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Hotspot Shield Review 2019

Hotspot Shield is a US based VPN service available at highly expensive $11.04/month price. The service has servers in 70+ countries that support both Netflix and torrenting. The service has earned 2.8 stars rating overall.

Based inUS [UNSAFE]
Price$11.02/mo
ServersServers in 70+ Countries
LogsKeeps Logs
Multi Login5 Devices
Refund45 Days
RecommendedNO
WebsiteHotspotshield.com

Owned by AnchorFree, Hotspot Shield is an American base VPN service that promises ultimate privacy to the Netizens.

This Hotspot Shield review reveals that the service offers freemium version to its users. The provider offers its services through servers available in 70+ countries like PureVPN and NordVPN

Moreover, you can use an eye-catching 7 days free trial that allow you to check the performance of the service of its premium plans in detail.

However, the service has fallen short on other areas quite considerably like speed, compatibility, and logging as well. Therefore, I don’t recommend the service to netizens across the world.

Or you can head over to our top VPN reviews guide if you want to check out key features of other VPN providers.

My Rating Criteria

I examined Hotspot Shield through my own created 8 step criteria that comprises of:

Pricing – How much is Hotspot Shield?

This VPN service has two versions: free and paid. Unsurprisingly, the features associated with free version are limited as compared to paid versions.

Furthermore, the free version is often used as a platform for different promotional campaigns, which means you are bombarded with advertisements.

Now, as for the paid version, the Hotspot Shield presents 3 basic package plans:

Pricing-Hotspot-Shield

You can buy Hotspot Shield Elite through:

  • Visa,
  • Master Card
  • American Express
  • JCB
  • UnionPay
  • Discover
  • PayPal

As always, the lack of Bitcoin is disappointing and there are no other anonymous paying methods as well.

Hotspot-Shield-Payment-Options

With five simultaneous connections, subscribers can connect multiple devices with just a single account. This means you do not have to pay extra for securing your entire household through this VPN.

Usually, the VPNs with freemium service do not offer an extensive refund window. Some do not offer a refund at all… *cough* TunnelBear.

This makes Hotspot’s 45 days refund policy all the more impressive. With this policy in place, users should be well assured that the provider is not duping them for money.

You can also make a free Hotspot Shield account to test out the paid service of this VPN. For this, you have to sign up for a 7 days trial after launching the app.

However, you will need to enter the credentials your credit card to access the trial. Remember, if you do not cancel the trial before 7 days, you will be charged automatically for $17.67 a month of service.

Also, if you want to get your hands on awesome discounts, we have some amazing deals on VPN for you to check out.

Security – Protocols & Encryption

Hotspot shield only relies on its own created Catapult Hydra protocol to secure their users’ privacy. I was expecting to see some other protocols like OpenVPN, SSTP, L2TP/IPsec and others in its armory.

Sadly, it was not the case though.  Therefore, I would recommend people in charge of Hotspot Shield VPN to open their doors to these and new tunneling protocols.

On the other hand, the service is committed to offer AES industry standard 256-bit military grade encryption. This method is designed to be more secure than the DES.

It offers a larger key size, while ensuring that the only known approach to decrypt a message is for an intruder to try every possible key.

Jurisdiction – Belong to Five Eye Country

Unfortuntely, Hotspot Shield is a brainchild of AnchorFree, a US based company. Thus, the service has to abide by madatary data retention rules because the country is a founding member of 5 eyes alliance.

Server Locations

In terms of servers network premium version of Hotspot Shield provides over various servers including both physical and virtual from 70+ countries.

In contrast, Hotspot free version choses a server for you. This means this software doesn’t allow you to switch between the servers to your liking.

 

Speed – Quite Slow

Hotspot Shield does not have impressive connection speeds. When I connected to its Italian server while using 30 Mbps internet connection, I attained the following result:

Speed-Test-Hotspot-Shield

As you see, speed is perhaps not the forte of this VPN.

Streaming – Does it Support Netflix & Torrenting?

Hotspot Shield is somewhat unpredictable when it comes to Netflix. As of now, the VPN service is unblocking  Netflix through its US connection.

