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Mullvad VPN Review 2019

Mullvad is a Swedish VPN service available at a bit pricey $5.52/mo price. It has 380+ servers in 30+ countries that allow torrenting and Netflix both. The service has received 3.2 stars rating overall.

Based inSweden [UNSAFE]
Price$5.52/mo
Servers380+ (50+ Countries)
LogsNo Logs
Multi Login5 Devices
Refund30 Days
RecommendedYES
WebsiteMullvad.net

Mullvad VPN, is one of the VPN services that promises to do just that and provide its users ultimate online freedom and cast-iron digital privacy.

This Mullvad VPN review has examined different parameters like jurisdiction, logging policy, compatibility, support, pricing, refunds and payment options in detail.

Based on the comprehensive analysis, I recommend Mullvad to netizens since it offers 380+ servers globally like PureVPN or ExpressVPN that support Netflix and torrenting both.

If you want to subscribe to its monthly plan, you just need to pay € 5 or equivalent amount in US dollars.

My Rating Criteria

Pricing – How much is Mullvad?

Mullvad only offers an expensive monthly pricing plan to its users.

As it is based in Sweden, Mullvad deals with its customer in Euros. Therefore, non-European users are better advised to calculate its prices according to their local currencies.

The above pricing plans separates Mullvad from other VPNs like PureVPN or NordVPN that offer special rates for long-term subscriptions and makes it somewhat pricey for frequent VPN users.

On payment methods front, following are some ways in which you can pay the provider:

  • Bitcoin
  • Bitcoin Cash
  • Cash
  • Bank Wire
  • PayPal
  • Swish (Swiss mobile payment tool)
  • Bankgiro (Norwegian giro system)

Note: Paying in a crypto gets you a 10% discount.

Likewise, Mullvad has a 30-day refund policy but with a caveat. Subscribers who paid in cash do get a refund due to “anti-money laundering regulations”.

Meanwhile, every payment has its own refund procedure as explained here.

Luckily, you can also avail its free trial that lasts up to three (3) hours.

 

Security – Protocols, Encryption & other features

From security point of view, Mullvad provides three options: OpenVPN, SockS5 and WireGuard

OpenVPN needs no introduction as it the industry standard protocol. Mullvad VPN OpenVPN option comes with a military-grade encryption.

Meanwhile, WireGuard is a relatively newer networking tunnel, which has fewer line of codes and a strong algorithm. Mullvad VPN WireGuard option gives it a distinct advantage over other providers.

It is also fast and hardly suffers from any connection delays.

The only catch with WireGuard is that it is not yet completely compatible with Windows and Android. It is currently in available in beta mode for both of these operating systems.

Jurisdiction – Belongs to 14 Eyes Country

The VPN mainly operates from the Swedish jurisdiction.  The country is included in the list of  14 eyes countries that share their users’ information as and when needed.

However, the service does not keep logs and also delivers anonymous payment method such as BitCoin that takes your online anonymity next level.

Server Spread

Mullvad has more than 380 servers spread across 30+ countries.

These are not bad numbers at all. Interestingly, they have divided their server network into three main types and these are:

  • OpenVPN servers
  • WireGuard servers
  • Bridge servers

Conversely, the industry standard regarding server spread has gone way up. There are VPNs now offering more than 3000+ servers like  Private Internet Access.

For more information about server types, read this exclusive guide.

Speed – Above Average

 

Mullvad delivers above average connection speeds to their users. When I connected to its German server using my 25 Mbps internet connection, I received 17.45 Mbps download speed.

Speed-Mullvad

 

You can see a decline of 30% in speed.

Streaming – Does it unblock Netflix & allow torrenting

Netflix has invested heavily to fortify the site against VPN services. However, this has not stopped VPN providers like Mullvad from working seamlessly with the streaming service.

The US servers of this VPN have no issue in unlocking US Netflix.  

On the other hand, it supports torrenting activities of their users. To my surprise, Mullvad is a VPN service that resides from a 14 eyes country and still it allows anonymous torrenting.

