US server first to check if the service leaks such information or not.
Fortunately, I was able to secure my actual IP address, DNS and WebRTC information as well.
When I tested its IP leak feature, I found the following result:
The same went for DNS leak test:
Again, I did not encounter WebRTC leak upon testing its WebRTC leak protection benefit:
You can check other types of VPN leaks by exploring our VPN leak test guide in detail.
I used 30 Mbps internet connection to check Touch VPN connection speed on different servers.
Speed before connecting to VPN:
Surprisingly, I was not able to note its speed on several servers like US and Switzerland.
As soon as I connected to its US server, my internet connection suddenly stopped working.
I faced the same issue once I connected to its Switzerland server.
App File Check
I checked its URL through VirusTotal.com to see whether it exposes any virus or malware or not.
Luckily, I did not encounter any malware or virus at all.
Currently, Touch VPN offers its services through 28 servers worldwide. When you review Touch VPN yourself, you will admit that the service does not have a global presence.
As a result, you may face difficulties while selecting your desired servers from anywhere.
Likewise, Touch VPN has not provided details regarding its physical and virtual servers.
In this situation, you had better explore our VPN server locations guide to find the key attributes about these types of servers.
Obfuscation is an advantage you can avail in order to combat oppressive countries’ online censorship tactics.
Upon reviewing Touch VPN in detail, I figured out that the service is not offering such benefit to its users.
You can still use a VPN in countries like China, Russia and others if you know how to bypass VPN blocks with the help of obfuscation.
Does Touch VPN Support Torrenting?
As expected, it does not obey with the torrenting needs of its subscribers. They will need to look for other alternatives by researching our guide about best VPN for torrenting.
In terms of transparency, AnchorFree has taken some huge strides. During 2018, the parent company of Touch VPN published a transparency report by the name of VPN Trust Report.
Through this report, the brand has tried to improve its credibility and trust in the minds of existing and potential users.
If you want to know about most transparent VPNs in the industry, refer to our exclusive guide.
According to this Touch VPN review, the provider delivers its services free of cost. Therefore, you do not need to pay a single penny from your pocket.
Upon digging further, I was surprised to know that the iOS version does have two types of pricing plans. You can consider these plans in the form of monthly and yearly.
If you wish to avail its monthly pricing plan, you will have to bear the cost of $8.27. On the other hand, you will need to pay $29.99.
Both these plans do offer seven days and thirty days free trial facility respectively.
When I used its Android app, I also discovered that you could select its premium plan instantly. All you have to do is to pay $4.54 per month to avail its yearly plan.
Besides, you will have to pay $7.55 on monthly basis to subscribe to its monthly plan.
As I already mentioned, Touch VPN is a freemium service. Thus, users do not have to bother themselves about any kind of payment method whatsoever.
That said, iOS version is a premium one. You will need to follow payment options available on iTunes.
Money Back Guarantee/Refund Policy
Being a Touch VPN user, there is no need to evaluate its refund policy. This is because you do not have to pay anything to use the service.
In case of iOS subscription, you must cancel the auto-renewal option provided on your premium subscription in iTunes. Hence, you can claim for the refund hassle-free.
Touch VPN in Terms of Security
Interestingly, Touch VPN delivers two major types of tunneling protocols to its users. These are OpenVPN and Hydra VPN protocols.
Besides, the service delivers SSL encryption that allows you to avail a secure channel between the server you want to connect and your device.
Other than SSL encryption, you can get 256-bit military grade encryption as well.
An OpenVPN protocol uses the said level of encryption by default.
On customer support front, you will not find so many options. You can submit a request to avail the solution of all your queries in a timely manner.
You cannot attain a live chat feature, as the brand does not have such luxury for their users.
Moreover, you can send an email at email@example.com. By doing so, you can solve your VPN related issues appropriately.
I was delighted to know that the brand is compatible with all the leading platforms like Windows, Mac, Android, and iOS.
However, you will not find Touch VPN compatible with gaming consoles and routers.
Similarly, you can download its Android VPN app through Google Play Store to protect your Android device.
To use its iOS app, you will have to visit App Store.
The brand does not help users download their preferred torrents. Similarly, Touch VPN isn’t suitable for unblocking US Netflix media library.
If streaming is a do or die situation for you, discover our guide that unearths about Netflix VPNs.
Other Streaming Services
The same goes for other streaming services as well. It means you cannot opt Touch VPN for unblocking services like BBC iPlayer, Hulu, and Kodi.
If streaming through Kodi is your top priority, you can access to our detailed guide that explains some of the best VPN for Kodi. This way, you can accomplish your media streaming cravings next level.
The brand does have an attractive multi-login feature for its users. You can connect to numerous devices through Touch VPN with a single click.
Alternatives to Touch VPN
If you do not want to use Touch VPN for any reason, you have options galore when it comes to securing your privacy online. Here is the list of other VPNs you can choose that includes:
- VPN Proxy Master
- Norton VPN
- VIP 72 VPN
- VPN AC
- Digibit VPN
- Lantern VPN
- Browsec VPN
- My Expat Network
I have to conclude my Touch VPN review here. The provider delivers a freemium service. Furthermore, Touch VPN enables you to secure your different devices like Windows, Mac, and Android free.
But, you will have to pay the subscription fee to use its iOS app.
On security fronts like IP, DNS and WebRTC leak protections, Touch VPN exceeded my expectations to a new plane.
Based on the above-detailed analysis, I will give Touch VPN 2.5/5 rating overall.
Share your experience with us in the comments section below if you have availed the service before.