CyberSilent VPN Review 2019 – Is the Brand Worth Your Money?
Whatever you do over the internet becomes a selling opportunity for third party marketers, hackers and other unwanted people.
In this scenario, VPNs turn out to be the last resorts for all privacy seekers.
Therefore, you have an every right to preserve your digital whereabouts by reading some of the top VPN reviews.
For users’ convenience, I have come up with another exciting review of relatively unknown service.
Yes, you guessed it correctly.
I am talking about CyberSilent.
In this CyberSilent VPN review, I will assess each service offerings and privacy aspects of provider including its tunneling protocols, logging policy, customer support channels and package plans.
Thus, after reading the review, you will unveil if this provider is a worthy privacy watch guard for you or not.
- Offers 190+ Servers in 50+ Countries
- Unlimited Server Switching
- Available on Windows and Mac OSX
- No Data Caps
- No Bandwidth Caps
- Allows P2P File Sharing through Specific Servers
- Free Trial offered
- Allows up to 5 Devices
- Accepts Anonymous Payments through Bitcoin
- Offers PPTP, SSL, OpenVPN Encryption Protocols
- Provides 24/7/365 Customer Support
- Fewer Tunneling Protocols
- Slightly Expensive Plans
- Free Trial lasts for 24 hours only
- Subscribers can use 300 MB Data on Free Accounts
What is CyberSilent VPN?
The Polish based provider CyberSilent offers absolute privacy solution to netizens around the world.
Being a fresher in an industry, CyberSilent has gained a reputable position among other VPN services available in market.
Strong Points of CyberSilent VPN
Like other VPNs, CyberSilent VPN has some eye-catching attributes in its armory. Here is the list of those attributes that includes:
Free Trial Version
When counting the added offerings, I cannot miss highlighting CyberSilent free trial version.
The limited free trial comes with one-hour validity, through which subscribers can avail premium benefits and features similar to paid subscribers.
Having said that, I recommend subscribers to option free trial, experience their service and decide if CyberSilent is worthwhile for unblocking, high-speed streaming, and top-tier online protection.
Does CyberSilent maintain Logs of its Users?
The Poland based private network provider follows the concept of no-logging policy in true letter and spirit.
You can find CyberSilent logging policy in its terms and conditions section. They have categorically stated that they do not monitor or store logs of any VPN user.
However, provider stores following information at the time of registration for service delivery purposes:
- Email address
- Payment details
- Bandwidth usage
Yet, they can penalize their users if they found them they are using CyberSilent VPN for illegal activities. They can terminate their subscribers’ accounts at any time without informing them in writing.
CyberSilent Protocols and Encryption
Tunneling protocols are the sole aspects of a VPN, which ensure privacy, data protection and online security.
While examining the service, I discovered that it offers three tunneling protocols and maintains a balance between privacy and speed. At this time, provider offers following protocols:
Remarkably, CyberSilent is one of the providers who support torrenting and P2P file sharing.
That said, subscribers could select OpenVPN protocol when torrenting, and PPTP for streaming and unblocking purposes.
I have passed their service through various speed tests to observe actual bandwidth and stability of service. After concluding test phase, I discovered following results:
Ookla speed test without connecting to CyberSilent:
Ookla speed test after connecting to CyberSilent’s US server:
Upon competition of speed tests, I found ping raised a bit along with a sudden spike in download speed.
Not to mention, provider offers a dedicated server status page that gives an insight to every server of along with its address, supported protocols, and other details.
CyberSilent Servers Spread
CyberSilent offers a broad range of servers dotted across all prime regions of the world.
When highlighting the server locations, CyberSilent has 190+ servers located in 40+ countries including the US, Belgium, Australia, Germany, Hong Kong, India, Italy, Japan, UK and more destinations.
CyberSilent Customer Support
Customer support channels are the first line of assistance netizens seek at times of technical issues. CyberSilent takes an edge over other providers by offering following four support channels:
Ticketing System of Provider
A well-defined ticketing support system is what distinguishes CyberSilent from other providers.
