Super VPN Review 2019 – A VPN for Top-notch Privacy
|Servers||2000+ in 140 countries|
|Compatibility||Windows, Mac. Android, iOS, Routers,|
Gaming Consoles, and Smart TVs
|Logging Policy||Zero log|
|Customer Support||24/7 Live Chat Support|
|Trust Pilot Score||9.5|
- 474+ servers located across 48+ countries
- 24/7 Tech Customer Support Offered
- 100 Gigabits/Sec High-Speed Bandwidth Capacity
- Strong Tunneling Protocols Offered (PPTP, L2TP \IPSec, SSTP, OpenVPN)
- Supports up to 5 Simultaneous Connections
- Top Network 4096 bit SSL Military Grade Encryption
- Cross Platform Support for Windows, Mac OS X, iOS, Android, Symbian & Linux
- Free Version Available
- No Activity Logging Policy
- 7-Day 100% Money Back Guarantee
- Offers Specific Plan for Blackberry
- No Bandwidth Caps
- Prices Starting from $8 Per Month
- Lack of Customer Support Options
- Slower Server Connectivity
- Fewer Protocols Offered
What is Super VPN?
Super VPN is an excellent privacy protection service by a US based web security provider. It was founded in 2010 by a devoted group of IT professionals who have been into web hosting services since 2002. Super VPN prides itself for its top-notch privacy services, exceptional technical proficiency and unbeatable service quality. Fabulous speeds, state-of-the-art in-house apps and leading features make Super VPN more appealing than well-known industry giants.
With a balanced range of services, a significant number of servers and top-tier network infrastructure, SuperVPN brilliantly caters the needs of privacy conscious folks. The ongoing privacy research, technological advancements and top-grade data protection offer excellent data protection to users at all times. In our SuperVPN review, we will evaluate the key aspects which make it a robust privacy tool for netizens around the world.
Pricing & Plans
Super VPN serves the users of all levels with its economical pricing plans. Super VPN plan starts from as low as $8 per month. All plans offer unlimited traffic, unrestricted speed and a seven-day money back guarantee. However, discrimination among several features exists including tunneling protocols, multi-platform compatibility, simultaneous connections and pricing.
In case a subscriber wants to use a single VPN account for multiple devices then he should option for a Deluxe SSL, Torrent or Offshore plans. The PPTP package is priced at $8/month and is the cheapest of all with 128-bits industry standard encryption.
Note: While PPTP plan is suitable for surfing geo-blocked sites, SSL plan works in regions where PPTP is banned (e.g. China, UAE, Oman, Belize, Egypt and Iran). Users can option for SSL to unblocking and streaming on-demand entertainment sites including Netflix, Hulu, Pandora, Nine Network and more. Not to forget torrent & P2P file sharing is only offered in Torrent Plan.
Super VPN offers 474+ servers dotted across 48+ major countries in the world. Servers are brilliantly distributed in the United Kingdom, Spain, Switzerland, Germany, Sweden, Ireland, Italy, Austria, Netherlands, Norway, Belgium, Canada, Panama, Hong Kong, UAE, New Zealand and more countries.
The presence of servers in torrent friendly countries allows users to seed and leech torrents safely without getting copyright trolls and legal notices.
Super VPN Performance
To assess the performance of Super VPN service we conducted Ookla Broadband Speed Test using the PPTP protocol on 10 MBPS deliberately throttled connection. We were surprised with the results:
Speed Test results without a VPN:
Speed Test results using Super VPN’s US server:
After conducting Super VPN’s performance test, we were satisfied with no IP leak, DNS leak but a little drop on bandwidth. However, a slight loss of 25% bandwidth was faced but happily we were able to stream Youtube, Netflix, HBO and several other services in blazing fast speed with zero interruptions.
Customer support plays a vital role in delivering best-quality service experience. Super VPN customer service is a hallmark of quality with various support channels ranging from 24/7/365 live chat tech support, email ticketing system and FAQ (Frequently Asked Questions). However, knowledge base section is missing from the site which could have provided instant support at the time of a query. We tested each support channel to evaluate the service of Super VPN support.
24/7 Live Chat Support
The 24/7 live chat technical support at Super VPN offers an instant solution to users’ query. Unlike many providers, the chat support option can be found in the top right corner of the site, and it takes few moments to connect to a customer support officer. To evaluate their patience we inquired a novice-level query and concluded with a satisfactory response:
Email Ticketing System
Email ticketing system serves secondary route to assist users with a comprehensive solution for complex technical issues via email. The ticketing system at Super VPN aims to deliver expert assistance while allowing subscribers to express their problems in detail. With ticketing support system users don’t need to talk to support officers. Interestingly, user reviews on our site and elsewhere suggest ticketing support as the bedrock of Super VPN service’s appeal.
