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Super VPN Review 2020

Super VPN is has a terrible website and barely offers any features or information about it. Yet, it still has one hundred million downloads? Find out if it is worth trying in this review.

Based inUNKNOWN
Price$8.00/mo
Servers475 (48+ countries)
LogsSome Logs
Multi Login3-5 Devices
Refund15 Days
RecommendedNo
WebsiteSuperVPN.net

Super VPN is just about the sketchiest VPN I’ve ever reviewed. I mean, I’m not even sure how it managed to get over one hundred million downloads on Google Play Store. To tell you the truth, it’s just a free VPN that keeps tons of logs, asks for way too many app permissions, offers no features at all and seems to be only available on Android. What’s even worse it offers no information about the protocols it uses.

It has a website, but it looks like something straight out of the ’90s. I mean, their UI is awful and they still advertise to unblock MSN and Yahoo Messanger for some reason, who uses that anymore? In terms of performance, Super VPN doesn’t work with Netflix and you can’t even download torrents with it since it stores user information in servers located in the US and UK.

The only thing I found good about not so Super VPN is that it is fast. But this could be because it uses weak encryption. Overall, just because it’s fast, I’ve given it 1.5/5.0 stars in this Super VPN review. If you just don’t care about privacy, by all means, go with it. But if you do, avoid this VPN at all costs and use something like PureVPN or Surfshark.

My Rating Criteria

To thoroughly test Super VPN for its pros and cons, I used my 9 step rating criteria:

  1. Jurisdiction – Where is Super VPN based?
  2. Security – Does Super VPN keep logs?
  3. Leaks – Does Super VPN leak IP, DNS, WebRTC?
  4. Servers – Is Super VPN P2P compatible?
  5. Speed – How fast is Super VPN?
  6. Streaming – Does Super VPN work with Netflix?
  7. Compatibility – Which devices can I use Super VPN with?
  8. Pricing – How much does Super VPN cost?
  9. Trustworthiness – Is Super VPN safe?

Jurisdiction – Where is Super VPN based?

Where is Super VPN based? Well, I would tell you if I only knew. That’s because they’ve not disclosed the jurisdiction from which they operate. This should be enough to set off red flags. The only information about the company that I could find on the Google Play Store, is the address of the developer who is supposedly from Singapore.

But I doubt that’s even real. Since they mention storing information in servers based in the United Kingdom and the USA, I believe they might be operating from any of these countries. If that’s the case, this could mean that they’re an active part of the infamous 5 eyes alliance.

Security – Does Super VPN keep logs?

Yes, Super VPN keeps logs. If you go through their terrible looking privacy policy, you’ll see that they clearly mention monitoring IPs. They do mention that they don’t monitor user traffic, but why would they then store IPs in the first place. Confusing right?

Super-VPN-privacy-policy-screenshot-1

Another thing that is super suspicious about Super VPN is that it mentions storing user information in servers based in the US and the UK. This means that they would legally have to comply with law enforcement agencies.

Super-VPN-privacy-policy-screenshot-2

Worst of all, they clearly mention in their privacy policy that they may disclose collected information with law enforcement organizations if needed. If that’s not enough of a reason to avoid this VPN then I don’t know what is.

Super-VPN-privacy-policy-screenshot-3

Encryption & Other Features

As far as their protocols are concerned, they don’t offer any information about it. I’m being serious, you’re not going to find anything on the Google Play Store or even on their website. I not sure how anyone can trust a VPN service like this. After digging around a bit, I think they only use the IKEv2 protocol.

As for encryption, again, you’re not going to find any option in their app. However, if you head over to their utterly dated looking website, you will see that they mention using 128-bits and 4096-bits encryption. As far as other features are concerned, you’re out of luck. You’re not going to find a Kill Switch, Ad-blocker, leak protection and pretty much any basic features.

Overall, despite the name, Super VPN is not safe and I can’t urge you enough to not use this service. If you want protection and uncompromised performance, just use a reputable VPN like PureVPN or Surfshark.

Leaks – Does Super VPN leak IP, DNS, WebRTC?

As for VPN leaks, despite my initial impressions, Super VPN actually managed to pass all my leak tests. Suffice to say, I didn’t come across any form of IP, DNS or WebRTC leaks. Here are the screenshots of the test results:

IP Leak Test:

First, I tested for IP leaks while using the US server. As you can see from the screenshot below, it didn’t leak my IP address. What a surprise.

Super-VPN-IP-Leak-Test

DNS Leak Test:

Next, I checked for DNS leaks and Super VPN passed this test too. As you can see from the screenshot below, I’m connected to a DNS server from the US.

Super-VPN-DNS-Leak-Test

WebRTC Leak Test:

As for WebRTC leaks, again Super VPN showed no sign of leaks. Even after double-checking, Super VPN showed no signs of obvious WebRTC leaks.

Super-VPN-WebRTC-Leak-Test

Virus Test:

Lastly, just to be extra sure, I tested its app for hidden malware using virustotal.com. Surprisingly, the test results came out clean. Just check out the screenshot below:

Super-VPN-Virus-Test

Servers – Is Super VPN P2P compatible?

Well, I wouldn’t necessarily recommend torrenting with Super VPN. Remember I mentioned they store user information in servers located in the UK and the US? Well, keeping that in mind, it’s best to avoid using it for torrenting. It’s also worth noting that the only server locations that support torrenting are the US and Germany.

Even if you can risk downloading torrents with it, you’re probably going to experience terrible performance thanks to its relatively small server network. Currently, you can only choose from 475 servers in 48+ countries. In comparison, other VPNs offer at least 1,000+ servers.

