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LiquidVPN Review 2019

LiquidVPN is an expensive US based service available at $4.75/mo price. It offers 40+ servers globally that support Netflix and torrenting. The service has obtained 3.2 stars rating overall.

Based inBulgaria[SAFE]
Price$2.99/mo
Servers40+ (11 Countries)
LogsNo Logs
Multi Login8 Devices
Refund7 Days
RecommendedNo
WebsiteLiquidVPN.com

LiquidVPN is a US based provider offering its services through 40+ servers in just 11 countries across the globe. They don’t have a server spread like Surfshark or PureVPN.

Moreover, their pricing is on the higher side too. During this LiquidVPN review, I tested its diverse attributes like speed, jurisdiction, logging policies, privacy features, apps availability and support.

Thus, I don’t recommend the service since it has a long way to go to become one of the most transparent VPNs in the industry.

If privacy is your top most priority and want to know about VPNs other than LiquidVPN, read this exclusive guide here.

My Rating Criteria

I have developed my own 8 step criteria to perform LiquidVPN review that includes:

 

Pricing – What is the cost of LiquidVPN?

The service offers expensive pricing plans to their users.

LiquidVPN has three pricing plans: Sidekick, Road Warrior and Ultimate or Family Plan. Each of the pricing plans is available in 1 and 12 month denominations. These plans are:

  • The Family Plan($18.00 and $105.96) for one and twelve month’s subscriptions
  • The Road Warriorplan ($10.00 and $69.00) for one and twelve-month subscriptions
  • The SideKick plan ($7.00 and $57.00) for one and twelve-month subscriptions

All these plans include 2 devices simultaneous connections, 4 devices simultaneous connections and 8 devices simultaneous connections respectively.

You are free to avail any payment method of your choice like Bitcoin, PayPal, Master Card or others.

Moreover, you can use their 7 days money back guarantee if you want to claim for the refund.

Pricing-LiquidVPN

Also, if you want better VPN options at a very low price, check out our list of best VPN deals to avail amazing discounts!

Security- Protocols, Encryption & other features

On security front, the VPN has offered different protocols like OpenVPN , L2TP/IPSec, SSTP and PPTP protocols.

Similarly, it delivers industry standard AES-256 bit and AES-128 bit encryption on all their protocols.

Other features

LiquidVPN has other exciting privacy benefits in its armory like internet kill switch, IP modulation and smart content streaming as well.

You can find kill switch feature by the name of liquid lock that disconnects your internet connection as soon as your VPN stops working.

IP modulation changes your IP address during the same VPN session. This way, your traffic cannot be traced by online hackers or other surveillance actors.

Smart content streaming has dedicated SmartDNS servers that allow you to access your favorite geo-limited TV shows, movies or other media stuff securely.

Jurisdiction – Where is LiquidVPN located?

LiquidVPN hails from the US and that is surely a cause of concern from users’ privacy point of view. That said, it doesn’t mean your privacy is at risk.

However, the service would have to follow mandatory data retention laws accordingly. Sadly, the country is a main partner in 5 eyes alliance therefore; they may access users’ data as and when needed.

Servers

LiquidVPN has 40+ servers in 11 different countries of the world. The service must improve its prevailing network to considerable extent on immediate basis.

Speed – Is LiquidVPN fast?

In terms of speed, LiquidVPN looks like a mixed bag.

I used 25Mbps internet connection before conducting speed test. When I connected to its US server, I noticed a considerable drop in my internet connection speed and received 16.22 Mbps download speed:

Speed-LiquidVPN

Here you can see the decline is 35% in speed.

 

Streaming – Does it unblock Netflix?

Luckily, you can use LiquidVPN to unblock US Netflix media library. Moreover, it also supports torrenting that enable you download your desired torrent files from anywhere anonymously.

However, you should not use its US server for torrenting purpose. Otherwise, you may face legal consequences if you select the said server to download illegal torrents.

 

Leaks – IP, DNS, WebRTC & Virus Tests

Fortunately, you can protect your digital footprints through LiquidVPN because it does not reveal yor actual IP, DNS or WebRTC information online.

IP Leak:

IP-Leak-LiquidVPN

DNS Leak:

DNS-Leak-LiquidVPN

WebRTC Leak:

WebRTC-LiquidVPN

Virus Test

 I ran its Windows setup file through VirusTotal.com and received no virus or malware threat.

Virus-Test-LiquidVPN

 

Trustworthiness – Logging Policy & Customer Support

LiquidVPN is not interested in recording browsing histories or sessions data of their users. Still, they do store their users’ log-in or log out data deliberately.

This is where the whole concept of using a VPN is completely overlooked.

You may explore our guide that discusses which VPNs keep logs and which VPNs don’t.

In terms of support, their performance is just average. They offer different options like:

  • Setup Guides
  • Contact Support
  • Troubleshooting

This is how you can get the solutions of your queries. Conversely, their response is around 24 hours if you contact them through email.