Super VPN’s ticketing support system is praised for its timely response (mostly within 24 hours). To test ticketing support system, we dropped off a query and are waiting for a response from one of the technical assistance officers.
A variety of payment methods adds ease at the time of subscription. Super VPN currently offers a range of payment modes and accepts all leading credit cards. In addition to this, modern payment methods are also offered including PayPal, Wire Transfer and Check.
Multi Platform Compatibility
Super VPN excels at delivering top-notch user experience across various platforms. The available platforms include Windows, Mac OS X, iOS, Android, Symbian and Bada where apps and settings are alike. It sets a brilliant example of superior design and cross-platform availability. Super VPN smartphone apps can be downloaded from Playstore respectively.
Super VPN Android App
Super VPN offers state-of-the-art in-house app for Android devices. The app comes with sleek and straightforward user interface with one-click protection and connectivity. The app is available at Play store and can be used to unblock unlimited on-demand entertainment sites on mobile including HBO, Fox Go, Netflix, Channel 7, Nine Network and more.
Frequently Asked Questions
The FAQs or Frequently Asked Questions section puts light on necessary information regarding VPN and how it protects users. It answers technical queries about specific tunneling protocols offered with a particular plan. By referring to FAQs section, users can brainstorm and save time when solving an issue.
Unique Selling Proposition
Professional Blackberry Services
Few providers offer specific privacy services for BlackBerry users. Super VPN strives to fulfill privacy needs of BlackBerry users with professional Blackberry VPN services. With Super VPN installed on Blackberry, users can access geo-blocked websites, games and VoIP software (Skype, WhatsApp, Line & Facebook Messenger). Moreover, Super VPN protects user’s communication over BBM (Blackberry Messenger) by encrypting the entire network traffic.
100% data encryption, secure connection and true anonymity are guaranteed benefits of using Super VPN. We consider Super VPN’s dedicated blackberry service to be their unique selling proposition.
Protocols and Encryption
SuperVPN offers top-of-the-line security measures and best tunneling protocols in the market. A subscriber may choose from PPTP protocol with 128 bits industry standard encryption, that allows subscribers to surf geo-blocked sites from PC, Mac OS X and other devices.
On another hand, SSL protocol comes with 4096 bits military grade encryption that aids in bypassing the geo-restrictions on online gaming, VoIP services and on-demand entertainment websites (Youtube, Nine Network, Netflix, Hulu, BBC iPlayer and much more).
Torrent lovers can freely download torrents using Super VPN torrent plan. It ensures a reliable protection during torrenting with SSL protocol (4096-bit encryption keys offered). With SuperVPN torrent plan a subscriber can choose from a range of torrent friendly servers located in USA and Germany.
However, you cannot use Super VPN to watch geo-blocked content on Kodi. For that purpose, you will need to install VPN on Kodi that allows you achieve your mission hassle-free.
- Access attempts
- Session duration
- Bandwidth used
Super VPN retains specified information for up to five days for service delivery and quality assurance purposes.
Money back Guarantee
Super VPN offers a generous seven days money back guarantee, providing subscribers with hands-on experience of the service. If a subscriber technical issues with Super VPN he can claim for a 100% refund within seven days of subscription. The refund is provided under SWREG’s fair usage policy to prevent abuse of service.
Alternatives to Super VPN
In case you do not want to use SuperVPN, you can avail other VPNs after reading these below-described reviews:
- Review of NordVPN
- Review of Avast VPN
- Review of ExpressVPN
- Review of Private Internet Access
- Review of PureVPN
- Review of Windscribe
- Review of AVG VPN
- Review of Opera VPN
- Review of Turbo VPN
After conducting our Super VPN review, we have discovered it as relatively fresh and fastest developing service. With unmatched privacy features, top-notch servers dotted across prime regions of the world, robust tunneling protocols, excellent in-house apps for Windows, Mac OS X, Android & iOS, Super VPN stands as a high-degree choice among netizens.
On top, wallet lightening plans, torrent & P2P friendly servers & exceptional unblocking capabilities make Super VPN a top-notch choice for privacy geeks and users of all level. In our editorial Super VPN review, we give Super VPN a stunning 7/10 score for highly economical plans and excellent privacy features.