Does Super VPN work in China?

Well, I think you already know the answer. Since it barely offers any server locations, it’s no surprise that it doesn’t work in China. Again, if that’s something you prefer, I would recommend using actual VPN services like PureVPN that offer thousands of servers.

Speed – How fast is Super VPN?

On the speed front, Super VPN is pretty good. I’m not gonna lie, it surprised me a bit. With my 35 Mbps test connection, I managed to get above-average speeds. First, here’s a screenshot of my default internet speeds:

speed-test-result-without-super-VPN-connected

Canada Server:

With the Canadian server of Super VPN, I managed to get around 24.35 Mbps downloading speed. Not bad at all if you ask me.

super-vpn-speed-test-result-with-canada-server

US Server:

With the US server, I managed to get slightly reduced speeds. On average, the US server managed to peak at around 23.41 Mbps download speed.

super-vpn-speed-test-result-with-US-server

UK Server:

With the UK servers, I managed to get the best speed. On average, the UK server was able to output around 27.18 Mbps download speed.

super-vpn-speed-test-result-with-UK-server

Streaming – Does Super VPN work with Netflix?

Unfortunately, Super VPN does not work with Netflix. That’s not surprising considering it only offers a handful of server locations. All in all, despite connecting to the US server, I still came across the Netflix proxy error multiple times. That’s just downright disappointing.

netflix-not-working-with-super-vpn

Other Streaming Services that work with Super VPN

Aside from Netflix, Super VPN surprisingly managed to unblock BBC iPlayer. Although the streaming quality was not the greatest, I was still a bit surprised to see it working at all in the first place.

bbc-iplayer-working-with-super-vpn-on-android

Compatibility – Which devices can I use Super VPN with?

As far as compatibility is concerned, you’re not going to find Super VPN anywhere other than on the Google Play Store. Although on its website, you can see that it mentions a bunch of desktop and mobile devices, however, I couldn’t find any of its apps for Windows, Linux or macOS. I couldn’t even find its app on iTunes. Overall, if you own anything other than an Android device, Super VPN would be a terrible choice.

Super VPN user experience

As I mentioned, I could only find Super VPN on the Google Play Store, so I’m only going to talk about the user experience of its Android app. To start with, its user interface looks awful. You only get an option to connect or select servers and that’s about it.

super-vpn-android-user-interface

Another thing that I find to be really annoying is that it shows too many ads. Worst of all, the Android app of Super-VPN asks for too many app permissions. When you’ll first download the app, it will ask for all kinds of unnecessary permissions for app data, accounts information, location, phone status, media storage, phone storage, and more.

Super-VPN-app-permission

Pricing – How much does Super VPN cost?

When a service such as Super VPN lacks so much in features, you’d at least expect it to be cheap right? Unfortunately, it is not cheap at allAside from the free version, Super VPN offers six (6) different types of pricing plans:

Its cheapest plan starts from $8.00/mo and the most costly plan is available at the whopping price of $30.00/mo. Super VPN also comes with a relatively short refund policy as well. If you change your mind, you can claim a refund within 15-days. You can check out their refund policy for more information.

Although not cheap, I do like the fact that they offer simultaneous connections ranging between 3-5 devices depending on which plan you go for. In addition, it’s also quite good too see that they let you try out their paid plans for 30-days for absolutely free.

Trustworthiness – Is Super VPN safe?

To be honest, no. Super VPN is not safe and doesn’t recommend using it. After all, it’s not clear which jurisdiction it is based in. It’s also hard for me to trust a service that asks for too many unnecessary app permissions. In addition, what kind of VPN service stores its user’s data in servers located in the US and the UK? Overall, don’t use this VPN if you care about your privacy.

Customer Support

As far as their support system is concerned, its very, very weak. The only way you can contact them or get any help is through the contact form or FAQ section.

super-vpn-customer-support

There is a live chat option available on their website, but no matter whichever time I tried, it was still unavailable. They also have an office landline number, but I’m not sure if it works (302-353-1953).

super-vpn-live-chat-support

Comparison between PureVPN & Super VPN

As if I haven’t made it clear, I don’t recommend you try this service. As an alternative, I’ve compared it to PureVPN. Feel free to check out the comparison below:

FeaturesPureVPNTorVPN
Price $2.91/mo $8.00/mo
Servers2,000+ in 140 Countries475 in 48+ Countries
CompatibilityAll DevicesAndroid only
JurisdictionHong KongUnited States
Logging PolicyZero LogsNo Logs
Customer SupportLive Chat & Email SupportFAQs, Landline, Contact form
Trustpilot Score4.8N/A
WebsitePureVPNSuper VPN

Alternatives to Super VPN

Since you might now be looking to try something other than Super VPN, here’s a list of some alternatives you can try:

Do I Recommend Super VPN?

No, I don’t recommend Super VPN. It’s a terrible VPN service that offers no features at all. Although it is decently fast, it’s super hard for anyone to trust this service with their privacy. After all, nobody even knows where its headquartered in. Overall, considering how many cons it has and only a few pros, I’ve managed to give it only 1.5/5.0 stars in this Super VPN review.

In case you want to know about other VPNs trending in the VPN industry, refer to our comprehensive VPN reviews 2020 guide.

Abdul Rehman

Abdul Rehman

Author
Posts by Abdul Rehman

Abdul Rehman's Biography :


Abdul Rehman is a simple Tech savvy bloke with a neck for writing. Monday to Friday, he enjoys delving down in to the inner workings of privacy and security of top-tier VPN providers. Nevertheless, on the weekend he is a bit modest and simply loves spending time with his dog.


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