Still, I recommend that you keep yourself updated regarding Hotspot Shield’s Netflix compatibility. You can do this by being a frequent visitor on the provider’s website.

In addition, you can opt the provider for achieving your media streaming mission through torrenting. By doing so, you can download your desired torrents files securely.

 

Leaks – IP, DNS, WebRTC & Virus Tests

Hotspot is safe to use because you will not expose your original IP address, DNS or WebRTC information while using the VPN online. Here are the screenshots:

IP Leak:

IP-Leak-Hotspot-Shield

DNS Leak:

DNS-Leak-Hotspot-Shield

WebRTC Leak:

WebRTC-Leak-Test-Hotspot-Shield

Virus Test

I tested its Android app link available on Google Play Store through VirusTotal and received no malware at all.

Virus-Test-Hotspot-Shield

 

Trustworthiness – Logging Policy & Customer Support

Hotspot Shield’s logging policy is a mixed bag. The company states that it does not keeps logs. Nevertheless, there are lots of areas where they mention using customer data for a variety of purposes.

The service also teams up with few third parties as their free version is supported by advertisement. According to the provider, they only provide anonymized IP address to the advertisers not the actual one.

In addition, they also state that they do not sell the browsing history of the users to the advertisers. Well, I found the stated privacy policy to be a bit problematic.

In my opinion, the VPN’s strategy of handling customer logs merits certain amount of skepticism.

Customer Support

On support front, the service offers following options:

  • Live Chat
  • Help Center
  • FAQs

The help center is highly resourceful as it provides a comprehensive tutorial section that allows you to install the apps on your preferred devices instantly.

Compatibility – Assists Numerous Platforms & Devices

Hotspot Shield is compatible with devices like Windows, Mac, Android and iOS.

Usually, I do not like apps popping up as soon as soon I log into my computer. However, the attractive interface of this VPN makes for it.

It gets even better.

Hotspot-Shield-Software

The sleek blue design of this software and one click connectivity makes it one of a kind.

Hotspot-Shield-Setting

There is nothing more to the client. It is a solid software that provides a top-notch user experience. When you use their apps, you may turn on other exclusive privacy features like IP leak and internet kill switch hassle-free.

Similarly, the service also provides dedicated browser extensions for Chrome and Firefox as well. However, you can use Hotspot Shield on your Linux devices through Chrome extension.

To my surprise, the provider does not support Routers at the moment.

Comparison between PureVPN &  Hotspot Shield

I have explained the salient features of both these VPNs. This is how you can decide regarding your digital anonymity appropriately.

FeaturesPureVPNHotspot Shield
Price $1.32/mo $11.04/mo
Servers2000+ in 140 CountriesServers in 70+ Countries
CompatibilityAll DevicesWindows, Mac, Linux, Android,
iOS
JurisdictionHong KongUS
Logging PolicyZero LogsKeep Logs
Customer SupportLive Chat & Email SupportLive Chat,FAQs & Email
Trust Pilot Score9.55.4
Website PUREVPN Hotspot Shield

Alternatives

Let’s look at some of the alternatives for Hotspot Shield that work extremely well and have fast speeds:

See also: Best VPN Reddit Recommendations 2019

 

Do I Recommend Hotspot Shield?

No, I don’t recommend Hotspot Shield.

The VPN has a staggering 600 million users worldwide. It is one of the most commonly known VPN service thanks mostly to its free client.

On the other hand, the paid version of this software does not have the features to turn many heads. Similarly, it’s a bit on the expensive side when compared to some of the other players in the market.

This Hotspot Shield review has highlighted the good and bad of this service. And as you may guessed, the bad outweighs the good.

Based on the above review, I would give Hotspot Shield 2.8/5.0 stars rating.

Usman Hayat

Usman Hayat

Author
Posts by Usman Hayat

Usman Hayat's Biography :


A business school grad specializing in marketing, Usman found his love for writing during studies. Usman now pursues a career as a digital privacy & security advocate for VPNRanks working as a blogger. Usman loves reading about sci-fi & technology while cricket is his game of choice. When the world cries ‘online freedom’ Usman stands resolute raising his voice for the rights of netizens everywhere.


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