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Private Tunnel Review 2019

Private Tunnel comes from a team that developed OpenVPN protocol. Based in the US, it has only 22 servers and doesn't supports Torrents nor Netflix. For $3/mo, it earns 2.1 Star rating.

Based inUnited States [Unsafe]
Price$3/mo
Servers22 Servers in 12 Countries
LogsConnection Logs
Multi Login3 Devices
RefundNo Refund Policy
RecommendedNo
WebsitePrivateTunnel.com

Private Tunnel VPN comes from the same team that developed OpenVPN technology. It is based in the US and offers 22 servers in 12 countries.

It offers a descent speed but doesn’t tend to unblock Netflix. It also doesn’t support torrenting activities as well.

PrivateTunnel has an affordable price and passed all the leak test and speed test.

Read our Private Tunnel VPN review to know more.

For more reviews, look towards our VPN reviews section that has tons of unbiased reviews waiting for you to be read.

 

My Rating Criteria

Here you will find a list of 8 factors that I will be using to perform Private Tunnel VPN review:

 

Pricing – How much does Private Tunnel VPN cost?

Private Tunnel VPN is an affordable VPN service having only 2 pricing plans. These are listed below:

PrivateTunnel-VPN-pricing

As you can see, the yearly plan is the one that can be called affordable and you save 50%.

It does not have any refund policy, but it does offer 7-days free trial.

Payment Methods

According to our Private Tunnel VPN review, these are the payment methods offered:

  • PayPal
  • Credit and Debit Card
  • Apple Gift Cards

The Apple Gift Cards payment method is only accepted through Private Tunnel VPN iOS application.

 

Security – Encryption & features

In this Private Tunnel VPN review, I found that it offers AES-256-bit encryption. That is the strongest encryption in the VPN industry.

The service only provides OpenVPN protocol to its users. Other protocols like PPTP, SSTP, or L2TP/IPsec are not offered by the service.

This is because, the owners of this VPN service are the ones that introduced OpenVPN technology.

 

Jurisdiction –Is it located in a 5-eyes country?

PrivateTunnel VPN is based in Pleasanton, California US that means it falls under 5 eyes country. The Canadian authorities will have the right to ask users’ information from the company if they get a court order.

But it depends on whether they keep logs or not.

Servers

The provider offers 22 servers across 12 countries throughout the world. These servers include:

  1. Hong Kong (1 Server in Hong Kong)
  2. Italy (1 server in Milan)
  3. Sweden (1 server in Stockholm)
  4. Switzerland (1 server in Zurich)
  5. Germany (1 server in Frankfurt)
  6. Netherlands (1 server in Amsterdam)
  7. France (1 server in Paris)
  8. United Kingdom (1 server in London)
  9. Spain (1 server in Madrid)
  10. Japan (1 server in Tokyo)
  11. Canada (1 server in Montreal, QC)
  12. United States (11 servers)

It doesn’t have obfuscated servers so it won’t be able to unblock websites in China, Russia, or Middle East.

 

Speed – How fast is Private Tunnel VPN?

PrivateTunnel has good speed offering. I connected to their Milan, Italy server to check for speed.

My internet connection without VPN= 32 Mbps

My internet connection with VPN= 21.39 Mbps

Here are the test results:

PrivateTunnel-VPN-Speed-Test

 

Streaming –Does it work with Netflix?

I tried using US Netflix from outside US to see if it unblocks. Unfortunately, it did NOT unblock Netflix. The black screen appeared with the same message.

The service restricts torrenting on most of its servers. It does not recommend user to conduct any P2P activity.

Private Tunnel clearly states in its torrenting policy that you will face issues while using P2P applications on the service.

Consequently, you will anticipate problems while using the service with Kodi as well. Thus, you must know how to install another VPN on Kodi to watch your favorite geo-blocked content securely.

 

Leaks – Does it leak IP, DNS & WebRTC?

PrivateTunnel VPN easily passed the leak test. I tested for leaks when I connected to its Italy server.

Here are the screenshots:

IP Test:

PrivateTunnel-VPN-IP-Test

DNS Test:

PrivateTunnel-VPN-DNS-Test

WebRTC Test:

PrivateTunnel-VPN-WebRTC-Test

Virus Test

In this Private Tunnel review, I also scanned for any viruses or Trojans. Gladly, I did not find any viruses.

Here is the scan result:

PrivateTunnel-VPN-Virus-Test

 

Trustworthiness – Logs and customer support

Private Tunnel VPN keeps your connection logs, but in no way it keeps your usage logs.

The service clearly states in its terms of service that ‘log files stored on our servers are used only for the evaluation of our servers’ performance.’

It only collects the following information:

  • Name
  • Email Address
  • Credit Card Number
  • Home Address
  • Phone Number

The provider also fulfills the responsibility of protecting the subscribers’ information by applying various security measures. It uses Secure Socket Layer (SSL) by which all the sensitive information is efficiently transmitted.

Customer Support

There is no great customer support offered by this VPN service. You can contact them through Ticketing, Facebook, Twitter, Instagram, and LinkedIN.

There is also a section by the name ‘Support’ that answers frequently asked questions.

 

Compatibility – Apps and supported devices

Private Tunnel VPN is compatible with different platforms such as Windows, Mac, Android, iOS and Amazon devices.

It does not matter which operating system you are using, just click on the download tab to use the software.

If you are using Linux operating system, you can still select Private Tunnel VPN since the provider is also compatible with Linux operating system.

The service also works with routers. The list of routers it support includes; Vyatta, DD-WRT, pfSense, Tomato and OpenWrt.

 

VPN Comparison between Private Tunnel and PureVPN

Below you will find a table that reflects the features and pricing of the two VPN service providers. Have a look at them:

FeaturesPureVPNPrivate Tunnel VPN
Price$2.95/mo$3/mo
Servers2000+ in 140 Countries22 Servers in 12 Countries
CompatibilityAll DevicesWindows, MacOS, Linux,
iOS, Android.
JurisdictionHong KongUnited States
Logging PolicyZero LogConnection Logs
Customer SupportLive Chat & Email SupportTickets, Facebook
Trust Pilot Score9.5N/A
Website PUREVPNPrivate Tunnel VPN

 

Alternatives to PrivateVPN

There are many useful privacy features that this service does not provide. In particular, it does not have an in-built kill switch or DNS-leak protection. If you are seeking these features, you can check out the reviews below.

 

Final Verdict

No, I do not recommend using Private Tunnel VPN.

There are two major reasons why I don’t recommend this service. Private Tunnel VPN is based in the US. It means, the authorities can easily gain access to users’ data without any problems.

Second, it does not unblock US Netflix. I found that it has good speed and that is best for any VPN, but without Netflix it seems at a downside.

This VPN has good features, but its not the best.

Shahmeer Baloch

Shahmeer Baloch

Author
Posts by Shahmeer Baloch

Shahmeer Baloch's Biography :


Shahmeer Baloch is a marketing professional-turned-tech writer who despite had a successful career at Evyap made a drastic change when his interest in technology and international cyber laws became evident. Baloch’s love for new technology is profound and well addressed. Loves to play tennis on weekends.


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