Leaks – IP, DNS, WebRTC & Virus Tests

 

Mullvad is secure and safe to use because it does not expose your IP, DNS and WebRTC information online. Here are the screenshots as proof:

IP Leak:

IP-Leak-Mullvad

DNS Leak:

DNS-Leak-Mullvad

WebRTC Leak:

WebRTC-Mullvad

Virus Test:

Upon checking its app fitness through VirusTotal.com, I found the following outcome:

Virus-Test-Mullvad

 

Trustworthiness – Logging Policy & Customer Support

In terms of trustworthiness, Mullvad has taken all the steps correctly .

You can access the services of Mullvad without providing them the slightest of your personal details. Not even your email address.

Instead, you are given a randomly generated account number that serves as a password of sorts.

It keeps no activity logs of the customers, which means it does not retain any information about your activity on its server.

Customer Support

As far as their customer service goes, they only offer two key options to their users. These are:

  • Email
  • FAQs

You can get the solution of all your queires by sending Mullvad VPN an email. Similarly, you can explore a dedicated FAQ section that provides different answers related to your VPN related questions timely.

That said, the service should add a live chat benefit in their offerings.

Compatibility – How many devices Mullvad supports?

Mullvad supports all the leading operating systems like Windows, Mac, Linux, Android, and iOS.

On the contrary, the service only provides apps for Windows, Mac, and Linux. To install the VPN on your mobile devices, you will have to follow an OpenVPN manual setup procedure .

Mullvad is also compatible with DD-WRT routers. You can set the VPN on the router with a simple 15-step process.

The Mac app of this VPN comes with an in-built DNS leak protection, which is always functional. It also features a kill switch that prevents your information from getting leaked.

 

Mullvad-VPN-for-Mac

 

Similarly, it has designed a custom privacy solution for Linux. You can set it up through this guide on the VPN’s website.

Mullvad VPN Linux client is packed with security features like DNS leak protection and a kill switch.

Mullvad-VPN-for-Linux

Comparison between PureVPN and Mullvad VPN

Here is the comparison table you can read that highlights the major attributes of both these VPNs:

 

FeaturesPureVPNMullvadVPN
Price$2.95/mo$5.52/mo
Servers2000+ in 140 Countries380+ in 50+ Countries
CompatibilityAll DevicesWindows, Mac, Linux, Android,
iOS
JurisdictionHong KongSweden
Logging PolicyZero LogsNo Logs
Customer SupportLive Chat & Email SupportFAQs & Email
Trust Pilot Score9.58.1
Website PUREVPN MullvadVPN

 

Do I Recommend Mullvad?

Yes, I recommend Mullvad.

There are many features in Mullvad that makes it stands out; the token-based account, the unique payment method and kill switch option to name a few.

But what really separates Mullvad from other VPNs is its simple and straightforward mode of operations.

There are, however, some other areas of the software that needs to be addressed. Mullvad is a Swedish VPN service and the country is a part of 14 eyes alliance.

That said, it does have an anonymous payment option in shape of Bitcoin you can use to secure your digital footprints. This way, you can hide your online identity from the surveillance of 14 eyes.

And while I am at its drawbacks,  I cannot ignore its expensive pricing. Mullvad should definitely consider introducing discounts for its long-term users.

Regardless of these drawbacks, I will end this Mullvad VPN review by recommending this brilliant VPN to online privacy seekers.

This is the reason, I have given the service 3.2 /5.0 stars rating overall.

Usman Hayat

Usman Hayat

Author
Posts by Usman Hayat

Usman Hayat's Biography :


A business school grad specializing in marketing, Usman found his love for writing during studies. Salmi now pursues a career as a digital privacy & security advocate for VPNRanks working as a blogger. Salmi loves reading about sci-fi & technology while cricket is his game of choice. When the world cries ‘online freedom’ Salmi stands resolute raising his voice for the rights of netizens everywhere.


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