Compatibility – Does it support all platforms and devices?

LiquidVPN has native apps for Windows, Mac, and Android. However, iOS users will have to install the service on their devices manually.

Surprisingly, it does not support routers, gaming consoles and smart TVs too. On the other hand, their apps for different platforms are user-friendly and simple to use.

 

Comparison between PureVPN and LiquidVPN

If you wish to know the salient features of PureVPN and LiquidVPN both, read this below-mentioned table:

FeaturesPureVPNLiquid VPN
Price $1.65/mo $2.99/mo
Servers2000+ in 140 Countries40+ in 11+ Countries
CompatibilityAll DevicesWindows, Mac, Linux, Android,
iOS
JurisdictionHong KongUSA
Logging PolicyZero LogsKeep Logs
Customer SupportLive Chat & Email SupportFAQs & Email
Trust Pilot Score9.56.8
Website PUREVPN LiquidVPN

Alternatives to LiquidVPN

LiquidVPN has all the means to help you keep a low profile on the internet. It can even provide you access to geo-restricted content. Regardless, everyone have their own preferences when it comes to VPNs.

If you are looking for something not provided, you can check out:

Do I Recommend LiquidVPN?

No, I don’t recommend LiquidVPN.

Despite unblocking Netflix and supporting torrenting, LiquidVPN has few cons up its sleeves. It is based in the US and that aspect goes against this VPN big time.

Their pricing plans don’t reflect any sort of cost-effectiveness whatsoever. Likewise, their server counts are on the lower side.

Based on the above LiquidVPN review, the service has managed to earn 3.2/5.0 stars rating overall.

Usman Hayat

Usman Hayat

Author
Posts by Usman Hayat

Usman Hayat's Biography :


A business school grad specializing in marketing, Usman found his love for writing during studies. Usman now pursues a career as a digital privacy & security advocate for VPNRanks working as a blogger. Usman loves reading about sci-fi & technology while cricket is his game of choice. When the world cries ‘online freedom’ Usman stands resolute raising his voice for the rights of netizens everywhere.


4 Responses to LiquidVPN Review 2019

  1. David Cox says:

    Mike,

    I am quite sorry you felt slighted. The reason you didnt get a refund is because you abused the service by accumulating well over 6 thousand logins over the course of just an hour of actual time online. You caused a minor problem with our authentication system. This is why the chargeback you filed was settled in our favor. If you would like to come finish out your time with LiquidVPN I am more than willing to let you as long as you follow the rules.

  2. dave says:

    Mike,

    The reason your account is locked is because you are trying to make it sound like our TOS changes were made so we could keep your BTC. When this policy was in place before you signed up and you were well past the allowed bandwidth to be eligible for a refund in the first place. As you can clearly see from the link below our policy about not refunding BTC payments was in place before you signed up for service. You were asked to read them and agree to them when you signed up https://web.archive.org/web/20150803142923/https://www.liquidvpn.com/terms-of-service/

    We had every intention of allowing you to finish out your term until you decided to try and smear our name.

    Enjoy your weekend

  3. mike says:

    They do not honour their refund policy. I would stay away from them.

    Request for refund was made within the 7 days policy.

    1. Refund was delayed as they said they do not keep Bitcoin in their wallet and it takes time to transfer from their bank.
    2. Requested for an update one week later, no reply and my ticket was closed,
    3. Started a new ticket and Mike Chamberlain replied that it takes time as they haven’t had a Bitcoin signup recently. Thus they could not refund.
    4. 2 Weeks later. Asked for an update, no reply and the ticket was deleted.
    5. Started a new ticket and this time Mike Chamberlain replied stating that BTC, Cash and other crypto currencies are not eligible for a refund.

    This is mind boggling since he was the person who replied at (3). Secondly the TOS was changed after the request for a refund was made. In fact this line –

    “We do not refund cash and other cryptocurrency payments”

    was added after the 25th September 2015.

    Here’s the link to Google cached page –
    http://webcache.googleusercontent.com/search?q=cache:LvmzM9fy4s0J:https://www.liquidvpn.com/terms-of-service/+&cd=1&hl=en&ct=clnk

    My account has since been locked which means I can’t even start a conversation with them regarding this. Even if I could, there isn’t much point in doing so, since they would either delete the support ticket and delay anything but refund.

    Unethical and obnoxious. Mike Chamberlain has tried to hoodwink and bully the refund from me. I would really think twice about trusting them with anything.

    • admin says:

      Hello Mike,

      Thank you for your feedback.

      It is quite unfortunate that you face such issues with Liquid VPN.

      According to users reviews, PureVPN is currently providing best customer support 24/7 with excellent VPN service. Check out PureVPN review here https://www.vpnranks.com/vpn-reviews/purevpn/

      Hopefully, it will help you out and let you to access all geo-restricted content without facing such issues.

      Kind Regards,
      VPNRanks.com

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