Netizens can seek detailed assistance by shooting off queries through ticketing support system.
24/7 Live Chat Support
The live chat support provides an instant guidance to subscribers. You can find live chat window in the lower left corner of provider’s site. However, if you find their service unavailable, they will get back to you.
To test their responsiveness, you can drop off a query on their live chat. This way, you can receive an immediate answer from one of their support agents.
But, at the time of writing this review, their support agents were unavailable for unknown reasons.
The FAQs section focuses on every little aspect of CyberSilent service. Upon in-depth analysis of FAQs sections, I came up with basic queries regarding package validity, free trial, protocols, supported devices and much more.
Knowledge Base Section – Guides and Tutorials
Knowledge base area provides detailed guides and tutorials about VPN installation on a range of platforms.
If you are among users who find manual configuration better over client apps then tutorials’ section is the best place to get everything.
You can find guide and tutorials section at the top-left corner of homepage.
What makes CyberSilent different from rest of the VPN services is its blog section feature. Hence, the brand can provide relevant information to its users hassle-free.
Furthermore, they strive to cover all the latest trends about cybersecurity and other related matters accordingly.
While covering this CyberSilent VPN review, I was delighted to know that the service is compatible with number of platforms.
Luckily, subscribers can install VPN on Windows, Mac OSX, Android routers and Linux Ubuntu.
Furthermore, you can download and install APK file from its official site to secure your Android devices straightaway.
Surprisingly, I did not find VPN client app for iOS devices. Not to mention, provider has claimed to release iOS client soon.
Areas of Improvement
Unfortunately, CyberSilent has some serious loopholes that may hamper its growth in near future. These are:
CyberSilent Torrenting Review
CyberSilent does not leave torrent users’ privacy at stake and thus offers P2P supported servers in Romania, Sweden, Russia, Lithuania, and South Africa.
CyberSilent Netflix Compatibility
Netflix has become one of the most popular streaming services throughout the world. CyberSilent does not provide any information about Netflix unblocking feature on its official site.
Therefore, I assume this Polish VPN service does not offer the said benefit to their users.
Consider reading Netflix VPN guide to solve your streaming queries.
How Much Does CyberSilent Costs?
In fact, you get what you pay for. However, this is not the case for CyberSilent.
The provider offers exceptional features at unbelievably discounted rates.
Upon in-depth analysis of the brand, I discovered that CyberSilent maintains no discrimination among service offerings in any of its plans.
On top, the distinct elements among each plan are the price and duration.
Following are three package plans offered by CyberSilent:
While monthly and semi-annual plans are charged at $9.90/month and $7.92/month respectively. The annual plan saves you a considerable sum totaling $51.12 per year.
Simplified subscription is what CyberSilent believes.
For users’ ease, CyberSilent accepts payments from a broad range of channels including Visa, MasterCard, Discover, American Express, Giropay, PayPal and many more.
Above all, CyberSilent has faith on complete privacy and thus accepts anonymous payments through Bitcoin.
Money Back Guarantee / Refund Policy
Surprisingly, I was unable to find any kind of information that relates to refund policy or money back guarantee.
CyberSilent should look into this loophole with utmost urgency.
In case you do not want to use CyberSilent for any reason, you can still opt other VPN services. These are:
Reddit has one of the most sought platforms among privacy seekers in no time. Unfortunately, CyberSilent does not have strong presence on a famous platform.
Still, I hope their management will start building its reputation on Reddit quite soon. By doing so, they will be able to acquire the attention of potential users to certain degree.
Twitter is another platform like Reddit that provides updated information about different privacy services.
Sadly, CyberSilent has to work drastically in order to make a mark for itself on a famous interactive medium Twitter.
Now I have to conclude this CyberSilent VPN review not on a good note.
When counting the exceptional features, they have incredible server locations, strong tunneling protocols, exceptional support for torrenting and P2P activities, and a wide range of support channels.
However, you cannot overlook provider’s slightly expensive plans, unavailability of money back guarantee and Netflix unblocking feature.